Great tire shop. Andy was so helpful and honest. Good workers and the waiting room is pet friendly so that was a plus! Also across the street to anchor bar the birth of the chicken wing! Definitely trustworthy and would recommend to anyone.
Since I work here Im biased but ask around. Downtown we are the ones to beatGive us a shot!
I purchased tires 4 years ago, and this week ran over a huge bolt. brought it to them, they plugged it. and Im off back in my vehicle safely same day and no charge. very good experience and great customer service.
I have now taken my car to Cleve-Hill (the one across from Anchor Bar) 3 times: once for them to run some diagnostic tests, the second time for my cars inspection, and the third time to do some brake work. I am very happy with all of the work theyve done on my car! Their prices are reasonable, and customer service is polite and friendly. Recommend!
DO NOT RECOMMEND! Waited 5 hours for an inspection, where they said my brakes failed inspection and I needed to purchase new brakes. I was charged the inspection price anyway and I proceeded to take my car elsewhere. I was issued an inspection at the new place in 20 minutes. I also overheard a conversation if he was going to pass it or not and then whether or not to charge me. This place is clearly a money grab with con artists at the front desk (Chris). Do not waste your time or be talked into extras, very untrustworthy.
Professional and knowledgeable staff. Family owned and operated. Did not feel any sales pressure like you would generally experience at a big box corporate auto service retail store. It was easy to do business and get my car fixed by people who didn’t see me as an open wallet! Thank you for taking care of my vehicles needs and maintenance with empathy and honesty!!! I will definitely be coming here for all my services. I’m done with those corporate money hungry retail stores. Strongly recommend Cleve-Hill Auto and Tire to anyone with a vehicle. With 3 great locations around the Buffalo NY area there is no reason to go anywhere else. See you again soon guys!
Always fast and professional service. Ive been going to Cleve Hill since I moved to Buffalo and theyve always been dependable.
I want to give them 5 stars because I used them once, but I have requested a quote and they didnt respond back. However, there are many mechanic shops can provide auto service.
I have been using Cleve-Hill on Main St. in Buffalo for over 10 years. I can completely trust them for routine maintenance, tires and also major repairs. Their customer service is excellent; they do not try to oversell you and I think that their prices are fair. No doubt less than the dealer. If you work nearby someone may even be available to drive you to work in the morning. I highly recommend Cleve-Hill.
Alan has always been extremely helpful when dealing with car issues and repairs for our entire family. We have a go to auto repair shop who is professional and knowledgeable. Highly recommended.
Since moving to downtown Buffalo in Oct 2018 and asking the folks at Cleve-hill to assist with car repairs. Each visit the Cleve-hill team exceeded my expectations. If you need car repair assistance I highly recommend visiting a Cleve-hill repair shop.
One of the best shops in Buffalo (main and north location), front desk staff are friendly and professional - they dont jerk you around. Just recently had a side view mirror fixed there for $70 - West Herr wanted $570, i know dealerships are usually more expensive but just shows the difference finding an honest mechanic can make.
Service was prompt, efficient and fairly priced. I am a regular customer and continue to be happy with the friendly staff and honest, excellent service.
Kind, courteous, informative, and clean . made my first appointment for tires and was in and out in an hour.i would recommend.
I had a battery that need changed the day after my father passed away. They got me right in and within an hour it was ready. Great communication from the staff and they were friendly. I highly recommend.
Competitive price, quick service, done right.
Always inexpensive and quick. And if you need something done ASAP theyll always work with you. Ive been coming here for the past two years and the service is always wonderful and theyll answer any question you have. Never seedy and overcharging. Love this place.
Friendly, honest, high quality service. Been with them for a while now. On one occasion, brought my car in to have a dead battery checked. They found the battery was okay and charged it up. Came to get it and they waived the entire cost of the visit. I recommend without hesitation.
These folks were able to identify the cause of, and repair, two issues on my 10 yr old Subaru that several other local shops had failed at... And they did it in one day at a very reasonable price.Highly recommend them for high ability and trustworthy prices!
Just like the rest of them! Poor experience and no respect poor communication! OVERALL BAD EXPERIENCE!!
EVERY CLEVE HILL IS A SCAM. SERIOUSLY DONT GO HERE. My bf came in for simple new brakes and never had an issue with his car. IMMEDIATELY after we noticed his brakes were veerryy loose. He took it back after a few weeks to see if it would go back to normal and they said he would need brand new brakes..again.. we called them out for just selling us new brakes and they said they would look at the car and after said it was just a screw they forgot to screw in.... Now every other week its something new that he has to pay for. Please take your car literally anywhere else your practically paying them to brake your car
Ive had to bring my poor, old car in a few times to Cleve-Hill and each time Ive had a really great experience. These guys are really wonderdful, honest, and reasonably priced! And they are so fast too! Its all around amazing service and work and Im happy to have found a reliable place to take my unreliable car!
If you are having work done to your vehicle especially up under your hood make sure you check under your hood before you leave the repair shop and also make sure you do not have any loose change laying around.
Excellent and professional service. I called several other shops and Cleve-Hill was the first to come up with a winter tire solution for my vehicle that met my needs and budget. They accommodated a same day appointment for installation and every staff member that I dealt with was friendly and knowledgeable. I highly recommend them.
Best place in Buffalo to buy tires! Knowledgeable and careful. They can get any tire you want and they wont try to up/down sell to something they happen to have in stock.
I highly recommend this place. I dropped off my jeep for an oil change and to replace front and rear brakes. They called me and said the brake pads still had some life in them and to come back in around 3-5 months. Thats an honest mechanic shop.
I honestly have nothing but great things to say! They were kind, professional, courteous. I have gone back will Continue to go back to them!! They never tried to oversell me. I told them I had financial issues being a single mom and they were amazing in understanding.
I have been going here for years! I have a 13-1/2 year old car I’ve been bringing here for the past 10 years or so and used to love the service. Since Alan has left I’ve been back 3 times and have been sadly discouraged with the people. The first time the left oil all over the inside of my car dour (I had just had just gotten an interior cleaning at delta sonic the day before), I get they have oil on their hands but this was dripping down my door all in the handle. The second time and third time I had made appointments ahead of time, but it takes them ALL day for a scheduled tire change (with the tires being stored there already) and inspection?? I used to sit and wait for both of those things to be done, but Cleve hill used to be faster friendlier service I am close to finding a new car place. I recommended this place to a lot of friends and since the switch in people I have warned friends who I recommended they go here that it had changed.
Nice people. Good work
Excellent and friendly service! We will definitely go back here for tire service!
I live and work in the immediate vicinity of the Main St location. Last year, my AC drain was clogged and they got me in quickly and flushed it out, which fixed all of my AC problems (had water leaking into the cabin due to the clog). Prices are fair and work is always done on time. Getting oil and brakes done there as well. genuine mechanics that arent upselling anything at all. Just doing the work that needs to be done.
Well,actually, I wanted to put one star. I used this place before and it was great. But now it is a mess. My tire was leaking and I made an appointment remembering how many times they saved me time and money before.There were two guys at reception,one of them took my keys, while swallowing coleslaw and talking to me at the same time. He told me it will take 10 minutes, so I asked, if they can do tire rotation after they fix air leak. I estimated it would take about 40 minutes and went for a stroll, the shop is located in prettiest downtown area. When I came back, I was informed that the car was just taken in. I said that it has been almost an hour and they would need to expedite their work, because I have to be at work at 1pm. The reception guy just went in garage and commanded to put my tire back on without any repairs. I told him that I am extremely dissatisfied, they wasted two hours of my work time and did not do a thing, and I will make sure to write a review. The guy did not care, he did not even apologize, replied:go ahead in a very arrogant way.So I am going ahead and putting this review in. Before there was just one gentleman working at reception, very courteous and caring and the work was done on time and it was done properly.There are still good mechanics in the shop. The one which worked on my car came out, told me what might be a problem with my tire and apologized, explaining that he had to work on other car.Resume: if you do not care about timeliness and enjoy arrogant treatment, there is still possibility that the work will be done properly, but seeing how reception faces changed, I would not bet on it.
Cleve Hill is honest & professional; and they usually run within their time and cost estimates. Keep up the great work !!
Rob was managing the front desk and it was a great experience.I went there for a slow leak in my tire and they solved that no problem. They also noticed some problem with my tie-rod and I was able to call my car company and get it covered under warranty.When I initially called on a Saturday morning Rob was able to get me an appointment within an hour, and I was in and out of the shop in under a half hour.As a busy person I greatly appreciate their hassle free service. They definitely made my life easier.Thank you Rob!
Awesome little auto shop. The associates there were super friendly, they even taught me a thing about my first new car. Will do business with them again in the future!
Went in to get two tires mounted, work was performed in about 2 hours as I was told. They offered me extra services for a dented oil pan and struts, I politely declined and they werent pushy about it. They also educated me about mounting the tires which I was naive about. All in all pretty standard service, new tires look good! Will have to see how they perform in the weather !
These guys have always been fair and honest. Been using them for 20yrs
This place is a rip off. I called and asked to have break pads replaced on a 2015 vehicle and when I get there they tell me I have to replace all brake system pieces. Took the car to the dealer they replaced just the pads. Don’t spend your money here. Total rip off scammers.
Great job assessing my need. Didnt over-sell...sold me just 2 tires, rather than the typical 4. Helped me with another mechanical problem. Great value, highly moral.
It means a great deal to have an honest, reliable and skilled auto repair shop to rely on. Thank you!
Good Repair Stop and Tire dealer. Office staff are great
Made online appointment for inspection. They had me in and out in 30 minutes. Polite and easy to deal with. Ill be back.
Quick service & a thorough inspection. Honest results; without trying to nickel and dime! I will return again for service.
After driving around ALL day trying to get our car inspection taken care of, I found this place on Yelp when searching near by auto shops and decided to call. They immediately told us to come right in and wed be taken care of (other shops had 2 hour wait times). In the lobby they gladly give you the wifi password and have 2 stations set up for those who need to use their laptop. I was impressed with the level of customer service provided and friendly staff. Complimentary WiFi, bottled water, and k-cups = Win, Win, WIN!!! Ill be coming back here when I need something done!!
This location is in walking distance from my apartment, there has been several times. like this past week when my plans were interrupted with a tire going flat. I dropped the car off(without an appointment) walked home, and as they promised within 2 hrs, my repair was done and since I had purchased tires at the store there was no charge. What a blessing, the customer service is always exceptional I am grateful to have a wonderful place like this in the city. The workers have also replaced broken windshield wipers in the winter on the spot. Thank you !!!
My car wouldnt start although I had lights on. I had tried to jump it to no avail. I had it towed here and was expecting an expensive repair (alternator? starter?) and instead was told it was just a battery. They got me a new one and on my way in no time.It is great to have an honest repair garage in the neighborhood and I would recommend them to anyone.
Great customer service. Timely attention to my scheduled car care.
Easy to make appt. took me on time. finished before they said they would. fair price.
I’ve been going here instead of the dealership I bought the car from because it’s much closer to my house. While the staff is friendly, I don’t feel like their service recommendations are honest. They’ve tried to sell me on numerous things (amounting to many hundreds of dollars of work) that I know I didn’t need. I will not be returning.
Was in trouble with my car 500 miles from home! They were so helpful and got my car fixed right away and kept me informed step by step what was going on and didnt jerk me around. I cant thank them enought for all there help. I would give them a million stars if I could. Thank you again from the Durango owner
5 🌟 because they always reply with quote pretty quickly. Price is high but there pros.
There very pricey! But they did fit me in when they didnt really have time for my car! I just wish they had better prices way too expensive getting anything done there!
This review is a bit late, but I love Cleve-Hill Auto. Both the Hamburg and Buffalo locations. I am sure Cheektowagas location is just as superb.Went to these guys with some brake issues. They identified other issues around the area, fixed them FOR FREE, and gave me advice on how to better maintain my car overall. The work done was satisfactory.Bad luck ensued! Days after, a wheel dropped into an uncovered sewer hole in the street, totally messing up the brand new work they did on the brakes, wheel, and tire.The kickass manager said that because they could use the same parts, they fixed it that day without charge and I got back to work within an hour.
I work in buffalo but commute from rochester.. had a concerning dummy light come on this morning, and needed to get it addressed quickly before the commute home. I had never been to cleve-hill auto, but I called them up, asked if theyd be able to take a look and potentially fix the problem depending on what the problem was. They told me to bring it right in, so I did. They had a diagnosis and cost estimate within an hour of me dropping it off (bad alternator was the main issue, but also found a leaky power steering clamp). The alternator plus labor came out to around 340 (not the cheapest but definitely not terrible), the clamp and power steering flush was 40, and I had them change the oil which was long overdue. My total was just over 400 for the whole thing, and the best part is the entire thing was finished by lunch time. From never having been a customer there; to replacing the alternator, power steering clamps and flush, and an oil change; to being done before lunch.. really good service. Not sure how the prices compare, but I was expecting a few hundred dollars even before they gave me their quote
Honest, reliable, friendly & never try to take advantage, even if your desperate! They have inspected my car when I was afraid there was a problem & told me there was no problem and not even charged me for the labor to look at the vehicle. I trust them implicitly.
They give great service everytime Im here regarding tires for our vehicles. Always polite and extremely knowledgeable.
My brake lights were out, and i needed to get them fixed ASAP, called these guys and they fit me into their busy schedule without an appointment. Fast and easy, easily the best experience I ever had with any mechanic shop.
They were courteous. Thats all I can say. I needed them in a pinch to look at a slow tire leak. My valve stem was broken on my good tire which they stored under the truck and the lug nuts on the spare were left loose enough that my truck started to wobble and make a loud noise travelling on the 219. No wonder there was no charge for their services that day. I called to just let them know what happened and I was in their computer for an oil change, which was not why I was there.1st and last time customer.
First time receiving service for my vehicle & I shall be returning in the near future. Very pleasant, attentive & respectful staff team.
Staff has always gone above and beyond to be helpful. They are trustworthy and skilled mechanics as well.
Good service, inviting waiting room atmosphere while car was being serviced.
Quick and easy Ill be coming back!
Couldnt have been more pleased with the service.
On time with my appointment. NYSI in and out. Business station with WiFi and charging access. Only took 30 minutes. Even fixed a small tire problem for free.Clean facility and professional service. Would recommend and will be back!
Thank you Cleve-Hill for quality service and knowledgeable staff!
Terrible shop! Give these folks an inch and theyll take a yard, with that I mean theyll take every opportunity to take advantage of you. Took my car in for a radiator replacement and 5 days later it overheats and combusts on the NY state thruway! Theyre non-attentive to customers and its pretty obvious that they want to get cars in and out quickly even if the work is mediocre. Avoid this shop, I highly recommend K&A Auto Repair. Youll thank me later.
Honest, thorough mechanics who keep consistent vehicle records and also report to CarFax.
Great experience. Rob was very helpful at the front desk and I was able to get my car in and out quickly on a Saturday.
They tried to take advantage of me I am still having problems with my car because of there so called work. I paid $457 for front brake they still squeak I brought my car in they claim they could find nothing wrong and now my tires are wearing unevenly. They wanted me to get 2800 dollar of work done and would not pass my car for inspection which passed when I took it elsewhere. I also feel like they did something to mis aline my tires so I will never take my car back there again
Always great customer service when i go to these guys. Been going there for years and is always a pleasure.
Always great service, friendly people, and quick service. Thanks guys!
Im happy with this place, this is where I go when I need service on the auto, they keep it running good for me, I feel they are honest and give a fair price.
Thank you again for always providing fast, honest, great service!
Great great great pricing and customer service
Very good service & accommodating. Highly recommend!
Quick and speedy service!
Outstanding service.
Helpful with money minded
Always great service, very friendly people, and good wifi!
Dont ever go here. I went for an alignment. It took 3 hours. They burned my tie rod boots, stripped the boots, when i left it still needed an alignment. We took the car to Sears in Lakewood a day later because the car was still pulling to the right and thats how we found out about the crap job that these guys did.
Great prices, great service, They actually care for your needs !!
Unlike some auto mechanics, I trust the people at Cleve-Hill.
I can always count Ryan, Al, and the team!!
Service was excellent especially since I did not have a scheduled appointment I will definitely return for car repairs
Helpful service. Informative and friendly
NYS auto inspection was alright, but they deflated my front tire because the valve was stuck. Now, I have a flat tire and wasted my entire day. Thanks for nothing.
I appreciate how quick they get the work done. :-)
These guys really helped me out i keep having problems with my cadillac service lights they took care of it every time besides the cost i like comeing here it is near my job so i just drop it off and go to work and pick it up later
Fast friendly service
Always there to help. Thanks for being around the corner.
The best shop in town.
Stands behind their work
Friendly competent staff and great service
They fixed my crankshaft. Now Ive got a oil leak coming out of my crankshaft leaking on my timing belt.
Great service as always!
We payed $535 for them to fix our alternator & a week later it went on us again ! This place is a joke !
Get my wheel alignments done here always straight as a arrow
Offers Military Discount with ID
Helpful