Best experience I had from a body shop. Always kept me up to date with the repairs two times a week. Did an amazing job with body repairs and paint. Would recommend to everyone to go to this body shop A+ work and customer service.

I had a completely positive experience with this business. I keep my BMW in tip-top shape so when I spotted a ding in the front spoiler, which joined various other minor scratches and rashes that collected there over the last five years, partly because the car is lower than stock, I went looking for a top-class body shop. Thats what DC is. Starting with Stephen Fištrović, the staff were utterly professional. The bumper assembly was removed, imperfections repaired or buffed out, then it was painted, reattached and the car was ready in a week. This might seem like a fairly long time but Id rather be without the car for a few more days than anticipated if the work is flawless, and it was. They are probably not the cheapest but if you want good work done on a high-end car, look no further.

Took in my Model 3 for repairs and DC autocraft got my car finished within a week!!! Highly recommend them with their quality work! Even got a full detail before I got my car back! Without a doubt, DC Autograft is one of the best auto body shops Ive had the pleasure of going to! I attached before and after photos!

Had my car for a month, kind of a long time, but got my car back today, looks like i just drove off dealership lot. Perfect job.

They did an incredible job on my car. I will definitely bring my car there again. The place was so clean for a collision shop.

Nightmare Bodyshop - I uploaded an image of the work that they were supposed to complete as a part of blending in the doors to the fenders. Also they put my car back together after a $9000 repair for a front bumper repair my window now work in reverse and my side mirrors do not work. Miral the GM stated they are not taking responsibility for this after trying and failing to fix the mistake they made. This bodyshop is unprofessional and does shotty work.... I see that there is serious orange peel on my front fender as well. I will be calling my attorney! They also invoiced me for more work that was not completed Including a new emblem on the back of my vehicle.

It is a long story folks. My car was in DC Autocraft Bodyshop for more than 100 days...

Rob did a Great job on my Porsche! Works better than brand new! Recommend this place!

DC Autocraft is as good as it gets when it comes to quality car body repair and service.  They took care of my Tesla 3 that had been swiped very badly whiled parked and restored it to factory conditions in a very fast manner.  The paint matched up perfectly and the lines on the body are pristine. I am completely satisfied with the work and service I received here at DC Autocraft and would definitely recommend them to ppl I know.

I had the best experience with DC Autocraft. From start to finish, they handled everything with gray professionalism, but there also that personal touch. Im very satisfied with their work and they are my go to guys. Would definitely recommend their services!

Great service, very friendly and efficient.

I was rear ended on my 2018 Volvo XC-90 and this shop was referred to me by my dealership. I am anticipating on getting my car in a few weeks so I wanted to post this review on the SUPERIOR customer service they’ve given me through this process. They have called me consistently with updates, are extremely courteous, polite and professional on the phone, and I hope that more business comes their way as great karma they deserve!!!

Our Tesla Midel X was rear ended at a parking lot some weeks back and we ended up at this facility as they are Tesla approved. We considered having Tesla work on the car directly but given that weve had some hit and miss experiences with the Burbank location, and had a great and informative first meeting at DC with our rep Jonathan Figueroa, we felt more comfortable leaving the car here instead. Jonathan took the time to explain the entire process to my husband, which was much appreciated. He was always pleasant and helpful.The process was as painless as one can only hope for, and as soon as insurance gave the OK, we got the call to bring the car in. Two weeks later (ahead of schedule), we got our baby back and guess what? She looks better now than when we first got her directly from Tesla! The repair work was impreccable. The car was also spotlessly clean and looks brand new!The front office, at every step in the process, called to give updates, and to inform us where we are in the process, the arrival of parts from Tesla, etc. When it was time to pick up the car, the shop manager, Miro Bilaver took the time to go over the work done, asked if we had questions, and was sure to let us know that should any questions or issues arise, to call the shop.Job well done, gentlemen! If I could give you 10 stars, I would. I can only wish every facility took customer service as seriously as these folks.

Excellent customer service - very quick to respond and overall extremely accommodating of my schedule and timeline. They fixed my Tesla Model S perfectly and delivered on time - which is rare for a body shop. Highly recommended by a friend for high-end cars and they did not disappoint.

My BMW needed a full repaint after gravel damage. The paint was amazing. I dont think anyone would be able to distinguish from new! And it was ready early! They kept me informed and met all expectations

They did an excellent job on my BMW, great customer service! Everything was so upfront and no surprises, oh and did I mention the did an awesome job!

My Rusnak service manager recommended using DC Autocraft and because of that recommendation I allowed them to repair my car. My car had minor scratches. The original estimate was $4k and was to take 2.5 weeks. 5 weeks later I am waiting in their office for my car. The total is over $10k billed to my insurance, know wonder insurance rates are going up. The customer service is poor, all they know how to say is I’m sorry. Please everyone you will be sorry if you take your car here for repairs.

After DC Auto looked over the car, they told me exactly what it would cost, and when it would be ready. They charged that exact amount, and the car was ready a day early. Definitely my new auto repair shop of choice.

I cant say enough about the excellent quality of workmanship and service provided by D.C. Autocraft. The whole experience was beyond 5 stars. Truely a proffessional and courteous team that kept us abreast of the progress resulting in a positive experience. Highly recommend.

Impressively Excellent!!!!!...RUSNAK AUDI Pasadena recommended DC Autocraft to get my rear spoiler replaced . Theyre so efficient and service is outstanding. When I got there to drop off my Audi. It was so quick . They even offered to call Enterprise for me so I can get picked up. In a matter of 20mins..I was heading to pick up my rental car.THERESA. ISABEL. JUSTIN and ADRIAN are consistently awesome.!!!Total of 6 business days ( from the time my Insurance approved the claim), I got a call from Justin telling me its ready for pick up.And Today, my AUDI is back..Looks so Brand new from the dealership.Smells like new. THEY detailed my car!!!Thanks for taking care of my Audi DC!!...I will surely send in recommendations to you guys!!!☆☆☆☆☆- loves, Chai

Excellent customer service and quality of repairs. Always felt updated and as if I was the only customer.Great overall experience and would recommend D C to anyone

The work on my Tesla was fabulous. New car made better than manufacture.

Do not go here. Ive never been treated so awfully at any business, whether its a body shop or not.I brought my Tesla here, as it is an approved Tesla shop, and not only did they estimate the car damage at two widly different prices (one under $10,000 and another over $10,000) depending on if it was the person who hit mes insurance or was my own insurance. When the person who hit mes insurance company felt they were not getting a correct estimate, they told DC Auto they would only pay the maximum liability (which is fair) and DC Auto asked me what to do. I told them I would pay the difference out of pocket, as long as they would put the bumper back on my car while we waited the 2 MONTHS (!) it was going to take for them to get a replacement bumper. We both thought this made the most sense for everyone - me having my car back and DC not storing the car for a long time - and I even agreed to pay the pull out fee associated with this.Not only did DC not put my car back together, but they left my car in pieces for three days after I was told and scheduled a time for it to be ready and picked up. When I continually asked for my car to be put back together, and was rightfully upset after three days of this same conversation and them ignoring my multiple requests, I realized DC Auto did not care about me, but instead cared more about another persons insurance companys directions. After coming to collect my car, which I have every right to do, DC Auto kicked me out of their office and told me they did not want my business. Again, my car was still not put together and I had to send someone at a later time to pick it up since I was told I was unwelcome at their business, again for being upset that they would not return my car to normal, a mutually agreed upon resolution that was helpful to everyone, and completely ignoring me.Overall, they lied about estimates, they lied about not having a manager on location (which was proven when he walked out of a back room to kick me out) and they did not listen to their customer, but instead ignored any of those requests and listened to a third party insurance company. Ive never been treated with such disrespect - from top to bottom - and felt so ignored and lied to by a company.

Quality work, and willing to go the extra mile to make things perfect

I went talk to miro he told me $52,000 to paint my car, he told me he will email it to me, then he call me me and told me he changed his mind

Great job, but takes forever.

Terrible experience. Missed deadlines and poor customer service. Too busy to deliver on promises. The only reason I used them was because of being Mercedes Benz certified. Big mistake, avoid at all cost.

Simply The Best!!!

Good communication, service, and quality

PAY QWIK