Lots of productsGood prices

Great place for buying Christmas presents on sale Thats some nice stuff for my wife

Very clean, friendly staff, good prices.

The deals wrre great and the sales people were helpful and friendly.One person even helped me carry my packages out as I had a big and bulky item! Very kind!

Good service. Was asked twice if we needed help. That is rare in todays retail world!

Always a great place to go with good sales great products and wonderful staff.

Worst online pickup I have ever had...ok I might have shown up an hour before close but... I checked in on the app it said it was received then nothing they where just going to close the store. I went in 10 minutes before to ask what was up and try they said they couldnt find it. They werent even going to come out and tell me. Finally after a discussion they seem to have found my order........

Found what we needed and check clerk was very nice.

One of my favorite places to shop as I am a larger guy. Plenty of options. Great prices.

This JCPenney in store shopping experience is just sad. Many products are out of stock or not sold in stores and the few products that are available are messy and difficult to sort through. I went in looking for spend a gift card I had received and struggled to find anything worthwhile. I ended up but a couple kitchen gadgets (and probably paid too much compared to amazon). I just refused to have to come back.

My wife likes to shop here for shoes and clothing !

Wife went into Sephota at JC Pennys to get help with blush. The individual working in the area made her feel like she didnt want to help only pointing at the areas where the items reside. She then asked about a product that should be in the store and the associate didnt know anything about it and didnt really care to help locate it. We ended up leaving with nothing.

Its good to see the public coming back to the store Ive been shopping at since I was in grade school. Never disappointed when Im looking for quality merchandise at bargain prices.

My shopping experience was awesome here.

Great service and all the very nice people i really love to buy my clothes here.

It was horrible, couldnt use my $10 rewards cuz I only spent $8.99. Clothes are ugly

This has to he the largest and best stocked Pennys Ive been to. Staff was friendly and helpful also

Its an ok store, definitely not one of my favorites. This location is in a rundown mall.

No employees anywhere to help. However, the employee I did find was super helpful.

Wonderful to see the summer clothes. The ladies bathroom near the shoe department was awful. So dirty and the paper towel machine was jammed. Dont know the last time that place was cleaned

We stripped the mannequin of his sweater. I went in looking for an outfit for my toddlers 2yr photos and I found the perfect sweater, but the sweater rack had been hit hard and the only 3T in that design was on display. There are not a lot of employees walking around to help out. Most are working registers, which is awesome because the lines are short. I think they have a wonderful selection of boy toddler clothes (even if picked through) and they had other clothing items I was specifically looking for. Cashier was friendly. They have hand sanitizer at the door for everyone.

I all ways shop there good cloths for years I got a new bed in blue very happy

I happen to know the cashier supervisor steals personal items left in the dressing room. Do not leave your items in the dressing room, especially gold or silver items. She brings them to the pawn shop.

We have been coming here to get our family pictures taken for over ten years. They do a great job at a decent price.

Slow checkout process, the store itself is filthy, and trying to get help from somebody out on the floor is impossible.

I will never come back this place one of the cashiers disrespected me. African American women work men cloths. Department so disrespectful.Not recommended to go their

I found a couple sets of soft pjs that are super comfy/ then I went to sephora which is in jcpenney and the girl helped me find the perfect foundation and answered all my questions that I had and was very sweet nice and helpful!

Nice vlean organized store. They help to find what you need.

The store was well-organized and the store associates were all very professional. Agnes in the fine jewelry department was super sweet, friendly, and helpful!

For starters, rude staff. They need to hire more helpful people. 2nd, They sell overpriced clothing you can buy cheaper online at other retailers. Dont waste your time and money at this place.

Lori in jewerly was awesome!

It was nice we took family photos

I initially caught an online sale for two tees great price. I chose to pick up the items. They were ready immediately and all I had to do was go to the 2nd floor at JCP and show my pickup barcode from my email. Fast, staff member was very friendly.

I could not find a simple hoody in the womens section. There was one employee at the checkout. She was very nice but did not know the products in the store and she couldnt leave the checkout area to assist me. This employee called the manager on duty but that person was no help either. This store has gone downhill rapidly!

The store and staff are great. If youre not buying something on clearance, there kinda spendy!!

I used to find good Mens shirts, jackets, and clothing on sale all the time. It has been more sparse lately and I have had to keep shopping. It might be worth taking a look for discount clothing.

Awful staff. Rude lady tried to hit me up for a card and then yelled at my fiancé for trying on a suit. Never coming back. Save your money.

I brought my sassy 2 year old in for pictures last week and Alyssa was amazing! She was so sweet and had great suggestions for backgrounds, poses, etc. She was very patient and did a great job getting my usually grumpy girl to smile! Im in love with the pictures we got and will definitely be returning to Alyssa in the future!

J C was just fine.

One of my best shops.I really like this shop.

Did not stop at JC Pennys but visited Kirklands. Nice store and very nice cashier.

Its a good JC Pennys store, unlike the one at Southdale which is terrible. The store seems well stocked and has enough employees. (Although some of the employees are older and follow you around to make sure you arent stealing).

It seems like since JCPenney ownership became private that the styles are better check it out.

Nice clean store with good buys

The people who work here can barely speak English. Why do some places only hire people who cant answer basic questions in English? It boggles my mind. They transferred me to 3 different employees for a simple question about cologne. Im good. Im going somewhere else next time.

Employees know what theyre doing. Staffing always seems low, so checkout times can be long. Be patient!

Favorite shopping place, great selection and prices

The staffs at the store were friendly but the online order did not send the order notification emails as promised.

Dont like the cheap fabrics being used

I hope this store continues to stay in business!! Love their offerings of clothing and household items!

Its JC PENNEY, anything you want is there. Except food.

Great experience at the optical department.

The last refuges of the endangered in-store shopping dinosaurs are failing fast.

I went in for JCPenneys towel sale and found two navy and white striped towels which appeared to be good quality although the stripes are not straight lines. Maybe after a wash, they will be. I havent used them yet.

Im very sorry to hear that this company is in bankruptcy was the best shopping place all around good quality & good fit,style of you name it all new clothes ruined it 12 14 years ago,

Good selection

I took a pair of pants back to get it adjusted because the other pair that I bought at the same time was on sale and were the same pants so the associate told me these were not on sale when the sign above them said they were $17.99.So will not shop there again !

Over-priced, limited inventory. A disappointing visit to this local Penneys store.

I was only doing so returns. The cashiers were very busy. But were very polite and helpful.

Prices were great social distancing wasnt a problem and the employees were super helpful

Great prices, sales and curbside pickup.

Great clearance sales.

Department store. Mid- value proposition.

I needed an updated wardrobe of casual/dress attire. Asked Bill for some measurements and he ended up helping me pick shirts and ties to match based on trends and experience. Told me about all the sales and promotions to help with any and all savings available. He was very personable and worked with me until ready to check out. Selection was fantastic as well. Thank you JC Penny!

Had some good sales so I bought some Christmas stuff. Honestly, with some stuff the store is organized kind of bad and the staff was, well... Not great.Not one to criticize retail employees because I absolutely get it, having worked retail myself, but the woman I checked out with was just rude enough to make me leave annoyed.

The prices are to high

Great prices on jewelry!!

Love the salon! Courtney has been doing my hair for 20 years and always does an amazing job! 🤩🤩

I called to ask if they help with bra fitting and after repeating myself the associate giggled then transfered me to someone else. I finally got my answer but honestly I didnt feel comfortable going in to even try finding a bra. Last time I checked laughing about bras isnt professional. Hope they treat others better than what I experienced

They also have curb side pick up!

Its still nice/fun to shop at.

Returning items to Aeropostle.Cutting thru from upper parking lot to get to clothing destination.Prepared, practice & encourage Corona ppds

Janelle in Jewlery was amazing she went above and beyond to make things right after a 17 day miscommunication with website my ring was due in 12 days and 17 days later still no ring but she found it in the showcase and made things right so that my wife would have her ring for Christmas!! Janelle you were amazing and thank you for all you hard effort greatly appreciated, happy holidays and will definitely be back!!

I went in for a sale that came through an email. After being rung out found out the sale prices on there website only exists on website. The store told me the website is ran from a different company and they cant price match their own site. Be mindful and watch for the bait and switch. Check your receipt before you leave. I will not do anymore business with them.

Still one of my favorites! Great selection and rhe store is neat, well organized. Good sales too 👍

Asked for credit and they put it back on my girlfriends Account so Im out a Christmas present

Very clean and nice

Selection was fine.

Excellent customer service, but there are not fitting tooms

Was every happy with the lady that did myhair....

Nice place to shop.

Not a big selection in plus size. Very disappointed!!!

Purchasd drapes and rods They had an excellent selection. They were on sale and I was able to use an additional coupon. BJ assisted me and was extremely helpful. I would definitely return. The quality and price I paid was amazing!

JC PENNEY was great! The staff was more then helpful, friendly, smiled. It was wonderful for a change to have staff ask you if your finding everything alright. Refreshing..Ill for certain go again.

I found the items that I was looking for. I was able to get a discount. The associate was very helpful and courteous

This JC Penney is in a terrific location and throughout my visits the employees have been wonderful during each transaction. I happened upon a great clearance section where I found exceptional fancy clothes. Thank you!

Love my job

Friendly, helpful service. Good products at good prices. They are my go to for good quality clothing.

Very little customersBig selection

Very clean, organized, great sales, but jeez the associates must be pressured into opening credit cards. We were approached by an aggressive saleswoman wanting to upsell us an item by opening a card, another cashier trying to get us to as well aggressively. Asking once is fine, but pressuring hard is not a good feeling.

I love shopping at JCPenny. I lost a bag today and the cashier Janna was so kind and helped me locate it, and another person brought it to me from downstairs. I didnt have to do anything but wait and be thankful. Thank you Janna for making my shopping even better.

Went for their sweet savings sale. They didnt have anyone handing out the discount coupons as years past. When paying for my purchase the customer next to me was offered one by her cashier. When I asked the guy who rang me up he said, Well you didnt ask for one. We only give them if people ask. What a line of.....as the woman next to me Did NOT ASK for it. Zero customer service. If your company is advertising a sale I suggest you honor it!

Love it need it what it

Picture taking in this new way of life, handled well

Beautiful store, and fantastic sales, and wonderfully festive atmosphere! One of my favorites of all time!

Biggest JCP I have been in. The store was beautiful and the selection was awesome. The staff was rude and complaining about breaks. The people shopping were the rudest people I have had the unfortunate opportunity of sharing Earth with thus far. Hopefully everyone shopping and working were just having an off day because the store was beautiful and I would like to go again. I am non confrontational and had to tell a lady to stop being rude to my husband. It was ridiculous. Sale prices on racks and signs didnt match up the price when we got to the register.

I absolutely love JCPenney they always have whatever I need. And I love the Sephora store too.

Fantastic store, great sale and we got everything we needed.

I happen to know that the cashier supervisor steals personal items left in the dressing room. Dont trust this place and definitely make sure you leave NOTHING in the changing rooms

Shopped for curtains but wasnt asked if I needed help by staff. The worker just stood there looking bored. I had to ask her for help. Penneys needs to train their workers to be friendly and helpful to all regardless of age or race.