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Auto Doc
2170 AZ-95, Bullhead City, AZ 86442, United States
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Auto Doc
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Pe
Review №1

Decent communication in the beginning Up front about diagnosis and did not charge me diagnostic fees when I chose to hold off on the recommended repairs.I will however disclose that I was lied to about work done. I asked them to clean my throttle body before putting in factory sensors. He said he did amd.car still stalls. I had it towed home only to discover it was NOT cleaned. It would have been alright with me if he told me straight up that they will not do that because they believed the issue was something else. I specifically asked if it was fuel gunk related and possibly a catalytic converter that was damaged. I was told good guess but no. I was then told several times to replace my new sensors from orileys with factory sensors to the tune of about 800.00.Luckily I stopped them in time.The car needed the throttle body cleaned and a catalytuc converter replaced. I got the proper work done for less than 800 with OEM parts included. I was told by autodocs that I would also need a fuel pump and that was upwards of 1200.00 followed by the powertrain control module.Do your research. I feel this shop is all about the high dollar fixes with little to no regard to the customers wallet.

No
Review №2

John and techs at Auto Doc saved the day for the entire family, including 2 dogs. We were all loaded in our Honda Pilot, ready for the 6 hour drive home to CA and alternator completely failed. I called John at about 2:30 and told him what was happening. He called around and had an alternator delivered to his shop and our Pilot was towed to Auto Doc. John and his techs stayed late in order to finish the install and get us back on the road that same day, which the family was very happy about!I have used the shop multiple times for routine oil changes, AC service and air suspension replacement on our tow vehicle. Very honest and fair pricing. John takes the time to explain what needs to happen and available options. I highly recommend Auto Doc and appreciate how John was able to get us back on the road in such a short amount of time and didnt make us wait until the next day to start the job. Great job!

Em
Review №3

VERY clean and thorough. had pictures of everything before and after. great experience. would definitely come back. everyone there was very personable

Sh
Review №4

Honest, not badly priced and willing to fit you in same day if possible. Great guys.

Ba
Review №5

On our road trip our car started making a weird noise. We pulled in and asked about it and they took the car right back to check it out. They were clearly busy but squeezed us in anyway. Told us they couldn’t find any issues and sent us on our way. He (I think his name was Shane?) asked a lot of questions and even showed us under the car. I am so appreciative of their time and honesty!!

Ba
Review №6

This auto shop is the boom! Excellent communication, fantastic service, phenomenal customer service and repair pricing was less then expected. This will be the only auto repair shop we’ll use in BHC.

Ma
Review №7

Took my Prius and my Ford truck for oil change and maintenance and l was very pleased with the service.I highly recommend Auto Doc.

Me
Review №8

They over charge you. DONT COME HERE. COMPLETE SCAM. There are way better, honest mechanic shops around.

Ke
Review №9

If you had a flat tire and went here. He would recommend a rim, brakes, bearings, and an axle. All to let you know you had a flat tire. And, yes, it costs 150 bux for that information if you dont want to fix his suggested remedy, then, get out.

Ri
Review №10

Got an honest assessment of our problem and had a very positive experience. Thank you.

Ka
Review №11

Due to health issues I needed help to get my car serviced. John and his staff were wonderful, helpful and courteous. Service is now complete and one less thing to worry about. Thank you all so much, you are the best. 👍👍👍

Li
Review №12

I had taken my car in for repair and they had no problem taking care of a Kia soul they took care of it in a timely manner and they were very friendly and then I brought my car back for a different thing to have done which was a tune-up and it was a very reasonable price and I didnt feel like I was walking away being taken advantage of I will definitely be back if and when my car needs some attention

Jo
Review №13

Great Service. Fair Prices.

Re
Review №14

John was extremely helpful! If you want an honest guy, he is your man!

No
Review №15

My Volvo is just out of warranty, I didnt want to drive to Las Vegas for service, Auto Doc was recommended to me by several people. John was fast, he explained everything to me and the charges were a lot less than I expected. I like that i can check out the service done on line and make appointments.Thank you, I will be back

L
Review №16

Extensive repairs to my 02 Diesel Excursion, got it running well again. Also repaired my 99 Jeep Wranger and my 74 Suburban. Excellent work.

Ro
Review №17

Fantastic! John and all his crew do a great job. Very through.

hu
Review №18

First, the shop is extraordinarily clean. He was direct, honest and beyond prompt. The shop took care of arranging the towing, called me promptly with a diagnosis, offered priority options and my car was completed the next morning. My VW Toureg has a sophisticated EPC so I was confident in trusting autodoc making the repairs because of their modern up to date factory program diagnostics. I would recommend autodoc without hesitation. W. Carroll BHC

ja
Review №19

After two trips to dodge and 2100.00 later. My truck was not performing to the point it would not run. On a recommendation I took my truck to the Auto Doc and the next day I had my truck back and running perfectly. John figured out the problem that the dealership could not.

ti
Review №20

Overpriced with diagnostic fee higher than dealerships.

st
Review №21

The person in the place that runs the shop I believe looks like he wants to chew your head off or punch you in the eye

Ke
Review №22

John, and his staff were very professional & got my fuel pump completed in a timely manner ( actually John said around 5 it would be, BUT they finished it an hour BEFORE then !Thank you very much John & StaffHighly recommend

Tr
Review №23

Good people 👍🏻

Cl
Review №24

Excellent. Work always done right. John is great to deal with

k
Review №25

John is a very honest auto repair shop owner. Im pleased with his and his mechanics work. He also did me a huge favor on my vehicle.

Mi
Review №26

John was honest I brought him a POS Toyota 4 runner I bought at an auction and it had do many problems he did not try to sell me Anything and he declined his usual fee, wow an honest auto mechanic, youve secured my future business thank you John 5 stars all day

Ar
Review №27

Great shop 👍 They save you $ where they can, but also take care of their own people. Honest & upfront. Quality work. Fast service. 100% recommend this place.

Ja
Review №28

Honest and fast!!

Mi
Review №29

Its funny I havent had the pleasure of using their services. My automotive needs have been very weird and too specialized for anyone to help.But my Mother and brother swear by them on quality, price and most importantly honesty. As I find myself interacting with those whove lived here for a while I continually bump into people who swear by these guys.So thanks for not taking my money for a longshot fix and thanks for all the good work on the familys vehicles

tL
Review №30

What do you do when you are 250 miles from home and your car gets sick and are near Bullhead City? You go see the Auto Doc. “Dr” John saw us immediately. Within an hour he diagnosed the problem, administered treatment, and had us on our way. We were so pleased with the quality of the work done and how reasonable his fees were. If you need service in Bullhead City, dont go anywhere else.

ed
Review №31

Charged me $1367 to fix my air on my truck and guess what... still no air ..the guys is a liar and a thief and wont fix his mistakes dont go to him!!!!

Ji
Review №32

Great service they were honest and very thorough they did allot of work on both our trucks and they came out perfect will always be taking our trucks there from now on. I would highly recommend them John and his crew are the best.

Ca
Review №33

Honest and professional. My car overheated on the way into Laughlin to perform for a show. They got my car in the next morning and fixed it in time to get me home to Vegas for my next performance. So thankful and friendly service. I highly recommend Auto Doc.

TI
Review №34

I took my Ford Expedition to three other repair places...one a Ford dealer ....one an air conditioner only repair facility.....non of them could find why my air conditioner was leaking refrigerant. I probably spent $800 with these companies. Then I tried Auto Doc in Bullhead City. He found the problem.....unfortunately it was an expensive repair....but I decided to go forward......After several months the air conditioning continues to work great. They are not the cheapest... but they did a great job. I wish I had taken it to them in the first place

Je
Review №35

I will say they are pretty good got my car in about 8-9 am got a call saying what’s wrong and how much by 2 pm that day I had my car back.Great service

Ke
Review №36

I also would not recommend him to my worse enemy. He lied to us on a van we bought from him. My husband is a decent mechanic himself and we purchased a van from him he advised he had started with a alternate fuel. All it needed was fuel pumps and my husband got it home and the radiator and rear gas tank were leaking so, ok we purchased parts and got the motor running. The van had a bad motor no oil pressure and top end knock. We would have bought the van anyways but he did not need to lie to us and tell us he started it when it was very clear that he had either not started it or he knew it had problems and advised my husband the motor was good, he positively lied regardless of the vehicle problems.

Ch
Review №37

These guys are the Best! I wish I lived closer to this shop, I would take all my vehicles here. You wont be disappointed!

Ge
Review №38

Horrible Experience. Would give zero stars if possible. I paid over 200 dollars to get my car diagnosed, and fixed the part that John told me was the problem. It was incorrect. I called him to tell him my concern. He followed by telling me that “He is not a magician”. I didn’t know you had to be a magician to do your job. Wouldn’t recommend this service to my worst enemy.

BR
Review №39

John is the only mechanic I trust. Great quality work, honest, no bull, and he wont sell you somthing you dont need.

Sa
Review №40

Cleaness was very poor I was sick for 2 days

Pa
Review №41

Great website . I found what I needed.

Se
Review №42

My AC gave out on a trip to the lake and John got it fixed up in about 30min. Great service and price!

Je
Review №43

You need anything done on your vehicle this is the place to go.... Great service friendly staff and a ton of knowledge

Ry
Review №44

We dropped in unannounced with a hood latch issue on an Audi. The owner came out and fixed it immediately. Awesome, quick service!

Di
Review №45

Really??? You want $600-$1000 to adjust a carburetor and simple tune up on al older style car? Not sure what you are smoking, but it must be some really good stuff.

Ke
Review №46

Horrible, didnt fix anything and over charged me I wouldnt advise anyone to go here .

JO
Review №47

Costly but really worth it

Tr
Review №48

That looks like the the bug I got working as teenager

Ro
Review №49

Was pretty Rude on doing my A/C

Ma
Review №50

Service was great

Da
Review №51

John is very knowledgeable and thorough in his diagnosis and repair. I highly recommend if youre looking for good honest work.

Information
8 Photos
51 Comments
4.1 Rating
  • Address:2170 AZ-95, Bullhead City, AZ 86442, United States
  • Site:http://autorepairbullheadcity.com/
  • Phone:+1 928-758-5300
Categories
  • Auto repair shop
  • Auto parts store
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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