Great I was looking for Jiren from the limit breaker series. Great clean store with excellent customer service.They had one left and was able to hold it for me. They even had a special where he was 3 bucks cheaper as well. Also got my account upgraded for 10 dollars. Great all around cant wait to see pokemon cards....fingers crossed!!!
Great customer service and very helpful and knowledgeable
Easy to deal with.Helpful staff
Customer service here needs lots of improvement compared to other game stops. I’ve been to many and I’m a long time customer. My experience here was uncomfortable because they lied to my face about a New product accessory they said was “not compatible” with my old system. When in fact it was compatible but I had to find out the hard way. Go to another Game Stop Location with better service. All the other Game stop locations treat you fair and some treat you like a gaming family. Not the Buena Park location.
I’ve been coming to this location for years and ever since they’ve had new management here and new employees it has been garbage. This seems to be an ongoing thing ever since they took over the electronic boutique. I have had to choose a different store because of mistakes so I am completely done with this company. I will be canceling my pre-orders and no longer renewing my pro membership account.
Well the employees are friendly youre very helpful but what workplace or business that is not friendly other than the police station....hahah any way i get the feelings that im a thief when i go in game stop cuz to day i went to the store to purchase 2 game and i got them. Anyways the minute I entered the door theres magic cards inside a store I take a good look at them for like 30 seconds and here comes this dude hey there. I can help you with any thing...which I didnt ask for any assistant..soooo I was going to give them two stars but nah they where helpful
Great customer service and covid restrictions. Nice been going there for 3 years.
This GameStop never answers the phone and it’s really annoying
Just went in for a headset controller and xbox card service was quick and to the point
Excellent customer service.
Always great service and selection.
The store Is clean and organized. These guys went out of their way to get me what I wanted. 5 star service.
The customer service is so low level and wasting time with ione person And they dont even say welcome i will rate this place 1 star
I was very uncomfortable at this location. A worker there, William, stared at me the entire time and said NOTHING I felt very nervous and unwelcome.
The fellas were very informative and helpful, thank you.
Returned my ps4 and found some awesome clearance socks. Bianca was super helpful/nice. Didnt talk to the other girl but I would have asked her out to dinner if I did.
This is the place to come get your games and ask about upcoming devices and games. The staff is amazing and always honest . They give the best advice of what to purchase . Feels like a gamestop university. Great job! Thank you
If you need a game fast with minimal wait its the place to go
They cool staff
The service is good. My experience was good. My 3 stars is for how part time employees are treated. YOU KNOW WHY GAMESTOP.
So good its the best
Its a game stop. Stock is a mystery so call if youre looking for something specific or enjoy the hunt for something surprising
My go to GameStop, great staff and besides the games they have a good selection of various merchandise
I had a bad experience in this location. For some reason with my credit card,it seems like someone hack and used it. Cause when I was pregnant just few months ago I bought my fiance a game since he is always paying all the time and I realized I never use my card so I offer and told him im going to use my card to pay for that game.then for some reason after a few days I gave birth,I signed in to my app and check my card and I saw that someone uses my card for full tank of gas and even starbucks.Take note: I never use my card since like forever because my fiance is paying for everything so thats the only time and place I used my credit card. I dont know how?! but I told my fiance I will never comeback in this place,because thats my first bad experienced and good thing my bank send me a new card.i can still recognized the guy who slide my card,but I dont remember his name.
They guy was very nice and patient with us very knowledgeable on games
Employees are actually really nice and not too pushy. One of the only GameStops Ill go into.
I go here all the time way cool crew, always helpful never want to leave...
GME to the moon!
Very helpful and very kind no wonder why its my daughters favorite
Great customer service.Thanks Bianca for the Help!!!
Good price for used games
My son always gets games here, the people that work there are very helpful
Has really good helpAnd its real colse to my house
I personally wanna say thanks a BUNCH to LEE! He totally saved my weekend. I came in looking for Little Big Planet with the ps3 controller bundle. They didnt have it, but he was nice enough to offer to look it up for me. He found it over in Anaheim and had them hold it for me :D He totally saved my weekend and that means a lot to me. I work in the Ambulance business and I only get Saturday and Sunday off and work 55+ hours a week so when someone saves my weekend, they REALLY save it! Thanks again!
Nice employees great Clean store
Awesome service and plenty of goods to choose from
All the workers are very helpful and nice. I enjoy my visits. Definitely a preferred location for all my preorder needs.
Customer service is great here as well as their selection of pre owned games.They made a mistake on my purchase by selling me 3 empty boxes, but was nice to fix it and accommodate me.Went here when it was 117 degrees to chill outAnd went home with buying $111 worth of 3 empty boxes 😂😂😂was pissed when i got home to download and play themthought I was tripping out 😂😂😂Ryan helped me out and some other dude forgot the name but they were great.raeann messed up my order but no hard feelins she seemed chill
Have a great team of people who work here very helpful
One of the cleanest Game Stops i have been to.Besides that, the prices were reasonable and the customer service was great!
This locations has a decent selection of new and used games. Staff is okay too
The best place to get games and systems.
I was in love just found out 3 day ago someone I was hopping to trust and marrie ..left me for someone else . Am hurt.
Nice Store! Cute/Knowledgeable Asian Employee! :)
Good place nice workers
Called the store and was immediately put on hold. Fifteen minutes later the line was picked up and then hung up. I called back several times after and was ignored. Ill be taking my money elsewhere instead of Gamestop
Worst gamestop in the history of gamestops i have been too. Paulina which i think is the assistant store manager was very rude and obnoxious. I helped at least three people with buying games while she just had a scowl on her face the whole time. she works there every time i usually go to gamestop with games i bought that came out last week telling me they are defective when i trade them in. I think see needs to open her eyes more often to tell they are defective or not since i take care of these games well. I also sent in an application one day since I havent had a job for a while and she yelled me that I never worked in a liquor store before! I have worked at a liquor store at my uncles for about 4 years or so. If you want a rude, obnoxious, arrogant, and lazy worker then go ask for Paulina.
Good customer service
Very long waits. Poor service.
Online order was fast and spot on
As much as I use to love gamestop the staff here are rude plus they over charge you for there games and they under pay you for the games you turn in I wouldnt recommend this gamestop
Nice friendly staff
Well trained staff
Cool employees...
Me and the kids favorite place
Never answer the phone! And then always out of stock...lame@
Excellent.
Did you just call me sir, its maam!
Good selection of used and new items
Decent selection of games
Good game store the best game store
Showed me the wrong route
Fast service
Good customer service !!!!
The staff was nice
Okay service
Great gamestop
Great place!
Helpful
Cool
Legit
I went there simply to purchase a power source for my Xbox one S. The attendant that I had to deal with. WOW!!! This gentlemans demeanor was past one as a tweeker. He was so energetic he could not get hes words out and was trying to explain to me there are multiple types. Yet couldnt produce any nor explain the variations between them. It was so aggravating as I saw he was absolutely negative help if any. I had to leave the store and drive to another location.
Excellent video game store, everything for everyone at a good price!