The lady from the front desk at Fix Auto was helpful during my drop off. The Repair Planner Jimmy Diaz is outstanding! My car was ready on the expected date of completion & in good quality condition. He kept me informed on a daily basis until pick up date. Fix Auto has outstanding employees & excellent customer service.

Great body shop, great people. Thanks a lot Jimmy for help, and fix my car. You’re truly a professional. When ever I need a body shop for my cars, FIX AUTO is the first thing appear in my head.

So Ive had to come here twice in 2020. Both times due to the same problem, My catalytic converter getting stolen or almost stolen off my car. The first time they were able to help me because the thief was not successful in stealing it but he did damage my car. The first time all that the part needed was to be welded back into place. They only charged me for the labor of the weld, Which wasnt bad and got it done in less than 24 hours.The second time the part had been stolen and they were very upfront about how long it would take to get the replacement. Unfortunately do to catalytic converters being ripped off left and right, I decided not to replace the part and to just get a different car (I have a heavily targeted car). It was their honest Insight that I was able to make the best decision possible for myself. Both times coming to fix auto in Buena park, I got to work with Greg. Whom regularly kept me informed on the status of my vehicle and the parts it needed.I have AAA Insurance if you also have AAA Id highly recommend bring your vehicle here.If youre working with Greg hell keep you well informed, and is easy to get ahold of. The best part is he doesnt sugarcoat things, if the situation with your vehicle is not ideal you know about it right away. Which is far more preferable then playing a guessing game until you get the bill.

Fix Auto in Buena Park completely exceeded my expectations. My repair planner, Jimmy Diaz, was exceptional. He took care of everything. My car looks brand new now. I am so pleased with the work. I would recommend this place and its team to everyone.

I like friendly service and I enjoy the way the business runs. I would recommend this place its a excellent place to get your car fixed thank you for all the help they offer

Everyone was so caring. They went above and beyond. Communication was ongoing. My cat looks new now!

My car looks amazing, best quality I could ask for .

Great service, we got our car back a day earlier than expected which was great. They cleaned the car really well! It was nice to get it back in such great shape. We would definitely recommend fix auto

I had a great experience with Fix Auto BP. Everything was done in a timely manner and they kept me up to date throughout the whole process. The girl at the front desk plus James/Jim were very professional and helpful. If I ever get into another accident (hopefully not!) then I would definitely come back here. My car looks new again! Thank you so much Fix Auto team!

Jimmy and Gemma were great! Car looks like damages never happened! Thank you

Awesome place to do business with. Very professional. The staff here made it so easy. If you need a place for Autobody repair, this is the place. You wont be sorry. Thanks again Fix Auto.

We were in Buena Park and looking for a body shop to help us with our mirror replacement. We were recommended to go to Fix Auto Buena Park. We walked in and James assisted us immediately. He gave us prices, had us fill out paperwork, and helped us instantly. We were in and out within 45 minutes without an appointment & we are so grateful we visited this shop. Thank you, James! We will definitely be recommending this location!

They did a beautiful job on my 4runner after i was side swiped by an OC Bus. They were so nice! Definitely recommend!

This place was recommended by AAA when I had a claim for damages. They were great! Jimmy was very personable and kept me updated on what it was going to cost and when it would be done. They were actually done ahead of schedule and the car and body work looked beautiful. All the bumper and fender parts which were repaired lined up perfectly, and it was returned clean inside and out. The repair center was very clean with lots of space for working on the car, so I didnt fear it would get damaged in some other way while it was there. Would definitely go back here!

Had my catalytic converter stolen for the second time. Fix Auto is fast, reliable, and has wonderful customer service. I will be using them for all my car needs going forward.

Jimmy was very professional and detailed. Had body work done and Fix It went above and beyond my expectations.

Brought in our Volkswagen Jetta for a dent and bumper repair. The repairs were done proper. I cannot tell it ever happened. No trail of bad prep or sanding it was done real nice.Took about a week but with the app and calls from them I was notified of the progress and parts orders.

Had a crash and was getting my car worked on, overall experience was fantastic and painless absolutely recommend

It was recommended by AAA that this Auto Body shop was highly rated so I chose them to fix my car after a fender bender. Jimmy and Gemma were so professional and very welcoming during a difficult situation. I hope I never need to repair my car like this again but if I do, Ill be back to Fix Auto Buena Park.

Team is very professional and communicated very well on the repairs on my vehicle. Great customer service provided.

I was extremely impressed with the quality of the work Fix It Auto did for my damaged vehicle.The staff were very professional and Jimmy kept me updated regularly. Jimmy has excellent customer service skills.I highly recommend this facility.

I chose Fix Auto for their clarity, professionalism, and all around good value for the work my car needed.

It was great experience for me to have my car repair by FIX AUTO SHOP in BUENA Park. I was referral by my insurance AAA for all there effort to get my car done in less than 2 weeks. I want to thank Jimmy for all updates, estimates timelines for car repair and always make customer happy..

All the staff there is super helpful and are always available to answer any questions. I would recommend this shop if you want a stress free experience.

Fix Auto was amazing! They got my car back to me quickly and went above and beyond my expectations, thank you guys for the great work!

I used Fix for repairs after a rear end accident.I have used them in the past and they were equally as good. They kept me informed on the status of the repairs along with the estimated completion date. To my surprise my car was done 5 days ahead of schedule. Im 100% satisfied with the work completed. I would recommend them to my family and friends.

I am happy with their work, service, and the costs. Excellent job. Well done.

Very professional! Gema customer service was outstanding. Great job Team!!!

I would definitely do business again .

I came with high expectations that this shop would do right by me and my car and I was sorely wrong and disappointed. First, the work took almost 3.5 weeks to complete when initially, I was told it was about 1.5 to 2 week job. Secondly, the quality of the work is subpar at best. Im assuming they dont really do any type of quality inspection after the job is complete. When I got my car back, there were loud noises coming from my wheels, some screeching or rubbing noise, secondly, the car was pulling to the right but the steering wheel was turned to the left. And lastly, there were and are still gaps between my front headlight housing and the bumper. They told me that that is expected but I dont accept that. And my car steering wheel is still turned to the left. They stated its because the one tire is worn down and the other tire is new. Ill see if that explanation holds water because Im getting the other tires replaced. At this point, Im fed up with dealing with the shop directly and will forward my complaint to their corporate office or my insurance company. I highly recommend going with another shop. The only plus was their manager Louis or Luis.

Our car needed front bumper & side panel repair and repainting after an accident. We found Fix Auto Buena Park via AAA recommendations located near our home. The service we received was professional, timely and stress free. We were contacted soon after submitting our insurance claim and an appointment to inspect & drop-off our car was arranged to fit our busy schedules. Greg explained the work to be done in detail & presented his recommendations before the work was started. He continued to provide updates as the work proceeded through to completion. Greg was informative, responsive, patient and easy to talk to. He made a potentially difficult situation easy to understand, engendered trust and mitigated all stress. Our car repairs were completed so quickly and to such a high standard we could not be happier. We highly recommend Greg & Fixed Auto Buena Park to all in need of their services. You will be amazed and satisfied customers, just like us!!! – kdlr 01/05/21

Fix Auto Buena Park totally took care of our car from start to finish. The associates there were straight forward, helpful, informative and also kind. I highly recommend them on their outstanding service. They also keep me in the loop and what the expectation was. My car looked as good as new as if I never had gotten into an accident.

Very reliable, efficient, fast service with daily updates. Excellent auto repair.

Am always happy 😊 with their company & employees are so friendly & fast. However...l am going to get my car repaired at a place closer to where l am residing at the present time. Would definitely recommend!!.

Very good customer service. Highly recommended

Awesome work. Washed inside and out after work and waxed. I had been in a car accident messing up the whole passenger side of car. They were very kind and helpful. Very personal. Jimmie was really great. He kept me updated on work and really cared. It looked like a brand new car!!!

They were professional, quick & had great communication.

Got into a fender-bender. AAA sent us to Fix Auto. Great initial estimate, honest, to the point. Did not try to up sell. What could be buffed out, got buffed out, not replaced or repainted.Bonus: they detailed the car after the bumper replacement.

They did an amazing job especially when it came down to communication on the status of my car.

Excellent customer service! Greg and Rob are the Best. Both professional, smart and personable. My car bumper looks amazing and it was done fast. I highly recommend Fix Auto.

Very friendly and fast service!!! Thank you Fix Auto Buena Park!

Good communication while my car was in the shop. Went above and beyond in addressing my concerns. Certified collision repair for many makes, too.

Greg was great and he made sure the repair got done as fast as possible which only ended up taking 1 day! We couldn’t believe it! I would recommend this place to anyone!!

AAA referred me to this location and I couldnt have been happier with their service. I was first assisted by Jeanie, she was super friendly and incredibly helpful with scheduling my appointments. Greg took care of my vehicle check in and was very informative throughout the entire process. I had my car back in 3 days!! I hope I do not need their services in the future (I was in a small car accident) but if I do I will definitely return for their amazing service. Thanks Greg and Jeanie!!

Auto Fix did very good work.

Fix Auto took such great care of me and my Mazda cx5. They worked alongside my insurance to completely cover some paint work that needed to be done. I would definitely return here for any future auto needs. Thanks so much!

They have fixed my car twice and did a great job. They do everything they can to satisfy their customers. Super nice guys. This time they fixed my back bumper.

Fixed my car back to New after getting hit. Made sure to take the time to correct the issues.

Quality workmanship. And James went above and beyond

Good service, professional personnel

My experience here was amazing! Love how my car came out Jimmy very friendly and great customer service!

I appreciate that the front office is very neat and manned by very professional (polite, courteous and attentive). You walk in and you get taken care of.My service consultant, Greg kept me in the loop making sure Im updated throughout the process and very professional as well. All my face to face and phone interactions with him was to the point and I value that a lot. Her made sure to bring his whole attention to our conversations.Over all, i would recommend this shop for fast and and efficient service.

Unfortunately I had fallen victim to a theft and this place took care of me like I was their own I would hands down refer this place to anyone of my family members not only did they do a flawless job they also washed my car and detailed the inside and Greg was very helpful over the phone thank you again Fix Auto best in the business!

So glad I did not go to the dealer the quality and service I got at Fix Auto far better and faster than any dealer hands down. Never will I go to a dealer again unless ofcourse to buy a new truck just because Fix Auto does not sell trucks. Thank you again Fix Auto. PS you guys made my Lottery list thanks again

Great and excellent work. I will always use Fix Auto

They were professional, thorough, and reviewed all the work with me. The shop kept in touch via text with me as well. The results are very good.

I took my car in for auto damage to my right fender and Greg at fix auto kept me informed daily and was super niceand professional I would highly recommend fix auto to my friends and family.

The staff here are very caring about getting your car fixed. They are genuinely concerned about making sure that tou are satisfied. I would recommend them to everyone.

Great service and follow up

This my second time having my Camry fixed. You really did a good job. Thanks fix auto.

Absolutely loved my work in my car

Greg was spectacular and professional in every aspect. I highly recommend him

The service done on my Subaru Impreza was done quickly and efficiently. It only took about 2 days for the damage done to my car to be fixed and the work that was done on it looked as if it had never been damaged in the first place. I would definitely recommend this business to anyone who needs their vehicle to be inspected and fixed. The employee named Greg deserves to be recognized for his professionalism and quality of his work. Thanks again Greg!

Greg and his team were fantastic! They kept me updated and were super friendly.

Very professional and friendly and got the job done quickly.

They did a good job

Loved everything you guys were awesome thank you again

Jimmy at Fix Auto in Buena Park, California was very helpful and kept me informed on the status of my repairs. They worked very efficiently with my insurance. And the workmanship was perfect.

Both Jimmy and Greg were very professional and helpful. Would definitely recommend them for the future needs.

This is the third time that I have used this shop. It is on the list of approved repair shops from my car insurance and I request them. Their work is outstanding. Everyone that I met was professional and the work was better than I imagined possible. It was perfect.

I definitely appreciate if their professionalism and how fast they fixed my car it is very very well done very happy with the performance of the mechanics painters etc. and definitely of the office where it was especially helpful from beginning to end thank you so much Fix It and the job was done for josefa Gaytan

I got rear ended a few weeks ago and my insurance recommended this body shop since I live only a couple of miles from it. They are very fast and efficient. Greg took really good care of my car and my paperwork. My car was done in a week. I couldn’t be more happier to the excellent service they did to my car. Body work and paint match were on point. Thanks a lot Fix Auto.

Havent got my car back, just dropped off. Everybody, from the girl at the front desk to the guy I talked to on intake were very professional and had answers to all my questions. Will update when I get my challenger back, but so far I feel confident with 5 stars. Update......... just picked up my challenger and it looks pristine, trunk was buckled and bumper was damaged pretty bad. Cant even tell there was ever an accident. I dealt with Greg and he was the best. They had it done 5 days earlier than quoted. My review remains 5 stars. If you have an accident, bring your vehicle here, you wont regret it.

Poor communication with their client

This is the second time the repaired my car. They’ve have always been very good about taking care of the car and making it look good as new! Best certified Honda repair shop!

Jimmy made this process very easy! My car was ready in 2 days and better than before. Thank you Jimmy and Fix It Auto team!

My car looks brand new! Thank you for going above and beyond Fix auto. Greg & the rest of the Staff are polite and helpful. Highly recommended!

The staff at Fix Auto Buena Park, are great... Greg kept me well informed regarding progress of the work that was being done to our vehicle. Great experience and very satisfied with work.

The car was in an accident and towed to Fix Auto BuenA Park Shop. It was declared a total loss. They were very nice and professional through the process.

Nice place - professional. The car looks brand new

Fix auto was fair on the price and went out of there way to help me solve my problem. Thanks to Fix Auto. Carl

Best service I ever had! Greg is very professional I’m really pleased with their service. Thank you!

Satisfied with the job, they perform

Was able to take my car next day after I called for appointment. Fast service.

Fantastic body repairs & extremely nice staff.

Jimmy was simply awesome. I went in for a paint job that someone has inflicted on my driver side fender and he went above and beyond and scuffed out some other damage that was done on my passenger side as well as some damage that was done on on my back fender even though he didn’t have to. Customer service was absolutely the best. I definitely recommend anyone to go here for their repairs. Thanks guys!

Did not complete the work and are not willing to fix the problem. Instead of fixing a sensor problem, they disabled it. I have communicated with them that the problem is ongoing but they are not fixing the problem. First the feature was disabled on three dashboard then the disabled the sensor by turning off the switch on the driver rear door. Very poor customer service and i have lost trust in their services.

Greg was Awesome he was very professional and kept me informed

Greg Kivlen did an excellent job on keeping me updated throughout the process of my car getting fixed after an accident. Very simple and straightforward service, good quality job make sure to ask for Greg for an estimate on any collision concerns!

I just dropped off my car, they told me when it would be done and I picked it up at 3:00pm of the date they gave me.I had been rear ended, I can’t tell it from new.They cleaned my car too.

They are always pleasant helpful call me back call me to see if my car is OK and what time it’s going to be released any problems in it and I’ve been released right away I don’t remember the persons name that help me but he is very helpful he help me several times this is not the first time I’ve been to fix it auto in Buena Park and he is very helpful wish I could remember his name I will always have my car fixed there hopefully I don’t have to take it to many more times

Good work!

Great service and quality repairs backed by a awesome warranty.

Everyone was very nice and had my car done in just 2 days. Jimmy was great, very satisfied.

A great place that work fast to get my car bumper fix.

Repairs done very quickly and correctly

EXCELLENT...Jimmy was very helpful and kept me updated explained my damage and did a good job repairing it beyond what I thought!😃

Very good service very happy with outcome

Very professional and they do great work .

See comments posted on YELP about week ago.