I had a great experience here. My wheel lug nut snapped while changing the tires. They went the extra mile to get this fixed without damaging the wheel itself.I received regular calls and knew when my car would be ready. I would highly recommend this place.
Great experience and attention to detail. The mechanic/tech explained everything he did and why he needed to do it, and even taught me a few things about my car and how to make use some of the smart features it has. The owner personally rang me up and made sure I was satisfied with the service. Definitely going back for future needs.
Mike, Darryl, and Ishmael were super helpful. I appreciate their professionalism and the ability to quickly remedy the situation with my vehicle. As a female, I appreciate that they are not condescending and are super helpful. Thank you!
We just had a great experience at Sheldon Auto Service. We needed a turn signal replaced on our car and we were completely unsuccessful attempting to do ourselves. We called Sheldon Auto Repair and then got us in the next morning. They were very friendly and so reasonable. It was done in a few hours and I cannot say enough good about the experience. Thank you!
These guys have always been fair with me and have worked on my truck for the past couple years with good results. Were recommended to me by a friend and I recommend them to my friends.
Great service and amazing staff. Couldnt be happier with this team of professionals. Thanks Bob, Mike and Darell.
I have taken many cars there over the years to this place. I am part of an organization that donates cars to women in crisis so before we donate the car we make sure it is safe and in good shape. I take all these to Sheldon Auto and I also take mine and my friends cars there. I choose to come here because these people are honest. They will never charge you for something you dont need. They will never trick you into repairs that are not needed and they are very kind and good good people. They stand behind their work and if there are any mistakes they will fix the problem, they are very responsible. Thank you Sheldon Auto
Ive been taking my cars there for 3 years and they always take good care of me.
Not enough kind things to say about the guys over here! Mike was amazing with walking me through all the work that needed to be done. To Darryl for being so kind and helpful! They have the best prices in the area and the work was great quality! Thanks again guys for all the help!
Very Poor customer service, initially told me that it will take couple of hours to get my car done and then after waiting for two hours they told me that they are not even sure they will will be able to do it for the day. Complete waste and hopeless
We always get our cars serviced here. Wanted to leave reviews here but always forgot. Finally got to leave a review as these guys deserve a full 5 star rating. Have been my go to service place for oil change, tires and everything else.Great place, great service, they take care of every little thing. Never had any issues after the service. We take long trips often and have had no issues on the road.These guys go above and beyond all the time.
Its the only shop Ill use.
Highly recommend Sheldon Road Service for your automotive service needs. You can count on them for prompt honest service.
Great customer service ask for Daryl. The only tire place I trust.
The guys over at Sheldon Road Auto Service are the best! Always curtous, fast and friendly. I have regularly business with them and every time Im greeted with professional services! I can only give them 5 stars but they deserve 10!
Super fast!! Eljin got me 4 tires and an alignment in under an hour!! You want quick and quality work at a great price go there!!!
They are quick and friendly. Elgin worked on my friends vehicle, he knows what he’s doing. Great service!
This is the only auto shop where I have had fast, honest and exceptional service. All of the techs are well trained and professional. You will not be disappointed here.
Sheldon rad auto service is awsome have great prices wouldnt go anywhere else keep up the great work guysvl
I took my car in for an oil change and a wheel balance. Excellent service. Knowledgeable and friendly staff. Will definitely bring my car back and refer friends.
I am a happy customer once again. I always get the best prices on my auto care and they always go the extra mile to make sure that I won’t have problems in the future. Honesty and great service what else can I ask for
Brand new to the city and was recommended by a coworker of mine. I could not have been more pleased in their speed and professionalism. I am a woman who has spent more than the average time under cars and inside their engines. It was wonderful not to be talked down to and to simply receive good honest service.
Excellent service, very please with the work
TLDR Summary at the endJuly 2019 I had the shocks and struts on my Toyota Camry replaced with aftermarket parts. I was extremely unsatisfied with how my car felt afterward and when I mentioned it, I was told the stiffness was normal and would fade.Time passed and I grudgingly accepted it.Recently I had the same thing done to my other Toyota and had genuine Toyota Parts used and the difference was drastic. There was zero stiffness.So I wrote a review that has since been deleted. The owner called me directly and said he wanted to make it right.I decided to give him a chance and he REALLY did make it right. He replaced the shocks and struts again at no cost to me and the ride is drastically improved.If you have an issue with work done by this company, they WILL do what they can to make it right if you give them a chance. We really appreciate them and all their hard work.We highly recommend them and will continue to give them our business.TLDR: we were not happy with the work done on our car and they asked to make it right. We let them and they did! If you aren’t happy, they will try to fix it!!!
Great experience- will definitely be coming back
Great service, friendly staff, and fair prices! Great experience!
Great customer service
Bob, Mike, and the crew do a great job and are trustworthy. They just helped me with a tire repair today to get back on the road quickly - and off to vacation. Thanks guys!
Alright, so First time in Canton, MI and my car has a flat. Drive 8 hours plus and have to go back the next day. Called several places in the area but kept getting same answer, “sorry can’t do it today”. After a while I contacted Sheldon Road service and spoke to Bob, he said to come in ASAP cause they are closing in an hour, and he will have someone look at it. Dropped everything, ran to the store, and met Bob. Pretty cool guy btw, had me pull up my car right away and few guys starting working on it. Within about 15 minutes they removed a decent size nail outta my tire, patched it up, and car is ready to go. This was already unbelievable, then Bob tells me he is not charging me anything for repairs.I’m not writing because I got free service, just wanted to give a shout to the amazing and professional service I received. If I am ever in the area, these guys are my first and only stop. Thank you guys, keep up the good work!
Been going here for years when I had my Kia Forte. Good dudes, and they are honest with work that needs to be done and won’t try to sell you items your car doesn’t need. And they play some good ole classic rock in the waiting area. That’s what I’m talking about!
Five stars. As a woman, dealing with auto shops can be a difficult task, and I am no stranger to getting duped. At Sheldon Road Auto Service, I was treated more than fairly, respectfully, and I was absolutely not overcharged. I would recommend this place to anyone looking to have work done on their vehicle. Excellent service.
I wont take my car anywhere else. Bob and Daryl care about their customers and thoroughly explain issues that need care. The price is reasonable and they are always able to take care of any issue when I bring my vehicle in.
Best car service in town. tell them Steve sent you!!
Stopped to get a tire repaired. They got me in and out quick. Great service! Pleasant and comfortable atmosphere!! Highly recommended! I’ll definitely be back!!
I have NEVER been disappointed with the speed - quality - friendliness and convince of Sheldon Road Auto Service. Moreover, I genuinely trust the staff. Theyve explained what needed to be serviced and what didnt even when I expected a component would need to be replaced. Their willingness to openly communicate that what I originally went in for wasnt in need of repair proved to me they were truthful and forthcoming. That is worth making them my go-to service provider from now on out!Prices are competitive and service has always been quick. Never had any problems with the quality of service, each visit has been a one-and-done. Furthermore, I was impressed with how capable the staff are regarding the range of services they provide. The owner, Bob, has a very skilled and respectable team.Thanks for being such an asset to the community!
First rate customer service. They give you a realistic options when fixing your vehicle and are very honest. I have been doing business with them for over 15 years and drive from Detroit for all my vehicle repairs, oil changes, new tires, etc.
Ive been bringing my vehicles here for years. Clean showroom so my wife has no problem waiting there for oil changes and tire rotations. The mechanics really know their stuff and the counter guys are knowledgeable, friendly and honest. They have good prices on tires and offer a lot of brands to choose from as well. Ive since moved to Farmington Hills, but I still drive out to Canton to get my cars worked on by these guys I highly recommend Sheldon road Auto. I love that its a family business too.
I visited Sheldon Road Auto Service after my car started shaking while driving down the highway. I called at the beginning of business hours to see if I could get in and they told me to stop on by - a major bonus as sometimes places want you to make appointments. I came in and was greeted by Bob, who quickly gathered my information and had my car off into the hands of his mechanics. After a test drive, inspection of my struts and tie rods, and a balance check on my wheels, they determined I had a very bent front rim and some unbalanced wheels. They fixed the balance and rotated the bent rim to the back of the vehicle, where it would be less noticeable until I get a new rim.They were very quick with their work - this whole process took about an hour.Im disheartened to see the poor reviews on here. When I entered the shop this morning, there was a disgruntled man there getting his car fixed. I wont pretend to know the whole situation, but it seemed like Bob was doing everything in his power to apologize and make things right, including waving costs for the job. This to me seems like a shop that is out to make customers happy, not one that wants to take your money and run as some of the reviews indicated.I will definitely be bringing my car back here for any future service needs. They readily answered all of my questions and trusted my opinion of how the car was behaving since Im the daily driver. Sometimes shops give me the brush off because Im a female and they think I cant possibly know whats going on with my car, but these gentlemen did not do that.
So honest and helpful. I had a leak in my tire and needed to make a 4 hour round trip that same day. I ended up needing a new tire that they did not have in stock.They offered to order it & have it ready in a few hours, but because I needed it ASAP, I had to go elsewhere. They put on the spare tire, and were so helpful and understanding. They didn’t even change for the diagnostic.We would return there in a heartbeat.
Brought in to check alignment and they told me it was perfect and didn’t charge me a dime. Hard to find an honest shop. Will be going back!
Excellent service. Honest guys, fair prices, and they get the job done right. Theyre always quick to deliver and do a great job of explaining (and showing) exactly what is wrong with my car. Absolutely unbeatable.
The owner and the team did an excellent job! They were professional and respectful. I would highly recommend their services to other vehicle owners around.Fabulous!
My mom and I have been long time customers of these guys and they always take good care of us. Best prices in town complemented with excellent customer service. These guys go above and beyond to make sure you drive home smiling. Thank you so much, Mike!
Honest, quick and transparent.
Thanks to Bob and everyone at Sheldon Rd Auto Service for taking care of me. Great service, fast and great value. I will definitely be back.
Was visiting from Ohio and ran over something that caused 2 flat tires on my passenger side. I am a single woman so was really scared they would try to take advantage of the situation. These gentlemen were great, they fixed both tires and sent me on my way. They were courteous, professional, and great to work with! If I was in the market for tires and good customer service I would definitely buy them here.
Fix the value stem, aired it up works great. Thanks Bob
Great experience today. Prices are good and the guys are honest, helpful and knowledgeable. They didnt even charge me for tire disposal. 😀. Absolutely will go here for all of my cars needs.
My go-to spot for car repairs in the area. They have always treated me with respect and professionalism and certainly took good car of several of my vehicles over the years. One of the few auto shops, I trust and wouldnt hesitate to recommend. Family-owned and operated which is always a plus!!
Great place. I have been bringing my cars there for a decade and I trust them to do good work. Good customer service and reliability.
I live in Madison Heights. Yes it is a bit of a drive to get to them but these guys are the most honest and the best mechanics around town. These few negative reviews must be from people that have a lot of personal issues and seem to take it out on Bob and his crew. Never had a problem with them. They dont sell you stuff you dont need.
These guys offered a good deal on an oil change.The customer service was great.While they did try to up sell a few products, it didnt seem they were out to get you.In fact, while I was waiting, I couldnt help overhearing a conversation between an employee at the counter with an elderly couple. Basically the young man was telling this couple that they already had paid and no additional charges were made or required.^The honesty was appreciated and it appeared this elderly couple was well taken care of.A plus was that the shopping center nearby was close enough to walk to, and I was able to get a haircut while waiting for the oil to be changed (and tires rotated, which was included).
I cannot say enough about this place! Bob, Daryl and their professional team always take great care of my car! The price is always very fair and my car is always fixed/maintenanced in a timely manner. Not to mention, they treat everyone that comes through their doors like family. I trust them over the dealership any day (they have repaired some of the mistakes my dealership made!) If you are looking for an honest and professional place to get new tires or to have your car fixed...I highly suggest these guys!
These guys are fantastic! Fast and friendly service. They went above and beyond to help me. I couldnt be more satisfied.
I would give zero stars if I could I called first thing this morning and a gentleman told me they could get me in at noon and I told him I would be there. I went in, they asked me how they can help me, I told them that I needed my tires changed. He said it would be a few hours at least.I told him that someone said they could get me in at noon. And that’s why I was here at noon. However they didn’t change anything so I’m taking my business elsewhere! And I will not be returning.The old man behind the counter said “good luck” when I said I was going somewhere else.I’ll wait a year before I give them my business.I’m Assuming this is the same rude old man others have talked about.
Bob and Daryl are honest and very friendly along with the rest of the crew. Highly recommend.
I recently went to Sheldon Road Auto as my check engine light was on, they diagnosed it as needing a tune-up. Well the next day the light was back on so I took it back and they looked at it again and found another problem that they could not address. They apologized for the inconvenience and gave me a full refund and a recommendation to a dealership for the repair. Greta guys and better work! Thank you!!!
They replaced unnecessary items to charge more money for parts and labor. A clogged oil filter costed me almost $450.
Amazing service, this place definitely deserves 5 stars. I get all of my cars worked on here. They have great prices.
This is the BEST auto service place there is! The guys working here are very helpful and patient. When they say they will get something done in a set amount of time- they will and they will get it done right. Honest and a great place for service. I will recommend them to everyone.
Im new to the area and so glad that I found this auto shop. The team of employees are honest and hardworking, plus the price is unbeatable. I highly recommend Sheldon Road Auto Center to anyone searching for an auto shop they can trust for quality of service as well as price.
Ive been a customer for over 20 years and have never been disappointed with the service provided.
Had tires replaced. They pointed out some issues with my shocks, but werent pushy about fixing them. Very refreshing.
Replaced my breaks for an amazing price. They really helped me out big time. Thanks guys!
Friendly staff, clean and a pleasure to work with! Alays the best!
Excellent, HONEST, service. My wife and I come to these guys and gals for everything from major repairs to oils changes. Prices are very fair!
Good location, quick friendly service, and very satisfied with the service. They have 5 good mechanics and all were busy repairing cars and trucks. I recomend this shop for auto repairs.
I came here to get my cars AC checked and refilled. They were able to accommodate my needs on short notice and get the car back to me with icy AC in a couple of hours with courteous professional service.
I love and trust them. I recommend their services to anyone who still cares about the integrity of a job well done.
I have trusted the team at this location. I have always got the best service from them. Very professional and trustworthy people.
Theyve been taking care of my cars for the last 6 years and always do quality work at a fair price. The more I visit the more they know me and my car so the better service they deliver.
Its hard to find a good reliable Auto repair place but I have used this one for years and have referred friends and family there and theyve all been happy.
These guys have helped me out on multiple occasions... Service is great and prices cant be beat. Highly recommended!
Work done on 1993 F150:Radiator Replacement (including coolant flush obviously and new thermostat)Front Fuel Tank + Pump/Valve AssemblyRear Drums/ShoesFront Rotors/PadsRear ShocksPros:Everything done same day. I was very surprised what they were able to accomplish in a day when dropping my truck off in the morning.Very friendly - didnt feel rushed or pushed out, willing to answer questions.Willing to fix problems related to the work performedReasonable pricing (but see Cons:)Cons:Noticed a few days after paying that I was charged $100 labor for a thermostat replacement on top of the labor charged for the radiator replacement. For anyone who might not know: if the radiator is literally not attached to the vehicle, the coolant is obviously drained and swapping the thermostat takes 3 screws, a new gasket, and 60 seconds. I am assuming I was just charged the standard price for that service, but I should have caught and challenged this when I paid (but missed it then). I do have to say the prices were reasonable even with the additional labor; Im not looking to get the $100 back, I paid it, but wanted to include that I was double-charged.Overall if I have any additional work that needs done I would go back to Sheldon Road Auto. But I am going to double check the bill before paying in the future.EDIT-2: Changed review to 5 stars after company response; removed some wording; removed reference to radiator leak.
Excellent customer service! My elderly vehicle needed emergency service after losing power and stalling, nearly leaving me stranded in not the best part of Detroit. They calmed my anxiety, drove me to work, called me with the diagnosis and had it ready for me at the end of my work day. Even though it was later than their closing time - I found two others waiting for their own vehicles. They even worked with me to keep the cost down on this unexpected but necessary expense. Thank you Bob and Daryl for getting me safely back on the road!
Arrived at midnight to Detroit Metro Airport where my car had a flat tire. I mean it was down to the rim. After being stuck in the airport for hours trying to get AAA in the sturcture to change my tire. I was exhausted and got home about 2am. After dropping the kids off to school I googled a tire shop in canton and the first location that came up was Firestone. I went there and of course the lady at the counter advised that it will not be until after 1pm they can even look at my car. I googled another tire repair shop close by and Sheldon Road Auto Service Came up and they were just about to open at 7:30 AM. I was the very first customer there. I hate that I do not remember the name of the Gentlemen that assisted me but he was so NICE. First off not only did he have time to look at my flat tire. He showed me where the nail was. Plugged the tire. Advised me that I need my front sturts done before I get a new set of tires this winter. He also went out of his way to put a quote together for me. He did not charge me to plug my tire. I was so thankful for him. I was ready to pay. Not only was he pleasent but he had me in and out of there in a hour so I can pick my daughter up from school for a doctors appointment. I will be back.. Service was great. Thank you so much. If this helps any salesman number on the quote says 066/066. :)
Bought tires here. Price was fair, employees were very nice and communicative and they didnt try to upsell me. Definitely recommend them.
Honest and professional folks . Love them . They are very nice. I would recommend them highly
Very friendly and good service. Will definitely be going back when needed!
Repaired my daughters tire quickly and professionally!
Employees there are nice and good price! Highly recommend!
They handle things quickly and professionally with no inflation of pricing.
They werent joking! Chapo really did do an amazing job. So charming ❤️. My car is like brand new, excellent and fast service overall. Absolutely recommend.
Horrible customer service! The older guy working there is super rude and not professional. Go there just before lunch, they tell me to come back an hour later after the crew is back (no problem)... I go back there an hour later they say they cant do the car because they have to many cars in front of me before closing. Horrible!!I call back the next day to check wait time, the guy is so rude on the phone and then refuses to use the coupon which 2 months before the expiration date. Says the coupons shouldnt of went out. Worst place to go for any service.Worst customer service ever. Dont go here
Its a very busy and popular shop but their service was excellent fast and friendly.
Been going here for years. Awesome group of people there that offer great services,fair pricing, and free coffee!!
Went here after a dealership overlooked an issue with my wheelbearing. Not only did the team at Sheldon Auto Service fix the wheel bearing, but they also addressed the root cause (front struts).On top of that, the price and customer service was unbeatable. I cant recommend these guys enough!
Super friendly and always personable. they do good work too.
Honest, personable service. The guys there know me by name and have earned my trust.
My favorite gym by far. Very friendly staff and relaxed atmosphere.
Honest. Fair. Dependable. These guys are the real deal. I will go to them whenever possible for auto service.
Dont waste your time if you have a older car.... they wont give you the time of day even though they show a classic car up on the lift smh Ill take my money elsewhere I guess.
Trustworthy, hard working group of guys. Bob, Daryl, Mike, even Noel!
Good, honest place. Great price and work. I go here for everything.
So after reading the outstanding reviews for this shop, I visited and asked for the number of Chapo. I am highly disappointed to report that he is no longer giving out his number due to him being in a relationship. I feel that it is false advertisement that they have not taken down the review for Chapo before, which states that he is giving the number out. Very angry.
My husband and I have taken both our cars there for big and small issues and they are always honest. We highly recommend.
Took my car there and I was greated by this friendly, yet handsome worker. His name was Chapo and he answered all of my questions. He explained clearly what my car needed and even gave me the cheapest options! Did I mention he was very handsome and cute? I recommend going there just to talk to Chapo, and ladies I would seriously ask for his number if I were you. He knows how to treat people right
Honest auto shop, Great ownership,Competent mechanics and fair prices. I am a certified mechanic and Ill take my ride there every time.
Took my car in due to a loud creaking noise during turning. They told me it was due to the struts and sway bar links so I had them replaced. Total bill was over $1000. Got the car back and the issue is STILL THERE. Dont trust these morons.
Great service. Honesty, integrity keeps me coming back.