Worst place to work if your NOT African american.
Employees are lost, it’s the 3rd time I’ve called and they told me “Yes we still have in gradeschool” but when I get there it’s only preschool and infant. Today I witnessed an employee tell a customer over the phone yes we still have the shoe in gradeschool when the shoe only came out in Women’s, PS & Infant. Employees need to know the difference from GS AND PS. Need better trainers
The workers around the store was really the reason why they got the stars. They were polite and kind. As my husband and I checked out, the nice young lady stated their policy. I then asked about the extra 25% that was posted on the sign. She said its already marked. I said it doesnt say that and in fact it has a 2nd extra 25% off on top of the original 25% off sign. She says its MGT. I want what you all are advertising not the false advertising. I even asked for the the selected 1s that were actually an extra 25% off. She stated it was already marked after she said it was only selective styles. I posted the pic of the sign below. All of them had the sam color tag and price; I was charged that price not the extra25%. They need to take that sign down.
The best top notch gear and shoes in town. Go shop there.
Nice variety of shoes, better shoe sell prices then the competitor..
Trash on the shipping. Not transparent with the terms. Basically false advertising.
New store very poor service. Atleast 5 workers and 3 customers. I had 3 pairs of shoes in my hand for almost 20 min. Nobody helped me. When someone finally helped me after I asked everybody in the store for help some girl walks in takes the shoes puts them back on the shelf. This is one of my favorite stores and now the new store and workers are HORRIBLE. SERIOUSLY NOBODY HELPED OR ASKED IF I NEEDED HELP. Left there went and bought shoes from DTLR, FINISH LINE, AND FOOT LOCKER. FORGET THOSE WORKERS.
I had to go to this store with my son to exchange a pair of shoes he got for Xmas that were to large. Initially as I walked in, there 3 lovely young ladies who immediately ask if we needed help. The one young small lady who helped us was wonderful. Kind, courteous, knowledgeable and respectful. She got us taken care of and sent us to the Cashier to be rung out. That is when everything went down hill. We stood there waiting for a long while. The cashier didnt even address us or tell us she would be right with us. She actually left us standing there, while she went to do something. Then finally, I am telling her we ready to check out, she looks at us like Whatever. She asked what shoes we had. There were many boxes behind her and I couldnt tell. I told her who the young lady was who helped us. Once the cashier figured out the shoe and that it was an exchange, she got flustered. She said her manager had to do it. He comes over and puts in whatever code and gets it going and tells her to finish, then walks away. She still didnt know what she was doing passed me my card back and stood there saying my manager got to do this. The manager is right behind me hearing all this fixing clothes and not coming to assist. So I say to him, hey she needs your help and I have some where to go. This rude young disrespectful girl says, You see he is busy, you just got to wait. And Dont BE snatching our card back from me. I then become so angry, but didnt want to lower my class down to her ghetto standards. So I told the young lady, that You handed back my card and I took it. That the customers always come first so your manager should get over here, since Ive been waiting long enough. Plus, you need to watch who you are talking to. Everybody is not your age and ignorant like you. She rolled her eyes and walked away. The manager came over and didnt even address her rudeness and poor customer service. I told him that her alone made a good experience thus far a BAD one. All he could say is that, She is new and she is young. That is NO Excuse. If you are the manager, you are to be training her and telling her. Not just walking away when she doesnt know what she is doing. Not reprimanding her for her bad attitude. This is Managements fault for poor hiring and poor training. I will NOT be ever going there again and will tell my sons dad he better not buy him anything from them again!
Doesnt have that much of a variety
I like visit this but the one South lake mall. but this one salespersons are terrible they dont assist you in nothing. Theyre just organized merchandise without paying attention to the customer come in definitely.
Dumpster juice, this place selection of clothing was trash. Lets rename it this place # Waste Management.
Nice stuff. Employee suck
A great place to shop for athletic shoes and wear
Loved the customer service and the variety of clothes and shoes
DECENT establishment and clothing to purchase as well
Great customer service 119th St. Location
I also had a fraudulent charge come from this store, please be aware.
Horrible no one ask if we needed help. To get a size, took forever to get an associate to help, once we were ready to decide, no rep available! We walk out, we $200 in our pockets, no shoes, sales rep on the phone.
Nice selection.
Great service!
Jimmy Jazz keeps you making STATEMENTS
No dressing room, unsanitary
I too had a fradulent charge come from this store!
Good selection
Get fly for the low
All the goodies
Great sales