My husband and I purchased a car for my son from Findlay and our salesperson was Melissa Ferber. She was knowledgeable, personable and helped us make our buying experience perfect. I’m so very grateful for her coming 150 miles to Barstow so we could sign the contract since we had to go back on the road as my husband is a truck driver. The whole process was easy and effortless thanks to Melissa. We appreciate her for helping us make our sons first car something he will enjoy for years to come. Btw since we purchased my sons car my daughter has also bought a car from Melissa since she did a great job with us 😇

Melissa Ferber was an absolute pleasure to work with. She was so knowledgeable and answered all my questions. She didnt make car buying a chore, she made it a fun and exciting experience. Her customer service skills and professionalism are impeccable. I am more then pleased with Findlay Chevrolet and their staff. Thanks again, youre the best!

Melissa, it was such a pleasure to be helped by you. It’s so amazing to see another woman in sales. You are extremely knowledgeable on your products and thank you for taking the time with me knowing I wasn’t ready to buy right now but still answering all my questions for when I am ready. I will definitely be coming to you.. If you want a knowledgeable and kind sales person who makes you feel like family, call Melissa!!!!

Great atmosphere, fantastic crew. I could not have been more pleased with my experience at Findlay, my sales rep Alexis was a pleasure to work with and I will most definitely be referring family and friends to her in the future. Great energy, Good intentions, and Great communication. Best dealership experience I have had by far.

We are so thankful for John Wilson! We met him at OUR PLACE on Hancock for a promo night and 2 days later we bought our son a car from him and Findlay! John is professional and friendly...kept his word on the numbers and terms!!

Nice to be in a none pressure atmosphere for such a substantial and crucial purchase.Also Alexis Hudson was extremely helpful and informative to our questions.Your efforts are greatly appreciated.SignedHappy Motorist

I live in Reno, and happened to be down in Bullhead for a family event. A day before I was set to leave, my car started having a lot of problems. I was traveling with 4 kids so I didn’t want to risk driving back all the way home with my car like that. And since I was from out of town, I didn’t have time to take it in to get all the problems fixed. I decided to go into Findlay just to see what they had. Jonathan Hernandez was the salesman that first walked up to me to help me out. Let me tell you that I couldn’t imagine working with anyone else! He was so professional and so great with my kids! He helped me understand everything through the whole process, and was able to get me a great deal! When it was time to leave with our new car, he even jumped in the car and helped me install my kids car seats! Honestly one of the best experiences I’ve ever had purchasing a car. I’d recommend him to anyone and everyone!!

Alexis helped us get into a safe and reliable vehicle for us and our children. She did what it took to help us. She had determination and made us feel like we were in good hands. Thank you, Alexis!

I traded in my Kia and bought my new Terrain from Trevor and he was fantastic! He was friendly, informative, and made the entire process a breeze. Thanks Trevor!

I recently went in to Findlay and was treated with the utmost respect. I told them I had no problem not trading in my current vehicle. When Chris G. Brought out a truck I had my eye on, he made the transition so much more easier. They weren’t pushy on trying to get me to buy it, they were patient and let me process it at my own pace. When I made the decision to buy, Chris G. Helped me from beginning to end. I told him the amount I could not surpass, and he made it happen. Got me some n and out within an hour and a half. From the test drive to the signing, I didn’t feel any pressure, and that I could walk out at any time. Thank you all at Findlay in Bullhead City/Fort Mohave, and especially thank you to Chris G. I will be buying mine and my family’s vehicles from him going forward.

They sold me my first ever car and I am in love with it. John Wilson has been so great at giving my family affordable cars when we need them. We always go through him. He makes sure we get the best deals and makes sure we get something we love. Thank you guys!!! I highly recommend!!

There are not words to describe my experience at this dealership. After visiting a different dealership we had actually given up on our search for a new vehicle. We decided to try Findlay’s and that is best decision we have made! From start to finish the customer service was above exceptional. They accommodated my families needs and gave honest feedback on different vehicles. They are all genuine people and there was absolutely no pressure. If your looking for honesty and someone to actually assist you based on your needs this is the place for you! You will not regret choosing Findlay’s.

I have to say that working with John Wilson and the gang at Findley Motor Company is pure pleasure! If you want unsurpassed knowledge of his product from a person that truly cares about his customers then go see John. you wont be disappointed!!!

Alexis is the most helpful person I have spoke to. I keep up with online inventory and have lots of questions and she is always quick to respond with all the information I need. I highly recommend asking for her when at Findlay!

Got there early and they took me right in. Chris White took great care of me AND my truck. Was done sooner than expected. Thank you for taking good care of her.

All the associates are nice and very professional. Even after buying our vehicle, our salesperson helped us the next day with the technology. Would definitely recommend buying a vehicle from Finley!

Ive been working with John Wilson over there looking for the perfect truck that fits my needs and budget and let me tell you he has sent me many options and has never gave up on helping me and finally we found what I was needing, This guys knowledge is incredible and his customer service is above all, I highly recommend you visit these people when looking for your next vehicle.

I was assisted by Alexis and other associates when selling my Jeep. There were no games, no funny business and everything being done was explained to me so I fully understood what was going on! As a first time seller/buyer this was beyond helpful and made my experience amazing! Definitely will be doing as much of my car related business here!!

Buying a car has never been so easy! I had the best experience all thanks to Chris Gonzalez. I gave him a list of what I wanted and he definitely exceeded expectations, I can’t wait to return for my next purchase 🤩

EnoyeeJOHN WILSONLocationBHC AZGreat customer service. Always gos out of his way to help and make sure you are satisfied.Honest and loyal.John Wilson got my family and I in the perfect truck that fits our needs.He did not try to push random trucks on us that didnt fit our budget but knew exactly what we was looking for and layed down our selection.Most dealerships will try to clear there lot with vehicles they dont want and try and push you into somthing you dont like.Not John.John Willson will make you comfortable with making a decision on your vehicles.Thank you John

Love Findlay ! They always find me the exact vehicle Im looking for. I just bought a new Yukon and John Wilson and Mike Costa were amazing in making sure the process was quick and simple. Im a long time customer and will continue to always buy my vehicles from Findlay in BHC ❤️

I went to Melissa and she was very knowledgeable and helpful! She definitely knew her inventory and made me feel very welcome.

Hi Mileena here! My sales person Alexis was completely amazing! Love her and I will be returning to her!!!

Go see John Wilson he’ll take great care of you! Known 20 plus years…never meet a nicer guy.

I was in a horrible accident and needed a new vehicle. With it being recent I dont get around very well. James Mo Molina took great care of me. He made it as easy as possible for me. Adam in finance, same! Chris is very awesome, also. Everyone in there is so kind and always smiling. As for customer care: free oil changes for the first year, lifetime clear bra and lifetime tint. Incredible! Thank you so much.

Alexis Hudson was very informative and helpful, ask for her you won’t regret it, would recommend her to anyone!

We were looking for a truck in town so we didnt have to go up to Vegas or elsewhere, and we lucked out with Trevor. He got us a great deal, and was super patient and friendly with us. Highly recommend.

Findlay always goes above and beyond to help their customers out. They treat you like family and really listen to what you want. I would 10/10 recommend everyone to get their next vehicle from them.

I’ve been a customer at Findlay’s for the past three years. Any time I’ve had my other truck serviced it was done right and if not they followed up by more than taking care of my truck. I purchased a new Trail Boss this year. Although it took more than six months for the truck to be delivered I sure am glad I waited. John Wilson was always professional during the long wait and made sure I was completely satisfied with my purchase. There was an issue with the detailing but John went way out of his way to take full responsibility and to make sure it was done to my satisfaction. I look forward to a lasting relationship with Findlay’s and would recommend them to anyone! And find an alternative source for the chips!!!

I went in there originally to ask some financial questions about the 2019 Dodge Caravan GT that I had my eye on. Bradley was very friendly and knowledgeable. We took a test drive to see Id I would be comfortable seeing over the dashboard in it and I had absolutely NO pressure from him about purchasing the van. (Of course, after I drove it I was hooked! No sales pressure needed!😄) Thank you for making the time enjoyable when I thought I was originally going to be hounded like I was from the Vegas dealership!Chris also answered all of my questions.The only gripe I had was that I was told my payments would be $xxx.00 and the Gap and service contract extra payment werent even mentioned until after I had signed the contract. That wasnt cool. Everything else was 👍!

What a great buying experience! I bought a used Yukon. It was exactly as described on the website. Colten was a great salesman, and I highly recommend him. He made it so easy. All paperwork was made very simple for me. I’ll definitely look to work with him and Findlay GMC again in the future.

Thank You to Ray and the Findlay Family Great Experience to help my family get the car we needed at an affordable price! They really do everything they can for their customers !!

Went to have my truck repaired and ended up buying a new one. Everyone was very helpful and respectful. No pressure at all. I only wish they had a bigger variety of trucks to choose from. Made me a good deal on my trade in and on the price of the new truck. I highly recommend them and will continue using them for my vehicle needs.

We purchased our vehicle with Colton. Hes very knowledgeable and easy to talk to and work with. The entire team worked with/for us to make sure we were comfortable with our purchase and that it was the Right car for our personal needs. Process was well explained, well executed and very professional. Dont hesitate, youve found the right dealership.P.S. Be Kind and theyll treat you right. Dont and Ill be happy to have a personal chat with you.

I am so pleased with the service I received, I am never disappointed with the service I receive at Findlay. The young man who was in your service area went above and beyond taking care of my car. I didn’t have an appointment and it was a holiday weekend and my battery died. I was able to get my car jump started and got it down to Findlay where they did everything they needed to do to get my car running. I was so pleased because that is my only car. I give them several thumbs up 👍.

Ive heard good things about Findlay, and after going in to see for myself, the rumors are true. I was looking for a gently used daily driver and Trevor helped me find a great ride and made it easy.

Updated review 09/22/21After the original review, the vehicle once again displayed electrical problems. This would mark 7 out of 15 days of the truck being in the shop from the day I took delivery.The management team reached out and did what they could to get me into a new truck. I’m happy with my replacement vehicle and now can feel safe with my family. Kelly(service), John(sales), Haydn(finance) and Michael(delivery) are highly professional and will recommend them to any anyone. They all went way above and beyond to get this issue fixed and make it right.I still feel the same about sales management unfortunately.————-Original review date(09/17/21):Revised 9/19/21*This is my second run-around at this specific dealership and wanting to have a change of heart to shop for a new truck was given.I personally think the sales management team is a big let down when it comes to 2 people specifically. If you don’t want your credit profile absolutely destroyed then I highly suggest moving onto another dealership, other than Findlay. Was told verbally and through text that we will run a credit check through one bank and one bank only. As we agreed and met in person under those circumstances, I sat and watched my credit be ran over 28 times.Secondly, the truck I had purchased had major issues relating to the software within the truck, only 15 days after purchase. Not a problem with Findlay. But rather a problem with the fact that this issue had nearly taken my life, losing all power at 40+ mph, then proceeded to watch the service technician the following morning take it for a test drive. You would think he would take what I said into consideration that just maybe you don’t have to hammer the gas to test if it powers off or not at speeds of 65+mph. The way the truck was handled before my eyes was embarrassing. His exact words were, “when we took it off-road, it died on us and I was like.. oh sh*t!”Truck was also taken off-road without my permission.I do although want to give a big thank you to John Wilson, Hayden and the rest of the sales team for the awesome customer service throughout this process, but unfortunately I will not not doing business again with Findlay due to the lack of professionalism I had received through-out the other departments mentioned above.

I just Moved to Fort Mohave from Central Florida and my car didnt fare the trip well. After several days of looking for a new ride I was referred to Findlay. I worked with Chase and he helped me get into exactly what I wanted! I was never pressured into buying during the entire process and everyone there went above and beyond what I have ever experienced at a dealership in the past. You guys rock and will always be my first stop when I go car shopping again. Thanks so much for everything you did for me and do for the community!

I love my new truck despite the market not allowing any deals or negotiation on price. 5 out the 6 people I worked with I would place in high regards. I spoke with upper management and ownership about the other and all agreed its an opportunity to learn and be better. If I get a worry free 20 years with this truck, like my previous GMC, I will be a happy camper. Brand Loyalty!

Chris G. helped me get an infinity G37 and made the whole process seamless. I was treated like family while feeling like I really go at my own pace in the car buying process.

My hood area was dirty and greasy from the work done on it. My door sill was marked up from the boots of the staff. My appointment time was over booked. They did get me out close to the estimated time. The sales staff I think could be more professional while in the view of customers. And Im not sure but I dont think both services that i requested were done but Im not 100% sure. They did add DEF during the service which I would have expected but it wasnt completely filled. Just a total lack of detail and sloppy work. If I saw all these things then what can expect from the service items I cant see?

My boy George hooked me up and got me out of my Dodge Journey that I was dying to get out of and into my Buick Encore that’s way better on gas and it’s beautiful turbo for my speed demon side. Was patient with me because I was real iffy on the car but none the less he recommended it and after the test drive let alone price I was given, couldn’t be happier.

I have always gotten my vehicles froThe Findlay fam!Thanks John Wilson!! I have gotten multiple vehicles from you

I will definitely recommend Findlay to my family and friends. Trevor was very friendly and informative. When I am ready for a car will come and see Trevor.

Great service from Chris! He made my first time buying experience easy and I am very happy with my Traverse!

Coleton Brooke is amazing! He got us the exact truck we were looking for! This is our 5 vehicle we have purchased from Findley!!

The people at Findlay Motor Company were very easy to work with, and seem to care about their customers. My only complaint was getting a vehicle that was not quite what I had ordered. NOT Findlays fault because it falls directly on what Chevrolet delivered and what was available after a long wait. New industry standards across the United States caused by the Wu Haun Virus I guess.

Great environment, friendly people, great place to buy a car! See John Wilson!

Dwayne,, Raymond, Mike & finance guy were amazingIve been in other dealerships never ever have l/we expericed such a great group of guys, it was a very long day but they made it well worth our time & of course my Son Loves his truck & how they were able to help him/us, thank you, thank you for such a great experience 👍💕🙏🙏🙏

I went to Findlay skeptical but Johnathan Hernandez solved all my problem when finding g a new vehicle. He was friendly and quick with whole process. Anytime I need anything, he messages me right away. #1 Customer Service in town hands down.

Melissa Ferber, was truly the main reason I chose to purchase a vehicle from Findlay Motor Company in Bullhead City, AZ. Melissa really cares about her customers, and wants them to be happy and have a positive experience. We had a situation happen, and Melissa was the Sunshine in the storm. Melissa totally took initiative to take us back to our hotel... an hour and a half one way. She even got us dinner, because we had been traveling all day from Southern Illinois to pick up a vehicle.Melissa is not afraid of taking on the hard jobs to get things done right... the first time! I asked her once, and she told me they had a vehicle I requested. She coordinated with her team to bring the financial and registration paperwork to us. And did I mention... this is the second time she made a 3 Hour trip, so we didnt have to travel to bring us our perfect vehicle!!! 🥰 She personally test drove it for me and made a video so I could view the interior and exterior. She had it detailed and filled with fuel for me. Melissa really went over and beyond to make everything PERFECT!!! Melissa is one of the only females at the dealership, so I really appreciated and trusted her... someone that could relate to me as a female, my needs and expectations of the vehicle to not be stranded. Thanks Melissa Ferber for finding me the perfect vehicle and we felt safe driving the vehicle to Yellowstone national park, and then all the way to Southern Illinois. We love our new vehicle and we absolutely love Melissa Ferber for making it happen for us!!! ❤ Melissa Makes it MOVE!!!👍👍

This was the best experience I have ever had purchasing a vehicle. As soon as I arrived I was greeted by Melissa and she made this transaction so simple and fun ! I was grateful to share my story with her and I felt so comfortable with her almost as if Ive known her for years. I highly recommend this dealership and would love to mention how amazing Melissa is.

Mike from service dept. was very nice. Unfortunately when turned over to a sales person, we were told neither of the vehicles (BMWs) we drove to look at were for sale anymore. They had decided to wholesale them even though we had cash in hand! Still on the lot, still listed online. Their loss. So we went to Diamond Auto and purchased a new Cadillac.

Tristin is the best car salesman Ive ever dealt with. He was very attentive to my car needs an delivered just what I needed in a vehicle, along with his Finance Officer. So glad I went there.

The gentleman that helped me was very nice and helpful. When they called to let me know my vehicle was ready they drove it up to the door for me and sent me off with well wishes for the rest of my weekend.

Great service ! Amazing technician! And amazing sales department . Highly recommend

John Wilson is and always will be my go to person for anything I need at Findlay!!! He’s truly one of the most down to earth easy salesperson I’ve ever encountered!!!

Great, no hassle experience. Paperwork took a little longer then we were hoping but overall it was a very pleasant experience. Would recommend this dealership to others.

I bought my 2010 Silverado at findlay and worked with kaileysue. She was wonderful to work with. Friendly, informative and I did not feel pressured. She has a very bubbly personality that helped make the whole process feel fun. Thank you kaileysue I will be a forever findlay customer and highly recommend kaileysue to all my friends and family.

Alexis was very knowledgeable and answered all my questions about trading in my vehicle! Thank you 🙏

Great people to deal with. No run around straight business. All the the people there were very helpful and Courteous. I dealt with Chase good guy and helpful 🤙

Great experience with Findlay! Easy to work with and not a “typical” dealership that swarms you when you get out of your parked car on their lot! Thanks Findlay, for all your assistance in finding our dream Z71 Suburban!

Best experience I’ve had buying a new car, John Wilson went above and beyond to make sure we left with a new car!

We bought a certified preowned GMC Acadia. Let me first start off by saying our sales experience was great and Jonathan was very helpful. We originally came to look at another car that happened to sell the night before, so we looked at the Acadia and decided to go for it. After spending a few hours negotiating and getting ready to leave a few times we came to a deal. We were told that buying a certified preowned was the next best thing to the car being brand new. We were told the car had a 171 point inspection and everything was replaced and manufacture new. So we felt confident spending a bit more than expected. Once we got to financing that was another story, the finance manager was very rude once we told him multiple times we did not want gap insurance or an extended warranty. He was not very professional at all and didn’t even want to go over the paperwork. Once we asked to see the paper work and go over it before signing, we noticed they did not discount the price like they said they would out in the sales office. So that was another go around. We finally got everything done and we were off. Not even having the car 3 weeks I noticed when braking it was squealing like crazy. I went over the paper work and looked at what they installed new, which was brake pads. Also the 171 point inspection said rotors were good. That was not the case I’ve never heard a car sequel so bad. Took it to the mechanic sure enough rotors were totally bad. So 500 dollars later finally the squealing has stopped. On top of that the back right strut is leaking which from the inspection was checked off as good to go. I’ve never bought a car and had to fix it within the first month especially a 30,000 dollar car that was certified preowned. I’m beyond upset and will tell anyone I speck to not to go to any Findlay dealer. We also went to a couple in Las Vegas that seemed totally shady as well.

I would like to thank John Wilson and Alexis plus finance for outstanding service and cant forget Mike Costa. Third vehicle bought from Findlay.

This was the best car buying experience I have ever had. The sales people were very knowledgeable and courteous. The facilities were spacious and made us feel at home. The finance manager found rates that beat my local credit union and made the experience very pleasant.

Chris Gonzalez has been the best assisting with all our vehicle needs.

Dealership has an amazing staff, always willing to go that extra mile to get you what you want!!!

Went to Findley to test drive a car. Chase greeted us and was genuinely ready to help. My Daughter needed to purchase her first vehicle. We had been looking for months. Decided to go drive an Equinox. Chase went out of his way to make this happen. She drove new and used. Found what we were looking for months right here in our home town. Needless to say we started the paperwork with a specific budge. Adam in financing made it happen. We left that day with a beautiful car. Jaylene loves her new Equinox. Thank you Chase for the 5 star service. Great customer service.

The attention to customer service in the service department by Steven (spelling?) and the sales department (Michael Patterson) deserves recognition. They both went above and beyond, because of that I will be a return customer and our company plans to purchase new trucks. Thanks guys!

Best vehicle buying experience ever! Andrew and Gage ....HIGHLY RECOMMENDED!! Adam in financing was great as well! Thanks guys! Thank you Findlay! One VERY HAPPY customer!!

My wife did me a favor and took my truck to the dealership they had a special on oil change 127.00 for diesel cool thats a great price if they did it just did that. I just did my self and my oil filter was not been changed by the dealership. I put a wix filter on they use ac brand so I got a truck wash for 127.00 🤬 dont use this dealership for a oil change sad but true as of 4/28/21 I have an update There gonna make right by it I will keep you guys posted

Really nice and knowledgeable people working there had a good experience

I have a tire issue. I was here a week ago for a new battery. Service is great. However, no one in the sales department is wearing a mask. There is a sign on the door of the service department. You must wear a mask in the building. No such sign on the sales door. No one in the sales room is wearing a MASK.

Chris White has been the most helpful representative I have worked with in all of my years of working with Chevrolet. He went out of his way to make sure customer satisfaction was met. I’m very appreciative of him and would definitely recommend his customer service to anyone!

The process was thoroughly and professionally administered. Pricing was reasonable for the services rendered and my representative was both personable and possessed of a refreshing sense of humor. The lounge area was comfortable and accommodating. Overall, quite the pleasant experience.

They are completely AWESOME. The staff is so great and the customer waiting room is AMAZING, makes the wait enjoying and comfortable. Service Writters are so cool. Just loving my experience and look forward to seeing the repairs that are being done on my Buick.

Travel from Colorado to this dealership to purchase a 2020 Chevy blazer RS. I got to tell you that these people know how to operate and run an automotive dealership in the 21st-century. Adam, our sales man was extremely knowledgeable, listen to everything we had to say and made sure we were happy. You hear that set a lot but not often does it happen. I was very impressed with the crew, the cleanliness of the store and the smiles on everyone’s face.

I was greeted upon entering the service department and directed to my service representative. He took my information and explained what would be done then told me how long it would be. From prior service I knew where the waiting room is and I waited for the approximate time and the service writer came in and said that you truck was ready.

Great place with a large selection. The service technicians are awesome there. Mike O really knows his stuff.

My experience was perfect at Findlay. Coleton helped me through every step of the process- ensuring I was happy with numbers, and my new vehicle. Coleton also showed me how to work the new gadgets on my vehicle before sending me on my way. All in all, they made it easy.

Your sales team of Manuel Nevarez and Mike Gonzalez made purchasing my out-of-state vehicle an awesome experience. They worked with us on negotiating the price to come to a good deal. They were very professional and efficient in doing so. We flew into Las Vegas Nevada from California where we were greeted with a driver from Findlay Chevrolet by the name of Monte. He was a very polite and professional driver and we arrived safely at the dealership. Chase Merrigan took it from there. He set up all our paperwork seamlessly and closed the deal with us. Chase assisted in setting up all the Onstar/Sirius XM and thoroughly explained all of the features that my vehicle had to offer and ensured that we were familiar with it as we prepared to drive back to California. Overall our experience with Findlay Chevrolet Bullhead City, Arizona was an excellent one! My wife and I are completely satisfied customers and we’re happy that we purchased our vehicle with Findlay Motor Company! Thank you!

Gr8 experience, Chris & crew are professinal, courteous, personable. Top shelf service!

They made us feel very comfortable. George was very professional and still friendly. We appreciated that he wasnt a high pressure salesman. And he went above and beyond to help us find what we wanted.

Very professional and courteous. I needed to get my car in quickly and they were able to find an opening for me.

Love Finley very nice people work their Shane was awesome

Thank you Findlay for the amazing deal you gave me! This dealership is awesome. Everyone is friendly.

George and Mike were great in helping and explaining everything . They were both very friendly and nice to us and that was fun and funny. Great job thank you both cant wait to see them again

It was probably the best car buying experience Ive had in a very long time..Thank u to Jake and Jon for being so nice.

Our experience in the process of buying our new vehicle was smooth and easy. Our salesman Eric was absolutely amazing! He really worked hard on our deal and got us into the best vehicle. We highly recommend Findlay as their customer service is outstanding, especially working with Eric.

Wonderful friendly and helpful people. Had a great experience and would definitely recommend

Brady, my salesman, was just great. Very cordial, professional and friendly. Made the truck buying experience fun. Donnie in finance was informative and professional as well.. The Internet salesman, Ulises, and manager, Joseph Cox, were great to work with as well.. Great buying experience.

I have been doing business with Findlay for many years and have never had a bad experience! From sales to service and even parts! I feel Willy and his crew in parts always do their best to get me the best parts at the best price, Kellie and her crew work tirelessly to get me taken care of as quickly as possible and John in Sales always goes above and beyond to help me especially after the sale when most salesmen forget who you are!! I would definitely recommend this Dealership to anyone.

Findlay Buick has really gone above and beyond for me. They blew me away with phenomenal customer service! As they were very helpful for the entire process not just for one day! If you are looking to buy or lease a car this is your place! Thank you Findlay Buick

Absolutely love this dealership Ive bought multiple cars from them. They have always taken very good care of me!

I had a great experience at Findlay they were very helpful and worked with us to get us into a vehicle that got our budget and had all of the things we were looking for in a second vehicle. Would definitely go back and I would recommend others to go to Findlay for there future car purchases.

Alexis Hudson helped me get into my new Jeep and I couldn’t be happier. Thank you Alexis at Findlay!

I brought my truck into the dealership to have some work done on June 21st.this work consisted of an oil change, Have the laps in both headlights replaced and get an estimate on a new front grill as well as replacing the driver side door panel and driver side door lock switch. The oil change and lamp replacement went well. However do to a lack of parts and availability in the supply chain i was to pay for the parts (for the above estimate) to which i agreed too (was told i was I was getting a complete door panel and i was under the impression i was getting a complete front grill) . My parts arrived and and my truck was dropped off at the dealership on July 9th for a Saturday scheduled appointment. So Far things are going great. The afternoon of July 9th I got a voicemail from the servicemen (which was garbed and I couldnt make out any of the information,perhaps a bad connection)I called the dealership back and was amazed when the person answering the phone didnt offer to try and help find the serviceman who had called me. Instead I was asked to listen to my voice mail again and call back that way I could be directed to the proper person ( at which point I hung up in frustration). On Saturday Morning (July 10th ) I called the dealership again to check on the trucks progress and was told the serviceman (Steven) in charge of my truck was busy with another customer (this is acceptable as i am not the only one having a vehicle serviced) and that they Steven to call me back with and update. Since I was in the area I went by the dealership to physically walk into the service office for this update (this is about a 20min span from the call to me pulling into the dealership) as I was pulling into the dealership I received a call saying my truck was done. This is great I was there to pick up the truck and pay my remaining balance and that is well I found out that the grill was not complete. I didnt get a new GMC logo because it was not part of the grill. I was then offered to get one for I think $90 ( never in the process of the esitmate was this mentioned as not a part of the grill). Frustrated I paid the balance and got in my truck and drove way. I got about 1 mile from the dealership when I looked at the door panel and you guessed it saw missing a piece ( I expected a new complete door panel) . I turned around and went back to service to see Steven whom at this point was dealing with other customers. I waiting patiently within a few minutes Steven was inspecting my concerns. Steven then went and found Aaron one on the mechanics that was working on my repairs, thats when I was informed that the piece in question was not included in the repair. I then informed them that old piece in the old door panels cup holder when I took the truck in. I was told at that part they would have to ask around and would notify me if the part turned up. As of July 20th I have yet to hear from anyone in regards to missing parts or pieces to complete my repair. I believe that Steven has good intent and that Aaron gave me the best information he had at the time. Disappointed there was zero follow up and this survey allows me to share this experience.I would not recommend Findlay to anymore, Nor will I being bring my business back.This in unfortunate as Findlay in the only game in town for GM.

My experience was a very good one, Gage was amazing! He got me into a vehicle that my kids and I love!

Great Customer service Excellent employees couldn’t ask for a better place or service.