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Tempur-Pedic Flagship Store - Brookfield, WI
235 High St, Brookfield, WI 53045, United States
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Tempur-Pedic Flagship Store - Brookfield, WI
Comments
Fr
Review №1

Experienced great service at this location! The two ladies working were extremely helpful! New store looks amazing.

Sa
Review №2

Excellent experience. Jackie walked me through the entire process for getting the right bed for me. Can’t recommend this location enough.

Ti
Review №3

Great service and price far better than on the major online platforms. Item was in stock and was able to test the product before I purchased it. Slept much better !

Ja
Review №4

Jackie the Sales Associate at the Store was outstanding at helping me make an informed purchase without the hassles and pressures.

Xo
Review №5

Renee was wonderful from the moment we walked into the store. She thanked us for coming in and showed us every possible bed in the store making sure my husband and I found the right one for us. We didn’t purchase one yet but hopefully soon.

An
Review №6

Cassandra was very helpful for my fiancé and I looking for new pillows! Provided great information, let us try a couple pillows to find the perfect one! If you are looking for an expert on pillows, ask for Cassandra!!

Le
Review №7

Was in this store awhile ago and have tried on several occassions to take my husband back. However, not sure, when this store is ever open. A few weeks ago, we tried on a Sunday and the store was closed at 5pm even though there was someone in the store. The lady Jackie I spoke to on the phone can not seem to answer the questions about what I need. So we ended up at another retailer to get our new bed. be sure to call becuase they are not open when it states they are

Ka
Review №8

Jackie was incredibly helpful and friendly. She educated us and pointed us in the right direction. Tempur-Pedic frame on its way.

Ca
Review №9

Awesome experience with Renae. She was so helpful and i am so excited to sleep on my new mattress topper :)

To
Review №10

Renea at The Corners tempur-pedic store was wonderful...very patient and professional...and knowledgeable...Tom G

Cl
Review №11

The manager, Cassandra, was so helpful and kind. I walked in and told her what I was looking for, and she assisted me in finding the right pillow for me. Thank you!

Ke
Review №12

We had a great experience at the store, the staff was very helpful with selecting the perfect mattress.

Ke
Review №13

Jackie was amazing, walked us through all the options. Very professional and very helpful to find the bed we need!

Gr
Review №14

This is the first time I have truly never felt awkward shopping for a mattress. Cassandra was so great to work with and actually made mattress shopping fun! This store is sort of hidden, but definitely worth stopping in. You wont be rushed, pressured, or put on an email list; its great. Its how mattress shopping should be.

za
Review №15

Im in no position to purchase a tempur-pedic mattress at the moment but after conversing with lovely sales rep Casandra I’m totally going to be back for a tempur-pedic mattress. I’m telling you this is definitely the place to go.

Sa
Review №16

Renae was absolutely fantastic and helped us get some great sheets and pillows! Highly highly recommend this store! All of the workers are so helpful.

Co
Review №17

We live in Minnesota and ordered a mattress and adjustable base through the website. After several weeks with no information of when we would get delivery of our bed and sitting on hold for several days I googled and called this store. Cassandra was in a word amazing. She listened to my complaints and then asked for some information and let me say made it so we got our bed!!!!! I honestly did not expect the service that I got from her. We did not purchase from this store but she communicated with us and helped fix an error that had to order on a hold because of a typing error or something. The understanding and compassion that Cassandra gave us was like I said amazing. We will be in the Milwaukee area later this summer and we can not wait to stop and say thank you to her in person. We do love our tempurpedic and if you are looking for great customer service then you must contact this store.

Ja
Review №18

We had a great experience. Renee was very helpful and truly cared about finding us the perfect mattress. We absolutely love our nee bed.

Ed
Review №19

The Women in the store gave us a wonderful experience with the AC bed, absolute slimes.

Ca
Review №20

Loved the new Tempur-Pedic store in Brookfield Wisc!Sales associate Renae was fabulous, very knowledgeable of ALL products and pricing. Renae had a great personality! I will be back to buy the base to go with my 20 year old mattress that I love from Tempur-Pedic!!!

Br
Review №21

Stopped in to pick up some new pillows and was pleasantly surprised! The store was clean and all possible COVID-19 precautions were being taken to make finding the right pillow a sanitary and safe experience. The manager took the time to walk us through each option making recommendations for what would best fit our sleep styles. Will definitely be back!

Br
Review №22

We had a great experience. Very helpful and willing to let you take your time. Also felt no pressure to buy a mattress. Awesome!

Ka
Review №23

The sales people where so helpful and great. They want to help you find the right bed for you. They are very knowledgeable about their beds and products.

Cu
Review №24

Great experience and great showing around, might buy the fan bed

Ca
Review №25

We had a great experience at the Tempurpedic store! We have been putting off getting a new bed for quite some time. We were very overwhelmed each time we would attempt to go and find a new bed. Not only did Cassandra make us comfortable but she also really helped us find the perfect bed and we ended up getting an adjustable base that we had no interest in. My back pain is gone and we sleep the best we ever have. This store is so welcoming and so is the staff. Get the base! it is beyond fantastic.

Br
Review №26

Renae was AMAZING in helping me find a way to fix my base I’m having issues with. She is an awesome asset!

Ru
Review №27

Great selection of beds. Safe, clean and covid friendly. Renae was helpful, patient and informative. We’re excited about our purchase!

St
Review №28

I would highly recommend this store. The level of service was excellent and there was absolutely no pressure to make a purchase. Renae and the manager of the store had my wife try several different pillows to see which one fit her the best. We went into the store to buy a mattress topper and came out with that and two Cloud pillows. We had a wonderful sleep last night.

Ku
Review №29

I don’t know where to start. I totally love this store and the manager Cassandra. They are so loving and so professional. They will help you with every single questions you might have. Please visit this store if you guys are looking for a mattress or even pillows. This is the rite place for you! They are the best!! Tempure pedic is the best!! Thank you again Cassandra!!

Bu
Review №30

This store is awesome! Highly recommend

Ed
Review №31

Very clean and wonderful store. We walked in and Renae greeted us and was very helpful. We cant wait to get our new bed delivered. We did our research and kinda had our mind made up before we went to the store. Renae gave us time for both of us to lay on the beds to make sure we were happy with our choice.

Ja
Review №32

Stopped in to purchase a pillow and ended up also purchasing the Ergo Extended adjustable base, the following week purchased several more pillows and fell in love with the Tempur pedic Luxe Breeze mattress. We were very impressed with both Renae and Cassandra, excellent customer service and very helpful. We truly are thrilled with our new mattress and adjustable base, after purchasing our super comfy sheets, we are absolutely sleeping much better. We highly recommend Tempur pedic products for the most restful sleeping experience.

Ja
Review №33

Best place ever the ladies were real one let me slump for a fat min

Ry
Review №34

Cassandra was a pleasure to work with. She knew the product in and out, allowing us a no hassle experience. Would highly recommend her on your new bed buying experience.

A
Review №35

This is long overdue! Tempur - Pedic at The Corners of Brookfield gets an A+ in customer service. When my daughter was home during COVID stay at home, she wanted a queen size mattress topper. I called Cassandra at Temper - Pedic to discuss options and to see what they could do. All of my needs were taken care of and my daughter loves it. When we are ready for our next mattress or any mattress topper, we will be going to Tempur - Pedic at The Corners of Brookfield. Thank you!

kr
Review №36

We previously experienced a Tempur-Pedic mattress at another location and wanted to check out the flagship store. I had a great conversation with the manager, Cassandra, yesterday and she was able to answer all of the questions I had and really helped me to confirm our decision. We came in today and were greeted by Renae. There was no sales pressure throughout the experience, just very knowledgeable staff. The mattress sells itself!

Sh
Review №37

Very helpful. Patiently showed me all my options. Highly recommend.

Pa
Review №38

The staff at Brookfield Temperpedic were OUTSTANDING. Chris and Cassandra helped me for over 30 minutes trying to find just the right pillow. They made me feel like nothing else mattered but me. They checked my spine alignment on each pillow. They directed me based on my preferences and body type. I own two Temperpedic mattresses and now I own a pillow. Folks you don’t have to settle for mediocre service. These folks know the true meaning of the word “service.” I will refer my friends and family and will purchase more Temperpedic in the future!!!! Simply amazing store and service!!!!! Thank you Chris and Cassandra!!!!

Is
Review №39

It was really fun the experience was great!

Ju
Review №40

Great experience! Renae listened to us and made us comfortable. We were well aware of the varied price range of mattresses, we had been to the “others” and were discouraged by the other places hard sell tactics. We really wanted an adjustable and came in asking for a certain price range, she not only respected that but explained our options as we priced both up a bit, and down. Overall it was a great experience and we gladly made the purchase. I highly recommend. Thank you Renae and Chris!

Do
Review №41

Renee was great, I’m already set to buy one. I just have decide which one. Mattresses are one thing you can’t buy over the Internet great store to stop in to.

To
Review №42

We have been Tempur-pedic customers for over 12 years. When it came time to purchase our split king base and mattresses, we were thrilled to learn of the stand alone Tempur-pedic store! Cassandra was patient and wonderful to work with. Ask for her, you will not be disappointed!

Da
Review №43

I went to this store looking to replace my old Tempur-Pedic pillow. Chris showed me all the options and set me up to try them out. This resulted in a great experience in which I selected a different pillow from what I originally had in mind, but definitely for the better. Thanks Chris helping me with my pillow purchase.

Sa
Review №44

Do yourself a favor if you are interested in a tempupedic and come to the flagship store! We needed to do an exchange on our tempurpedic we bought at another retail store in the area and it was just to firm. The other retailer told us that we had to come to the flagship store to pick out what e needed and then to let them know. The store was pristine and they really have a great system down for keeping people safe durng Covid. Cassandra helped us and was so knowledgable that we wish we would have had this service when we did our purchase. She was great and totally helped us make the right choice for our exchange. She knew what we were there to do and did not hesitate to make sure that we made the right choice. I wish we had made the purchase at the flagship store. The customer service here is superior to ANYWHERE else I have seen in many years. You will not be disappointed comeing to see these ladies. They know their stuff and are a pure joy to work with. We now LOVE our Luxe Adapt and never have slept so good. Thanks Cassandra!!!!

Be
Review №45

We had a wonderful experience at the Tempur-Pedic Flagship Store in Brookfield at The Corners. Cassandra was absolutely wonderful and made it feel less awkward/scary buying a mattress during COVID. We would definitely recommend!

AD
Review №46

Amazing customer service from Renae! We love our pillows & got a great deal!!!

Je
Review №47

I had a great experience with Chris at the Brookfield location. He spent almost an hour with me as I spent time trying the various mattresses and asking numerous questions. I purchased the Adapt Medium. I would definitely recommend talking with Chris, Dan or Cassandra if you’re looking for a mattress. It’s worth the money! Can’t wait to sleep on my new mattress!

Ch
Review №48

We stopped in the brookfield store and the staff were very nice

Ka
Review №49

Excellent shopping experience! Very knowledgeable sales staff.

Is
Review №50

Extremely friendly and informative! They made sure to keep the beds clean and sanitize as well!

Bi
Review №51

My Dad broke his bed. I made an emergency appointment with Cassandra Webb, the manager. She showed us all the amazing beds making sure we picked the right one. Delivery was quick. Set up was super easy. The bed is perfect, Dad never slept better!

Pa
Review №52

My shopping experience was incredible!Renae, the sales associate, was extremely knowledgeable and very customer friendly. She was able to answer all my questions and took as much time that I needed to explore all the amazing Tempur-Pedic products. She ensured all cleaning protocols were followed to ensure a safe and comfortable shopping experience.

Sc
Review №53

Fantastic service. Did not know this store was there until I googled Tempur-Pedic. I needed a pillow protector. When I got to the store was greeted by 2 store employees and they had the pillow cover at the counter ready for me. Now that I know this store is there I will be going there for sheet sets and any other bedding needs I may have.

ma
Review №54

Super clean store! No pressure and great customer service! Setting up an appointment was really easy, and Cassandra was great on the all the information she provided. Who knew that mattress shopping could be enjoyable?????

Me
Review №55

My husband and I were able to make an appointment to shop for a new mattress. Let me start by saying that we had visited two other stores, and the Tempurpedic store was by far so much cleaner. There were masks available and the staff was wearing masks and they had hand sanitizer available. The biggest thing was that they had protectors that were put down for us for the pillows and the mattress. Neither of the other stores had any of these. Cassandra even put on a pair of gloves. Cassandra took the time to explain everything and asked us questions that we never would have thought of. The one that was hit me was how would you LIKE to sleep? Well after shoulder surgery for me and my husband and his back pain I have not been able to sleep on my side for YEARS and never thought that a PILLOW would make such a difference. We had no interest in the bed base that raises but after more information it is not what I expected and the instant pain relief that my husband had was just one word AMAZING. I was really not looking forward to this after what we have been through as it has been 6 months that we have put this off. We did not feel pressured and the time and care that was put into helping us is something that I wish came with all big purchases. Cassandra was great and we really are looking forward to being able to sleep how we WANT to for the first time in years.

Je
Review №56

Renae was fantastic and helped me choose the perfect mattress.

Ma
Review №57

Great, knowledgeable service. Renae rocks!

Mi
Review №58

All of the sales associates are very nice and very helpful, especially Cassandra! They make the store a much better experience than shopping online, it’s definitely worth it to buy items directly from the store.

Al
Review №59

Cassandra was very helpful with the pillow selection. Found the perfect pillow for my needs for my girl friend and I!

Ky
Review №60

Great customer service, the team at the store took the time to explain the differences in the mattresses, were very helpful and friendly. They even helped to contact us after our visit to let us when a sale would be coming to get a discount. Looking forward to my new mattress arrival.

Ma
Review №61

After shopping for beds elsewhere, we were extremely pleased with our experience at the Flagship Tempur-Pedic store in Brookfield. Chris knew my husband was leery of going shopping during the pandemic and scheduled an appointment with us before the store opened. This store was by far the cleanest of all mattress stores I visited. Chris spent a great deal of time with us while we decided on the appropriate bed. Cassandra also helped us with additional questions, brackets for our headboard and finding some really comfortable sheets. We enjoyed our shopping experience thanks to Chris and Cassandra. I may have to go back just to visit them. :)

Lu
Review №62

Very kind people, great service :)

ma
Review №63

Our experience with Cassandra and Chris at the Tempur-Pedic flagship store in Brookfield was absolutely fantastic! We bought two mattresses for our new home, including one adjustable base! The delivery was perfect! We were going to get a standard mattress for our fifth bedroom, but love our two Tempur-Pedic mattresses so much we made a second trip to see Cassandra to buy a third Tempur-Pedic for the fifth bedroom! This delivery was also perfect! Five stars! If we could give 6 stars we would!! ~ Colleen and Mark ~

De
Review №64

This place is beautiful!!! If you are looking for a Tempur-Pedic this is the store to come to!

Mi
Review №65

Great place and the worker was very friendly!

Da
Review №66

Great sale service, knowledgeable and informative

Ky
Review №67

Very kind and helpful staff!

Da
Review №68

Great experience by Cassandra

Ge
Review №69

Super friendly and helpful!

Hu
Review №70

Renae was fantastic!

Do
Review №71

Great customer service and had a great time trying out potential beds.

Information
29 Photos
71 Comments
5 Rating
  • Address:235 High St, Brookfield, WI 53045, United States
  • Site:http://tempurpedic.com/tempur-pedic-stores/tempur-pedic-brookfield
  • Phone:+1 262-648-9672
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Sleep clinic
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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