The staff was slow, and they took a long time, Bellon was of great help. Besides that, the car was perfect
Love buying great prices in parts
Great service, expensive
Update from a year ago. Mechanics know what they are doing and are honest. Would definitely come back and recommend to use this shop. Thank you mechanics.
Good & pretty fast oil change service. Also, many deals on high grade oils and filters throughout the year. Usually end up paying under $60 for a synth oil change and always using either Royal Purple or Mobil 1 Extended Performance with the Mobil 1 Extended Performance 20K mile filter. This time it was all under $50 incl. tax. Hard to beat and better than going to a lube place where you dont know exactly what theyre putting into your car from those hoses. This way Im paying less than I did in those places, getting a much higher quality product for my vehicles maintenance, and able to watch at all times exactly what it is theyre putting into my cars engine.
I asked one of the mechanic to check my tires. He was very knowledgeable.
On point service. 🙂🙂
This one was well organized. Good inventory of parts.
Visiting the store was okay. The parts I needed for my car wasnt available not even in others stores. They were going to order it and the wait was going to be around 4 days. Lately the are running out of parts. I have been visiting this store for so many years i feel like family everytime I enter. But lately I havent got the luck.I would love to give them a 5 star but this time sorry.
Good tire prices
Nice place to find d all kind nothings to repair cars and any equipment for tire and others things.
As a store, they are great, but Id be very cautious of their mechanic department! Several of the mechanics mistakes temporarily impacted my cars engine, and their wheel assembly was poor. I also found a loose screw that was meant to go into the engine too that I had to put in myself. They are good for inspections, sales and nothing more.
Fast and Freindly
Good prices but take to long to attend the customers
Good
Bad service... They dont help me. I ask for a screw driver for a light bulb change and nobody can bring one... The mechanic arroyo bring one but he wants my licence and he keeped until back the screw driver.... No good for turist car problems...
Always find what I need and the employees are super nice!
Good
Very professional and carismatic treatment and sevice, thatt why I always have change the oil in Advance Auto
Only 1 custemer and. 3 employee
Great service, excellent customer service!
Ive been here for an hour and still dont know whats going on with my car
They had the parts i needed after going to pep and advance.
All you need for your car care
Found the parts, but slow in service
Great service
Good prices
Great customer assistance
Great customer service
Great prices
Its okay
Good
Good
Old store
Super
Parts
I want to thank and congratulate technician Jorge González from Advance Caguas for his excellent service and commitment to customer service. Mr. González had seen me yesterday for an oxygen sensor change but the part that I brought turned out to be the wrong one and I had to return today. The part that they sold me in another car part was again the wrong one. The store manager got me the part and Mr. González, who had already left his shift but did not want to leave work in the middle, offered to take me to the other car part to return the part and they would refund the money to be able to buy the part for . Advance since the money was not going to reach me if I did not get the money back. I had no one to take me to the other store and there was no car available at the store to take me so he gladly took me. I got the money back, he brought me to the store, assembled the new part, and finished his work an hour and a half after his departure time.That is customer service, commitment and delivery.Thank you, God bless and protect you and your family. Thank you for showing that you are a human being with high values and a lot of respect.Thank you for being an excellent example of customer service.
Excelente servicio, fui por una bateria . Buen trato y Buenos Precios.
Very expensive everything
Very good service
It gets worse and worse, instead of better. Now even the employees are with negative attitudes attending, from the service counter to the mechanic. I dont know if they were still sick, because since I went at 8am or they are just sick from work. I go for the guarantee and it always comes out with something new, they never have the parts they send them to order and they call at 3pm and it is 9pm and if one does not call to know the status they do not call you.
The best place to buy
Good tools with lifetime warranty and do not need a receipt like other places,,, only the Duralast brand and that it is registered under your phone and name
They never have the spare parts by guarantee they take a long time to bring them but they are very kind
Good espesiales
Helpful. Attentive Good job
Attentive staff and clearly understand what you need
No me gustó desolado
I arrived at seven in the morning and stayed until four in the afternoon to avoid receiving the service. With that I say it all.
Excellent service
Excellent service as always ... never fails ... thank you God bless me
It is always full and you have to wait too long for them to attend you🤬😡
They treated me Good Good Good. Thanks for everything
Excellent service
Great service
Excellent service and very good prices I love buying accessories for my 4 x 4
Excellent very, friendly I found everything I was looking for
Great service
They are slow and do not have the parts you often look for
Great service
Advance Auto is the perfect place for my car. All cars in Advance feel good complete 🌷🌷
Excellent service.
Excellent service
Good deal.
Very organized store and employees know where what you are looking for.
Good deal the time it arrives 👍👏👏
Where is everything for my cars
Good prices and plenty of inventory ... and organized.
EXCELLENT pick up service. I made the order online and in 15 minutes they delivered it to me.
Good attention...
Excellent service.
Excellent service
Good attentions
Excellent for buying auto parts.
They always follow the security protocol against Covid.
The best place to buy car parts. Comfortable.Attentive employees. Fast service. Excellent prices.You accumulate credits.Lifetime parts
Improve prices are very careless
Excellent
Advance of Plaza del Carmen, where you get faster and more attention. The other Advance of Caguas are slow and the service is appalling.
Good attention rapides
They treated me very professionally and cordially. Of all the ones I have visited, it has been the best. I recommend them.
WELL
There is control at the entrance with distancing.
A very kind and humane treatment by all the employees who attended me.
Good service and good prices
Excelent service
Quality service. They give the extra mile ... 👌
A mechanic I work my bus in December for the brakes. He installed the pads wrong on the passenger side and in February I had to return. Yesterday, July 8, the same thing happened to the drivers side and they did not want to honor the guarantee because it expired.
They are the best and the service is spectacular.
I was in Advance Auto of Gautier Benitez today at 10 am and there was only one mechanic for four cars.The mechanic had arrived at 6 am and went to lunch at 12, when another 3 or 4 mechanics arrived.I left 2:30 pm for only 4 brake bands and $ 253.00 bill!
Good location and ample space
They always serve me with courtesy and kindness.
Spectacular and discount for Uber drivers.
Very good services
Good service. Very shabby bathrooms. Ugly, ugly. Very primitive.
I recommend it tremendous service
Excelent service
Accessibility
Retail store of auto products and repair services. You can find from lights, fuses, oils and batteries to specific parts for each vehicle model and decorative accessories for the interior and exterior of your car. They have good customer service and a free membership program where discounts can be applied according to seasonal offers.