So very grateful for the military discount. We will continue to shop here!
Very pleased with the service. I took my son and the manager hooked us up. Very very kind and professional. We will be back.
Great place to shop. 👍😎
Amazing place. The staff has deep background on their equipment and history of skating.. very helpful and friendly. Bought a skateboard and custom built it from scratch. The guys assembled it together. Most likely gonna buy some skates for my girl soon. Awesome place. God bless
Guess I went on a off day? 3 people sat behind the counter. No help. Try to pay for $$ board, Female manager just sat there while I asked the cashier questions that he couldn’t answer so they relay multiple times in order to answer my question. Terrible experience. They didn’t seems to care if they sold anything. Just walked out. So much for supporting local businesses. Guess these guys are too big to fail.
They Lied about not having MOB Grip and they had it.
Very helpful employees and great prices.
Always a good spot! Peeps there are cool. Wish they had more old school shapes though
Extremely poor customer service!!! The manager and another Employee with a neck tattoo at the Buena Park location almost Fought because I tried to return something that was on sale(was never informed by employee it was a finale sale). Manager literally run up on my car while I was leaving and screamed Thats what I thought N-word, you scared?Unbelievable but Employees from neighboring subway can testify and more likely surveillance camera. Ive been going to this place since I was a kid but never again. Hopefully the owner reads this and does something about the overly aggressive, violent, manager at the Buena Park location before its too late.
Ok so ...we want to support skate shops ... but with those prices 🙄, my GF paid 82 bucks for a deck, same deck same size in other place that name is ZUM.... easy 63 bucks with tape and taxes included 🤦🏻♂️...
Love identity I have been going here since 2009
Poor costumer service, people have an attitude like they are doing you a favor by purchasing their merchandise. Very filthy store, looks like a rundown place that never gets cleaned up. Unlike other business around that serve for the same demographic.
Came to get a board for my kid for Christmas. I knew what I needed so they didnt have to work too hard. The clerks that helped me were nice and the store had a lot to choose from. I was in and out pretty quickly so they were pretty efficient. Only two complaints. First clerk that was helping me ditched me to help a different customer who just wanted to change out a blank deck for a different color. I guess he helped them the first time but he didnt get anyone else to help me after I was already talking to him about what I was looking for so I talked to a different clerk that helped me. Product knowledge could be better because I was asking the difference in some of the items and they really couldnt tell me. The other is the website. There is a lot that isnt on the site that they have in the store. Im not expecting every item to be on there but your core inventory should be there. Real potential for growth for them here. I was real close to giving a 5 in this review because those 2 complaints arent that big of a deal.
They were very helpful
Their youth section is small but other than that its a great store .... Endless amount of different clothing shoes and boards
If i could give this skate shop 6 stars, i would. Yesterday night i came here to check out some knee & elbow padding to purchase to skate with and i was absolutely clueless as to how they were suppose to fit. Luckily i was assisted by both Sage & Watson who helped me find the perfect set. They even explained to me how my roller skates should fit so i don’t hurt myself. Overall my first experience here was phenomenal. The store was well organized and the prices were great! I was so happy with the customer service that i referred some friends that same night.
So dirty, and they’re all rude.
I guess they close whenever they want to.
The selection is decent but the customer service is atrocious. Whenever I go into the store and need some help either finding an item or getting something from the back, there is not an employee in sight. It’s as if I broke into the store at the middle of the night. Other than the previous expressed issues, this place is good.
Staff super friendly but had problems using our card because of their machine but luckily I had cash. Cashier forgot to take security tag of shoes so have to go back. Overall very helpful ans friendly staff.
Great assistance, had everything I needed to modify the wifes skates and get her rolling!!
I’m super high but I just went in and got my first board and they super nice I love it there!
An awesome skate shop. They helped me get my skateboard fixed and gave me a good deal. I would come back here again.
One of the best skate shops in OC. A lot of great products here from skateboards to clothes, everything you need to have a great skate sesh. Been going here since I was a teen and the shop still keeps up with trendy and old school skating supplies. It also has a small area for snowboarding.
Horrible service, I wouldn’t recommend this store to anybody. Sad this store is represented so poorly by terrible and rude customer service associates especially the girl working there. Never goin back there again.
The staff was really nice and helpful its just that my wheel broke when I was riding it.
Horrible service I asked 1 of the salesman if he could please remove the security device of a pair of flip flops so I could try both of them on and he refused to it. I wouldnt recommend this store to anyone. I work in retail and I would never be rude to my costomers. Especially in this hard times when we need all the sales we can get. 😞 sad that this store is represented so poorly by this salesperson.
Went to the store twice in one week and the young lady that helped me was amazing. There are a lot of other stores that could take a lesson or two from your employees. I am sorry I dont remember her name but both her and her younger sister work there. I would highly recommend the store to anyone,
Ice been here a few times. Their service has been awesome and friendly. They always greet me when I enter. Prices are good. Its a medium sized store with chill lighting. Check it out.Ive been using them for my snowboarding.
Amazing placeThey have such variety of Skateboards wheels, trucks, Shoes and nice clothes I Cant wait to go back
Really expensive.
The prices were a little high but the staff were nice and helpful and they have stuff for skateboards and snowboards
Loved it! They had Impala Skates
Great store and service. Call ahead if youre looking for something specific.
Whether you are a beginner, or a pro, this shop is by far the the best! A huge selection for all your boarding needs. Always greeted by professionals who can educate you if you have any questions/concerns.This shop is ALWAYS on my list of Must visit whenever I am in from PA.Do yourself a favor and stop in, you can thank me later!!Thank you staff for always having the high rating of service that you give!!I see more boards in the Mancini future!!
Super friendly and helpful staff, had an incredible selection for my kids and even me.
Very organized and prices were great. Hope to come back soon and get some good deals again.
Perfect
I love taking my son to Identity Boardshop the staff is so knowledgeable, kind and helpful. We enjoy shopping for the latest apperal and shoes.very good selection of vans and nikes and other cool brands teenagers love. I can always catch a good sale or deal here. If your child rides a skateboard or anything else you have ti check this spot out. Good selection of boards, wheels, grip tape, wax and much more. This location has 2 levels and is very close to the knotts berry farm area.
Went to the store in Buena Park. The girl working there acted like I was going to steal something. Maybe because Im a Mexican I dont know. Never going back there again.
Love the store had everything for back to school and then some
Not open at 11:07 on sunday. Are the google hours wrong or employees slackin??
Nice place to go with a ton of products and brands. The best store around.
Great selection, staff could have been a nicer .
This place is great the guy was kinda weird in a cool way. but good selection of boards and clothing and the price is good. props man props
Very courteous and helpful
Very good service and a good price
A great core skate shop with all of your skateboarding needs.
Pretty relaxed vibe for such a busy area.
I really love this skate shop but the dude in the blue LA hat makes you feel very uncomfortable like your going to steal they should really teach him not to do that with paying customers
Garbage service, super unfriendly will never go there again. One dude who looked dumpy af just stared a mean glare. The other workers had no greeting its like I was bothering them by saying hi and asking them about product. Id rather go to Fairfax or drive to SD and actually feel welcome. Identity takes the L for being a legit shop.
Every one was great there and they helped me pick out my first deck when I was 10 and they help me pick everything
Friendly people good service
Great store various types of clothing and equipment
They have everything!!!And the staff is always polite and helpful.
Great selections and they are always super nice and helpful.
A cool laid back place to get clothes, boards, and every skaters need
Lot of stuff on sale and they got kids shoes ..
The place is awesome and the staff are great people
Love this place...
Great customer service extremely friendly and helpful
Support local business. Studio Theatre gave way to Identity after they moved from their old strip mall location on La Palma (which is now a parking lot for Knotts). I miss that old spot.
Workers know their stuff cough zumiez suck #localskateshops
I loved what I bought for my son !! Great Customer Service !!!
Good sale deals
Very nice and Professionals
Nice skateboard shop
Terribly slow at shipping. Took them a week to ship my order.
Always comes through for skateboard needs and clothing.
Great place
Great buys upstairs
Cool shop
Pretty good service
The sales are insane!
Awesome serivies
This is where you order, assemble and sell each part of your skateboard.
Cdssssss