user
Goodyear Auto Service
2144 Del Prado Blvd S, Cape Coral, FL 33990, United States
Appearance
Goodyear Auto Service

Comments
Re
Review №1

Patrick and his staff where excellent. Been there twice and they are honest and quick. Great customer service.

Sw
Review №2

In and out, never a problem.

Je
Review №3

Great experience at this location! The staff was very knowledgeable and professional! I dropped off my car without an appointment and got a call 2 hours later that it was already done! My car drives like its brand new again!!!

Ju
Review №4

Friendly stuff and very good service

Mi
Review №5

We love this good year. Every time you walk through the good year doors Jaydon is there to great you with a smile. He’s always diligent and does his best to fit you in. James the store manager is always helpful, explains what needs to be done. They work hard to get you in and out with quality work. We always come to this Goodyear even after moving about 30 miles away.

Bu
Review №6

Always a pleasant place to go ... People are very friendly and helpful and repairs are done correctly and at a reasonable price.

di
Review №7

Great people great prices

Ko
Review №8

You wont find a better group of guys! I have been coming here for years and they have always brought their A game with customer service. Not only are they polite but they are reasonable with prices. Always making sure that my car is well taken care of. Im so thankful to have them in my area. Thank you Goodyear for always taking care of me!

Ch
Review №9

Amazing shop, great service, they really do care about you and your wallet. Honesty is hard to find. MAKE AN APPOINTMENT!!! They’re always busy!!Special thanks to Jason, Patrick, Jadon & Dion!

Mi
Review №10

I needed an alignment for about 3 months, finally noticed how quickly my front tires were wearing. I pulled into Goodyear Auto, without an appointment and expected to wait hours drinking bad coffee and reading magazines that were years old. Instead I was greeted upon walking in and told mechanic what I needed done. I sat and waited. In much less time than I expected, my alignment was finished. The cost was lower than expected and the coffee wasnt too bad either.

Ma
Review №11

I had an object in my tire and they took care of the repair, even though they were swamped. I am truly grateful for the excellent and courteous service they presented. I used Goodyear in Greece, NY for many years, prior to moving to FL. Every employee at this 2144 Del Prado Blvd. Cape Coral, FL exhibits amazing customer service. A special thanks to Patrick.

Mi
Review №12

Pat, the assistant manager, is why I bought here. He went beyond the call to find exactly what I wanted, and didnt try to convince me to buy stuff I didnt want or need. His Jeep familiarity was extremely helpful in guiding me properly.Great prices, great service. Hard to find anymore!

Br
Review №13

Great staff! Was able to dig deep and gave us multiple options. Managers are all awesome and great to talk/work with. Will recommend them to everyone!!

Gr
Review №14

Great place clean with great management. customer for life

Bi
Review №15

I was very happy with there service and when needing tires or tire work will always go back.

Fr
Review №16

Received a quote by a knowledgeable service professional. Price quoted was the price delivered. Started at the appointment time. Finished in the time they estimated. Tires (Assurance) seem perfect for my vehicle. Reasonably priced. Nice ride. I would recommend Goodyear tires and this service center.

Sh
Review №17

I wouldnt take my fleet to any other place. They handle all of my tire issues. And Ive never been disappointed with cost, process or workmanship. Consistently a great job. Thank you!

Ad
Review №18

Awesome awesome group of staff... Been here mutliple times with multiple vehichles .... Always on time, understand, and even better with communication. Above and beyond customer service...highly reccomended..... Thank you guys from myslef ans pops :)

Je
Review №19

Glad to see Goodyear staff stacking up the positive reviews. Word of advice- dont go here. If you need to get your car fixed, get it done by another shop.My experience: I scheduled an appointment online for a Saturday inspection a few days away, and brought in my car on then. I dropped it off first thing, and they advised it would be max. 1-2 hours to inspect and fix any of the small potential issues Id started to notice with the car. To be safe, I scheduled 4-5 hours later. When I returned, they hadnt even started the inspection. Remember, this was for a scheduled appointment made prior to that day, not some unexpected emergency that would get pushed to the end of the jobs.They then told me that they needed more time, but should be done inspecting the car and fixing anything that could cause the issues I noticed in it by about 1-2 hours before closing. I think, Hey, everybody has an off-day, and give them the benefit of the doubt, scheduling to come back later that day.And heres where these guys really earn this one star rating. I return on the second time, and (you guessed it) they hadnt started. My car hadnt had anyone look at it, let alone start working on it, over the course of the whole day. For a scheduled appointment. Lip service follows from the guy at the desk, the whole dog-and-pony show, I get their business cards and call corporate for the Lee County Goodyear and file a complaint.Long story short- This Goodyear didnt respect my time, my car, or themselves as a part of this brand. I usually am a big fan of Goodyears, and I go to them from time-to-time for work on my car. These guys had a chance, and a second chance, and another, and they blew it. Im writing this all out, so that if youre reading this, you can learn from my bad experience and avoid it yourself. Please. Go somewhere else. Do yourself a favor.

Am
Review №20

Everyone is friendly and willing to help. Service was quick and efficient. See you again after 3,000 miles. Thanks again!!

Jo
Review №21

Did a number on my BMW rims replacing run flats. Good luck with that technician. Better one, dont go there.

Sa
Review №22

There normally rly busy but worth the wait with a apt for the service and customer service the staff is always nice and the tech told me I didn’t need all the other things another shop told me. Very happy with them!!!!

Al
Review №23

Very professional, qualified with excellent pricing.

To
Review №24

Great place. Have been going here for years. They have treated us like family. Always recommended repairs, but have also let us know which ones are needed now and which ones can wait, even with major repairs. I wont take any of our 3 cars anywhere else.

Br
Review №25

Very nice guys working here. Fast service, and they didnt try selling me anything I didnt need.

De
Review №26

Customer service is lacking lately. No call back for whether they could get a part for my vehicle. Not very helpful counter staff; used to be personable but no longer. Hope the work being done hasnt suffered the same...

Ga
Review №27

1st Class staff & service. Highly recommend!

Mi
Review №28

These guys saved me from a flat tire, great place to go for your tires.

Je
Review №29

Quick, small job. They screwed up, but made a good faith effort to fix it. And were apologetic, helpful and friendly. Ill certainly consider them for future work.

Ta
Review №30

I just wanted to let everyone know that the service here was more than awesome!!! Jaden saved my wallet and my sanity today!! It is always a pleasure to do business with honest people!! Thank you to the Manager Jason for always being friendly and making me never question the advice of your staff!

Da
Review №31

Fixed it right the first time. No BS.

Ar
Review №32

Friendly staff very knowledgeable . Did not try to sell me anything I did not need.

Li
Review №33

Great prices..they care about their customers

Pe
Review №34

Good service writers. Close by.

kt
Review №35

Great guys. Had a low tire pressure light come on and pulled into have them help me figure out what tire it was. Pouring rain,roads flooded and Raul made my day and got me back on the road!

Je
Review №36

Service is great..honest mechanics.

Mi
Review №37

I experienced a flat tire on my 2015 GM Acadia. I found the flat tire upon attempting to move my vehicle in the morning. Living out on Pine Iisland I suspected that a tow truck would be awhile so I removed the flat and put on the spare and headed to Goodyear as I have Goodyear tires. I thought that if it needed replacement, they would likely have it. I left the tire and the gentleman at the counter said it would be about 2 hours before it was ready and he would call me. He did call in 2 hours but said it would be another 2 hours before they could put it on. In the meantime, Im trying to keep myself occupied as I really did not want to drive the 23 miles home and back again on the small spare. After the second 2 hours I stopped back at the store to find out when the work would be completed. The manager (?) was asking one of the workers how things were going in the shop and the worker said that he was all caught up. He then indicated to me that I would at least have another 2 hour wait. He proceeded to blame the snowbirds for his being so busy and suggested that I take the tire with me and do it myself. Thats what I did. I recommend that all you snowbirds out there take your business elsewhere where it might be appreciated. As for me, that is the last set of Goodyear tires that I will own. Dr. Mike Scott from Bokeelia FL and Bay City, MI

RO
Review №38

Excellent service. As a (now retired) 40+ year automotive professional, I like to think I can recognize knowledgeable, professional staff and service.

Ok
Review №39

Great service.

Ti
Review №40

An attempt at scamming is what im reporting. 19,99$ for a simple oil change was advertised. The final charge after close to one hour wasted was 40.00$. But thats only part of it. Then they tell me that my differential is leaking and asked me if I cared to get it fixed. I said its fine for now.Now that was a smart choice because after getting a 2nd opinion my differential was not leaking in the least. My back wiper,i was told, needed to be changed. It was fine until they tore the rubber of it. I had to replace it. but thank God I did it somewhere else. GOODYEAR IS A BAD NAME FOR ME after that visit. Watch out guys and galsSigned, Scarred for life

Ch
Review №41

Very motivated, ready to answer any question with a big smile. Very outgoing and they did a very good job on my vehicle.

Ja
Review №42

Great place to get an oil change! They are very fast and affordable.

Ju
Review №43

Akron native. Good service,few tires and alignment. Did end up checking it out before i left. They must be in the hubcap buisness bc they couldent even put it on without messin with the nossle. Sad to see this place being run a lil unprofessional being so close to home

Li
Review №44

Like the place alot always losing air in tires N I shouldnt be my wheels are not that old but those guys are always very nice n give me afill up on air thank you guys

St
Review №45

I always take my truck to these guys. Trustworthy and very flexible.

Ja
Review №46

Best place in town just make an apt the shop is always busy

gl
Review №47

Hard to get in limited spacing ploys excellent attitude large waiting Room

Bi
Review №48

Deceitful and lying workers. I asked for a courtesy check and was told no problem then they charged me saying they dont work for free. Will never go back again.

Ji
Review №49

Outstanding service and products. Manager Jason is fantastic!

Ja
Review №50

Great friendly service. Thank you!!

Ri
Review №51

Great customer service changed tire for free

Ch
Review №52

Knowledgeable mechanics, and work is done correctly the 1st time.

Da
Review №53

Excellent service, Manager Ivy was a godsend!

Jo
Review №54

I was 100% satisfied with my service at this Goodyear Auto service

Ll
Review №55

Made an appointment for 9:30 oil change and received a call to tell me that the website is not accurate. So why have a website for this purpose if its not accurate????????? REALLY

Th
Review №56

Very courteous and reasonably priced.

Ka
Review №57

These guys are amazing, problems with my truck, had to leave it there for the night and they gave me a ride home. They go above n beyond to help a guy out

Sh
Review №58

Honest people with fair prices.

Je
Review №59

Jason and his crew are outstanding!!!

Ai
Review №60

Excellent customer service

Te
Review №61

Different staff not good

Sc
Review №62

Professional and punctual

Ge
Review №63

EXCELLENT, SUPERB.

da
Review №64

Had me in and out in 10 minutes

Ja
Review №65

Great staff, great manager, great service!!

Sh
Review №66

Excellent service thanks

Pa
Review №67

Good prices here

co
Review №68

Very honest and professional!

Do
Review №69

Was not there

Je
Review №70

Great service!!!

At
Review №71

Repair small things for free, 🙂👍 we were amazed and then put something in the tip cash register.

Le
Review №72

Tremendous servicio.Buen treatment and cart listo.Jose good mechanic, thanks.

Ri
Review №73

Good attention

Information
27 Photos
73 Comments
4.4 Rating
  • Address:2144 Del Prado Blvd S, Cape Coral, FL 33990, United States
  • Site:https://goodyearautoservice.com/en-US/shop/FL/Cape-Coral/000902525-33990-4683
  • Phone:+1 239-574-3539
Categories
  • Tire shop
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations