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Bicycle Center, LLC
612 Federal Rd, Brookfield, CT 06804, United States
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Bicycle Center, LLC
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Br
Review №1

This place is the best bike shop around. If you are a beginner or a well seasoned tourer, the Bicycle Center has you covered. They go out of their way to ensure you are well taken care of.Ive bought a couple of bikes there, for myself, my wife and daughters and they always spend the time to make sure we get the right bike.Ive also done service and most recently had a fitting. It was just a great experience and they did such an amazing job ensuring my bike fit me as best as possible.Cant speak highly enough. Top notch shop

Ni
Review №2

My first time visiting with a flat tire they were all really nice and answered any questions I had and did a great job of repairing it Ill be back . They were honest and not expensive. Great job guys

Er
Review №3

Good service, i came in with my bike (doesnt pedal and chain is far gone) and was out in 5 minutes. the repair was a good price, but the supplies there are pricey but I only went there for repairs so i dont care about it. The staff was nice, and helpful. Id go back if anything happens to my bike.

Ma
Review №4

Great service. Left my bike with them and got a call back the next day saying it was ready to ride. Great mechanics and fair prices.

Vi
Review №5

Super great bunch of guys! Brought my Cannondale f300 to have the cassette checked out and they replaced it in a few minutes while I waited....no wait time and no down time. Highly recommend! Thanks guys!

L
Review №6

Overcharged for replacement parts and labor was high too; it was not what I had on my bike! No explanation given, was told youll get used to it. smh! There used to be another guy at the front, he was very customer oriented, enthusiastically helpful. I wont be back!

Ju
Review №7

We bought our sons 3rd bike from here and Ive never been happier with the service they provide. They were happy to and took time to answer any questions I had. They have plenty of bikes to choose from and pricing is good. You get what you pay for. My son rides hard and weve never had a problem with any of his bikes. Im sure hell have this one for many years to come. Before you go to the big box to get a bike I would recommend you stop in and see the quality and service they provide. You wont be disappointed. I havent been.

La
Review №8

They service my bicycle and have sold me equipment as well. Sales interaction is honest and friendly with no pressure whatsoever. The service is excellent as well. Will continue to use them in the future.

Br
Review №9

Excellent bike shop! Ive been coming here for many years for service. Professional, friendly, knowledgeable, wide selection of bikes and accessories! Highly recommended!

To
Review №10

Friendly knowledgeable staff. It was my first visit there and was a great experience. Will be back again even though its farther than other shops

Ma
Review №11

Great experience with repair and purchase. Super knowledgeable, professional and friendly team. Highly recommend. If you’re looking for top-notch and honest bike shop go to the Bicycle Center in Brookfield.

Ch
Review №12

Love this place, very friendly, get the job done at a reasonable price!

bi
Review №13

Friendly and great product selection.

Ch
Review №14

This is great bike shop. I recently had them rehab two of my bikes that had been sitting in my garage for way too long. They did a great job tuning up the bikes, checking the tubes, gears, chains, etc to get them roadworthy again. And they got both bikes back to me within a day or two. At a fair price. A friendly professional staff who obviously love what they do, and love bicycles.

Th
Review №15

Very friendly and knowledgeable staff. Got a tune up done, much better ride now.

Br
Review №16

Excellent service from a very knowledgeable staff!

d
Review №17

Fast, professional and well priced.

Lo
Review №18

Shawn and his crew are always super helpful!! Love buying local.

Ke
Review №19

Bought a bike from them and had a great experience. I would highly reccomend.

Ga
Review №20

Brookfield bicycle center has helped me out many times over the years with my vintage bikes that I have restored and new bikes ! very knowledgeable and very honest I would recommend anyone to get their first bike here. Im 39 years old, I grew up in Brookfield, CT and got my first bike here with my mom and dad! Support local

Sa
Review №21

Our family has had nothing but great experiences with the team here. Weve come here for repairs and purchases and theyve always proven super knowledgeable and professional. We had some special circumstances arise with one of our sons and they went out of their way to work with us and made our sons difficult situation so much better. I have so much respect and gratitude for the good people who work here. Wouldnt go anywhere else.

St
Review №22

Excellent place to repair your Bike cycle

Jo
Review №23

Friendly and informative staff.

Da
Review №24

Excellent bike shop, knowledgeable staff, great service, just go

Mi
Review №25

Awesome staff! Very fair pricing!

Ta
Review №26

After a bad experience at the Outdoor Sports Center bike shop in Wilton, I took my business here. What a difference! They quickly fixed my tire (pot hole puncture on trip nearby) and Ricky took the time to help me select the right road bike paddles and shoes. They do deserve my money.

No
Review №27

The team at Bicycle Center in Brookfield are superb! Fast, thorough, and professional. I dropped my bike off yesterday, expecting to pick it up in a week. They called the same day and said all was finished - Even though there were at least 20 other bikes lined up for tune-ups and repairs! They added a couple items to my bike and I was seriously and pleasantly surprised when they did not charge me for those items! If you need your bike tuned up and repaired, bring it to this shop!

Al
Review №28

Great place to bring your bike. The team there is super friendly and they do an awesome job!

Jo
Review №29

I had a non-routine repair I needed completed. I expected to leave my bike for at least a few days. Scott jumped right on it. Not an easy repair but within a few minutes he completed the task. The bike is as good or better than ever. There isn’t a high enough rating for the service that Scott and his crew give yo their customers.

Ch
Review №30

Had a flat today - I hate flats and they always take forever for me to fix myself. I stopped in today, the mechanic asked if I had a couple minutes and took my bike. By the time I went out to the car to get my wallet and came back in the shop, he was done. Fair price, fast service, great shop. Thanks Bicycle Center.

Li
Review №31

This is a great place to get any bike/bearings work done. The owner Shawn or sean sorry which ever way is a great manager defiantly a place to go to support local businesses

Ke
Review №32

They were awesome. They brought a beat up bike back to life. Friendly and the prices are really reasonable.

Da
Review №33

On June 17, 2020 (don’t forget your face mask) I brought in my old Giant Brass 2 which is over 10 years old. I was looking to just get a tune up to have the gears working again without the chain falling off. I told them up front if any parts need to be ordered/replaced then they should call me first. I wasn’t trying to spend any extra money on this old bike. Within a few days they called and said the bike was ready for pick up. Turned out the derailleur shifter was bent and not keeping proper tension and the rear wheel was a little bent, brake pads were rubbing on the disk brake, you name it they found it. They fixed every little thing they found wrong with the bike and it was all included in their tune up price. I am very pleased with this service and will be coming here whenever I have any biking issues. Very friendly staff and you really get your moneys worth.

Wi
Review №34

Awesome affordable friendly

Pa
Review №35

I was hearing noise from the crankset or derailleur and stopped by the shop. Sean came out and looked at my bicycle while it was on my bike rack, went inside grabbed a few tools and came back out. He made some adjustments, tightened crankset, and lubed the chain. And told me I was good to go. I offered to pay and he said no way, just go enjoy the day biking. A 5 minute fix and Im now a customer for life. Customer service at its best. Thank you again.

Ba
Review №36

Bought a chain breaker, used it once and where u let the chain sit completely snapped off with little force. Poor quality would not recommend buying the chain breaker.

Ry
Review №37

This is one of the best bike shops I have ever been to. The owner shawn is a true gentleman. He assisted me with various things over the years, most recently he set me up with an awesome Thule bike rack. Shawn installed it and even helped me out with another Thule item that I didnt happen to get from him. His thuroughness in a sale, attention to customer needs is top notch. I own a retail store, and operate it similar to Shawn. I always appreciate when I find similar business operations to my own. This store is what small business is all about. Dedication, caring, a strong member of the Brookfield retail community. Everyone in Brookfield should make sure when shopping for a bicycle to atleast stop by and give him a visit. He will do the rest!

Sh
Review №38

Knowledgeable and friendly. Highly recommended.

Me
Review №39

Super helpful!

Pa
Review №40

Excellent customer service and followup. I would strongly recommend going here for your cycle needs. i took my bike for a tuneup. I was greeted politely and was explained my options. I also purchased a bike helmet. I explained I was just starting to ride again and they sold me the perfect economically priced helmet, and mad sure it fit me properly.

ri
Review №41

The Bicycle Center is the only place to go if you live in this area. Sean and his team always go the extra mile to give the customer the best experience.

so
Review №42

Bought a 2019 Trance 2 from here and they have been nothing but help with any issues I had. The quality of service is unmatched! They care as much as the customer does about their bikes. Would recommend anyone to check them out.

To
Review №43

This is the only place to go for your biking needs. The staff is extremely friendly and knowledgeable. In my time shopping here I have never once felt an ounce of pressure to buy something. Their only goal is to sell you the right stuff. The inventory is large, especially for the size of the store, and if they dont have it in stock theres a 99% chance that they can bend over backwards to get it, like theyve done for me on so many occasions. The prices are great too.

Mi
Review №44

Shawn the owner is a really cool, down to earth guy. He is honest and passionate about the world of biking. I had a pleasant experience and will definitely shop here again.

Ro
Review №45

These guys are the best!!! They are honest and super customer-service oriented. There are other bike shops closer to my house, but I go here because they treat every customer with such care and respect. They are a breath of fresh air.

Ja
Review №46

Really helpful and knowledgeable staff. Wide selection of products and enough inventory to find what you need. Bike tuneups are offered which is helpful for those getting back into cycling. Offerings includes kids bikes, mountain bikes, road bikes, clips, clothing, training equipment, accessories, repair kits, and more.

To
Review №47

Awesome local shop for bike sales and service! Ive been buying bikes for my family and servicing my 36 year old touring bike there for the last several years. I recently upgraded, with Seans teams expert advice, to a new Cannondale road bike and couldnt be happier. Two weeks after I got the bike I easily completed a 116 mile ride that would never have happened on the old bike.

Na
Review №48

Amazing service and hospitality every time!

Br
Review №49

I bought my first road bike (GIANT TCR Advanced 2) here a few weeks ago and love it! The owner and staff at The Bicycle Center are true professionals that take the time to understand your needs, level of cycling experience, and budget to help you select the perfect bike. I was also fitted using their state of the art system that gets the most efficient riding experience targeting the critical body contact points: saddle, handlebars, brake levers and hoods, stem, shoes, cleats, and pedals. If you are considering getting into the field of cycling for triathlons, racing, or pleasure make sure you stop by The Bicycle Center first. Its the complete opposite of a big box store, and for that reason, Ill be returning many times!

Th
Review №50

This shop is great! Ive purchased bikes here and had a lot of service done here as well. Also purchased a lot of gear as well. Very nice people that know their stuff.

Fr
Review №51

If you are interested in cycling, this is the store you want to visit. Friendly, knowledgeable staff that will answer all your questions with no pressure or sleazy sales pitch. Highlyrecommended.

Lo
Review №52

Nice place to go for your bircle

Du
Review №53

If you’re looking for a great bicycle mechanic this is the right place. Shawn and his team are excellent, very responsive and extremely thorough.

Di
Review №54

Very helpful and knowledgeable!!

Me
Review №55

This place is great and so happy I went here to purchase a bike. All the people who work here know their stuff and are extremely helpful.

Er
Review №56

Awesome. The staff is competent and helpful. As an experienced cyclist, I recommend that shop for sales and service.

Ri
Review №57

This shop is the best ! Sean & the Bike Center staff make it pleasure to come here. Out of all the retail businesses in Brookfield this is by far my favorite place to shop/visit.

Sc
Review №58

The Friends @ The Bicycle Center were able to locate the hard to find threaded nut to restore my rear wheel to functionality on my old 21 speed in a heartbeat. A very friendly and knowledgeable sales staff were on hand to give me particulars when I decide on my next purchase.

Le
Review №59

Just bought a bike here. Everyone was really friendly and helpful. I will definitely be going back

Yo
Review №60

I just needed a quick tune up and these guys were super helpful: pricing was good, service was excellent, they got the bike back to me in less than 24 hours.

Ro
Review №61

THE place to go. Dont bother buying or servicing you bike anywhere else. These guys are the best!

ra
Review №62

Even though I didnt make a purchase the help was outstanding they answered all my questions and did not rush me I appreciate the environment

Pa
Review №63

Will help you when broken or needs to be fixed very nice and polite ask question they will answer

Pa
Review №64

Great sales staff. Knowledgeable and friendly.

Ni
Review №65

The bicycle center is a great, friendly shop where the staff is very knowledgeable and can help you no matter what you need. best way to put it, the bicycle center is awesome.

Fo
Review №66

Ive been a rider since i was 17 and now Im 40, So Ive grown out of my first bike and The Bicycle center fit me in the perfect size Giant.

Ju
Review №67

Awesome bike shop. They go above and beyond.

ad
Review №68

I did not use them much until this year. I brought the bike in with a broken derailer. They put a new one on in 3 days and fixed another problem. The middle ring was bent and that contributed to the broken derailer. So now the bike shifts better than in the last 2 years!BTW they always ride the bike after tunning it. I noticed 2 more miles on my computer!

Ti
Review №69

Outstanding service and staff. Top notch knowledge and advice.

Jo
Review №70

Switched here after losing my shop I had been going to for 10 years. They didnt disappoint

G
Review №71

Great guys easy to work with and very knowledgeable!

Ge
Review №72

FAB service, bikes, convenience. And they let my dog run around the shop!

al
Review №73

Great service and very personable

Za
Review №74

Awesome Shop and service

Ma
Review №75

Awesome

Th
Review №76

Amateurs

Lu
Review №77

THE BEST!!!!!

Information
88 Photos
77 Comments
4.9 Rating
  • Address:612 Federal Rd, Brookfield, CT 06804, United States
  • Site:http://brookfieldbike.com/
  • Phone:+1 203-775-7083
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:11AM–3PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • LGBTQ friendly:Yes
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