Great customer service and they stand by their work! Pat, the owner, is wonderful to work with. You dont always find a business owner who is willing to pick up a wrench and service your spa when he is down a technician. Not only did he get the spa up and running quickly but also educated me a bit about how to maintain and keep the hot tub running since it is new to us.Pat and his team will always have my spa business.

First visit was a great experience. I had an opportunity to ask questions and to learn more about the product I was purchasing (Dolphin S300 automatic pool cleaner). No pressure. No inflated claims. Just honest conversation.I’d highly recommend over the overpriced, high-visibility stores that I’ve visited in Brookfield.

The guys are great here. I have gone a couple times needing parts, every time they have been more the pleased to help and have had what I needed. Price is very reasonable compared to online ordering. For the convenience of having it now I don’t mind if I have to pay a little more.

Great Service! Love that I am able to bring in a small sample of my pool water to get it tested -- not only to see accurately where my chemical levels are at but also being educated on how to properly use the products I purchase to ensure my pool is safe & fun all summer long!All members of the team are knowledgeable and helpful & take the time to make each trip into the store a personable experience. 5/5 Recommendation!

Last year we had a different company come out to fix our hot tub. The came out 5 separate times and the tub still was not fixed. Enter LP&S they came out diagnosed our tub and did so well that it only took one more trip and now its fixed. They were polite and very good at what they do!

Pat & the workers at Leisure Pools and Spas are great! Weve had our quality Royal Spa for 18 years. When its needed repairs, one call to Pat & it gets fixed quick & reasonably priced. Id recommend Leisure Pools to anyone looking for a well made spa.

We were in the market for a pool pump, but werent sure what to get. We called them to seek insight and Andy was very helpful. He took the time to understand our application and present options. We would have been able to buy the pump online a little cheaper, but customer service and product support has value as well.

The place I originally purchased my Catalina spa (Poolside pools and spas) would no longer service them and will no longer get any business from me (spa chemicals, replacement spa etc.)Leisure Pools and spas stepped in and repaired my brand spa and did an excellent job despite not being a Catalina Spa retailer.I was very happy with the service tech and the results. Leisure Pools and Spas will be getting my future business.

Great customer service. A wide array of automatic pool cleaners.

Bad experience trying to get a hot tub cover. Customer service was rude and disrespectful. I wanted to support my local pool store but went online after dealing with these clowns.

Ashley was very helpful and friendly. I appreciate the wonderful customer service experience with Ashley😊👏😊👏👍

My pool heater went down on me when opening my pool. ROL error code. Called numerous places and all were busy and left messages regarding my problem. Leisure first one to call back and stated they were swamped with service calls. Leisure told me it was an easy fix, where to locate the part that needed to be replaced, come into the store and $20 and an hour of work later my pool was being heated once again!!! Thanks Leisure!!

I dont normally do reviews but felt I needed to regarding the great jobLeisure pools did on a hot tub repair. My pump stopped during the deepfreeze and a T pipe broke. This is not good. It was a Friday and I fearthat my tub is ruined. Since I have not needed a repair guy ever I coldcalled around. I left a message with you all and then on Friday called acompetitor. They basically took my name down, stated some service fees andscheduled me in for Monday. I was not impressed. Then I got a call fromAndy Reed, Technician Leisure spas. We talked. He troubled shot theproblem with me and said to save time take pictures of the problem area andsend them to him. Over the course of the next couple of days he followed upby text with instructions and guidance. A hot tub is a major investment andwhen pipes are frozen it is very stressful. Andy did want a good qualitycompany and individual is suppose to do. He worked the problem,communicated interim solutions and did not just schedule me in sometime thefollowing week like I was not important. When the part came in he was thereright away and did a high quality job. I hope not to need work in thefuture but if I do Leisure Pool and Spas is my first and only call. Thankyou Andy. Sincerely Michael Neimon

Very helpful, they were timely and friendly

Great team of people- everyone was super helpful and pleasant to work with!

I was having trouble with my pool being green. They are very helpful

Excellent service every time i go there .

Always helpful and friendly staff to assist.

Wonderful place! Bob really helped my out when my pool pump suddenly stopped working on me and I need a new starter ASAP. They keep their store open for me late so I could make there and even tested my old part to make sure what I was replacing was accurate and I had never stepped foot in their store before. They were friendly, funny and extremely helpful to me. I will definitely go back to them and tell anyone I can about their kindness. Thank you again for your help a few weeks ago!

Bob and Pat and everyone else there were extremely helpful and knowledgeable! Saved me almost $1000 also! Highly recommend them!

Great price, great service/delivery. andy was prompt with call backs and emails. id highly recommend doing biz with these dudes! :: ))

I was looking for a part for my hot tub. Leisure pools and spas went above and beyond to help me. I had no luck finding this part and nobody else would even try. I went to them and they took the time and found the part for me at a reasonable price. If I have any problems with my spa, I will definitely go back to them and have them service it.

My hot tub is 19 years old and had a second service call last week. Not bad for a tub of that age!!! Patrick and his son came here quickly and were in and out in less than an hour. My Emperor 2 is a Very solid tub and has 5 years or more left in it. I also bought pool filters, pumps, and supplies from Patricks store. The only place i will buy from!! I would recommend Patrick and Donna for a hot tub anytime!!!

Very friendly. They had just what I needed 👍

Professional, great service, and answered all of my questions! Would recommend!

Had exactly what i needed to keep my spa operating efficiently.

Very helpful. They had just what I needed.

Friendly and great service

They were great! Went the extra mile to get a new motor and other parts for my older hot tub! I would recommend them to anyone who needs maintenance on a hot tub!

They are so helpful here!!! Great advice, all the chemicals I need on hand. They have been incredibly helpful to me as a new spa owner!

Great customer service. They were awesome and took a lot of time to answer questions and walked me thru all the steps to get my water right. I would highly recommend them.

Great selection, friendly staff and good prices on everything! They are the only pool and spa store I will go to in the Milwaukee area!!

Pat and his team were very responsive to my needs and obtained and installed the parts I needed to get my spa up and running again. My Royal spa is 16 years old and Pat has been a true professional for parts, service and advice throughout. Many thanks!

Professional and helpful service and advice! We have a hot tub and an above ground pool. For the last 5 years we come to this family owned business for chemicals, water testing, and supplies. Their customer service is exceptional!

I was lucky enough to have Andy work with me and he went above and beyond. He was nice enough to come in on a Sunday because that was the only day that worked for my wife and I. He was very patient with us & answered all of our questions with detail.If you’re ever interested in a hot tub or any products you may need for your hot tub, I highly recommend Leisure Pool and Spas.Also, the delivery experience was incredibly easy and they put it exactly where I needed it with install.

Very friendly and professional staff. Helped me in a tight pinch with my pool. They took the time to search for a part I needed in the store and they found what I needed. I have family in town and they saved me from not having a running pool for the week. Thanks so much. I would recommend this company to anyone.

Leisure Pools is a very knowledgeable and friendly pool resource. A very valuable asset to any pool owner in our area.

Great customer service. Technician was on time and completed work in a timely manner. Cost was less than I expected. Will definitely use Leisure pools again for my pool maintenance.

We just left the store and had an outstanding experience. DJ was not only friendly but so knowledgeable. He made sure to get us everything we needed and didn’t sell us anything unnecessary. We were beyond impressed with all the information he shared with us. Donna was also great to work with. She helped us order the cover to the hot tub and was so friendly. Thanks to DJ and Donna and the experience they created for us today, this will be our only place to shop for hot tub supplies and we will always use them for any maintenance needed!

Pat, Donna and Andy I’ve been doing business with them for over 20 years never had a bad experience always polite courteous and on point with the chemicals and parts I’ve needed for my pool supplies! Hell I Love these guys best in town I’m a customer Fo’life!

Friendly people, very service centered.Jacqueline D Salemme

Helpful and knowledgeable staff, willing to help with fixing my current spa instead of trying sell me a new one!

Great fast and friendly service

Our pool heaters pilot light wouldnt ignite. Super frustrating even though we havent had to use the heater the last few weeks. My husband called Leisure Pools and Spas and Pat was able to fit us in. Hes very knowledgeable and friendly. Well be going to Leisure Pools and Spas for all our pool needs. Thank you!

Great place to shop local!

Great service. We never write a review till a few weeks or months have gone by to see if service is consistent. Andy and Pat have been taking care of our pool for over a year now, starting with our pool heater, and then opening and closing the pool, and various other issues. They are always ready to help, it doesnt matter who did what previously (where you bought your heater previously, who installed the pool or the cover, etc.) They give true prompt service, and come back if something didnt work. Your are not left out hanging out for days or weeks when there is a problem. Andy is very knowledgeable and to top it off, a really, really nice guy. So is everybody else. So glad we found them! Highly recommended.

Although there are closer places, I continue to use Leisure Pools for multiple reasons. 1. Prompt to arrive and complete the task needed. 2. Excellent costumer service. Always available to answer questions and has great recommendations. 3. Fair pricing.Highly recommend

We’ve used the guys at Leisure pools and spas over the past 5 years. We really like dealing with a family owned and operated business. They’ve always been professional and courteous. We’ve had our pool liners replaced, pool opening and closings as well as pool troubleshooting. We’ve also purchased pool equipment and supplies, which we felt were fairly priced. I highly recommend them. .

Always helpful everytime its time to close or open our hot tub

Every interaction with Leisure Pools went smoothly, from the salesman, grader, and the installers. The installer explained all maintenance of the pool. I would recommend buying from Leisure.

Small company that goes out of there way to help you.Pat is a great person who really cares about his customers.

Pat and his crew opened and closed our pool this year. They’ve always done a great job, are prompt and thorough.Pat also repaired one of our pumps this season, saving us $$ over paying for a replacement pump.I’m confident in using Leisure Pools and Spas for all of our pool needs.

My spa needed upgrades!!!! After 15 years of smooth enjoyment... parts needed to be replaced! Andy and Brad came in... diagnosed and worked diligently to fix our spa!I know... I know.... we should just replace our old spa.... and we will!!!! However, replacing the parts and getting our old baby started again... is the first steps to enjoying our hot tub while we plan what features we want in our our new, upgraded spa.Working with Leisure Pools and Spa is and has and always over the last 15 years has been a joy and pleasure. Thank you!

Bought SPA from this dealer 10 years ago at WI State Fair. Have been a reliable dealer for parts and service ever since. Great to work with, Great family business!!

Great service! I called they came out to assess the next working day. They listened to my concerns and addressed the issue promptly. Completed task even before the proposed timeline. Called and kept me in the loop throughout the process! Great all around! Thanks!

The place to go if you’re looking for expert advice and outstanding service after the sale. I purchased my pool floor cleaning robot from Leisure Pools and Spas and it’s the best investment I’ve ever made for the pool. Keeps my pool floor and walls sparkling and I can enjoy the pool Instead of fighting with the vacuum hose. Sure you can buy robots online but then when something goes wrong...you’ve got an issue. I simply took mine to D.J. at Leisure Pools and he worked his magic to get it back in service. He also offered a creative solution to a problem I had and I can’t begin to express my gratitude for his willingness to go above and beyond!

Wow. Just wow. Local small company, and was treated so well! DJ was the MAN! Answered every question I had and then some. Customer service at its finest and whatever your level of pool ownership (I’m a newbie) he took the time to explain everything in detail which I appreciated so much. Would and will definitely recommend to others. You have to go here for your pool needs. This kind of service is what is missing in business these days! It’s a MUST!

They were so helpful and the price was half of what I paid for parts other places.

Leisure is the only service I will use and reccomend! The people are courteous and do the job right the first time. Whether its pool repair or cleaning the pool, they are on the top of their game. Thank you Leisure Pools and Spas!

Recommended by my home warranty company, which has usually done a poor job of recommending service providers. However, these guys fixed my pool heater, when every other company wanted nothing to do with it or said they couldnt get parts anymore. Kudos!

Nothing but good things to say about the folks at Leisure Pools & Spas. Bought our spa from them 10+ yrs ago & they have always been there to answer any questions or give suggestions for any issues that have arisen. Special thanks go out to Pat, Donna & Bob!

Great prices, wonderful people and amazing service!!! All from a locally owned business.This IS the pool and spa store youve been looking for.

Leisure Pools provided better service than their competitors. We tried 3 other businesses and none compared to Leisure Pools. We welcomed new neighbors to the neighborhood and told them to use Leisure Pools. Hope we can find someone as reliable in our new home in South Carolina.

Great people, and always have what u need..and great prices.as well..

Staff was very knowledgeable and helpful. In and out with what I needed for startup very quickly.

They know their stuff great inventory was able to help me.

DJ & Donna are So Friendly & Helpful. I go here every year for my pool needs. The prices are very reasonable, the staff is knowledgeable, & theyve always had what I needed.

Have been using Pat and crew for several years in the opening and closing of my pool. They are always there when I need them and they do an awesome job to help me out with my pool. Very professional, and very friendly! Competitively priced with special discounts throughout the seasons.

Have been using Leisure Pools and Spas for a long time. They have serviced my spa since day one. Would not use anyone one else! They are great to work with, always on time, and very knowledgeable in there field. The most important part I think is that ( I trust them! ).

Very helpful!

Great customer service. They had the part I needed and answered all of my questions.

I was told by another pool company to go here for parts for my spa. The employee who was very friendly looked everywhere for the part I needed. This process took a little time but he found the part I needed. In the end the part is working and I am happy.

Fast and friendly service. Knowledgeable associates. Always looking to support customer by offering multiple solutions to problems. Fun people to work with!

Fast and efficient service - thank you!!!

Great place, friendly service above and beyond

I have a small pool and they were very helpful and knowledgeable. I will be returning when I need supplies.

Donna and Pat are awesome and when Andy and Brad came out to help with some pool issues, not only were they knowledgeable but fast and efficient. will definitely recommend to anyone looking for pool or hot tub service or repair. Thank you again for A+ work. 👌👌👌✔✔✔✔✔

Always a great experience shopping here. They treat you with respect no matter how miner your problem maybe. Its expensive owning a pool, and theres no other company out there Id rather spend my money with.

Best service ever. Thanks for backing your products

They always have what I need. Super helpful with any and all questions. Great place and great employees.

I like the shop a lot, good people.

I repair all sorts of brands of tubs and these guys always have what I need, also have a very knowledgeable and helpfull staff.

Leisure spas are always helpful and thorough when servicing my spa. I would highly recommend them.

DJ is informative and courteous. I trust his judgement. He never exaggerated the benefits of the spas.

Great service. Friendly people. Always ready to help, keepng pool and spa ready for every day use.

Knew exactly what I needed just by seeing what was in my hand.👍

I am thankful that corporate America has not destroyed every mom and pop business because DJ and the Leisure Pools and Spas Inc team showcase true customer service and the experience is above and beyond any expectation I could have imagined....coming from recent move from the New York City area. The customer journey starts with the door chimes you hear when you first walk-in and by the immediate recognition of your existence by DJ and the supporting tech and delivery team in store. Not like the Best Buy employee stuck facedown in instagram or an empty calorie huddle about non-work related topics among unmotivated people...Leisure Pools And Spas celebrates people, approaches the customer with open ended questions and best fit solutions for immediate needs. They focus on preparedness of what challenges will come up from being a spa owner, but align with the customer to assure an exceptional experience to have much needed down time and relaxation. I HIGHLY recommend this company as you will walk away feeling like a part of the Leisure Pools And Spass family. NOW, who wants to chill in the spa?

Every time a need a part they have it in stock. Great service!

The one stop shop for all your pool needs and the staff is always willing to answer all your questions and help you out any way they can.

DJ took great care to get parts and supplies I needed. Very knowledgeable.

Very helpful sales staff

Awesome staff. All you need. Go here for your pool needs. They also do free water checks.

They are always very helpful and go above and beyond to get the parts we need.

Top-notch local family owned company, great service, pricing and expertise on pool problems!They are the best of the best!!

They were on time and closed my pool just as planned.

Not a big store. But they always have what I need for my salt water pool and hot tub.

I went there with a pump problem. The staff not only helped me out but they were able to repair the pump. Extremely knowledgeable staff.

Great place to do business with

Called and asked about an obscure part. Not only did they have it in stock, they were willing to ship it to me. Outstanding place to do business with.

We were pleased with the quick and complete service.