Arrived at store Ronald explained the process proceeded to start and advised would take 1/2 hr and went shopping and returned to store. Ronald had phones ready explained what he did and what I could do later. Was very helpful pleasant and made sure we understood but if questions call or come back in. All with a smile.
Ron was very professional and respectful when helping me with setting up and purchasing my new phone. I will definitely be going back
Ive been going here for about 10 years there always great to deal with.
Ron was great! Knowledgeable, fast, had us in and out in no time. Ron also installed both my kids screen protectors!
Great help, fast service!
I just came in today and got the new iPhone 11 Pro Max. The employees at this location are MUCH friendlier than the other location in Brookings, I highly recommend them!
Awesome service and experience
Friendly, quick service.
They were super helpful with a Verizon Wireless direct purchase.
Awesome!!!! Katelynn D. Is The Definition of People Service!!!!!!!!! Dig it!!!! Most stress~free verizon store experience ever!!!!!!
Worthless!!! Wouldn’t even look at my phone when I was having issues. Told me I needed to upgrade. I said I wasn’t interested in upgrading and the guy said “You need a phone don’t you.” This was the only time he actually looked up at me. I said nope and if I do it won’t be from you. He was very rude and never even stood up just sat behind the desk with an iPad/tablet.
Salesman will lie to make a sale. Manager will stick up for them and will lie to get you out the door. Very poor customer service. Bring a tape recorder in the store with you so they cant tell you one thing and then find out later its another. Worst experience I have ever had.
Great service from Zach
Very helpful!!!... thanks!!!