Would zero star if I could. Never order anything from these guys! They do a lot of the gun shows in CA, only buy something from them there. I special ordered an item because they had just ran out. Told me 3-4 weeks because its a special order. Its been 7, going on 8 weeks and no response to numerous e-mails on what is going on. Called during their only time of when the phone was supposedly not being used as a fax...And got the fax sounds. Finally called my credit card company to dispute the charges to get my money back.I repeat, do not order anything from these guys, only buy something that youre actually going to walk out with. And if youre stupid enough to order something, do it with a credit card because youll be calling them in 5 weeks to get your money back after not hearing anything from these guys.
Sold me a DPMS carry handle advertised online, but was not in stock. Stopped replying to my emails. Received a refund only after filing a complaint with PayPal. This company advertises items for sale that they do not have, then they stop communicating.
Order a armor tool 1 week ago . I get a email the same day out of stock . I have called but get the wonderful fax machine. Ive sent 3 emails with no response, i just wanted to know when they expect to get it in . Not a good way to do business. If the owners of Zebra supplies read these, I just want my item or let me know if you can get it, or refund my 42.00 dollars back, its not fair to others or myself!
Very happy after meeting them at the Gun show. Went to order online but after reading the reviews I was willing to shop else where but then it had occurred to me, they wouldnt be selling at the gun show if they are really as bad as the reviews say. I am so happy I bought from them. From payment to item in my hand took 2 days. No BS no games just honest people. I will continue to buy from them.
Recently purchased a Micro Conversion Kit for my Glock 19 from Zebra Supply at the OC gun show. I have been looking around at these for a while now, contemplating on getting one. They were running a special for the bundle package that I couldnt pass up. Ben was the man that helped me and he was a super cool dude. Very friendly and helpful with any questions I had. I was very happy with my purchase. Upon getting home I noticed that the optic that was supposed to come in my bundle was nowhere to be found. I figured Id never see it but decided to shoot them an email anyways explaining my situation. To my surprise, I received an email asking where they can ship my optic to. I received the optic two days later with no charge to me for shipping, and was a very happy camper. This company seems like an awesome company and had great customer service. I will definitely be purchasing from them in the future. Thanks Zebra Supply!!
I bought a shotgun kit advertised new online only to find two missing pieces from it. I contacted them and they said theyll order the parts for me. Never got them! Had to contact the manufacturer to get the missing pieces. Dont bother wasting your time with these liars cuz they dont mind wasting yours.
Ordered from their website over the weekend 6/17, product arrived today 6/21. No issues like mentioned in the previous reviews, thankfully. Tracking was promptly sent, delivered on time, it did come adult signature required but it was noted in the shipping confirmation, so I was able to plan accordingly.
If I could rate this place zero stars I would. Phone number is a joke, goes to fax like tone. Customer service is unresponsive via email as well. Literally the worst place I ever “tried” to order from. My order is still in limbo over a month now without any info. Still waiting to hear back. Absolutely terrible!
Have bought from Zebra several times, they are always very helpful and professional. I feel they are top notch.
I placed an order on March 6. Its now March 19th. I never received an order confirmation or any correspondence, but the order is pending on my PayPal account. I have emailed them three times and have received no response. I have tried to call them, but the number on their website sends me to a fax machine. Its very frustrating that they are tying up my money and I cant get a hold of them.
Ordered from them and received the wrong product. Informed them of their mistake and they refused to send me the correct product. Ended up opening a paypal dispute and obtained a refund through them. Terrible customer service. Would not recommend them to a friend.
Terrible service dose not reply to emails and dose not ship product. It has been over a week since I ordered from them and they have not shipped nor replyed to my emails about the subject.
Buyers Beware, will not ship products or respond to any correspondence or calls. Thiefs!!!!!!!!!!!