Great small business to support! Specialist arrived on time and showed various carpet samples plus gave valuable advice so I could make an informed decision. Great communication and handled everything for me giving peace of mind. Got my carpet quickly within a month which is very fast for COVID era (2020), and pricing was competitive and only slightly higher than box store. Installers were also very professional, speedy, and personable. Highly recommend, worth every penny for a job well done.
Joe was amazing! I was in the process of remodeling my house when I realized that I should put in the new carpet before the contractors replaced all my inside doors after having those painted . I was able to get a next day appointment with Joe and his crew arrived a week later to install the carpet. Joe also took the time to to go over all my choices and explained why spending a bit more money on a higher quality carpet was worth ever penny. I love my new Carpet. Thanks Joe and Crew
My dealings with Josh were good. He had great advice, listened to what my needs were and offered quality materials. The installers were efficient and clean throughout the process of laying the carpet. The timeline promised was met and all our interactions were friendly and positive. I would highly recommend this company for your flooring needs.
Excellent. The best service ever. The reason I chose Floor Coverings International is Josh. I really wanted someone to act as a project manager and take the decisions off my hands. Choosing a vendor to provide flooring is a real chore. It took hours of visiting stores, taking pictures, deciding on flooring, and them the prospect of choosing a contractor was way too daunting. Josh made the whole process easy and effortless. He managed the installer, was there when the project began, and when the project was completed. Communcation is key. Josh kept me informed every step of the way and I knew exactly what to expect. I am absolutely thrilled with the flooring. I chose a LVP by Shaw and love it. It is very rich looking and really transformed my space. I highly recommend.
My wife and I had an outstanding experience with Floor Coverings International Dakota County. Each step in the process of consulting, selecting, purchasing and installing carpeting and Engineered Hardware Flooring in our newly purchased condo was seamless. Joe, Josh and their staff were extremely professional. Throughout the process, Floor Coverings International was unwavering in their commitment to their mission statement to provide an exceptional service experience. We especially appreciated their visit to our condo when the project was completed to ensure our complete satisfaction. We highly recommend Floor Coverings International Dakota County.
Working with Floor Coverings International Dakota County from the quote to the final inspection was an outstanding experience. We have a galley kitchen that needed some love. Josh offered an option for us that complimented our existing flooring. Arlen our installer did an amazing job, so professional listened to our needs and delivered. There was a personal touch in the communications throughout the project, this left an impression that will be remembers. We could not be happier with the service we received the added bonus, the floor is amazing. Thank you Josh, Joe and Arlen!!!
I absolutely love working with Floor Coverings International. I purchased an older house in 2018 that had lots of needs including most of the flooring needing too be redone. I stumbled across Floor Coverings International and I am so glad I did. Great customer service, wonderful product selection, great value, with fantastic all around service include installation. Cant go wrong with these guys!
We had two full floors of carpeting removed and replaced with premium vinyl plank flooring. Joe Pederson was our contact throughout the process, from initial call to post-installation. He provided us with multiple samples - and special-ordered samples we seemed to only find on-line, until we finally decided on what would work best in our home. The installation process was flawless, and the installers were quick, polite, and very accommodating to our scheduling needs. They moved furniture and returned it to its original location throughout the process. We are very happy with our floors and the time and effort Joe and the crew provided to get the job done!
We’ve had them help with 3 different house projects and had a great experience every time. Great business, great products, and great people. Highly recommend!!
We had a wonderful experience. Our new carpet is beautiful and everything went smoothly! Will use this company again in the future!
Wow! The most customer centric company Ive ever worked with! The installers worked a 12 hour day to complete my job - never complaining and always professional. Josh and his team did an excellent job from start to finish. I will definitely be using this company again for my upcoming carpeting project.
Great company! Quality work, took very little time. My little kids keep laying on the floor to feel the softness lol. They could have done a bit better with pounding in staples/nails at the transition from carpet to hardwood floor (I’ve taken a hammer to them myself but keep finding them) but overall very pleased.
Great communication, professional sales and installation staff, and solid price. Willing to chase down samples and order carpet that was not in stock or standard in the mobile showroom. All around great experience.
We had a wonderful experience with Floor Coverings International Dakota County! Joe was great with helping with the selections that fit within our budget. He was also wonderful at communicating when the product arrived and very accommodating when we had to adjust the schedule a little. Arian did an AMAZING job with the installation; the attention to detail was outstanding. We have been so happy with our new floor! Im already planning our next project! I would highly recommend Floor Coverings International!
Super happy with our luxury vinyl installed by FCI! Joe was great at the start, selecting and bringing in samples that were extremely good matches to what we said we were looking for, where we replaced existing flooring in 3 rooms Everything went as scheduled for the ordering and installation. They were very accommodating when we changed our mind and decided to go with a grout install (vs non-grout). Arlin did a terrific job on the installation itself. We will definitely be contacting FCI again when we are ready to replace old flooring in other rooms of our home!
I highly recommend Joe Pederson when wanting to update your flooring in your home! I’m so happy with the Shaw carpet and wood flooring! He is dependable and willing to work with you to get exactly what you want!Katy McClure
Floor Coverings International came to our home with a mobile showroom and coached us to understand our needs, showed us the perfect fit which we chose for 4 rooms. The installation crew impressed us from the start and delivered our dream. This company is the best Ive found and our Luxury Vinyl Plank flooring is brightening our quality of life everyday.
Quick turnaround time and a reasonable price for a great final product that helped sell my house quickly and at above asking price. It was very easy to work with them and I was completely satisfied with the experience.
Josh and Joe were a joy to work with. Very professional and transparent. You may pay a tiny little bit more but it’s worth it for the customer service!
Nicest, responsive, professional staff and service. Could not have asked for more.
We had a stair runner installed. Great service and we are very happy with the end result.
I was very pleased with the work done by Floor Coverings International. It was a pleasure to work with Josh, Joe and the installation crews. The work was done as scheduled and the men were very professional, not only in their work but there demeanor. I would recommend them to anyone.
We’veworked with Joe on two different projects and both times have been super impressed. The latest project was carpeting our basement and the team worked quickly and efficiently and the carpet looks and feels amazing!
Josh at Floor Coverings International made the whole process easy. He was great with helping me decide on which carpet/LVP to get throughout my town home. I am so happy with the finished products. The carpet is so soft and nice upstairs and the LVP looks so nice and is so easy to clean. The installers were great, and very quick- both the carpet & LVP were installed in less than a day. They left my house cleaner than it was when they came. Highly recommend!
We were very pleased with the work done by Floor Coverings International. The work was done as scheduled and the men were very professional, not only in their work but there demeanor. I would heartily recommend them to anyone.
We had them come out and do two rooms for us. We love the carpet and they were great. Thanks again.
Professional, can do team. Very pleased with all the advice and service delivered. Vicki C.
We have worked with Floor Coverings International on several projects over the years. We appreciate the convenience of the in-home consultations and the fact they bring the mobile showroom to us! For our most recent projects weve worked with Josh and have received excellent customer service. We appreciate his professionalism and expert advice. Josh is friendly, responsive, and reliable. Weve had both carpet and luxury vinyl installed and the team of installers does a great job as well. We are very happy with the results and will remain loyal customers for our future projects! We definitely would recommend the Floor Coverings International team!„
Josh was super awesome ! From start to finish was flexible in allowing me the time needed to finish up paying my balance. The work was completed in two hours my kitchen entryway and closet done to perfection I wish I could mention the gentleman that did the work beyond awesome ! My floors look Amazing! Thanks JoshMs Kitty is happy🙂
I could not have had a better experience working with Joe, Josh and the installation team. I selected a patterned carpet for my stairwell and entire upstairs. I was nervous about it lining up straight. The rooms were great but the stairs looked a little off. Joe, Josh and one of the installers came out on a Saturday to look at it . The installer knew exactly what the issue was. He came back with more carpet and replaced the ones that needed it. Everyone was so nice about it! I also had LVT put in the bathrooms. Beautiful! I couldnt be happier!!
Josh and his team were highly professional and did an excellent job. Their method took a lot of stress out of the buying process (we were able to go through the sales process at home with the mobile show room while our young children were napping), and we will definitely use them again. I asked the installers when they were here about what their opinion was of the carpet - I thought it was telling when they told me that Josh and Joe dont mess around with cheap carpet. The end-to-end service went above and beyond anything I have experienced in home improvement stores. Buy local, get better service, and take the stress out of the process.
The entire process was very smooth and professional from start to finish. The process started with a consultation and a company background presentation. The flexibility with the project manager was smooth and was always in touch if we needed him. We had our hearts set on a product but after finding out that it was not only on back order, but it was much more expensive, we were able to find a equal beautiful product.Unfortunately, the product that we chose was on back order for over a couple of months. We were able to finally get the product mid May. The day before the installation, the product as well as the dumpster was delivered. The product manager coordinated all of this and gave us time frames on everything so we were able to plan accordingly.On the day of install, the project manager introduced me to the install team. Everything went smooth. The job was mostly completed on day one without hiccups. The had to put some trim on “shoe” on day two and everything looked great!A few days later, we had the final walkthrough with the project manager and pointed out a few minor defects. There was quick turn around on this and now everything looks great!The overall experience I would give a 3.8 out of 5. Since I can’t do that on Google, I gave it a 4. Now, the reason they didn’t get a 5 out of 5. During the install, I periodically went down to see the progress. Towards late afternoon on day 2, I noticed the dumpster being taken away. So I walked downstairs and saw all the furniture was still sitting in the staging spots and our huge white cabinet still in the utility room where the workers moved it. I had no idea if they were done or not as nothing was put back when they moved it. Also, they did a number 1 in our toilet and never flushed!!!In Conclusion, overall experience was a 3.8 out of 5 and I would recommend this company to others.
This flooring company was super great to work with. We had carpet and vinyl put in our home and from the beginning to the end it was a great experience. Joe and his crew did an excellent job, very professional. Highly recommended!
Joe and his Team were extremely wonderful to work with. I appreciated the level of responsiveness, clear communication, and ability to get the work done in a timely manner. I would highly recommend working with Floor Coverings International Dakota County!
I recently hired Josh and his crew to install my new flooring. Wow, this is one great company! Their commitment to customer service was apparent during each step of the project, and the ultimate cost was very competitive. Josh responded promptly to all of my questions, and the installers were prompt and efficient. I recommend this company to anyone who is interested in hiring a flooring contractor. Thanks, Josh, for making this project so easy for me.
Joe was a wonderful person to work with. He had prompt, timely communication. He followed up with us on a regular basis. And the materials were excellent - we are very happy with how our LVP and carpet looks in our house. Joe even went above and beyond to do some extra work for us on a Saturday morning. 100% would recommend!!
Josh and Joe know what they’re doing. They quickly turned around a high quality carpet job on our staircase. Customer service is at the forefront of this family run business. Josh is very detailed and will not overlook any aspect of your installation. They stand behind the floors they sell and are hands-on operators. Very refreshing to see in today’s market. If you’re looking for a new floor covering go with FCI they won’t disappoint. We have Josh back working on a bid for our living room carpet right now!!
We got our main floor changed in two days. Josh and team were professional, friendly and punctual. We are happy with our decision to go with them. Best product, professional service and excellent craftsmanship.
Though the whole process you guys were great to work with. For starters you Listened to my wants and needs. Your installers worked with me at all times asking questions and my input which was much appreciated. The installers did a fabulous job.(Score 10 out of 10)
Josh and his team finished our staircase and entryway last week and the whole thing looks great. The workmanship is spot on-everything fits tightly, the flooring has just enough surface detail to make it less slippery than the old carpet that we originally had on it. The guys that installed it did a great job, were very polite, and kept us informed hourly about how the project was coming together. And they completely cleaned up afterwards.My husband and I are very pleased and will be having Josh, Joe, and their crew back next year to install the same flooring upstairs in our home. Many thanks to all!
I highly recommend the team at Floor Coverings International. I work with them on a professional basis, and just had them carpet the lower level of my own home. Joe is great to work with on the front end, and their installation teams are top-notch. The selection of products available is phenomenal, and can meet any budget.
The Installation Service and the Quality of the Carpets were both disappointing and below our expectations.
I highly recommend the team at Floor Coverings International! They made for a seamless process in our flooring replacement at an affordable rate. Josh is quick to respond with any questions you might have, and his team of installers did a phenomenal job in less time than expected.
Great experience working with this team
I was very impressed with all aspects of my interactions with Floor Coverings International. On our initial visit with Josh, he provided us with referrals and a detailed presentation on the company, the process and what services we would receive. He provided us several samples in various price ranges of carpet and carpet pads to choose from. Following his visit we received a survey requesting feedback on the initial visit. We then received an email detailing the entire process of our installation. Josh was amazing! He is extremely professional and knowledgeable. The installation went as promised. The installers were very experienced and hard working. As promised in the installation agreement, Josh did a walk through to review the installation within 72 hours. We love our new carpet and will definitely engage Floor Coverings International for future carpet needs.
I was very happy with my experience in working with Joe Pederson at Floor Covering International. He found kind of an unusual color of carpet that I wanted for a sun porch. He was very professional, and the work was done in a timely manner. I would recommend Joe and this company.
Joe and his company did a wonderful job of installing quality carpet in a warm, professional manner. In addition to being experts in the job for which they were hired, they corrected mistakes made by a previous handyman. They did so in a helpful, friendly, and good natured way. I highly recommend Floor Coverings International Dakota County and will hire them again without reservation. Houston was considerate and thoughtful in addition to being a skilled professional. Thank you, Joe and company for a job well done.
Super easy and convenient process. Joe brought tons of options for us and explained everything thoroughly. We gave him our choice, and in less than two weeks someone came out and installed in a day. Super professional and we are happy with our purchase.
Good product and service
Very pleasant experience. Josh brought samples to my house so I didnt have to go shopping. The installation couldnt have been better. Very meticulously done and he paid attention to detail. Looks beautiful and Im getting many compliments on how it looks. Highly recommend this company.
It was so easy working with Floor Coverings International. From start to finish, they made our flooring project an amazing experience!
We worked with Joe and his team to pick the carpeting that is just right for our home. Their advice on color, style and performance we need was spot on. Joes communication about our order was consistent as well. Joe stopped by our house after the installment to double check the work. I would highly recommend Joe and his team.
Unbelievable service to have our Hickory floors installed along with some luxury vinyl in our powder room. From our first meeting with Josh, to our final walk through with Joe and Josh this has been an amazing experience. The floors look amazing and we will clearly used FCI- Dakota County again and again!
Josh and his team did an awesome job on our new kitchen floors. His guidance and professionalism made the experience very painless and enjoyable. We love the final product!
Josh came out and did a great job on our estimate. He gave us several options for our basement, each broken out and easy to understand. Very professional. We ended up going with a nylon loop and couldn’t be happier. It got installed almost right away and we love it. Highly recommend.
I was amazed at how efficient the crew was at moving our furniture & installing our carpeting & then putting the furniture back. Perfect!
After deciding to go with Floor Coverings International, I asked Joe to make certain changes based upon options suggested by other vendors while getting estimates. He was extremely accommodating, incorporating all the changes without altering his estimate. When he assured me that customer satisfaction was a primary objective my thought was “we’ll see”. The installers he sent could not have been more personable or professional. Joe stopped by twice to make sure everything was proceeding as planned. I could not be more pleased with the entire process and the end result, and highly recommend this company with no reservations!
They provided us with information on different wood flooring. This helped us to decide on the the wood flooring we wanted. They returned telephone calls same day, worked with us in scheduling our install date that worked for us. They were great to work with and the floor is beautiful. We could not be more pleased. Great customer service.
Joe was very polite, and knowledgeable. He kept the meeting friendly, and was very respectful by not wasting anytime while completing a thorough assessment of our project and getting to know our needs.
You absolutely get what you pay for with these guys - Joes business is worth every penny! Were selling our house, and I had received quotes with prices all across the board. FCI was the first that wanted to actually see my floors before they gave me a quote. There were a couple small problems after the project was completed, and the owner ensured they were taken care of right away!My floors are gorgeous, and ready to be photographed for the listing. I could not be happier with the quality and customer service provided.
Joe and his staff did the job quickly and professionally, with beautiful results!
Floor Coverings International Dakota County has a very genuine and hard working team. Communication was excellent, and I didn’t feel like I was pressured to make decisions and weren’t limiting. Erik, Brian, and Joe were all involved in the process and all were superb. The installers meet every concern and wish throughout the process. The final project was over and beyond what I invisioned in my new home.
I needed some flooring work done at my home, so I called Erik. He was quick to get my answers to me and had great advice. He also has a mobile show room, so he can help get the right colors picked out for your home decor.
Joe and his team did a great job from start to finish. Very professional. I will be using them again for future floor projects.
They did a great job finishing our wood floor. We recommend them highly.
We had Erik to our house for an estimate and he was great! With the mobile showroom, he brought samples to us so we could see the carpet in our home with our lighting and furniture...and no drudging to and from a big box store!