Entrance and parking needs more space ..when you enter or park pay more attention ...

Decided to take my wife and daughter down to my local Starbucks for some coffee and playing Pokemon GO- this location has a Gym as well as there are two other stops and a second gym within range of the store, so its a very good GO spot to visit.The gentleman at the drive-thru window was very patient with me as I always struggle with placing the complicated orders my wife and daughter have, and had an amazing customer service etiquette! I only wish I had gotten his name so I could name his personally!

Take my dogs there on Friday mornings to get their pup cup. Everyone is so nice. They dont charge for pup cups but I always try to leave a good tip.

I think it’s funny how we reached out to corporate Starbucks about the treatment of the baristas at this Starbucks and have yet to hear anything back from the DM Kenny Tyeskey. The manager Hayden Nelson is a JOKE. There is so much about this locations that the customers don’t know. I don’t work here but i know a lot of baristas that have left there jobs there because of the constant toxicity . So if you are a customer in Calhoun Ga HELP the baristas out! be nice and tip extra because they are going through so much with the toxicity of management and people who THINK they are management.LOOK at all these comments about how amazing baristas they have! It’s crazy that there is nothing about Hayden Nelson… oh yeah that’s cause he’s never there. Check the cameras you’ll never see him.

We have been going to Starbucks for years. Cartersville and Emerson have been amazing and never had a problem. We just moved to town last week and have yet to have a good experience. It takes a good half hour to get the wrong drink every time and when we corrected this past time the girl at the window took the drink and openly mocked us asking for the correct drink. Do not recommend.

Good outlet. Less crowd. Fast Service

The double smoked bacon croissant is a must have.

Hayden at the drive thru was super nice and friendly. He chatted with us while we waited and gave my niece a free cake pop for her birthday! Line was long, but moved pretty fast.

This Starbucks always has wonderful and friendly employees who rarely ever get an order wrong!

Great drinks refreshers are my personal favorites. Employees are very fast and hard working also very patient and sweet

They where amazing. The took the time to take my very complicated order. And there employees are sweet and amazing!!! Recommend. But they do have a bit of a wait due to there amazing work!

Pre-order on app to have to still wait in line for 20 minutes. Understand that there is a shortage but never get my order right. Told me they are out of something but did not refund me for the extras I paid for.

What can I say, my girls love there refreshing drinks. I get my coffee, they get refreshing drinks.I always get great service.

Dont let the long drive thru line scare you away. Our drinks are always correct at this location and its usually pretty easy to get back out into traffic and on your way with your favorite hot or cold beverage!

Professional and friendly staff. I will recommend Calhoun store to all starbucks customers. Fast service .

This is a great location. The staff are very friendly and knowledgeable. They have great attitudes and wonderful customer service skills. The drinks were amazing and so fresh.

A mobile order meant 45 minutes in the drive thru. Hot drink was cool as was food. I could see it in the check out window, just couldnt get through the drive thru. Different attitude, different service since reopen..

Place was closed the full day we got there, apparently for cleaning or restocking as baristas were inside the building, but nothing was done to indicate that it was closed. The drive thru had a line of cars all trying to order without any indication until you got tired of waiting and pulled around to the window, where you were just completely ignored by the workers inside. Absolutely unacceptable consumer service. If the place is closed, it should be clearly marked, ESPECIALLY for people who would otherwise wait in lengthy lines for what at first appears to be just slow service.

Absolutely won’t do there job my truck won’t fit through drive thru so I went to the door and they ignored me and my sisters and they straight up ignored me when we went to the drive thru and then they turned the lights off after I went to the window and looked me straight in the face and now there taking other people orders in the drive thru and still have the lights off I just wanted to get my sisters coffee and they absolutely don’t wanna do there job

We travel to 75 quite a bit and have often stopped here. The line is always long. Today I went in and ordered & saw exactly who the line was out to the road. 5 employees and only one making drinks. The cashier at the window just chatted with the front cashier while another employee texted on her phone and one occasionally popped in from a back room. There was no sense of urgency at the fact theres a line of cards & that I waited 20 minutes to get a drink while watching just one pressing actually doing the hard work- the front cashier actually apologized for the wait then went back to juggling around a package food item then stocked up some bags.🤦‍♀️

This place might be the worse Starbucks in the whole world 🌎! Closes inside on Saturdays! Luckily I wanted your addictive coffee.. get a life Starbucks!

Love this place but it definitely could open up the menu more for the business they receive on a daily basis.

It was good but they messed up on everything I order I should get a refund

Love it. never had anything bad from here

This location leaves much to be desired. I frequent several different Starbucks locations in the area and this location is by far the worst in regard to customer service & quality of drinks served. There is one guy here that is pleasant & friendly ALWAYS (Im sorry I dont recall your name!) Everyone else is rude or just plain clueless. I typically order Frappacinos of various flavors...at this location (Calhoun) they consistently make them very thin & watery, not frozen at all. I ask for one very simple change and they find it impossible to manage. Every. Single. Time. I have tried very hard to be understanding & kind to the folks at this location, but after getting the wrong order that also tastes like drinking cold milk instead of a frozen blended beverage at least 6 times now, I simply give up. These drinks are too expensive to be served so terribly made. I believe the people here, in general, just dont give a damn.

Employees were rude and ignored me the entire time I clearly stood in front of several of them needing to ask about my order. A couple of them had nothing to do!

The worst Starbucks experience I have ever had - possibly the worst customer service (and I use that term loosely here) ever. Do yourself a favor and drive to Cartervsville or any other Starbucks or Dunkin Donuts or even the gas station for your caffeine.

Easy in and out.

I called to place an order and was told to either use the drive-thru or the mobile app. The girl was rude and she hung up on me. Is this good customer service these days?

This Starbucks was so quick, especially compared to the one in Rome where they are really slow.

Its so good All of u need to try the new unicorn K pop it is amazing!!!!

Clean bathroom. Social distancing. Tasty latte.

Whats life without STARBUCKS ❤️😍

Ask for a triple, triple, triple espresso. You will end up in the ER but they sure are mighty tastey!

Very friendly staff! They were working so hard today. It was unbelievable how fast they were getting orders out!!!

I made a trip to pick up an order to pick up at 8:30, I had pre-paid for the drinks and when I got there the doors were locked and I was completely ignored by the staff. It was late and I’m sure they were ready to go but they could have least acknowledging the fact that I was outside. They were inside laughing. A simple “we’re closed” would have sufficed but they were incredibly rude about the whole situation. I have worked retail and know how it feels to close a store and leave at a late hour but blatantly being disrespectful because you want to go early is terrible customer service.

I always have the green matcha latte, just dont like that you cant order before you get there. Dont know why, people are going in now. I live closer to foodland Starbucks but you cant drive through.

Starbucks is hit or miss anymore. This one made a good drink.

Didnt even get to get a coffee. When traveling through from Florida I stopped to get a coffee and the door was locked. They also had mobile ordering disabled. So, unfortunately I was unable to go through the drive-thru with my camper. I had to go down the street to Dunkin to get my coffee and use the restroom. They were more than happy to get my business.

Double Chocolate chip frap is the best.

My Chai Tea Latte is always wonderful.

Love Starbucks just not the calhoun location

I walked in and was told I had to go thru the drive thru or use the app to order. My truck and trailer would not go thru the drive thru so I asked if I could call in. Mind you I am doing all this inside the restaurant. I was told no. Had to be the app.

Worst service ever! They gave my croissants to the lady in front of me, took them away, and tried to give me the same ones...DISGUSTING 🤢 And when I complained I’m sure they gave me the same ones plus they almost threw the pink drink I ordered on my face. Don’t go here

They never have anything prepared i’ve always go to and they tell me they don’t have anything at the moment. one employee even said that don’t have half the things there and if they do have it they are too lazy to do it

They’re closed for COVID but didn’t put a cone up so a ton of people are in the drive thru. Sign at the window but it would’ve been easy to put a cone out.Still says open on google

Meh just meh

Even though it is always busy, the staff are always happy and helpful.

This place is usually super busy, especially in the mornings and on weekends. The reason for that is most likely due to the kind and efficient employees. The line is usually out of the parking lot but generally moves very fast. I have never gotten my order screwed up so Ill definitely keep coming back!

This is a very slow Starbucks. 6 pm on a Sunday & the drive through line takes 15 minutes.

Great drinks and service

Love this place! Savanna is awesome and so are the rest of the crew!!

They gave Merlin the last of their whipped cream for a pupaccino. He loves it..

Friendly Fast and Fantastic 💕

Great coffee

Fast service back in business!

This location is spot on the companys business model great service and Consistent products would recommend nice job.

They go out of the way to get to know you and your order.

I ordered a extra sweet tea with strawberries added I got my tea look like they had emptied one pack of sugar in it and didnt even stir it and it tasted like it had no sugar when I asked for extra sweet five bucks I know youre a coffee shop but you also advertise specialty teas

Love this place.

Are you guys open for dine-in ?

Employees decided to close the lobby because they felt overwhelmed. Also think screaming at customers is a good way of handling things.

The app was not working online. Told me to go order in person and the “lobby” was closed. Drive thru was the only thing open but lines were huge.Been to various Starbucks and never has the lobby and app been closed.

Only Starbucks where we found the mango dragon fruit refreshers. And the staff is awesome as well.

Extremely poor service, inefficient and uncaringly slow. Don’t stop here unless you have hours to burn.

Very high wait time and don’t waste your highway drive time waiting at the drive through

Super nice! Always happy with my service would be happier if it would go little quicker but who doesnt ja e room for improvement.

Brand identity still on point. Friendly staff.

All these “Karen’s” in the reviews acting like this starbucks is bad. I’m sorry they didn’t make your order in less than 1 seconds like you wanted.The staff is amazing. Thank you Cierra for being amazing and having amazing customer service.

Had to wait 30 mints for my drink

My wife is a huge Starbucks fan, and with covid 19 the reduced hours and accessibility at Starbucks locations has frustrated her.Thankfully this Starbucks is now open for drive thru and order/pickup inside.My wife is happy once more, and enjoying her freshly made Starbucks beverages.You know what they say happy wife, happy life.

Unprofessional due to the color of my skin. Visited twice and got the same exact treatment. Nuff said.

Quick drive thru friendly

Great like usual!

Enjoyed chocolate chip muffin and hot green tea

Not much flavor for the brown sugar cinnamon

Dont usually order from Starbucks but had a gift card that I wanted to get rid of. The breakfast sandwich I ordered was really good. Probably wont visit Starbucks anywhere again though because of recent their political stances.

A good pick me up

They are the best

Overated

I just ordered ahead to this location. Not only was the drive thru closed but all the doors were locked with a sign that read Closed. Two other people pulled in right behind me. Turn off mobile ordering if you are closing early.

On the overall experience I will give a 3, but Josh (the manager on duty) deserves a 5 star!The drink I have been ordering for a while now came out totally different today to the point that I will not be able to drink more than 1/3. While I may not have come across as the nicest person when I called to inquire..... Josh handled it very well and remained super nice the whole time.

I love Starbucks... but the Calhoun, GA Starbucks drive through is VERY slow. Not sure if they’re understaffed or what, but I’ve been to significantly more efficient locations. Don’t go to this location if you’re in a hurry! 😕

Good coffee and friendly staff

Great coffee.

This Starbucks is dirty. The drive thru had a long line and it seemed like they were fulfilling their orders first. It took over 20 minutes to get a latte. Not up to the usual Starbucks standard.

Always happy with the service. Our Barista, Genesis was awesome! I love how they always think of my sweet little chiweenie also! I get my matcha and she gets her puppy Chino!

Great experience overall. Made a pit stop here from our road trip. Didnt have to wait long and the staff was friendly and accommodating.

The past 3 times I have been have not been satisfactory. Yesterday I ordered a venti French vanilla and thought it felt awfully lite. And sure enough it wasnt even half full. Come on guys. And the previous 2 times I got coffee that was burnt and cold. How can you specialize in coffee and not be good at it??????

Great coffee and sweet workers

Coffee was perfect & service was great! 👌

In short at least one of their employees working the drive through practices her own form of facism while being paid by Starbucks.I ordered a single cup of coffee and was the next car at the window. I could see my coffee cup sitting in plain sight but Amanda did everything she could to NOT serve me. She took enough orders at the drive through to get the line backed up as far as possible and then walked around to avoid serving me.After about 10 min Amanda finally decided to open the window and “serve” me. I asked for the manager and informed her of the problem. Amanda then held up some drink cup and proclaimed she was waiting on the drink in her hand as she thought it was mine. The manager was informed that her staff should be able to handle an order of a black cup of coffee. Amanda then looses control and yells that if I hadn’t littered she would have served me sooner.It turns out that when I emptied my fast food cup of ice and water out the window between my car and the base of the drive thru window (and then put the empty cup in my trash receptical) Amanda THOUGHT I littered and decided to execute her plan to punish me.So a paid employee of Starbucks whose job is to serve customers decided that she no longer had to do that and could ACT on “her” ideals and make sure I was sufficiently punished. It didn’t matter to her that I didn’t litter (something people shouldn’t do), but that she thought I littered. Whatever schooling or social group she has been influenced by apparently told her that acts of fascist regimes was the way to handle any situation whether the situation actually happened or not- comply or be punished.What’s wrong with the world is on display at this store and many others from the news stories I have read in the past. I believe them all now.

It is 10pm and they are supposed to close at 1030 and the doors are already locked. Sont advertise it if your not gonna do it.. this is ridiculous...

Good service, litter bit slow but not bad.

Nice staff, usually pretty quick but also a lot of times super busy, so as quick as they can be.

Its loud and the fare is rather mediocre, especially considering the price.Never buy food here. Youll pay 4 bucks for one lackluster scone. The coffee is slightly better but honestly there are better places around for that.I just come here for the occasional meet up. Other than that, theres no point.

This Starbucks always has great service and Ive never had an incorrect order.

Yum yum gimme some! Its like every other Starbucks out there. Clean and smells great...like coffee. lol

After using the app to order and it said 5 minute wait. 20 minutes later we finally walked to the door where the ice was melted and our carmel coffee had no carmel.

Dont do the online ordering. I ordered two coffees and they charged exactly $25 to my card which I found weird as hell, then the manager was very rude and wanted to argue with me about it. So now I have to dispute the charge. I ended up calling corporate which probably wont solve anything. But anyway, horrible customer service at this place. Ill go to Dunkin donuts next time.