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AutoZone Auto Parts
1910 Hwy 13 E, Burnsville, MN 55337, United States
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AutoZone Auto Parts
Comments
Le
Review №1

So today I went to auto zone to buy a new battery for my car. When I got there a man called Craig W. helped me out explaining the differences of the brands and guided me to get the best option for my car. He also helped me by pointing it out that I was able to get some discount thru my previous battery warranty on top of that he was very helpful and changed it for me! Saved me time and the hassle to do it by myself. Very nice service and I am definitely coming back! Thanks, Craig! You are awesome!

Li
Review №2

My car battery died, the timing couldn’t have been worse with the week I have coming up. Probably a blessing it died now rather then next week. I honestly did not know that AutoZone will install a car battery that you purchase there for FREE!Your employee Anthony was the BEST! He sold and installed my new car battery literally in a matter of minutes. So friendly and professional. Thank you Anthony, like I said, you’re my hero for today!

Ma
Review №3

Had exactly what I needed and the service was amazing. They even lent me a tool so I could quickly install the part I purchased before I was on my way. Absolutely 5 stars!

Ju
Review №4

They give a good service and help you if you don found something

Ka
Review №5

- my Car Remote Started Battery 🔋- Tom there changed it for me fast .- cost only $6 .- very Friendly & helpful Guys .

Ju
Review №6

This was a good place a few months ago. I didnt see the lady mechanic there today. Just 3 guys. One helping a customer. 2 that were on the computer or looking for stuff in back and ignoring me. So after 5 minutes I left. Would it hurt to at least say Ill be right with you?

Ad
Review №7

Wrongly assessed the condition of my battery. Also, they have display boxes to trick customers that they have items in stock (the Noco Jump Starter). If you have battery issues or car start problems I HIGHLY recommend Batteries Plus. They will get the job done.

St
Review №8

Good service, and nice employees. Nice young man carried two front brake rotors that I bought to my car being a disabled veteran with a bad back was a blessing. Thank you.

Me
Review №9

I am new to the area and was in a jam with a dead battery. I went in this location and was greeted immediately by the smiling face of Holly. Holly helped me not only find the right battery, but even helped me find some windshield wipers. This location is top notch. Thank you Holly for your wonderful customer service.

Ba
Review №10

The employees are always friendly and they always make sure I have exactly what I need. Noah helped me tonight and he was amazing, he explained everything, he was super friendly he carried all of my heavy items outside to my truck. I hate spending money fixing my vehicles but I love this AutoZone.

El
Review №11

I wish I would have asked for the employees name who helped me, but she was so great! Walked me straight to the part and was extremely friendly. Her and another employee even help open the door for me when I arrived. I am so happy to see nice, friendly individuals who make an experience enjoyable for all.

Ri
Review №12

Most of the time they have the part I need. But today had to get it from another one of there stores. Said could have the part needed within hour or two. Sales consultants were great.

Ne
Review №13

Had the parts I needed,. Thanks guys

Mi
Review №14

Been a customer for 18 months. Up to expectations!

Br
Review №15

Super friendly and helpful staff work here they helped me get parts for my car that they didnt have at a different store and the staff also told me what else i should replace with the parts i replaced already for preventive maintenance for my car

Ah
Review №16

They will help you with everything

mi
Review №17

They are my goto for replacement parts. My truck runs great thanks to them.

Ma
Review №18

Theres plenty of good signs to find what youre looking for and great help from the employees!

Ni
Review №19

EVERY. Single. Time. I have been here they have been so incredibly helpful and kind. I live right down the street so it’s the easiest stop and I’m always quick in and out! Today, the lovely worker even helped me get wipers and put them on for me! They always answer my questions and are repetible quick to check out (: Thanks Auto Zone keep it up!

Br
Review №20

They was great!! The lady very helpful

br
Review №21

Nice friendly service

mi
Review №22

Fast and helpful staff. Great value

Ky
Review №23

Nice big selection. Helpful staff!

Jo
Review №24

I went in here looking for battery jump starter kit, my cars battery keeps dying from the cold weather, but it is not quite up yet for replacement. The clerk guy was really helpful and recommend the correct item that I needed. However, the packaging was already opened, it was missing the manual, the charger cable, and the drawstring pouch. I had to go in twice until I was given a box not missing any components. So just be careful and check the packaging of the unit youre purchasing.

li
Review №25

The people that works here is really nice and helpful. They take the time to explain you whatever you want to know, which is always appreciated. Not busy usually

Ja
Review №26

I went to finc cost of part,always shop Autozone

Af
Review №27

I LOVE THIS PLACE BECAUSE OF THEIR FRIENDLY CUSTOMER SERVICE

Ka
Review №28

Very kind and helpful staff. They didnt try to upsell me or take advantage even though Im a stereotypical woman with no car knowledge. Even have me a couple dollars off for a very minor wait. Will be back again!

Ju
Review №29

Under New Management. Two and a half years ago I bought, what I thought was a new battery, for my car. Turns out it was already a year old when I bought it. As of this date November 1st 2018 I brought my car in and they gave me a brand new battery because it didnt work anymore and should still have been under warranty. New manager is very honest. I wont be afraid of being taken advantage of anymore because I am a female and I dont have a male to bring to that store with me.

Am
Review №30

Good service

So
Review №31

Theres a really rude and inexperienced guy who works here. I came to see if this place can install a new battery to my car. He came out the place to come out to see my car, and plan to take out my old battery. His hands was touching the battery, and a few minutes he stopped and told me, I never seen this before, and I dont know how to take your battery out. I cant do this for you. You can either go to the BP gas station, and have them fix it for you. Like, smh. Seriously?

Ja
Review №32

Very friendly service and knowledgeable staff.

No
Review №33

Ben H. was helpfull, knowledgeable, and friendly.He is an asset to your Company.Excellent Customer Service !Thank you very much.

Mi
Review №34

After I retired, worked part-time here. Great people, very knowledgeable and amazed at number of parts on hand...great supply chain Loved the coworkers and customers. Hint:. Some customers wanted to only talk to a guy, what they didnt know is the most knowledgeable person Stacy was a female mechanic also the females could find things on computer faster.

Mi
Review №35

Nice folks always helpful and have what I need.

GO
Review №36

ONE OF THE BEST STORES TO GET YOUR AUTO PARTS...THE STAFF IS KNOWLEDGEABLE ON THE PRODUCTS AND VERY COURTEOUS...THEY WILL HELP YOU IN EVERY WAY POSSIBLE..I HAVE SHOPPED HERE FOR YEARS AND NEVER WAS DISAPPOINTED .....I APPRECIATE THE EMPLOYEES WORK ETHICS AND I HOPE THE CORPORATE OFFICE DOES TOO...YOUR CUSTOMER BASE IS VALUABLE...SO KEEP SMILES ON OUR FACES BY REWARDING YOUR EMPLOYEES FOR THEIR WORK....😊

Ro
Review №37

ALWAYS professional and kind. Very nice

Be
Review №38

Friendly knowledgeable staff. I had a unique project and they knew where I should start looking. Found what I needed and was gone in 20 minutes.

Cu
Review №39

I stopped in today and had an excellent experience. Mr Payne helped install my new windshield wipers and showed me how to do it for next time. Great work Burnsville autozone!!!

Ma
Review №40

Way back went here for a quick OBD2 scan to read the codes for my CEL in my M3. The woman that came out with the obd reader insisted she needed to use it and would get the codes for me. She broke the OBD connector under my dash. Never apologized, got her store manager who didnt bother to do anything about the damage to my car either. Emailed corporate and got nothing from them either. I havent been back since. Ill never set foot in here again.

hi
Review №41

Great place to get parts for your car .

Ry
Review №42

Dumber than a bag of dirt.I had searched on the website for a break and rotor kit, found one, but instead of directly ordering I decide to go in to the local AutoZone to check their supply. Seems like that should be a simply enough task. Wrong!First employee I asked had never heard of a break and rotor kit. And he is an employee of AutoZone? Strange.Second employee had at least heard of them, but didnt know how to search for them via the computer. Said, Sorry and to have a good weekend.Morons. Absolute zero customer service.

Re
Review №43

Great service as always

Mi
Review №44

Typical Autozone. Clean and well organized. Staff is friendly and helpful.

D
Review №45

Always helpful staff!

ha
Review №46

All things auto, of course, but dont neglect to get the pepper spray!

Ma
Review №47

I purchased brake pads for two vehicles here several months ago. I bought the Duralast cheapest pads available, because I was told that they have a lifetime warranty. Im not hard on my cars, but both have pretty high miles right now. Duane was more than helpful when I brought back the pads for one of my vehicles due to an issue with the heat plate.Not only did he help me swap it out, but I decided to take care of a few other maintenance needs on the same trip (including scanning why my check engine light had recently come on too!) He spent the time to make sure I was taken care of, and gave me some great tips for future jobs as well!Theyve got my business for a long time!

Ke
Review №48

Super fast and helpful service my go store for all my auto parts great and excellent customer service!!!!

Wi
Review №49

Helpful staff. Quickly checked and reset my check engine light for free.

Iv
Review №50

Usually have what I need in stock and if they dont have it they can get it in pretty quick. Most of the staff is very friendly.

an
Review №51

Friendly staff, helpful and even installed my new battery for me at no cost.

Co
Review №52

Ive come in half a dozen times in the last two weeks.One employee tried telling me they dont sell brake pads. Another tried selling me RTV when I asked for a silicone lubricant. An employee here even told to me to go to NAPA instead because It was less expensive and probably in stock there. before even looking up the part number. Another did an OBD scan on my car and claimed no codes came up. Drove to NAPA, they showed four codes. NAPA also didnt complain about having to go outside and scan a vehicle like the employee at AutoZone.This location has made me a NAPA customer.

Al
Review №53

My autozone Illinois came to jump my car. This Autozone location, when I advised stranded with dead car at hotel, advised me to bring battery in. Seriously not helpful.

So
Review №54

Friendly and knowledgable staff. Awesome warranties also.

Ro
Review №55

Great place for auto parts

La
Review №56

Very knowledgeable and friendly staff! Thank you!

ma
Review №57

Needed a battery they had it in stock and let me use the their tools to install

He
Review №58

I like it there, because if you dont have the tool. They will lend it to you. And most of the employees have no/how!

Bi
Review №59

Good service

Br
Review №60

Go grab the part you need, pay for it and install yourself and your done.

Je
Review №61

Helpful and had what I needed.

Ta
Review №62

Went to go dump old oil. Never have I had been told at any other location to take my bottles back with me after the fact.

Ro
Review №63

The staff will answer your questions if they don’t know the answer the will put there minds together to figure it out

De
Review №64

Only place to get my parts

We
Review №65

Helpful people, great selection

Ma
Review №66

Bad service not helpful at all wont be back here.

Sh
Review №67

Very helpful

Mi
Review №68

My go to for help and parts.

Ga
Review №69

You find what you need

D
Review №70

Aztec approved.

Mo
Review №71

Excellent service

lu
Review №72

Very good automotive site

Jo
Review №73

VERY FRIENDLY

Lo
Review №74

Very friendly and they speak to you in Spanish

Ol
Review №75

Excellent attention

Ig
Review №76

Very good service

Information
44 Photos
76 Comments
4.3 Rating
  • Address:1910 Hwy 13 E, Burnsville, MN 55337, United States
  • Site:https://autozone.com/locations/mn/burnsville/1910-hwy-13-e.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3083&y_source=1_MjQ3MDEyMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 952-707-0068
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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