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Fix Auto Burbank
120 E Verdugo Ave, Burbank, CA 91502, United States
Comments
Bi
Review №1

Our Pontiac Vibe had been damaged due to hydroplaning in the recent storm. The excellent mechanics at Fix fixed it up super fast and good and got us back in business in less than two days. I totally recommend Fix fir all your collision needs.

Ta
Review №2

Got into a collision and went here to get my bumper fixed. The workers are so kind and got it done in a very timely manner! Great business. I will definitely be back!

Dr
Review №3

Joe and the rest of the team at Fix Auto did a great job with my car. From the first interaction I could immediately recognize the level of professionalism and commitment to satisfaction. Dropping the car was quite easy. The team communicated with me throughout the process, as such I knew exactly when my car would be ready. When I picked up the car it was clean and the work they did was amazing. They made my 1999 vehicle look brand new.I have had some really bad encounters with shady body shops. This is not among those. Fix auto is the real deal.

kr
Review №4

I am so happy with the work & service! I was so worried that the damage on my car would be too difficult to fix, especially because I have an older car…..but my God, the paint is a perfect match and the work is done to perfection. No more dents or scratches, and my rims look fabulous. It definitely came out beyond my expectations. Honestly, it looks better than it did before the collision. It is also worth noting that Allen was professional and honest. I am so happy with the whole experience. Thank you again Allen and Fix Auto!!

Yo
Review №5

In working with the team at Fix Auto Burbank, I received good and professional service from everyone I encountered. Specifically, Allen and Itizia provided information and progress updates, as well as an accurate completion date. Im very happy to recommend them for body and trim work.

St
Review №6

Amazing experience at this auto shop after a minor accident. Extremely professional, communicative, and punctual. Allen, Itzia and the whole team went above and beyond expectations. I am so grateful to them for making this troublesome accident such a smooth and seamless experience. Will definitely always recommend to others!!!!

Ch
Review №7

The service was excellent and the staff was very attentive and helpful. Provided excellent feedback on work to be done. Work was completed in a timely fashion and I am very pleased with the final results. Thank you Allen

Ja
Review №8

These peeps are our go to body repair shop. We went there about 10 years ago when our Focus was T-boned in a parking lot, and again a few weeks back when our Camry (while parked) was rear ended. Fix Auto was our 2nd call (after calling the insurance company). I wouldnt trust anyone else to repair our vehicles. These people are honest, professional and fast. Furthermore, they a polite and courteous. I cant recommend them enough.Thank you, Joe, Allen and all the staff at Fix Auto.

Ma
Review №9

Alan was so kind and helpful, and QUICK! He only needed a couple signatures from me and would call me with updates. When I got my car back it was washed and looked brand new!!! Thank you so much :)

Ni
Review №10

This place was on my insurance company’s list and I picked them blindly. I’m glad I did. They were super easy to deal with and even washed and vacuumed my car for me. If you need work done, hit them up!

Az
Review №11

I took it first time for a accident from the back and they fixed it back to normal and then the second time from the front bumper and they fixed it also so thank you for whole staff in the office and in the work shop. thank for the wonderful job at fix auto burbank

Ha
Review №12

Very accommodating super nice and quick. My insurance made me go here but I’m very happy with the outcome. They’re so good at taking care of people.

Jo
Review №13

I had great experience with Wilman and the staff. They were helpful, communicative, and responsive. They went the extra mile to make sure I got everything I needed in an efficient manner. Would definitely return.

Ce
Review №14

Best service Ive ever had! My car was done quickly and beautifully. My service manager stayed in constant communication with me and made a stressful situation an easy one.

Sh
Review №15

Wilman came through with getting my vehicle repaired in just 2 days when I had mentioned I needed the car done ASAP. Thanks for a smooth and worry-free experience

Ta
Review №16

Friendly and knowledgeable . Hopefully won’t be returning but if by chance I would definitely take my BMW back to be repaired by FIX

ro
Review №17

Fast and reliable good customer service especially to allen

Ar
Review №18

Excellent service, I went here to get my car fixed after it was hit in the rear bumper and trunk lid. I deal with Allen, and he explained to me the type of paint my car has and what they did in order to get it to look as good as it does. I honestly could not be any more satisfied with the job that they did. All around a very pleasant experience.Thank you.

Te
Review №19

This business is amazing 10 out of 10!!!! They were amazing from the time I walk through the door and left my car till I picked my car back up and my car looked absolutely beautiful! They were prompt and very good at communicating with me with everything that was going on with my car. Thankyou to Wilman for everything! You guys are amazing!!!!!

de
Review №20

Has a traffic accident and AAA recommended that I bring my car to Fix Auto Burbank to take care of the repairs. Allen performed an initial evaluation and I subsequently left my X3 BMW with him and his team. They replaced and fixed the necessary items and the car now looks great. Fantastic service. Highly recommend.

Ri
Review №21

Excellent customer service. Very profession. They even performed a bit of extra work and did not charge. I would use them for any body work without concern

Ch
Review №22

Nicely done job for collision repairs. Prompt and clean. Easy access to car rental

Ge
Review №23

As always, excellent service and craftsmanship.

Dr
Review №24

Very pleased with Fix Auto. Allen was very professional from start to finish. The bumper repair was perfect-like from the factory. Definitely my first choice for Auto body repair.

Vy
Review №25

After the Catalytic Converter was stolen from my car, my insurance company referred me to Fix Auto Burbank to get the car fix. The staff was super helpful and communicative. They were very clear on what to expect and handled things with my insurance in a timely manner. Insurance told me it could potentially take 3 weeks due to parts delays but Fix Auto got it done in 2 days! When I came to get my car, it was even washed inside and out! I really appreciated their efforts in finding parts and fixing my car in a timely manner. 2 thumbs up!

sa
Review №26

Wilman is literally the best human ever. He went out of his way and did so much for me and my vehicle. It came out amazing and I couldn’t ask for any better! Love this repair shop!

Ni
Review №27

Allen was my mechanic. him and everyone at the autoshop is very professional and kind, they did a fantastic job and went above and beyond expectations. Hope i dont need bodywork anytime soon, but if I do you can believe that ill be back here.

sa
Review №28

Allen and the whole team are very professional and do excellent work!

Ro
Review №29

Great experience. Quality work and on time. Kept me updated throughout the repairs.

Pa
Review №30

They are great!!!! My car is in perfect condition. I highly recommend

St
Review №31

The staff are very helpful and even advocate for you if the insurance company is giving you a tough time for the rental car (in my experience).

Al
Review №32

I dropped my car off on Tuesday for a bumper repair and was told I would get it back by Monday. The whole bumper needed to be replaced from an accident I had months ago. I got a call today that my car would be ready early by this Friday afternoon and I just picked it up! My new bumper is beautiful and Im so happy to have my little cute car all fixed up. Customer service was excellent and the shop even buffed up my headlights so they are clear again! Im very happy with the service and repairs I received.

Pe
Review №33

This place is amazing!! They finished my car 4 days before they said it would be done. The body repair looks great and their customer service is excellent! Highly recommend!

Sa
Review №34

I’ve been to a few body collision repair shops and Fix Auto in Burbank was by far the BEST! They were on time, kind and extremely helpful with every question and concern I had. I don’t want to have my car repaired in the future but if I do, Fix Auto Burbank has my business!

Ti
Review №35

Very professional. Listened to what I wanted done and didnt try to up sell me. Quality work and they even washed my car! Im very pleased with my experience.

Ja
Review №36

They have world class service. Got into a small accident. GEICO arranged everything from my rental to an appointment to this shop. Staff seems to have pride in what they do. The place is clean and staff looks professional. They give you updates of what going on with your car. The car was cleaned and smelled good when it was done. They even tell you that they personally checked the car and explained everything that happened. Thank you so much!!

Ma
Review №37

Great business that gives great service!

Li
Review №38

I enjoyed using Fix auto. They were friendly, easy to connect with and wanted to make sure the work got done correctly. Would recommend them for sure!!

Br
Review №39

Very good work, fast and efficientAlan was very professional and communicated with me through out the whole process

Sa
Review №40

Fix Auto is the best! Courteous service, everything is explained and great result. Car was finished earlier than expected.

za
Review №41

Great place to work & even better Auto body shop at that . I been in this business 38 years true out 5 states . Folks in LA there are only handful of shops that are honest & do good work by professionals this is one of very few that still exist . And the owner is a pretty cool guy too .

Da
Review №42

Amazing Service and dependable. Was a little skeptical at first due to it not being a body shop i was familiar but one that the insurance recommended. At the end very Professional and amazing work left my Car like new and couldn’t be more content! Thanks Alan and Fix Auto!

La
Review №43

Did the job fast, with high quality work. Very good customer service. And very transparent with you through out the process. I would recommend this shop to anyone.

DJ
Review №44

I had an insurance claim through Geico to get my vehicle fixed. This shop is very professional and even got my vehicle fixed nearly two weeks ahead of schedule. Good as new!

De
Review №45

If you need your car fixed, ask for Wilham... he is the nicest guy I have ever met in a car shop! He and his team fixed up my car from a seriously nasty smash and grab.. I had 2 broken windows and tons of interior damage. They were prompt, informative, and completely professionally sympathetic. I like them so much, I suggested them to my mom for some repairs on her car. Cannot thank them enough for a job well done!

Ki
Review №46

Really fast and friendly!! Got my car fixed before the estimated date. Would highly recommend!

Ka
Review №47

They called me before I ever had to call to get information about the progress and finished on time. Very happy with the service. Thanks!

Ja
Review №48

Such great customer service and kindness! My car looks great, and the process was so simple. Thanks so much!

Ti
Review №49

Took our car here twice, as it is part of Geicos network. Car came back in top shape. Nice service, great manager, and when the insurance didnt cover more days of rental, they did.

Ho
Review №50

The staff was very nice but the time of the repair and the repair itself was disappointing. First I was told it would be ready on a Thursday. Then it actually wasn’t ready until Monday afternoon. I went in on Monday and there was still a little more work to be done so I waited. I paid my deductible (I did the Geico express and don’t recommend it because Geico never checked in) and when I was handed my keys I saw dried paint drips on over the back lift gate of my car. I was told to bring it in so they could fix it but I literally have no time to bring it in and wait more days for them to fix this. It should have been done right the first time. Again, the staff was nice and accommodating but the workmanship was poor. I also got an aftermarket bumper on a vehicle that is only 2 years old. The car was still dirty on the inside too and they made me wait while they wiped it down (only after I mentioned it). Just wish it was done right the first time. I will take it in to get it fixed again because they have a lifetime warranty on their work but very disappointing.

Cr
Review №51

Allen and the team at Fix Auto Burbank did an exceptional job fixing my Infiniti after I was hit. The entire process was smooth, including the estimate, ordering of parts, and the work itself. They kept me updated with the status of each step along the way and had me back on the road quickly. The work itself was top notch - you could never tell the car had been in an accident - the paint color and blend look factory new. Highly recommend this shop!

Mo
Review №52

Friendly, prompt, and professional.

Ge
Review №53

Fix did an awesome job fixing my wife’s car. They completed in a timely manner and even helped me with my rental car!

El
Review №54

Repaired all of my concerned areas and beyond. Great place. Highly recommended.

Mi
Review №55

I went here to get my car fixed after it was dented while parked in the street. I will say that Im normaly hesitant to go to a place that is recommended by my insurance company (Geico). I just always felt that places recommended by the insurance company do a more rushed job as they try to crank out cars as cheaply as possible. But I couldnt be any more wrong about this placeFirst, Ill start by saying that they were extremely professional throughout the wbole process. They really answered all my questions and kept me posted the whole way through on what was going on. I deal with Wilman Medrano who was great in communicating with me and explaining the whole process. I couldnt be happier with his service.Second, they did a GREAT JOB with the car itself. I was very nervous that they paint would not match the original paint of my car but it looks as if nothing ever happened. Wilman explained to me the type of paint my car has (3 step VS 2 step for most cars) and what they did in order to get it to look as good as it does. I honestly could not be any more satisfied with the job that the did. All around a very pleasant experience.

Ma
Review №56

Definitely recommend this shop, always on time or before the date scheduled. Great service overall.

Ke
Review №57

Brought my car in for an estimate. Quote was fair. Scheduled me a couple of days later and repair was completed at end of that day!Repair was perfect and they detailed the car and engine bay. The engine detail was an unexpected bonus. (nice!)Friendly and straight forward staff. Never felt icky or like I was being worked. Great work and great people.

Do
Review №58

I love coming here. Everyone here is so friendly and the customer service is great. They make sure that my work is done on time and at an affordable price. No upsells here!

Ni
Review №59

This review is a little late, but trust me when I say you need to bring your vehicle here! Not only was the service excellent, but the craftsmanship stellar. Being new to Burbank I had no idea where to go for repairs, so I took the recommendation of my insurance company. My truck was virtually totaled with over $6000 worth of damage! This truck was inherited after my daughter’s father passed, theres an emotional attachment, and she wants to drive it when she gets her license. Fix Auto Burbank did everything in their power so the vehicle could be hers and that meant the world to us!! You could never tell it was in an accident, looks great, drives great and was returned cleaner than it was when I left it. Wonderful business, solid 5 ⭐️

Sh
Review №60

Very friendly. Guarantees work.

M
Review №61

This is now the second time I am having them fix my car. I agree with everyone else on the friendliness, the organization, and the Beautiful work. Id recommend to anyone, to have their car repaired here.

Ja
Review №62

I am very pleased with the work that was done on my car. I have been here a couple times & both work were excellent & professional. The staff are friendly &a helpful and definitely I recommend this business. Thank you for all what you do.

Jo
Review №63

Excellent all around. From customer service to accommodating an appointment to the actual work they did to fix my car. HIGHLY RECOMMEND!!!!

Li
Review №64

If you need some serious pros to help you with your car, roll up to Fix Auto Burbank!! My window installation went smoothly and I will not hesitate to take any of my car needs here as these guys are real with you. The staff is hard working, friendly and responsive. Max gave me very reasonable rate and feel like I spent the day with some great people. They were fast too. The broken glass in the back seat was even taken care of! Thank you!!!Extremely happy to have done business with Max and the rest of the team.

Fr
Review №65

These folks handled everything like pros. Very polite, informed, and super nice all the way. Drove away a few days later with a vehicle that looked brand new. Would work with them again in a heartbeat.

Ma
Review №66

Best customer service!! The staff took time to professionally explain everything, my car was fixed faster than promised, Very happy with them. I will definitely recommend them and go back

we
Review №67

I Had an accident and these guys were recommended by my insurance company. They fixed my car in a descent amount of time, and it looks as if there was never any damage. Im happy to have my car back and thankful for the work that was done.Raffi was the gentleman that help me and I was happy with his service. He was very helpful and nice. Thanks again:

Al
Review №68

Very happy I took my car here. They really take care of their customers.

Ia
Review №69

They do FANTASTIC work! Always easy to work with. They go above and beyond to make sure me and my car are taken care of right!

BJ
Review №70

Very good job, very happy

Ke
Review №71

Amazing, honest service. Very happy with how I am being treated as a customer.

to
Review №72

They are not on time as promised.

St
Review №73

Did a great job on my car had to use them multiple times do the great Drivers in Burbank

Ra
Review №74

Absolutely the best service and workmanship. I’be been going there since BEFORE Acme Autoworks was bought by Fix — see Joe Gazalyan.

Ge
Review №75

Great Service, very professional, timing was a little longbut once I saw my car the wait did not matter.Thankyou, hope I do not need you again Dr. June

Je
Review №76

Great guys, quality repairs and were very helpful. I had a bad accident and these guys helped me out.

Ch
Review №77

Excellent quality work. Thanks

Jo
Review №78

Quick service for a flat bike tire, nice guys

Pa
Review №79

Efficient and timely service.

Ti
Review №80

Worst service, went there for an estimate, 3 days later still nothing, stay away from them.

Je
Review №81

Allen took care of me

Ta
Review №82

They are fantastic! Have already gone to them twice and have been very satisfied with their work and customer service.

Information
82 Comments
Rating
  • Address:120 E Verdugo Ave, Burbank, CA 91502, United States
  • Site:https://fixautousa.com/burbank
  • Phone:+1 818-842-2800
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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