Very pleased with Accurate Automotive. Had a breakdown on a recent road trip to Florida and had to contact numerous local mechanics and repair shops before finding one willing to partially fix the problem. Continued having similar issues back home here in Burlington till I finally contacted Accurate Automotive. They not only quickly diagnosed the problem, but—wonder of wonders—were actually willing to fix it! And much faster and cheaper than I anticipated. From here on out, theyll definitely be getting my business.
Great local car mechanics! Professional service of my vehicle and explanation of everything that was done. I am routinely taking my car here for oil changes as well. I would recommend Accurate Automotive to anyone in the Burlington area as trustworthy car service center.
I had such a positive experience using Accurate Automotive! Their service was phenomenal! I’m definitely going to recommend them to all my friends and family when they have car troubles.Accurate Automotive is extremely professional too! It was clear that they were all knowledgeable and very experienced.I dropped off my vehicle and the next morning I had a quote for my repairs. My vehicle was repaired that same day.There was no hassle with communication. Their customer service technologically is great and I received automatic text messaging every step of the way. They also left voicemails and quick responses to phone calls back. I was very impressed.I had an overwhelmingly positive experience with Accurate Automotive and will be returning, hopefully not too soon ;)
Hello, I have used Accurate Automotive for almost a decade, and have always been very satisfied with their workmanship and quality. I especially want to thank Brian for his attention to detail. For example, he recently mounted/balanced tires (20 high performance tires), reported that he was able to achieve ~4 lbs roadforce readout on each (which is pretty low - usual threshold is ~20 lbs). Car has never felt this smooth, at all speeds!An EXCELLENT job, as usual!Thanks, Brian and team!
It was easy to schedule a service. The rotated my tires quickly and for a good value. The staff was very friendly. Will definitely go back!
Had them install tires that I purchased online. They were friendly, knowledgeable, quick, and the price was exactly what they said it would be. Highly recommended!
I had new tires overnighted to Accurate Automotive and they called me as soon as they arrived at their shop to schedule the installation appointment. They were flexible as far as timing for my appointment, had my tires out and ready for installation when I arrived at the shop, and actually expedited the installation as I had mentioned having to be somewhere right after the installation was completed. They wanted to make sure I wasnt late. Everyone was very friendly and professional.
The woman who was sitting at the front desk greeted me immediately with a smile She walked me through the process of the service I was receiving, and told me that they would call when my car was ready. I gave it some extra time, longer than I realized, and I didnt get a call so I checked in with her and my car was almost done so I waited for a few minutes and then I got in my Chilly car. I have to return next week for a follow up to make sure that I dont have a leak. So far so good. I thought it was pricey, but what do I know, not to mention they gave me an appointment that day and it was hot! Ill return.
Brian and his staff are wonderful- they were so friendly and took the time to explain and offer me my options. They were detailed oriented and the communication was wonderful along the way . Only place I would ever take my care for a HONEST opinion and quality work!! Thank you !
I had a 7AM appt for a wheel alignment.The guys in the shop were all nice and I got to talk sports while waiting. The job was completed quickly and my car feels better. Thanks! Youll be my folks for all services now!
Had it towed to Accurate after the previous repair shop had the car pulled apart for 3 weeks and still had no answers as to why it would not stay running. Brian diagnosed the problem quickly and gave the car a full inspection to make sure I was sending my son back to college with a car that would be reliable. Brian explained every detail of what the car needed, along with a price of each service. Car was fully fixed, along with an inspection sticker in 2 days. Highly recommend!
Brian and team were incredibly responsive to a tire I was having issues with retaining pressure. The gentleman who worked on my car was professional and detail oriented. It was my first time there but I will not hesitate to going back when I need tires or anything else. I am pretty OCD about my car and want it treated with care. I have no doubt I can trust these guys. They earned my future business. Thank you!
Brian, Jill, and the whole team at Accurate Automotive were wonderful to work with! I’ve used their tire services on two different vehicles and couldn’t be happier with the service I received.Quality work, nice to talk to, and reasonably priced in a fair way. Highly recommend!
I had a great experience here! The technicians were so nice and competent. They were able to identify and fix things on my car that two other car shops were incapable of helping me with. I brought my car in right before they closed and was able to pick it up the next day. The price of repair was reasonable as well. Accurate automotive saved my Thanksgiving!
The best auto mechanic I ever had. Did everything requested and then more. Very attentive. Highly recommend.
We have 3 vehicles that require routine maintenance and one off repairs (Mustang, Jeep, Cayenne). There is no where I would consider taking any of them since partnering with Brian, Jill and team since 2018. They are knowledgeable, customer focused, flexible, and beyond fair. Highly recommended! Taylor Family
My car had shutoff while driving twice. This was a few days after getting an oil change at the dealership. It felt odd to me so I went to Accurate to see the problem. Turns out it was loose battery wires. Cost me $60.00. I appreciated the openness and honesty. I just assumed it was going to be an alternator and in wouldn’t have been any wiser. I’ll be leaving the dealership and going here for maintenance from now on.
Very few places provide Honest and good service.I felt these people are highly experienced, honest, and recommend them. +++AI am very picky with car maintenance and was very pleased with their excellent service. 👍😊
Honest and professional. If you are in need of a good mechanic, I highly recommend these folks.
I had a great experience the service advisors were very helpful and repaired the vehicle very quickly. The bill was very affordable. I would definitely recommend people to this service center.
Kind and affordableA rare and valued combination
Great shop. Knowledgeable, helpful, friendly staff. Quick and easy to work with. Had four new tires ordered and installed. Talked to me about what kind of driving I do and offered a variety of options and price points. Ordered and installed the next day. Will definitely go back again
My first experience with Accurate Automotive was great. Everyone was terrific and they repaired my exhaust issue quickly and affordably. Ill be bringing my cars back there for sure!
Brian the owner, is friendly and his crew does good work. This is coming from a guy who is skeptical of mechanics.
Accurate is the perfect mix of a family shop and a fluid professional operation. They will take great care of you and waste no time in doing so. As I recently purchased a used car I needed to have a couple prospective cars checked out. Brian was patient and honest with thorough inspections and service diagnostics that helped me find the right one. The experience made me a lifelong customer and I will refer anyone in the area, as finding a shop that looks out for your best interest is invaluable.
Staff were very professional and helpful with getting my car up to optimum service.
I had this place install breaks for my car which are fine as of right now. I also had them install an intercooler for my car ( The owner said yes, we can install that for you no problem we have techs that have over 30 years of experience) after receiving my car back the air conditioner did not work anymore, also the car was running extremely hot. When I got home I opened up both coolant reservoirs to notice that they did not even fill the car with coolant after the installation at all. They also said they tested the car and it felt fine so now im they didnt cause serious damage to my engine.
Car battery died while sitting for too long during the isolation, called them at 10am, they got me right in, managed the “touch less” drop off, and had the car back by noon. They had tested the battery, alternator and excess draw - simple battery replacement at a fair price! No issues, no hassles, excellent service. Will definitely be keeping their number and would recommend in a heartbeat.
I only wish I could give them six stars!! I had an emergency with a flat, not only did they get the tires by the next morning but offered to give us a ride home. Brian was helpful, polite and fast. True to his price quote and professional. Jill in the office was courteous polite and helpful . Not only were they amazing in a bind but they will be the only service shop my family goes to going forward you don’t find places like this every day. Excellent service and quality, skip the big chains places and go here. ⭐️ ⭐️⭐️⭐️⭐️⭐️
Work done right the first time at a great value.
Everything about this place screams integrity... I don’t trust anyone else with my car ever and you shouldn’t either! Jill is super accommodating and will help you through the best plan, Brian gives everyone advice as if you are his family. The guys in the shop have worked with Brian for a long time and I have never in over 15 years had to bring my car back after it has been worked on. This is a brand you can trust!
Best service I have ever received from a mechanic hands down. Brian and the rest Accurate staff were professional, kind, respectful, and quick. I ended up asking for more services than I had scheduled for, but they were very accommodating and finish faster than expected! I will definitely be recommending them to my neighbors.
Needed my brakes done and they were pretty quick with their service. Texted me when they were done and explained what work they did and potential future work.
I really love this auto repair company
Quick, friendly, and fast. I spent no more than a total of 20 minutes in the office between two days, walking in at 5pm with a blown tire and had a new replacement on and driving at 10am the next day. Best price and value. Will definitely be my go to in the neighborhood
Very happy with the service and everything was explained in such great detail. I appreciate your professionalism and honesty while my vehicle was in your care. I will be taking my car back for future repairs. Thank you, Christine.
I am a new customer to Accurate Auto, Wow, is this place clean and organized! The mechanics are friendly, efficient and competent. A Good Full Service Auto Repair Shop!
Called about replacing the tires on my Jeep. Brian didn’t have the right tires in stock at his location but said he could get them in same day. True to his word, tires arrived that day and he completed the job. Excellent service, quality work, and just an all around pleasant experience. We chatted about Chicago deep dish and portillos hot dogs. I’d go back just to shoot the breeze.
I was able make arrangements to replace a tire on very short notice. The service was excellent, my issue was promptly attended to, the price was very reasonable and the work was top rate. I will keep Accurate Automotive in mind for my future needs.
After having an “eh” experience with another place in Burlington I asked around and was directed to Accurate. I will always come back here. I don’t know anything about cars and Brian did a great job of explaining and helping me understand. I’m not sure if it comes naturally or is learned, but he’s got knack for excellent customer service.
First time at AA&TW. VERY PLEASANT experience. Bought 4new tires. No hard sell. recommended what I needed. Offered transportation to nearby workplace. Reasonable prices. I like that it is not a big chain but real people responsive to individual needs.
Wonderful techs! Incredibly honest and VERY good at what they do with great pricing. I cannot recommend them enough!
I could not be more please with the service and help I received last week. I was long overdue for an oil changed and starting on a long road trip. When I called for an oil change appointment, they were slammed but fit me in the same day just to keep us all safe. I felt a lot better driving with my car in good shape, and that they went out of their way to accommodate me on less than an hours notice was amazing. Well run business, excellent people.
Meticulous attention to detail and have they have the latest top of the line tire equipment. Was able to solve a vibration issue that the dealer couldn’t. Highly recommended.
Fast, professional, informative, and very accommodating. I would recommend to anyone.
Brian took the time to figure out exactly what was going on with my Jeep and kept me informed every step of the way. The service at Accurate is the best that I and my husband have ever experienced. Accurate is the first stop for us whenever we need our vehicles looked at. I highly recommend them!
I bought 4 new tires from them and they did the installation and balance. During the installation, instead of waiting at the garage, they gave me me a car so I was able to get other things done and didn’t wasted time. I am very happy also with the tires the owner recommended.
Had an inspection done on a used car I was going to purchase. Great system that provides detailed information sent to your phone or email. Mechanic also went through form with me and provided average costs. Great all around experience !! Would recommend.
I am and fellow mechanic and needed a computer programmed on a vehicle. My work didnt have the scanner needed to do so and I was referred to Brian the owner. He was able to help me out and was very knowledgeable and friendly. He has all the high tech equipment needed to fix modern cars. Very impressed with his shop. He appears to be on the leading edge of technology. I would definently take my vehicle there for service.
Brian and his staff are extremely professional, recommend to all. With cars getting harder to repair the expertise level of training has to be consistently updated and Brian makes sure his staff is up to date. Good job guys.
I purchased some new rims for my car. I was nervous about getting tires mounted on these rims because they are pvd chrome and will scratch if not done carefully. Ive been to Accurate before so I trusted them to handle it. I purchased 4 new tires to go on the rims and their price was very competitive. I couldnt be happier with their work. The rims look great!!
I had a 9:00 AM appt. and the service began exactly at 9:00AM. Owner Brian was courteous and knowledgeable answering all the technical questions I had. The service was performed in under the hour. The automobile was brought to the front door and the tires we carefully placed in the trunk by the technician. Excellent and Exemplary Service!!
There are lot better places to take your business, just about Anywhere. Sorry I am not going to go into details this establishments does not deserve any more of my time. Good luck if you decide to do business with this guy.
Brian and the team at Accurate are consistently professional & great to work with. They are now our family mechanic go to!!
Very straightforward pricing and detailed information on the job. Accommodating to my schedule.
I had a heat shield that was loose (so I thought- I am no mechanic) but was just my idea of the diagnosis from a preliminary google search- my truck was making a rattling sound. Accurate had me in and out in no time, at a very reasonable cost. I will definitely be a return customer. Not only is the issue fixed, but their honesty and expediency of service (fitting me into the schedule last minute) is what I most appreciate. Thanks!
Excellent service! Drove in at 7 am without an appointment for a break problem. Left at 7:05 with a loaner car so I could keep all my appointments. They called at 8 am with diagnosis and price quote. Car was ready by noon ! My old place probably wouldn’t even have looked at it by then. My new go to for auto repairs!
Work done as requested. Very knowledgeable and friendly.
Great Experience. I hit a rock on I495 and blew out my tire. Thankfully I was due to replace all 4 tires anyway. Accurate Auto recommended a few options, explained the pros/cons of each, quoted a decent price, drove me to work and had me back on the road by end of day.
Fantastic service, prompt and great consultation.They told me what the fault was (excessive force on one tire, balance out), exactly what they did (rotation, balance, research to see if spares are available), and what my options are - all this for a simple wheel balance.If I was at anywhere else they’d just say “yeah we did the job here’s your keys”, or baffle you with nonsense. Not these guys. You know exactly what work was done, and why.Definitely would recommend their services again.
I have been to this auto repair shop on a number of occasions throughout the years.The service is great, and Brian runs a good shop. On most occasions he has been able to do the work, and in some instances has told me the repair should be covered by my warranty which saved me quite a lot of money. I feel Brian is very trustworthy, and I would highly recommend his repair shop.
I have used Accurate Automotive for at least 15 years. I feel very comfortable knowing that if my car needs something they let me know and if it doesn’t they let me know that as well. Just this week I had them check my brakes, they felt funny to me but I was told no, the brakes are fine. If I was told I needed brakes I would have had the work done but Brian was honest with me. That’s why I keep going back.
In the middle of a snow storm I realized one of my run flats was exactly that...flat. I called the dealership who I have been bringing my cars to since 05 and couldn’t get in until next Wednesday. I called Accurate because they were close to my work. They got me in, even though they were slammed...barely had room In Their parking lot! Had my car back by late afternoon. Great customer service! Good price. Will definitely be back.
The folks at Accurate are always friendly, listen well and explain thoroughly what’s needed to fix my car and why. They go out of their way to be helpful and suggests options when my budget needs to be considered. I’ve been taking my car there for nearly ten years now and I have only positive things to say. Thank you, Accurate Auto!
Brian and his team are very knowledgeable, also they do not sell you anything you do not need.prices are reasonable and fair.
Dropped off the minivan for wheel alignment at 10am on Saturday. The work was finished within one hour. Fair price, professional and honest. They texted me when it was done and ready for pickup.
Great customer service. Brought my car in first thing, they drove me to work close by, and my car was ready same day. Very satisfied with result.
Spoke to Brian helped me out with bad tire vibration. Very punctual had my truck fixed very quickly and for a more than reasonable price great job.thanks again.
Amazing service!!!! Flat tire, fixed it same day, recognized that I actually needed two tires, and gave me a warmed up loaner for a very modest charge so I could continue on to work! UNHEARD of customer service nowadays. Oh and I was a complete stranger when I walked in the door! I will be back!
I was extremely happy with the service i got.I rushed in and needed my car done so i could get to work. They loaned me a car and had the work done in a few hours. The price was great and the staff could not have been nicer. I will definitely be recommending them to everyone!
$76 dollars for a brake light replacement seems a little expensive .
Very honest repair shop! They do excellent work and do it quickly. I highly recommend them. Thank you for such reliable, excellent service. I have been using them for years and will continue to do so.
I would never bring my car anywhere else for service - the staff at Accurate is knowledgeable, courteous, and VERY highly skilled! They fix it right the first time, every time - love supporting such an awesome local business!
So I brought my car in because my right front tire has a slow leak the garage determined that there was a nail stuck in there put a plug in it resealed it and I was good to go they also noted that there was a stem issue in a SEAL issue on the left front tire recommending that I get that adjusted as well the cost was more than reasonable the service was so quick I barely had enough time to chat with the owner Brian but while doing so it was all good highly recommend this garage to anybody needing any type of repair and Im sure if I need another Ill be back
Very quick and pleasant service. No upselling or pressure, got exactly what I needed within the same day! Would recommend to anyone.
Awesome customer service...popped my tire at work called three places and they were the only ones to take my car and fix it !!!
Accurate Automotive provided grade A service! They were very knowledgeable and courteous. True professionals. Prior to taking my car to them, I noticed that they had the highest review rating in the area. Afterwards, I experienced why they were highly recommended. My car was well taken care of and the price was reasonable. Great service, professionalism, and expertise!
They were able to take my car in without a fuss on the Saturday I called. They charged me a fair price. The work was finished earlier than expected. They texted me when they were done.I will go back. With Herb Chambers, everything is a production and they always find another problem with your car.
Quick, efficient and friendly. Dropped off a wheel that had a flat and they plugged it in a few hours. They also put the wheel back on my car when I went to pick it up.
Folks here are great. Work completed faster than expected. Had alignment and all 4 wheels balanced.Again, great service with no surprises..
Yes, very bestVery simple. If you want superb customer experience go to Accurate Automotive
I was greeted and treated professionally with respect and genuine concern for my problem. Service was high quality and solved my problem. I believe I may have spent a little less if I shopped around. Overall Im very satisfied with the outcome.
Perfect. Everything was smooth and also good value!
First let me start off with saying I don’t normally do reviews or even look at them for that instance because I like to gather my own opinions but my experience was to good not to share. I went in this passed Monday morning with no appointment hoping to get two new tires. I wasn’t able to stay for to long as I had to be at work so I didn’t think I would be able to get it done. Well wouldn’t you know it not only were they beyond friendly they kept my car and brought me to work. WAIT! There’s more. Not only did they drop me off two of the employees came and dropped my car off to me. I’ve never seen such amazing service and will definitely be back.
Terrific service, reliable quality work
I had to get a tire replaced. I was given two options, a $55 and a $75. Asked for the cheaper one, and they ended up getting me and charging me the expensive one. Also, their secretary (?) wasnt open to answering my questions or give me any sort of information to the service they had done.Yet they got the job done and Brian (the mechanic?) was very knowledgeable.Update: they reached out to me, apologized and issued a refund, so Im bumping up one star.
Best place in town! Quick turn around, great prices and friendly staff. I have been going to Brian for 8 years and have always had great service. Would highly recommend!
My right rear tire froze up on Rt 128 and I pulled off the highway and saw Accurate Automotive. I was driving a Jeep while towing a trailer with a motorcycle. Brian looked at my car at 5:00 PM and said it would take a day to get parts. He helped me find a rental truck so I could get my trailer back on the road. He completed the work and had my car ready when expected and at a very reasonable cost. He went way beyond what I expected. I highly recommend Accurate Automotive and all the help that Brian did. Thank you.
My wife and I have been taking our vehicles here for service for a number of years. Lets face it, finding a reputable mechanic is not easy. Anytime you have to take your car in for service, you feel as though you are at their mercy. Well not here. Jill and Brian are great to deal with and from my experience they run an honest business. Ive had my previous car in for service several times and never felt they were being unreasonable. Now I have a new car and this is the only place I want to bring it in for maintenance. There have been multiple times when I felt they were going ablove and beyond to please their customers. If you are looking for a place to have your car serviced, I highly recommend giving them a chance.
Brian is very professional.Took care of all my concerns. Would definitely go back.
I’ve been w/ Accurate over 10 yrs. 1st time I went in telling them I had a major issue but when I picked it up they advised me it was minor - needless today I’ve been w/ them ever since. This time was the same scenario. I could give many examples and when it was “big”, they would let me know up front & work w/ me.I’m now on a fixed income & because of Brian’s integrity, I will be able to keep up.I have & will continue to recommend Accurate Auto.
My Mazda decided its brakes were not going to work any longer. Brought it to accurate and they gave me what I thought was an expensive quote for a service. After taking it over with the mechanic (owner?) He explained what needed to be done and seemed really genuine. Got my car back and its working perfectly. The job was on the more expensive side and I felt like they took care of my car without robbing me. Really great place and straight forward. Will be back for any repair needs.
Went here for a tire plug and they said it would charge 34-50$. They were also kind of rude when I mentioned that the price was high. I went to Town Fair Tire and got it plugged for FREE. I only had to pay for balancing the tires which was $6.Edit: so they deleted their comment from here
I’ve been going to Brian for about 30 years! Always trustworthy and reliable! Really helped me out in my urgent time of need to get things done expeditiously!
I cant say enough good things about Brian; he is one of the most honest kind people I have ever met. He took my car on as a challenge after two years of multiple people trying to figure out what was causing the check engine light to go on. He promised he would figure it out and he did! Two weeks later I have my car back and the quality service and definitely the price was worth every single penny! He had The patience to stick with it and explain to me everything that he was doing keeping cost in mind. Hes let me know that if theres ever a problem with it, I can call him. I highly recommend accurate automotive to anyone who is having car issues .
Very happy I called Accurate Automotive.I spoke with Brian the owner and was amazed at how quickly he was able to see me and diagnose my car. I e-mailed them, and within ten minutes my cell was ringing! I was at the shop in fifteen minutes from then, and 45 minutes later I am driving away with a new thermostat. He even installed the one I bought intending to do it myself. I am glad I didnt attempt it! A very honest mechanic, a rare gem. I am happy he treated me so fairly and definitely will be recommending this shop to my friends, and will be returning in future for scheduled maintenance.
Accurate always does an excellent job. They are fast and curtious. Ive used them for several years now and will certainly come back.
I appreciated the timely service and quick communication by text, as well as the ride to work!
Have been taking my car here for years. As other reviews have said they are great with customer service, and very honest about needed repairs versus what is not needed. For example last year during pre winter service I said I think all 4 tires should be replaced. They said no, I could probably get another year on them. I was prepared to pay for new tires, and they said wait. Just went back for annual service and got the new tires.
We brought our car here for an oil-change, to get a couple tires replaced, wheel alignment, to replace ball joints & inner and outer tie rods, and also to get our safety inspection done. Had a good feeling all the way through. Charges on labor were fair, they didnt fabricate unnecessary repairs, and our car was ready the next day. Would recommend!