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Max Auto Service
1871 Hertel Ave, Buffalo, NY 14214, United States
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Max Auto Service

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Ky
Review №1

I cant say enough great things about this place. Theyve become my mechanic place. Theyre always nice, prices are CRAZY affordable, the work is always good and theyre always efficient. Never takes too long. I honestly didnt think auto body shops like theres existed but, apparently they do. Every shop should be like this!

Es
Review №2

I brought a used car in for a pre-purchase inspection. They are accommodating about scheduling the inspection, and the inspection was extremely efficient, thorough, and reasonably priced. The technician explained everything thoroughly and clearly and answered all of my questions. They caught some issues that the dealer had missed during its own inspection. Highly recommend!

Da
Review №3

Honest Auto Repair make sure you whats wrong and they dont try and upsell you. The pricing I had received here was at least 25% less than a national brand Plus Maxs is a locally owned and run business.

Ma
Review №4

Horrible experience. Do not recommend this shop. The owner is a liar and the mechanics don’t even know how to change simple brakes. They will take advantage of you if you don’t know anything about cars. They replaced my windshield with an aftermarket windshield and bathroom caulk. I brought my vehicle back about 6 or 7 times because my brakes wouldn’t stop squealing. I didn’t ask for a dime, I just asked to correct the issue, and then the owner and mechanics told me I’m just hungry for money. “You just want money” is what they repeated and I didn’t ask for a penny... Then after I posted this review, the owner called and threatened me to remove it or he could “make things worse”.

Ge
Review №5

Great experience and reasonable pricing. Will definitely be going here from now on for all my auto needs!

La
Review №6

Ive known Rashid for over 12 years and hes always taken great care of my vehicles. Very kind, honest guy; theyre a great team of mechanics.

Sa
Review №7

Great service, wonderful people, affordable prices. They will be straightforward about repairs and not try to upsell you, which I really appreciate. You can trust them. They are the best in town and I wont go anywhere else!

Pa
Review №8

Went for an inspection.....they failed me for tints that were rated at 60% when the car previous to mine at the shop left with an inspection with tints that were AS BLACK AS NIGHT never going there again. Used to bring all my cars there. Never again

Ch
Review №9

He gave me a good rate on my car to pass inspection. It was close to my home and service was great.

Ke
Review №10

Really grateful for this mechanic. When I was a broke college student several years back my car check engine light went off and I really couldnt afford to have it break down during finals. The mechanic there was so kind and checked my computer, I forgot what the issue was something with refilling the coolant or something. It was a very minor repair that the mechanic just took care of without asking. Even if it was simple, I braced myself for the bill. When I asked what I owed him he told me to not worry about it and come back if anything else came up. I later moved away from Buffalo, but if I still lived there I would totally go to this place. They care about people, they arent trying to nickel and dime, they are considerate and reasonable. Thank you again, Max the mechanic if you read this!

Fr
Review №11

Recently had an inspection. Everything was fair, knowledgeable, and prompt. The team there offered solutions to correct codes, parts and was honest. Didnt feel like they would say anything to get more money out of me like a previous place. I recommend them I would go back.

Sh
Review №12

Be prepared, bring your mask. Inspection was quick and simple. It cost only $21 for the inspection. Rest of the things are as needed basis.

Ma
Review №13

Went here for a simple inspection, come to find out my car needs new tires (which I suspected, it started to skid but I never checked them only put air in), my muffler was broken and an electrical problem as well. The owner was so quick with planning and repairs, they were done in only so fast. The price was amazing for all this as well, and the staff were excellent. 100% recommend this place

Mo
Review №14

Very nice and knowledgeable!!

De
Review №15

Great service. Had an appointment available same day and was honest and quick.

ka
Review №16

Very reasonable and the work is immaculate. I always suggest this repair shop to all my friends and family

Al
Review №17

Excellent and beautiful and so fast

Ta
Review №18

They were quick. My auto inspection done in 20 mins.

Br
Review №19

I recently had a mishap with my lights. I overlooked a problem and took my subaru to Maxs. They were nice and straightforward. I would definitely go back for future car needs.

ja
Review №20

Great service, professional mechanics, reasonable price I love this place, they saved my money and my time .Thanks.

ne
Review №21

Highly recommended for saving your money and time, with knowledgeable technician and kind owner.

La
Review №22

Randomly called to get pricing on mount and balance new tires, which they gave me a good price. While I was here and asked about pricing for brakes and rotors, also great price. Owner said they can do them now !! Cancelled my appt. at another local/ brand shop! Very happy!!

Ma
Review №23

RIP off artists. Especially on older cars. Didnt check what was wrong with the car, just stated what they wanted to replace because it was more money for them. Find a different mechanic

Ir
Review №24

This place is amazing, they are professional and they helped me a lot and saved my money and my car life.Thanks for everything.

Mi
Review №25

Spoke with the owner about needing new brake pads and wanting a tire rotation. Brought in at 9am as suggested by the owner. He stated that they should have down by 12pm. He called around 9:30 confirming I needed pads (which I knew) and mentioned the time again it should be done. I then had to call to find out if my car was done or not. He told me yes. I got there and he then told me they put new rotors on and new brake pads (he never told me he was putting new rotors on). Which is fine that they did this but I was NEVER told new rotors was being done. Once I picked up my car and brought it home, I realized they NEVER rotated my tires. I knew this because when I brought this is I had a missing tire stem cap on my back tire. It was in the exact same spot and I was charged the same amount regardless. A few days later, my fiance needed her car worked on (and I went here due to how quick of a turn around it was) and she believed it was wheel bearing. We brought it in and told him believe in was a bearing. We had to call (yet again) for an update. He told me they believed it was the wheel bearing as well and also stated that the right one was awful and had to be fixed, and to call back in 10 minutes for pricing because they were waiting to get an answer. I called back exactly in 10 minutes, and this was 5 minutes to them closing. The line immediately went to the an answering machine that isnt set up. I called back 5 more times and again, no one picked up. We waited until the next day and called in the morning. He then stated what the price was for one wheel bearing repair, so we said to stick with the one for now. He said it would be done by 2-3PM. We waited and again, no call. I called at 3pm asking for an update. Now he said it wasnt the wheel bearing, that he had some technician check it and that now it was the struts that were going bad. They then got two brand new tires (WITHOUT CALLING US OR TELLING US WHAT WAS HAPPENING) and installed them. Yes, much cheaper however, there is absolutely no follow up with them. We then went and picked up the car and it drives fine now. Very frustrating to say the least without any follow up, not explaining much of what is going on and not doing everything as requested. Extremely nice folks. Just extremely frustrated as stated.UPDATE: After the owner said that my fiancé’s struts were terrible and that we’d have to get new ones within a month, we went and got another opinion. Shocking, he was wrong. The struts were perfectly fine, all she needed as an alignment. This shop has no idea what they’re doing, they don’t tell you what they’re doing to your vehicle and they hope you know exactly what is wrong with your car when you drop it off. I would never recommend this shop to anyone unless you’re looking to get ripped off and little to no professionalism.

Tu
Review №26

Please dont buy vehicles from him. He will take less from you and eventually charge more when you visit him by saying I havent charged for labor. I had a transmission issue within 4 months of purchase of the vehicle. Engine light was always on. Spend a couple of dollars more and go to a decent shop. Please dont do cash transactions as you wont have a record. Since it has an official DMV collaboration, you can file a complain against his repairs and get your money back. SAVE YOUR MONEY! A dissatisfied customer. If you still dont want to listen and waste your hard earned money, you can go to his shop.

Fa
Review №27

Really nice people who arent trying to nickel and dime you!👌🏾 They keep it real and they are quick!🙌🏾 My inspection went smoothly!😊 I highly recommend them. It is a Saturday afternoon and I was first served👍🏾 unlike delta sonic that stated that they have a 7 hour wait!🙄

Mi
Review №28

Locally owned, far better than nearby chain auto shops. Honest people who dont try to scam you for higher prices parts or needed work.Update:I took my beater Kia here before and now take my new car here for anything thats not under dealer warranty. Prices have remained fair and turnaround is still quick a year later.

Ol
Review №29

They do good work

Ro
Review №30

Great service. Reasonable wait time!

mz
Review №31

Rip off man don’t go there!

F
Review №32

Ive been trying to take care of my check engine/vsc warning light for about 2 months. I took my Toyota Avalon with 147k miles to several places and a few places tried for valiantly but was unsuccessful. It took the better part of a week but Rasheed/Hector and the crew fixed it! The car got some new bushings and stabilizer bars and now drives like a dream. Falling in love with my 2001 Plain Lexus once again thanks to Max. Its the first time Ive been there but it wont be the last.

Sa
Review №33

For the first time, I enjoyed an honest and serious mechanic. They dont try to overcharge you or make you pay for unnecessary repairs. Thank you John Ghostab and Phil.

Gr
Review №34

Could not be happier with the quality of service provided, they are the most honest and friendly mechanic I have ever been to!

al
Review №35

They fixed my headache of a car yet again. I dropped it off at 9:30am & Rashid (the owner) texted me when they were done it was that simple. He gave me a nice discount because one of my belts only needed to be tightened, so their a pretty honest shop.

A
Review №36

Yeah first and good job are done here

Ba
Review №37

Great people here, willing to work with you and fix that vehicle of yours

Af
Review №38

Very nice guys, Fast, accurate and really professional in their work, fair priceI really prefer them

Di
Review №39

I went for anual inspection and ended changing the front pads and rotors brakes that a very honest mechanic explains to me is need to be done ASAP. Thanks!!

Pa
Review №40

Honest businessmen, will talk to you as if youre a friend. Going back for any other issues I have.

Ge
Review №41

I love the comedy channel they have on while you wait for you car to be repaired.

Le
Review №42

Good, fair prices and very trustworthy

Mo
Review №43

Great place been going to him for years

He
Review №44

Alsume friendly staff and workers the get to the rout of you car problems and there prizes is resanebull.

If
Review №45

I went to check why my vehicle consuming more gas then usual, a guy checked with OBT device and said it’s the computer temperature sensor that’s gone bad, he replaced it and changed me $150 dollars, I didn’t say anything as long as it gets fixed but I drove on regular basis it didn’t change, it’s bogus man!!😒🙁😑

Sy
Review №46

Didnt run errands. Good customer service.

刘兴
Review №47

I wouldn’t trust them with major issues like engine. They tried and charged me twice while the problem is still there.

D
Review №48

Great

Ro
Review №49

Heads up they only take cash and if you try to use a card they will charge you more for that. (Edit- the guy who worked there called me back to remove this review)

Sw
Review №50

They lost one of my spare parts, threw out a part I specifically told them not throw out and they stained the inside of my car; they get the job done for a low price but they lack professionalism.

Bl
Review №51

Fast and professional

So
Review №52

Great service

La
Review №53

Knows what to do do and straight up a out it

Aa
Review №54

Honest guys

Ca
Review №55

Best service

Ph
Review №56

Good mechanics!

Ch
Review №57

Great service

Information
13 Photos
57 Comments
4.2 Rating
  • Address:1871 Hertel Ave, Buffalo, NY 14214, United States
  • Site:http://maxauto.us/
  • Phone:+1 716-836-0066
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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