Kerry was great answering all our questions. I’m a big fan of relaxed, knowledgeable salespeople, they are like diamonds in the rough! Their computer system was misbehaving when we were in, so they let us take the car with just a placeholder check and come back a couple days later to finish up the paperwork and actually pay. I like that they did a free oil change and scheduled the next one for three months out, several days before the 3-month warranty would be ending so they can do a once-over on the car. Excellent service, love the car, got it for a fair price and would highly recommend them to anyone looking for a good used car!

SJ was very helpful in providing us with all the information we needed and very patient with us even though what we were looking for was very tough to get. He and Tory spent a lot of time with us, even getting vehicles from other locations for us to look at. If you need good customer care when buying a car, I will recommend this dealership.

Thank you so much SJ for your time, patients, and expertise while I looked for my car. You made the entire process easy and I felt that I was informed and in good hands. If you are looking for a car - ask for SJ! :)

Daniel Ogdahl from Walser Experienced Autos of Burnsville was awesome to work with. He set me up with a 2019 Highlander and made the experience of buying more like a quick lunch break out with friends. I was in and out of there, all paperwork signed, old car traded in, under 3 hours. Not one ounce of pressure to buy anything. Thanks Dan. Hope I wont have to be back anytime soon, but if I do I will definitely be working with you.

My son was looking to buy his first car. SJ was very helpful, kind, professional and friendly. I would definitely recommend going to see him. He will find you a vehicle that fits your needs. Thank you SJ for all your help. We will come back and see you next time we need another vehicle.

I bought a 2010 Corolla. They were very accommodating of my many questions and sold me a safe and quality used car. I especially appreciated being able to work with one person through the whole process. Arturo was excellent and I felt very comfortable the whole time.

SJ was fantastic! No pressure, very knowledgeable. He was able to answer all my questions. Very kind and I wasnt bored throughout the process.

Purchased a car from Sj! I highly recommend him. Super courteous, very knowledgeable and found the perfect car to fit our needs! 10/10 would recommend.

Sj was super helpful. I would recommend him to any one looking to buy a car. He made sure that I was happy when I left with the car he help me find..

Walser is exceptional! The entire process was super easy, from the online credit application to coming in and signing the papers. Mark was very kind, communicated very well and took his time explaining everything to us - making sure to go through all documents thoroughly. The car is in amazing condition and the location was calm and clean. Great car buying experience!

My husband and I recently bought a 2018 Suburban. Our salesman, Carlos, was wonderful to work with. Some work was needed on the vehicle before we could complete our purchase and Carlos kept us updated. He even sent us a video of some exterior work so we didnt need to make extra trips to see if we were satisfied. Id definitely work with Carlos and manager Deven again.

Mark Albers was great! We were at a few dealerships that day but felt most comfortable when Mark was helping us out. We left feeling really comfortable with our new vehicle. Thanks Walser and Mark.

Kerry did a great job providing us a range of vehicles to test drive. I really appreciated working with just one person, and not being passed around from test drive, finance, let me talk to my Manager etc. that other dealerships do. They honor their word and prices. Couldnt be happier with the experience. They valued our time, it didnt take 6 hours, it took a half hour to complete the paperwork. Excellent!

Mark Albers was very helpful with purchasing my new car! Made the process very simple and was very responsive to all of my questions. Thank you!

We came in to purchase our “new to us” used vehicle and was treated the best! Swallow Jomandy (S J) helped us and made everything smoothly and he was so friendly. He explained everything we needed to know and made us comfortable. I would recommend this place to anyone who wants to buy a car.

I had a great experience at this location! Walser has a relaxing atmosphere and kind staff members. Arturo was a wonderful person to talk to. He was very down-to-earth, relatable, and transparent throughout the process. They even went so far as to drop off my car for me the next day, which was quite the drive!

I am very satisfied with the service I experienced at Walser. There was no pressure to make a decision. They provided a realistic offer on my trade in. Carlos answered all my questions promptly. The managers were prompt and walked me through any questions or concerns. I love my new pre-owned vehicle. Thanks again Walser team :)Happy, Satisfied, Customer

I had a really great experience with SJ Jamandly, he helped show me few options of the cars I had been communicating with them about. He got my loan approved and my service work scheduled same day. Super polite and knowledgeable. All my question were answered clearly even ones I didnt think to ask I left satisfied with my new car! Super Great guy!

SJ was very helpful in our search for a vehicle. He was also patient and didn’t make us feel pressured to make a quick decision. We appreciate all the help!

Not a great experience here.Had a friend drive me down from Duluth for a vehicle that I had agreed to buy, with promises that everything was done. Was supposed to walk in, sign the paperwork and leave. Got there and paperwork was not ready, the bank I was told was financing had changed, my sales person was busy event thought I let them know when I would be there. Spent a couple hours there and while some did try to help it was not a smooth process, especially for all the prework and assurances that went in to it. Everyone was friendly enough but I wound up back in Duluth without the vehicle (at my expense) I had planned on, out time and money. On my way back I found another vehicle in STC, made one call. Had it financed, delivered to Duluth (for free) within two days.

SJ, Kerry and the whole team went above and beyond to accommodate my unique situation. I couldnt have asked for a more professional group of people. Next time I need another car, theyll be the first ones I reach out to.

I purchased my first vehicle in over six years with Walser, and Im very pleased with my purchase. My Matrix XR runs wonderfully, and only required minimal maintenance upon taking the car home. All the staff members were attentive and great at their work; the gentleman who helped me, (SJ specifically) walked me through the paperwork, and was able to answer any of my questions to my laymans satisfaction. Made the process seem effortless and engaging. Will be happy to do business with Walser again!

I had Dan Ogdahl as my salesman and honestly couldn’t have asked for a better employee. Right from the start he was helpful and knowledgeable about the car I was looking at. He made going through all the paperwork very easy as well as easy for me to understand being a first time car buyer from a dealership. A few other dealerships I went to the salesman just blew smoke about the cars, Dan didn’t he knew what he was doing and he wanted to help me. If you go here they’ll treat you right and if you get Dan you’ll have a good trustworthy salesman on your side. 10/10 would recommend

I just got my first car from this place after my dad recommended me to go here. Fair, upfront prices so you dont have to haggle with them. They do all the servicing there too, so itll be nice to know my car is in good hands. Tim was extremely helpful throughout the whole process and made me feel very confident in my first car purchase! Definitely ask for Tim, hes a great guy!

Mark Albers of the Burnsville Walser store was able to quickly find me the van that met my needs. He was professional, knowledgeable and friendly while being patient with my inquiries and timelines. The other folks involved with my purchase were great. Highly recommend my painless experience with Mark and the Walser group.

Go see Mark Albers ‼️ I had an excellent experience buying my new 2018 Ford Edge with Mark and the Walser team. They made it easy and fast. Best customer service all around. 💙 I showed up on a Saturday afternoon just to look.. I fell in love w rt away. I kept them way passed closing time. They were patient, fast and so excited to make someones day..Thank you ALL so much!!

We had a great experience at Walser shopping for a new-to-us Subaru! Both Randy and Mark took time to arrange test drives of the vehicles we liked, and to carefully and patiently review the vehicles we were interested in with us, even though it was very busy and we initially thought we were only scoping things out. We really appreciated the no-pressure, lots of information when requested approach. We feel confident that we got a fair deal on a reliable car that we will use for years to come!

Everyone I spoke to on the phones or interacted with when in person were kind, and answered all questions that I had. I bought a new SUV and the experience was amazing, I worked with SJ and he kept me posted on any and all updates for a specific SUV I was waiting to see. His superior customer service is like no other.

We got a great used vehicle and were treated very well. Our salesperson SJ took care of all the details, and the staffs teamwork was great to see.

Love the experience there they worked with me and got my vehicle I wanted. Thank you to the 2 people who helped me.

It was my second time buying a car, so I wanted a better experience than my first time. I called Walser and Carlos Sayavedra Mora answered the phone. I didnt know I was talking with a representative that spoke Spanish, something that has a plus because I feel more comfortable talking on Spanish about financing and cars. I told him that I was interested on a Toyota Sienna. He was very helpful, brought the minivan to my home, explained me all the financial process, my options, and the most important, he was very patient with me because I was undecided on certain things. We changed the financial agreement a few times, but it was my fault hehe. I really recommend Walser and if you have the opportunity to work with Carlos do it.

Had a very smooth and easy buying process. Mark Albers was a real pro and made he whole transaction a breeze.

SJ and Tory were excellent. By far the easiest car buying experience ever. Thanks for making it happen.

SJ was a pleasure to work with and helped me to find a car that met my needs even though I was incredibly picky at my price point. I had been to a lot of lots and Walser was the only one that had any kind of inventory. I love their upfront pricing and the QR codes on the vehicles that give you everything you need to know in a literal snapshot.

Kelly helped me buy my previous car a few years ago and introduced me to Jan who helped me find my beautiful new Jeep a few weeks ago - I cannot rave enough about this team! Jan spent about 5 hours with me test driving cars the first day and then another few hours helping me qualify, figure out my loan options, paperwork stuff, etc. the second day when I picked out my new car. Im a bit picky and know that once I have my heart set on something its really hard for me to budge or change my mind and Jan was very patient, friendly and accommodating throughout the entire process. Every time I would apologize for being picky hed say you dont need to apologize, this is going to be your car, not mine, so you have to like it and Im just here to help you find it. I also dont know anything about cars and knowing that, they both sat down and explained things at my level and in ways that Id understand until I felt comfortable and confident with what was being relayed. I would 100% recommend them to anyone looking for a new car especially if youre unsure on where to start :)

Mark Albers was fantastic to work with. He knows the process and walked through each step while setting expectations ahead of the next step. Really appreciated his professionality.

My experience with this dealer ship was a great one. Salesman jan blanco-arroyo and his co-workers did everything they could to help me get the truck i wanted. The wait for approval long bit bearable because they fed me! Ive never been treated like this at any dealership! The staff is transparent with you and they treat you like a old friend. Will be recommending this dealership to friends and family.

Just bought/financed my first car!! Thanks to Jan Arroyo! You did such an amazing job helping me find the perfect vehicle for me! I cant thank you enough!!! I absolutely love my new car!! Thank you soo much!!

Just bought my first reliable vehicle at a very fair price! Staff was unbelievably helpful and kind. I recommend consulting Carlos about any vehicle inquiries you may have! He was a wonderful person to work with, and had no problem helping me find the best fit for me.

I just purchased an Armada from Walser and SJ helped me. He was very friendly, helpful and easy to talk to, I could have sat there all day chatting with him. I highly recommend buying a car from them, the process was fast and easy and they gave me a great price for my trade-in. Thanks SJ for being amazing!!!

A Friday morning was just going a little too well, and I had to be knocked down a peg to stay humble, so someone rear ended me and insurance deemed my car a total loss. TGIF, right? I was stuck driving a cardboard box of a loaner, and was scrambling to find my own vehicle. A friend referred me to Randy of Experienced Autos, and he put Jan on grunt work with me. Im not a car savvy person by any means, and 1000% refer to cars by the color alone. Jan was super patient with me, explained everything in detail, and even used simpler terms when my eyes started to glaze over. I only intended on stopping in to *look* at vehicles, but he and Randy made the process super painless, so I walked out a few hours later with keys to a new whip. Super thankful to Randy for working some bank magic, and beyond appreciative to Jan for tolerating me for an entire afternoon. 10/10 would recommend.

Solid professional service. SJ was very helpful in helping us finalize all paper work and making sure we have a smooth and pleasant experience when buying our vehicle!

Super friendly and very nice staff! SJ helped us through our paperwork and was very fun to work with, highly recommend!

Very helpful and cooperative team. This was my first time buying a car and Carlos was fantastic! Answered all my questions and was very nice.

A neighbor recommended Walser Experienced Autos. I wasnt really expecting to buy a car, but after an accident totaled my vehicle I was suddenly in the market. We were very happy with their service and responsiveness. They even explained how I could get money back from my previous warranty. I got $1,000 back that I would have never even known to ask for! Big thanks to Tim Asuncion and the whole team at Walser Experienced Autos!

Wonderful experience, I worked with Dan Ogdahl and the process was seamless, felt zero pressure, he was educated and very personable. Would highly recommend Dan to any of my friends or family! Thank you for the great car!

I would highly recommend Walser Experienced Auto in Burnsville. Very professional and provide quality vehicles. General Manager, Randy, was extremely knowledgeable and Customer Specialist, Mark, was very patient when it came to explaining all my financing options. As a first time car buyer, I felt very comfortable and confident working with these people.

Mark Albers was so kind and thoughtful, and went above and beyond to get me the car I wanted! I’m so grateful! Amazing staff and management! Thank you so much!!! 🙏🏻 🚗 😃

I had a really great experience buying a car here. SJ helped me and my parents out so much. Would definitely recommend asking for him once you go.

Carlos was amazing! He was very friendly and helpful. I picked out a Subaru crosstrek and it’s the best car I’ve ever had.

Such great staff and smooth transition into buying my first car. SJ is an allstar and I’m so glad he helped me by my Jeep 😊

Super easy and no pressure experience buying a used Toyota Highlander from Carlos! Appreciated that everyone was very honest and not at all sales-y. We came in with our 3 young kids in tow (no babysitters--thanks COVID!) and everyone was very kind and friendly to us AND them! Overall a great experience. Will definitely choose Walser the next time we need a new vehicle.

Carlos and Kelly were amazing and worked with me until I could trade in my last year’s vehicle with an SUV, I love. The whole staff is amazing! I have worked with Mark and the other employees’s there for over 6 years. Really a warm and inviting group of people. I appreciate all they have done. Amazing!

Just bought a Chevy Equinox and I worked with Mark Albers. Mark was wonderful and made the buying experience very smooth. Thank Mark for all your help.

5 ⭐⭐⭐⭐⭐Beautiful showroom, very nice people, especially the guy who helped me - Brady, and Id recommend him to anybody! Extremely helpful, fast, friendly, has a great sense of humor, and really helped me get the car I wanted (which was at a different lot; Brooklyn Park). If I need anything else in the future, Ill definitely ask for him. Thanks Brady!!Thats what I left in the review section. 😁 Thanks again!

Most low pressure sale Ive ever been a part of. They found multiple vehicles that fit my specifications, pulled them all up to the door, and let me test drive each before deciding. They also dont push you too much to buy any specific one as well. Very pleased with the experience, and the complimentary warranty is something Ive never seen before!

I purchased a Toyota minivan recently from your salesman SJ Jomandy. He was a courteous professional young man. I highly recommend seeking him out by name if you are going to this dealer to purchase a vehicle.Suzanne

S J. He was great to work with. Hilarious and such a polite gentleman he worked very hard for us to get a new vehicle I recommend asking for him by name!

Thank me to the great team for setting me up with my “new to me” fabulous Infiniti!! Tim and Kelly were wonderful to work with and made the process easy! We felt like we understood all the details throughout the process of buying and trading in! Thank you all!!! I’d highly recommend! Cheers!

We had a fantastic experience. Mark Albers was helpful, patient and informative. We feel great about our purchase!

SJ was great to work with. He worked hard to find a ton of options that would meet our needs.

Tory ad SJ were very professional and easy to work with throughout the whole process.

Mark was super helpful in finding a new car for me. He made it quick and easy. Everyone as Walser was very nice and hospitable! So happy I chose Walser and Mark to get my new car.

Excellent place to buy a car- the process was simple and relatively quick. The customer service was amazing. Jan and Devin are awesome guys. They make the process enjoyable and they genuinely care. They do not excessively try to upsell like most dealerships; instead, they just want to get you the car you want with the best possible financing. I would definitely recommend!

Carlos and Kelly did a great job helping me out! No pressure, great communication, it was a stress free experience. It was the best auto purchase of my life!

Tim was great to work with — it was a low pressure, easy, and laid back buying experience. Id definitely recommend Walser and Tim specifically to anyone who is looking for a good deal, but also cares about avoiding the stereotypical “sleazy” car salesmen who work off commissions and try to upsell you constantly.

Summary of 2012 Infiniti Purchase: Long story short, was told over the phone car was in excellent condition and needed nothing. Ended up having hail damage, vibrating front end from two bent wheels, and fuel gauge issue.They worked with me on some of this which I appreciate but another shop looked at the car and stated they likely covered up some of the damage which was discovered a year later.

Sj was amazing and helpful the manager Tory was also a big help. They made the car buying experience quite enjoyable.

A First Class Sales and Service auto store. Beautifully kept showroom, lot, and service center.(always a good indication of the level of customer care one might expect when you think you could eat off the shop floor) I cannot remember a nicer auto buying experience. From the initial contact to the 2nd(they must have thought what the heck after they put the temp tag on)car wash of the day, a no-nonsense professional, honest, courteous approach from everyone.What a pleasure to be made to feel your presence, interest and business is greatly appreciated. I had been shopping for a truck for 6 weeks and did not get that same impression form some other auto groups.Mark my sales guy and Randy the GM treated me right. Showed me around and introduced me to the service manager, making me feel as much a guest as a customer. No High-Pressure anythingin presenting the many value-added benefits included and availablewhen making a Walser Experienced Auto/Walser Auto Group vehicle purchase. I will recommend my new friends at every opportunity.Thank you all for a great experience. I had fun!

SJ and Devin made sure I found a car I was happy with and could afford 😄 definitely going back in future

My experience- the people ignored me, they just sat there at the desk until I said excuse me may I get some service. After I made contact with the lifeforms they where actually really nice people. I test drive a vehicle, it drove ok but it had some issues, I got back to their lot and the manager came out toasked what I thought about the vehicle and I said its pretty good with a few issues. I ask about price negotiation, he said we dont and have not negotiated price for 19yrs, basically you dont like there price move on. If you they they got your best interest and have set the price fair for the customers then your cheating yourself. I happy I walked. I just wanted to share dont fall for tactic like this. Big car company dont have your best interests if its a use car you have every right to NEGOTIATE.

After months of searching I spotted the car I’ve been looking for yesterday at Walser in Burnsville. Mark and Devon were so honest, fair and helpful. They gave me a fair value on my trade in and the process was quick and smooth. Would recommend!

What a wonderful place to buy a car! Mark made it so easy and enjoyable, even during a pandemic! Mark made sure that I found the car I wanted and that would meet my needs. I didn’t have to worry about a single piece of the process. They even have a service dept for their vehicles, so I’ll be sure to come back when I need an oil change :)

I found my car with the help of SJ he made my service great quick and easy, I love my car.

Great people who will try to help you get some wheels

Tim in sales was very helpful, and he made purchasing my dream vehicle quick, easy, and stress free. Very friendly and knowledgeable staff that provides great customer service.

The place to be !!! with EXCELLENT customer service and EXCELLENT people like MARK ALBERS... JAKE HAYES... AND HEATHER from Walser Brooklyn Park who coordinates and sched my visit to Burnsville Br. nice car...quality cars... they help and work on your credit... friendly and approachable people. To all people and car finders... WALSER EXPERIENCED AUTOS IS THE PLACE TO BE.

SJ was very helpful and professional, will definitely start with him if I ever am car shopping again!

DEVIN & JAN WERE BOTH AMAZING. THEIR CUSTOMER SERVICE WAS BEYOND EXCELLENT. MY BUYING EXPERIENCE WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. THANK YOU GUYS FOR GETTING ME IN MY NEW CHRYSLER PACIFICA WITH ALL YHE OPTIONS I WANTED THANK YOU GUYS AND GOD BLESS

We purchased a vehicle here yesterday, and the atmosphere was great, the vehicle was exactly how it was described. The buying experience was good, the salesperson was helpful. All together it was a great overall experience. And it was really shaping up to be a 5 star review. Until it came time to decide on extra coverage. As a former auto mechanic, and a general hobbyists, I know my way around the inside of a vehicle. They did not want to let us into our new car without the extended warranty. Almost to the point of getting upset when I insisted on not purchasing it. Other than that it was great!

It was recommended that I try Walzer Experienced Autos in my search for an upgrade to my current car. I’m very happy I did! I was fortunate to be welcomed by Jan Blanco-Arroyo who I found to be a very knowledgeable salesman to work with. Jan paid great attention to detail in what type of vehicle I was looking for within my price range. One car high on my radar was from another location. Jan was able to get the exact vehicle for me to further test drive. Any and all questions I had of him were addressed and explained thoroughly. He was patient in going over areas I questioned. I am extremely happy with the car I bought from Walzer Experienced Autos through Jan, and would highly recommend this dealership and staff.

Great to work with, no preasure from the salesman

To make a long story short, the sales manager was impersonal and insulting. After driving an hour and a half one way, we were ready to purchase a specific truck at their no haggle price. We had even secured our own financing, (an easy sale). All that was left was our trade-in value. When we asked for an additional $800 on trade, the sales manager wouldnt budge and said I DARE YOU TO FIND ANOTHER DEALER THAT WILL WRITE YOU A CHECK FOR MORE. This was in the lobby, in front of other customers. We were never offered a location other than the lobby to discuss the deal. The salesman all but disappeared once the manager took over. Theres more to this story but I believe Ive made my point.Thank you, but I will spend my $50k + elsewhere.

I purchased a 2016 GMC Acadia from here. I really enjoyed working with Tim and Kelly. They were very helpful and I appreciated their business. Will definitely recommend and buy another vehicle from here in the future.

Great doing business with Tim!Thank you for making this purchase smooth!

First impression well received. Reasonable prices and an Amazing staff. John and kelly were awesome. John was especially accommodating due to tight schedule.

Great customer service. Carlos was easy going and helped accommodate my needs in my used car search. I would highly recommend walser experienced autos and Carlos.

SJ was helpful and friendly. If you looking for a car here ask for SJ.

Top notch customer service. My daughter made her first car purchase and they took great care of her. So refreshing to deal with a business that makes you feel like they really care. Kelly (sales manager) is awesome.

Had a great experience in downsizing to one vehicle at Walser Experienced Autos in Burnsville. Tory (buyer) offered us a terrific fair price on our two trade-ins that made it easy to move forward in purchasing the vehicle we wanted. Sasha (sales) made the buying process easy and did an awesome job in explaining what we were signing in a timely manner and going over the warranty options. Randy Kvale, General Manager, ensured we were pleased with the whole experience. We had a couple of minor things for them to correct on the vehicle, and when we picked up our 2017 Subaru Outback it was just like new!! Couldnt be happier with the service and honest conversation with attention to our needs and how they could find the best option for us. Absolutely Five Stars!

Dan is a very professional and very nowledgable as sales person I am very happy with my purchase!!!

Best dealership I have been to. Got a great deal on a great car. If you buy from here it will be quality condition and well maintained! These guys will go the extra mile to save you money and their not paid on commission like some other dealers.

Super easy process, answered all questions before arriving including financing approval with payment info. They even estimated the amount they’d give me for the vehicle I was trading in (which was an extremely fair & generous amount that they stuck with even after I brought it in and they assessed in person) and zero push or pressure to come in to discuss numbers. Dan Ogdal was who I worked with, super easy to talk to, very friendly and helpful and super accommodating with my wish to figure out numbers ahead of time. Hands down the best experience buying a car I have ever had!

Great experience buying a car from here. Everyone was super helpful and friendly especially Tim Asuncion. He did a great job at helping me get the car I really wanted. I couldn’t stop smiling when I drove off with my car. I would definitely recommend Walser Experienced Autos!!

It was a pleasure doing business. Friendly staff, accurate car description, and straightforward online pricing. Only negative is about $250 in fees were not disclosed when specifically asked over the phone if any fees would be added to the price of the car (outside of tax, tag, title).

Just bought a Subaru and love it!! Tim and Randy were amazing. Very informative and extremely patient. Everyone there was so friendly! Definitely recommending to family members currently looking for vehicles.

Sasha did a perfect job navigating us through the process of buying the car. She made the process comfortable if a little long. She knows her stuff! She showed me how to operate a powerful and complex system.Thanks Sasha!

We have been coming to Walser for years due to the fantastic customer service. Randy is amazing and he has an amazing team! Jan helped us get into a new vehicle & was very patient in explaining all the paperwork. Thank you Randy & Jan! You guys rock!!

Walser Honda in Burnsville has a very unique idea to let the buyer not be intimidated by playing pricing games with their up front prices. I got the best price possible for the used vehicle I purchased. I was impressed with my salesman Steve Stulz whom made my buying experience pleasant. I highly recommend Walser for a great purchase experience..kudos to your business model. Thanks for the great car which I LOVE.

This is my second purchase from Walser Experienced Autos. Mark Albers and the rest of the team are awesome. Very friendly, easy buying experience, and a wide variety of inventory. They had exactly what I was looking for and I love my new (to me) SUV.