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Ice Sssscreamin
520 Cape Coral Pkwy E, Cape Coral, FL 33904, United States
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Ice Sssscreamin
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Pa
Review №1

This place is amazing. My husband and I were so shocked at the size of these. Oreo special and Reese sundae special. This was such a good find. Prices are good and the taste is out of this world.

An
Review №2

Absolutely amazing ice cream! My daughter ordered the cotton candy cloud donut ice cream and it was delicious! I highly recommend this place and all of its one of a kind options! We will definitely visit again when in the area 😊

hu
Review №3

My God, a place like this should exist in an area with more people, but in the Cape we are very blessed. From tiny kids cones to monstrous dessert platters heaping with goodness, it is completely worth the trip!

Je
Review №4

Limited staff. Wait time is a little long, but the two ladies running the store powered through! Large portion sizes for sundaes, I could have shared the Key Lime Pie sundae. Price for two shakes and a sundae was $30. Cones and cups are cheaper, with about 25 flavor options.

Tr
Review №5

So sorry about parking in there lot. Im pretty sure it was pretty full otherwise they should of let you park in the shade. There cost is pretty high not to be kind to people

Pe
Review №6

People aren’t giving bad reviews. You are earning bad reviews. Stop buying reviews and fix what people are complaining about. Be better and you will get better.You charge rates for ice cream as high as on 5th Ave in Naples… and the quality is not acceptable for what you charge. Personally…I tossed the ice cream I tried in the bin because it was not delicious. It tasted like cheap ice cream.I came to visit a friend on the Cape and I stopped and tried your place. The 1 star reviews you are getting are very accurate. The bad reviews you earned are trying to tell you what is wrong. Heed them….or don’t but you are doing your customers and yourself a disservice by ignoring them and just buying reviews to raise your average.Sad that you didn’t read the review for the advice it contained. I suppose I’ll just skip trying you again as I can see you are happy just serving poor quality ice cream and not caring.

An
Review №7

This is some of the best ice cream I’ve ever tried, they have so many delicious flavors to choose from and even have a dairy free option! I’ve came back a few times to try more flavors and have never been disappointed. The ice cream is so creamy and they have a variety of toppings. So yum!

Wi
Review №8

Place is amazing. Great choices and excellent service. Been here three nights in a row. Staff is very good and extremely friendly.

Je
Review №9

Best Ice Cream ever! I wish I could eat this every single day.

Do
Review №10

Food safety violations everywhere. I had to ask an employee to wear gloves while making ice cream… I asked a different employee that was also working, “aren’t you supposed to wear gloves” which she was, and she responds “well yes usually”. Another employee is wearing gloves and touching his phone, then proceeding to make people’s ice cream without changing gloves..GROSS, owner was there witnessing it too and didn’t do a thing.

br
Review №11

I had a hand dipped cone. I was pleasantly surprised at how much you get for $5 (6oz size). You should definitely take the time to visit this little spot.

Je
Review №12

Best ice cream store,bit expensive,28 dollars for 2 banasplits and 1 kids ice cream,but they are really good,very good,go there if your looking for the best banana split around here.

Br
Review №13

The ice cream is on the expensive side. We ordered the peanut butter sundae (pictured), brownie sundae (camera malfunction - not pictured), a pup cup and a chocolate milk shake and our total was over $30. BUT we could have easily split a sundae, they are HUGE, so I guess its worth the price considering the serving size. However, it seems like the place could be cleaned up a little and more effort put into the display. The windows were foggy looking, photos and signs faded by the sun, and the seating is outdated and could use a good cleaning. Now would I go back? Yes... at some point.

Ta
Review №14

Great ice cream & shakes.I feel bad for the staff working there. Too few employees to handle the crowds of customers.

Sh
Review №15

Still one of my favorite local places to get good ice cream but service has gone down a little

Pa
Review №16

Unbelievable ice-cream, we had a party of nine and she was only one person in there but she took our orders and got it done. She did a wonderful job.

P
Review №17

The ice cream here is usually pretty good. The employees are pretty nice also.

Ma
Review №18

Excellent customer service 👏The owner itself was the one who took care of our group (10 in total) we were a mix of kids and adults all with different ice cream 🍨 ideas, he was able to please all of us, he even gave me a complementary ice cream 🍦 to me. Fair prices, great location...Talked about the area and made some suggestions.Highly recommend this place

An
Review №19

The icecream is great however the staff seems extremely disorganized. There is no reason why a simple order of 2 cups should take 15 minutes to come out.Edit: when the order is placed at 8pm at night and there is nobody in line besides myself and who I was with there shouldnt be a 15 minute wait. We also recieved the same order twice instead of the 2 separate cups we ordered.

Ma
Review №20

Very dissatisfied and very disappointed. Waited way too long for the ice cream, only for them to tell us that the flavor wasnt available, after we had already paid. Employees were not efficient when scooping the ice cream and serving it. They had four employees working and yet it still took over ten minutes to get our simple scoop ice cream. Very disappointed and will not be coming back!

Da
Review №21

Good ice cream but $15 for two medium cones is just not right.

Ki
Review №22

Best in town! Great service! Delicious

Am
Review №23

Key Lime cheesecake and ice cream was yummy! Definitely do not miss this! 😋👍🏻

Da
Review №24

OMG the icecream here is amazing. The number of different Sssscreamin sundaes to choose from wow. I did the Tiramisu..could barely finish it...it was so Huge!

Mi
Review №25

DISNEY PRICES!!!!!! This place must cost $19,000 a month for rent!!!! Everything is the CHEAPEST ICE CREAM THAT MONEY CAN BUY! $9 for a plastic cup milkshake!!!???? The place has changed ownership 10 times in 10 years! Maybe just give bigger portions???!!! People will pay for quality! A Macdonald’s milkshake for $9?! No thank you!!!! The staff is borderline brain dead, they are so stoned!!!!! Waited 30 minutes for 3 milkshakes. I always give credit when it’s due but won’t hesitate to leave a bad review when they deserve it.

Ch
Review №26

Went with my son and fiancée and my experience was everything I hoped for. Even though we were there 15 minutes till close our service was excellent. Hadi was very kind and talked to me throughout my order guiding me in the right direction with suggestions. Super kind and helpful. Service and ice cream were a home run. Must give this a try folks!

Ja
Review №27

24 minutes for two ice creams.There were two kids working. I think there were three when I first arrived, maybe one walked out. After this, one was on the phone, maybe explaining that one took off. One would take a couple orders and then make ice cream with the other, ignoring the order window for several minutes at a time. And at one point both disappeared in the back for several minutes, and a few people outside were wondering where they went.When orders are ready, they call out the name of the ice cream, not an order number or a persons name. So if you order a chocolate sundae, then someone else orders the same thing 10 minutes later, theres a good chance theyll take yours when they call out chocolate sundae!And I dont want to hear another ignorant owner cry about covid and staffing issues. Either your business suffers, or you pay a little more - its that simple. Lets say 5 people get tired of waiting after 15 minutes and leave, then 2 of them write a bad review. Thats probably an average of $20 each, so you lose $100 and gain two bad reviews for being short-staffed. Now, lets say you pay an extra employee $11/hr for 8 hours. Thats $88. So you would have covered the kids wages, and avoided the two bad reviews, by keeping those 5 customers and making that $100.Ive never understood why so many business owners dont understand these most fundamental concepts.And I know, you sell 1000 ice creams a day and have the most special ice cream in town, Ive read the other reviews. If youre doing so well, then there is no excuse for being poorly staffed, having a dirty exterior, and a poor ordering system.Maybe Ill open a proper ice cream shop across the street, bc this place makes a killing. My shop would be properly staffed (with employees trained on good customer service,) clean, attractive, well maintained, and there would be a solid ordering system in place.

Ma
Review №28

I travel around the globe due to my job and I like to visit ice cream places because I enjoy so much savouring different kinds of ice cream flavours and every time I visit Cape Coral I make sure to visit my favourite ice cream shop in Cape Coral.I enjoy the great customer service, the parking availability, the outdoor seating and most of all the best ice cream ever.The owner greeted us and offered our kids free ice cream. I make sure to support small businesses that thrive to offer the best product and to build a lasting relationship with their customers.Great customer service and I like that the staff is using masks and gloves especially during this pandemic.

M
Review №29

Best ice cream in Cape Coral! Whether its a milk shake or in a waffle cone, this creamy, utterly delectable ice cream is a heck of a treat! With a huge variety of flavors, you can choose between regular and soft serve. We probably waited a total of seven minutes for the young man working by himself to make our milk shakes. He was friendly and gave great customer service. And though theres no need to say, my banana puddin milk shake was heavenly! We will be back time and time again and definitely recommend to anyone wanting a sweet treat.

Ke
Review №30

Owner is extremely unprofessional! Does not give the hardworking employees paychecks on time. Does not notify them the checks will be late so they can be prepared. This has happened more than once. When the young girls speak up about this he throws a tantrum screaming, spitting and cussing at them. Understaffed always so there’s a long wait for customers and I won’t go into the roach/rat issues.

Pa
Review №31

Extremely good, well worth the money, went back a second time with the same resulta

Mi
Review №32

While on vacation we ended up here because we couldn’t find “Sidecar Treats” which is where we planned on going. This establishment is very outdated and needs an overhaul badly… Also way overpriced, paid $16.58 for two mediocre ice creams - won’t be back.

So
Review №33

Not enough employees working to manage long lines. Ice cream very good.

An
Review №34

Yes yes and yes ! Been coming here for years. Great ice cream and milkshakes.

Da
Review №35

Great ice cream. Place looks like they havent put any money into it in years.

Je
Review №36

Serving size on the soft serve was enormous but the Ice Cream was more like Ice and not creamy...scooped ice cream very good...

jo
Review №37

Love this Place we had to come for second time and Drove from Lehigh to here to get an Awesome Ice Cream

Aj
Review №38

Came across this place on accident as I already have a specific ice cream shop I love, Now I am torn between the 2. The sundaes are awesome and whoever came up the ideas they have is an ice cream genius! THe brownie sundae and Peanut Butter Cup Sundae are mouth watering, also to big to eat by yourself. Definitely a shareable item!! Worth every cent, I will definitely be a returning customer!! Loved how the owner himself took the order and made the sundaes.

Ro
Review №39

Tooo many flies, zero shaded seating, very close to the road if you have small kids or animals. Ice cream is decent but not any better than other places with a better location.

St
Review №40

Delicious 😋

Ro
Review №41

🍦🍦Oh my goodness.... Ice Cream on waffles, ice cream on donuts.... this place is 💥💥Id say I really enjoyed choosing this place for my sweet tooth.

ja
Review №42

This place wait time is over 1 hour for delivery, even though they said 33minutes..No one answers the phone.

Me
Review №43

Very good much try the banana split and cotton candy sundae

Ri
Review №44

Ice SSScreamin, Cape Coral, Cape Coral Parkway, E., Cape Coral, FL., Here is my 2 cents on the food and chatter.I indulge my self with a 32 ounce chocolate malt, I believe it was 7-8 bucks, VERY EXPENSIVE. especially for a cheapskate like me. It took a while too make but MMMMM so good. The malt was perfectly blended with just the right malt added.Service was good.So indulge and try them.Oh yeah they open at noon or 1 PM

Wi
Review №45

Great service and greater ice cream. if u order a chocolate waffle cone you will get a waffle cone smeared with cake frosting rather than dipped in chocolate. Is this a Florida thingy?

Ra
Review №46

Top quality ice cream. The best in town hands down

Ni
Review №47

Best ice cream around with an amazing variety!

Te
Review №48

Ice cream was decent, seating outside was disgusting. They totally do not clean the outside. It was very unappetizing

Fr
Review №49

I just had the best milk shake ever!!! I had a key lime ice cream milkshake!!! Man-o-man!!!! I thought the pistachio milkshake was good, this hit the roof.All ice cream is made there with great ingredients and a smooth hand. I have found my ice cream spot! Great job!!!

Lo
Review №50

Best Banana Split weve EVER had!

Ka
Review №51

Very creative combinations. Delicious treat.

Am
Review №52

Fair priced. AMAZING ICE CREAM!! My kids love this place

20
Review №53

Ordered the death by chocolate, didnt want tooooo much chocolate so I ordered it with pistachio ice cream since I really wanted the chocolate cake. I added peanut butter and strawberry topping (and a cherry on top) for an extra $2+ and this is how it arrived no cherry, no strawberries, no PB, and no pistachio. I couldnt even eat any of the ice cream it was waaaay to choclatey with the cake. Which is why I tried to order pistachio. The cake was delicious and the ice cream was really good too... just not great together.

Mr
Review №54

Great ice cream for a fun unique place to visit - we went in the afternoon so it wasnt too long of a wait - everything tasted good and staff was nice - all options on menu were available - we got the cotton candy ice cream (it didnt have the candy gummy worms on it and it was white not pink or blue but it was still good for our kids) we also got donut ice cream sandwich which was also great - and the Tiramisu cake and ice cream perfect for adults to enjoy - it was a nice little experience for our kids - would def. visit again - like most places like this the prices are a little high but its b/c of the extras that are involved - $37 for ice cream is def a treat lol just be prepared for the pricing but over all kids loved it there were nice BIG pictures of all the options so it was easy for them to choose - the taste is what matters most and that was on point - so taste + presentation = Id pay the $37 again lol thanks!

An
Review №55

Unique combinations and great customer service!

Ca
Review №56

Chocolate ice cream tasted funny :/ Cant seem to reply so I edited. I should have as it wasnt good at all but it was to thick to drink for a little and already made it home. I had a chocolate banana shake so how ever thats made... My husband had a strawberry shake and it was very good!

Mi
Review №57

On a Saturday my wife and I was out during the day we just stopped in the parking lot under the tree cause the sun was really bad we always by ice cream from here but never again why because I was racially profile by a gentleman that came and said he was the owner and I cant park here now I would never buy ice cream from this place and I feel bad I never knew parking was a bad thing I never knew parking was a bad thing here in the capefor the African-American people that go there.

Ja
Review №58

Cure your sweet tooth

Se
Review №59

Had a very bad experience what ruins it is the tourist. My gf daughter had ordered ice cream and a little girl had took her order. Then they explained that there notLiable for anybody stealing there ice cream. Need to have a better system in place. Granted it was packed and my first time there was extremely unsatisfactory after waiting several minutes for them to make my daughter a new one my gf ice cream had melted.Overall if I could give a 0 rating I would. Worst ice cream experience and overpriced....

Ja
Review №60

Amazing food and service! I loved all the specialty options and chose the “Death By Chocolate” EXCELLENT!!! My dog even got a pup treat. I will be back!! 😀I also enjoyed the park behind the shop. Ice cream with a great view of the sunset. No other place in Cape Coral offers all this!!

TE
Review №61

It was ok. Had some crazy ice cream dishes. The only bad thing was there was no inside seating. It was out n our ice cream was melting.

Da
Review №62

I eat a little of ice cream and this was absolutely the worst thing I ever put in my mouth...I took one sip of a watered down chocolate shake and almost puked...I left it on the dirty picnic table and went to Wendys for a Frosty - one tenth the price and so much better...dont waste your time at this dump.

Bl
Review №63

Dude wanted to close early so he would only do scoops at 10:20 while we waited 10min

Ol
Review №64

Banana split was big and pretty good, not sure its worth the price (10.50 plus tax) but Ive had worse and Ill go back to try other options.

An
Review №65

The service was bad, prices high and ice cream mediocre at best.  We spent $27 on a small hot fudge sundae, rootbeer float, small cup of ice cream, and a waffle & ice cream. It took over 15 minutes for us to get our food.  They forgot about the hot fudge sundae completely and it took another 10 minutes after I reminded them, to complete our order. Ours was not the only order that took a long time, many people were waiting and these were simple orders like ice cream cones and sundaes.  It blew my mind that so many workers were there and the service was SO slow!

Ch
Review №66

Had the banana cake ice cream, and it was amazing.

Te
Review №67

Have to keep up with demand. Out of a few flavors. Service was great.

Jo
Review №68

Excellent home made ice cream

Ja
Review №69

Delicious!!! Went there 3 times in 1 week. Definitely a great ice cream spot👍🏻

el
Review №70

Customer service was amazing. Friendly and polite young people with creative decorative ideas. Fresh ice creams ideas. Delicious.

Ad
Review №71

We have been coming here for years. Not much investment in outside seating however the staff have always been friendly and the ice cream dishes are excellent

An
Review №72

I ordered a boston cooler here and was so excited but when they called my number they game me a sprite float. A sprite float is in their menu right next to the boston cooler so I told the guy I ordered a boston cooler and he said ya that’s a boston cooler. Boston coolers are ginger ale and ice cream blended together. I was not impressed.

Fa
Review №73

Best soft serve ever

Ke
Review №74

Playing extremely vulgar music during business hours. Thought this was an ice cream shop not a night club. Not a very good place to take your children.

An
Review №75

Cotton Candy Wrap, was mind blowing, got it with birthday cake and circus cookie ice cream, shamelessly contumplated licking the container it was so good. This thing is big, so dont get it if youre only looking for a little bit of ice cream...

Di
Review №76

The tables outside were just nasty filthy! Ice cream was average, but overpriced. The grounds were also very dirty. I brought my family for a little but of fun, but was extremely disappointed in this establishment. Will not return...

Je
Review №77

Super friendly staff and super clean in regards to Covid precautions. Ice cream is creamy and delicious. Try espresso chip for that coffee and chocolate goodness. 10/10 recommend.

Li
Review №78

Best ice cream place. I am from Miami and I am visiting family in Cape Coral since I am working remotely. I go to this shop every day. I LOVE LOVE THEIR ICE CREAM. Their customer service is excellent. I highly recommend this place, if you are in the are please pass by; you will not regret it.

Al
Review №79

Very nice and patient employee. Ice cream was delicious.

Ja
Review №80

Best Banana split I have ever had!

Se
Review №81

AVOID.....Flipping aweful, I paid 12 .00 for a bannana split that I couldnt enjoy. I ordered with no walnuts, as it states with wet walnuts, the girl said fine and then I find them after I ate half of one side. I went to the counter and a different girl tried to spin in on me, she was very rude and I wasnt even mad I just wanted them to be mindful of someone else in case they had an allergy. Also it took forever, the rest of my party had eaten half their food as the girls decided to make my order at the same time as the couple after me in line.

Ru
Review №82

Best banana split Ive ever had...hoorah!!!!

Ve
Review №83

Great ice cream! Theres a nice park directly behind the place across the street

Ro
Review №84

Ice Screamin. Is an amazing place for ice cream. They make it all fresh there. Tonight my wife and I had the Reeses sundae. It was yummy

l
Review №85

I have been coming to Ice Screamin I believe since the beginning part of 2018. I started to come with my mom and friend regular because we fell in love with their homemade ice cream. The flavors there are delicious and perfectly balanced. Now I just want to state, I have had bad employees from time to time when I order, who do not communicate well. This has made me sometimes rethink coming back but more times then not I am greeted by friendly happy employees or even sometimes the owner of the business when ordering. I am not going to lie either and say that you always get quick service. (When visiting definitely prepared to sometimes wait awhile due to a ice cream machines being down or a large amount of orders at once.) But please don’t let those rare occasions of slow service and periodic rude employees (that I rarely see again) let you be turned off from trying this place.My personal favorite is toasted coconut, I later tried the Superman flavor. To be honest I was a little bit scared to try some thing outside of my usual and was a bit skeptical. But it is amazing, it was not at all what I imagined it would taste like, it is a little bit fruity like I thought it would, but it is not too fruity but is on the sweet side, it is beautifully balanced though. My mom’s favorite flavor is the toasted coconut. My friend’s favorite is the cookies n’ cream. I personally recommend trying any of their fine flavors because they are delicious. Each time try something new there, I fall in love with it.I highly recommend visiting this place and getting their ice cream. I would hate to see them go like other smaller businesses around them are because of COVID-19. They have so many flavors, toppings, and cones to offer, as well as really fun and creative specialty ice cream desserts.In summary, whether your headed to or back from a trip to the beach on a hot summer day, or your like me who thinks that it is never to cold outside for ice cream. Please visit and support this wonderful small business. I will end my review by quoting my mom who says: “every time I visit their ice cream shop and eat their ice cream, it brings me back to my childhood memories of eating my grandma’s homemade ice cream on a Sunday afternoon.”

Sc
Review №86

Amazing! Im speechless so delicious

Br
Review №87

I believe the owner was their when we came by on the way back from the beach. He was so freaking nice! Not to mention the ice cream was amazing! Worth every penny! Highly recommend the fruit loop cone. ;)

Ad
Review №88

It’s the greatest place to eat ice cream or have a malt in downtown Cape Coral. Very clean, fast and friendly service. Check it out! Try the banana splits or a vanilla malt, but so many things to choose from.

Jo
Review №89

Havent tried the ice cream since I was a kid. However, I called in a few weeks ago to make sure a door dash order was ready as I normally do when I have a pickup for a customer to determine if Its worth my time to wait or cancel pickup and move to the next order. Owner answered the phone and just said in a rude tone come to the store and find out when he couldve walked two feet out of his square cubicle to check the status of the order. When I went to pick it up it was ready and the employees at front counter were nice and respectful. Wish some of these cape coral owners had a little more respect and understanding for their customers. Ridiculous.

Mi
Review №90

Dirty, slow service seating not very nice either.

Ti
Review №91

Menu choices and portion size were great. But unfortunately the staff were not informed of their own product and had to be reminded that we were missing items after a long wait even though we were the only ones there. Great potential bad service

Na
Review №92

If youre looking for a small town ice cream shop in a large city, youve found it. With choices like Oreo Special and Donut Ice Cream Sandwich youre sure to need an extra shot of insulin.

Ad
Review №93

Blueberry cheesecake shake was not good. We also ordered a black cherry that was not so bad. Would not go back.

Ru
Review №94

We’ve given this place business on 5 separate occasions. Their product looks great and costs more than average. I don’t mind paying extra if the end product is what I expected/asked for. Here’s the problem: every time I’ve ordered something, it has been wrong. So today was the last straw. I am allergic to walnuts. The items I ordered came with walnuts. When I place my order, I told the young woman that I cannot do walnuts. I asked for almonds instead. She asked for clarification 3 times as she took the order. Then she asked what ice cream I wanted. The item typically comes with soft vanilla, according to the picture/description on the wall. However, the young woman told me it comes with vanilla, chocolate and strawberry. I said that would be great. Well, as usual, the product she MADE and handed me was chocolate chip ice cream with WALNUTS. I simply cannot win so we won’t be going back there anytime soon. Such a shame. Word to the wise for the staff, LISTEN to the customer. They are 0 for 5 with me.

Jo
Review №95

Outside ice cream. My shake was LOADED with oreos. There was only one worker when we went so it did take a minute but thats ok. They had more employees during peak hours.

Am
Review №96

So good!! Fast service and we love the ice cream.

Da
Review №97

Good stuff

Ma
Review №98

Great ice cream, great prices,

Br
Review №99

Great place I take my grandkids all the time...

Em
Review №100

Always great and excellent customer service. Love this place. Best in the CapeUpdate. Staff has changed, service although only a few people was extremely slow and now are charging a 3 percent fee for cards. Loved this place for a long time but think its time to go elsewhere

Information
100 Photos
100 Comments
4.1 Rating
  • Address:520 Cape Coral Pkwy E, Cape Coral, FL 33904, United States
  • Site:https://icesssscreamin.com/
  • Phone:+1 239-541-9100
Categories
  • Ice cream shop
  • Dessert shop
Working hours
  • Monday:12–10PM
  • Tuesday:12–10PM
  • Wednesday:12–10PM
  • Thursday:12–10PM
  • Friday:12–10:30PM
  • Saturday:12–10:30PM
  • Sunday:12–10PM
Service options
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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