Have to say the customer service was good. Bought my daughter the cutest pink vapor maxes!! Thank goodness for the military discount, just had an issue where had I not checked my receipt the young lady would have not gave us our discount! Make sure you check your receipt.. Happy 🛍
Best selection in N. GA accompanied by poor customer service. The store is 35 min from my home so I called first to make sure they had my size (11.5 or 12). The young lady that answered told me that she has an 11.5 but would not verify if they had a 12 or the price. She said it was too busy for her to check and that only 3 people were working. I said its 11:30AM on a Tuesday. There is no way all 3 employees could be busy. I hung up and got in my car. When I got there a little after 12, I was the only one in the store. The shoes I wanted were on sale so it was definitely worth the drive but it would have been nice to have been told in advance that they did indeed have my size. It doesnt end there. I asked one of the young men for my size and he returned and handed me the box without saying a word. I tried them on myself and when I was ready to pay I again asked for his help. I dont think this is an isolated incident but more of the norm. The employees are not very helpful and downright lazy. I assume the shoes must sell themselves in order to keep their doors ooen.
Jordan was a great team player at the Mall of Georgia location. Shes excellent at her job. She deserves a raise or a promotion
Sales very helpful!
Nice selection of shoes, I found exactly what I wanted and at a reasonable price.
Clean nice pricing
Horrible! I have tried calling them at least 15xs. They do not pick up the phone at all. I also drove 30 min to do curbside only to come back home without my sneakers. While the heck is the manager here??
Nice kicks
Very busy place, the girl that helped me Jordan was helpful and pleasant, pretty face and smile.
Didnt have my size in blazers/ size 10
Nice team very helpful
Calling for the past 15 minutes with no answer. Even of youre busy, you hear the phone ringing. Acknowledge someone is calling and put them on hold at least.
Finally found what we were looking for today basketball shoes
Not much of a womens shoe section, of course male selection is much bigger. Wont stop me from returning though.
Me and my daughter came in the store at 8:55pm the store closings at 9pm. The association was caring and kind. They help us and got us the style we need and size. My daughter was happy with her shoe. We was out of the store at 9pm.
Very average selection of colors for shoes. As big as they are you would expect to find shoes here that you cannot find elsewhere. Although I did find the money green air more moneys there. Those were the only unique colored shoes I have find thus far. Step your shoe game up!!
Call the store to ask about an shoes! Great customer service over the phone so I know when I get to the store for customer service hospitality will Surely be waiting! thanks so much 👍🏾💯💕
Quite a fascinating store with great displays. Really good customer service
Great choices
The manager and the assistant both bullied their employees. I wont state more information at this monent because the corporate office got my complaint in an email this morning. I just cant and wont allow anyone does bullying because it is flat out wrong.Just a reminder to the manager at this location that any retaliation toward a certain emplyee ( my daughter) i will take further lawful action and civil action. I hope i get an email from the corporate office first concerns my complaint then i will be glad to state my thoughts here.Dear manager instead to bullying someone under yiur supervision you should train them lead by example and teach them but you dont bully them at the work place.
Nice shoes but they didnt have the size I needed out of the three pairs I chose...smh
Very expensive place and never have the shoe or size I need.
Thank you so much for your help. You were very professional and if I need the LeBrons I’ll be back just to get from you.
Variety of sportswear, great service
Sales associate Evander was an excellent help, and Khwaji rang us out with a chipper attitude and smile.
Drove an hour to this Footlocker because mine didnt have the product I was looking for. I got there 30 minutes before they open and I was first in line. They were 45 minutes late opening just ridiculous. Also I got what I was looking for but I wanted to purchase more and I think they were hiding some in the back for themselves.
Poor customer service, had me waiting at register for 30 minutes and not acknowledging me and my son.
HORRIBLE. I have literally been calling for the last hour. They let the phone ring for approximately 5 minutes then pick up and hang up. This has gone on FOR AN HOUR. They are not that busy. They have to be some of the most incompetent people not to be able to answer a phone. CLEARLY customer service is of no importance to these people. When I called the Gwinnett Place location the young lady said Oh yeah they are horrible at answering the phone. Obviously this location has no issue being sub par.
Employees had poor attitudes and made me feel as if they could not have cared less about me at this location.
Lower selection nice sraff
I wouldnt say it was really bad but I think they have more stuffs online than at the store. A little bit disappointing though. I couldnt find anything I wanted yet they had them online but not in store.
I couldnt be more dissatisfied and disappointed in my local footlocker than I am this evening. I have had myself snd my two brothers sitting in line since 8 this morning for a 6pm release. at 6pm she came outside and gave me one chance to play the guess your size game and because I didnt answer correctly, quickly went to the next group of guys to give the shoes to them instead. this isnt first come first serve procedure.. I cordially waited all day without once harassing an employee, but because one goes in every 5 minutes pestering employees and taking time away from other valuable customers, one already knew the size that was available. I am extremely let down today. thanks footlocker for another spoiled release.Jake major.
They don’t answer the phone at all and just let it ring I went to the store and called to see if they would pick up they just watched it ring and ring
Perfect😎
Bought a pair of vapormax gold and black here. Had the shoe for 20 days, obviously has wear on it. But for a product that took 7 years of development and expirementation the gold bands on it were already wrinkling and coming off. Will never shop here again.Receipt says you can return unworn products within 45 days, and what if its a defective shoe? Manager went on about my complaint. Oh it feel so disrespected. Well when you sell someone a $200 shoe with obvious defects you should..
Find everything that you need
It was great. Good selection
Jamal and Brice were helpful the most
Lil slow with bringing out your request. Friendly enployees
Too much price
You show up at 8 am to gey the new release and they tell you the shipment didnt come in. Could be today or Monday. You call back at noon and no answer finally at 1 they answer to tell you yeah it came in and we are sold out. Worst experience.
I’m here for the yeezy,This sucks, they’re doing backdoors.
Awesome selection of basketball gear. All the the latest heat for your feet.
Nice shoes though expensive
Prices are too high. Finished Line is way cheaper.
I have large feet. I was able to get my size here.
Staff was very disrespectful and rude. Would not get me the shoes I wanted. Will never shop at this garbage store again
I ordered my package Wednesday still haven’t received it and it’s monday bad service
Staff is very helpful and Great customer service!!
One manager there never says hi to me, he greets everyone else but not me. Does he have a problem with young people? We have money too...
Very friendly & cooperative team
They never ever answer the phone
They told me they had to size and then have it made me mad
Nice pair of shoes
All the Basketball gear you will ever need.
AIR JORDAN
Nice shoes there
I try to call but I get no answer
Great staff.
The service was poor, and the new releases only get raffles!!!
Great sales
Close by my house in the Mall of Georgia
Nice staff
They good
They finessed me out of 2 pairs of shoes.
Nice shoes
Slim pickings this week!
Great!!!
Great.
Great selections
Cool shoes
Very bad service
Ok
Very good deals
Shoes secured.
Large selection
Friendly staff
Answer the phone!!!!!!!!!!!!!!!!!!
I came to buy some yeezy today .. I got there early .. I was the second in line when I asked. They told me there were none .. others came behind me and they talked to one of the sellers and he sold him some ..I asked him and he told me that he should have reserved .. but he gave him extra money and sold it to him ..
I like it 👍
This father spends a good time and finds everything.
Good specials
Very friendly service