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Midas
12530 W Capitol Dr, Brookfield, WI 53005, United States
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Midas
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Ma
Review №1

Excellent service. Stephan was awesome. I went to talk to him about getting new ball joints for my truck. Not only did he give me a great quote, he promised me he could get the parts and have it all done the same day (I came in around 11). We got good quality parts, and he let me come into the shop to show me all the work that had been done. We ended doing the entire front end, uppers, lowers, and all shocks. And they got it done on time.

Ta
Review №2

The best mechanic in Wisconsin works here.

Sa
Review №3

I had a wonderful experience… the store manager was very helpful to make sure I can get all the necessary issues fixed… This place really does have honest mechanics who will get the job done… I would recommend them to anyone … They go above and beyond for their customers

Je
Review №4

The group that works at this midas is absolutely fantastic! They are all quick to get you in and they tell you exactly what needs to be done and there prices are very fair. I would not hesitate to send anyone to them for any car problem.

Ca
Review №5

Stephan was very pleasant and easy to work with. He explain everything and called to give me a price before starting the work. Derrick was great in calling me afterward to make sure the work was up to par and the car was working well. I appreciate the care and concern.

Li
Review №6

For the guys here, Stephen, derrick & his crew performed an amazing service on my 2001 suburban. They worked very diligently to find a problem that other mechanics couldnt find at different shops. Their correspondence with keeping me in touch before stating work was a 10! Ive been doing service with midas for over 20 years and still receive superb service. Stephen and his team are highly recommended.

Do
Review №7

The service at this location is excellent. These guys are absolute professionals that can be trusted. I have had repairs done to both vehicles with great results and in a timely manor. I will definitely be making recommendations to friends and family.

En
Review №8

When Yuri and his team were here, these guys used to be great but recently I am very very dissatisfied.I left my car to get a quote and hopefully get my brakes repaired. Upon arrival, I was given a quote, and a few hours later I received a phone call with a final price after they looked over my car and a request for authorization to repair my brakes for around $900. I authorized the $900 repair.Unfortunately when they called me to let me know the repair was done and ask for payment, they told me they actually replaced several other things that I had not asked for. They told me this was necessary to finish the brakes and I don’t doubt them. My issue is that they did the repair which cost me extra (over $100 extra) without asking me. I understand a quote being off, but I would hope to be notified of such a situation before the repair is done and they expect payment. I might have decided to go elsewhere to get something fixed.On the somewhat bright side, they gave me a $30 discount, but it wasn’t near what the extra parts cost me. My disappointment isn’t really that it cost me extra (though I’m not real happy about that), but that they repaired parts without my permission. Communication is key folks. I will not be returning.UPDATE: After two weeks of trying to get ahold of the manager, I finally heard back from him. He offered to refund me for the “extra parts” that were replaced on my car and I was charged for but didn’t approve before it was done. I’m happy they offered a refund, but I’m not sure that I will be back, due to the lapse in communication.

Mi
Review №9

Steph the general manager of that repair shop is Fast, always will get the job done along with his Mechanics, affordable and will always find a way to satisfy his customers. The Mechanics are nice and reliable as well. I recommend This repair shop for all your needs

Ja
Review №10

Stephan and Phil are the business. Great communication every step of the way. Full explanation of the what’s and whys. Good follow up after job was done. I wouldn’t go anywhere else.

De
Review №11

So the guy at midas charged my ac and the lady made him take all the freon out and my ac wasnt cold at all then what it was before so I put all freon back in and good then I asked about whats wrong with my right tire didnt say nun about it but gave me paper work for one issue that I didnt ask for

Wa
Review №12

The service took longer than expected based on technician receiving incorrect parts. Made an appointment for Saturday at noon for back brakes which took 5 hours to complete . The wait took longer than expected due to delivery of incorrect parts. Technician had to wait over 2 hours for someone to deliver the correct parts. Overall took longer than expected but the technician did a good job fixing my vehicle.

De
Review №13

I booked an oil change for my husband. We had a few places with lousy customer service near our home. This location was closer to his work, and he was very impressed with the customer service and no pushy. The price was way better than we have been paying as well. Highly recommend.

It
Review №14

I love this location. Yuri is the best. He always tells me the truth & is very knowledgeable. Although Im a woman, he never tries to get over on me w/costs & his mechanics team is awesome. They are all very helpful.

Da
Review №15

I had an odd rattling after hitting a chunk of ice/snow on the highway. Stopped by and they were great! Knowledgeable, friendly and professional. Took care of the issue and I was on the road within an hour. Great service!

Kr
Review №16

The service was great...Phil explained everything in detail. Stefan (hope that is the correct spelling) was professional and very personable. It was a great experience all together

an
Review №17

Derrick, the assistant manager, tried to charge me over $1000 for a wheel hub bearing replacement...unreal...if I hadnt done some research I wouldve paid it...all I had to do was go across the street and buy the part for $135 and have them put it on for about $100. Then Derrick charged me double for the labor.Poor customer service and Im a long time customer...smdh

El
Review №18

I have been customer at this location for years. Had very good relationship with Yuri and his team, they were very nice and always gave me fair pricing. They would always walk me to my car and show me the problem. However, there is a new manager there now he started 4/26/2021. He is highly unprofessional, unethical, tries to use sales gimmicks in attempt to upsell and rip off. I hope the previous team can return, I might also file a complain with Midas Corporate.

Ed
Review №19

Stephan and the whole crew helped me out and did a phenomenal job at servicing me with all my needs and performing excellent work on my vehicle.

Ch
Review №20

I urge you to stay away. Highly unprofessional and incompetent staff. Last time I went for oil change, they left the oil cap off, the oil continued to spill out causing damage to my engine. They also needlessly call out unnecessary repair to rip off. Please Please dont go to this location you will be thankful.

Mi
Review №21

Other than kept messing up and have my car for 3 weeks and theyre pretty cool people...

Gr
Review №22

Fair prices, good mechanics and service, and fast

Ja
Review №23

Only needed an alignment and wheel balance. Took two hours for them to tell me I couldnt get it done due to other factors. Midas trash..

Ra
Review №24

Staff was friendly and knowledgeable. Came in with a reasonable quote and replaced my entire exhaust line in just a few hours.

Jo
Review №25

Destroyed two rims I brought up to have tires put on and tires were way out of balance. Never again. Nice people but this is awful.

Ca
Review №26

Not professional at all ...standing for ten dam min and all I see is a human on a computer not one word was cross you dont have anyone standing there like that I travel so far to find this place and this is what serves I get

Cr
Review №27

Location has great customer service. They are honest and WILL get the job done. If I could give 10 stars I would. Great job guys, and thanks for the help.

Jo
Review №28

Very friendly and knowledgeable staff. Everyone seemed to work together to finish the cars they had lined up

Ta
Review №29

They are always helpful and know excatly what I need! Yuris is always helpful and cheerful... I go here for all my car needs!

Ur
Review №30

Nobody else can touch my brakes now, these guys were great. Very knowledgeable and friendly.

Ry
Review №31

Outstanding Customer service

Cu
Review №32

They fixed my car and got me on the road

Mi
Review №33

Amazing service, extremely knowledgeable, and very fair pricing. Im proud to be a loyal customer and refer them regularly.

Le
Review №34

I love going to the 124th & Capital dr. Store. Its clean and the staff are very friendly and knowledgeable. They wont charge you for anything that you dont need. Ive been going to this store for years.

Ja
Review №35

Honest good clean work at a good price

Br
Review №36

Excellent service and honest staff!

Mi
Review №37

Very friendly staff, fast service. Didn’t try to sell me on unnecessary services

Tu
Review №38

Good job every time and honest workers and friendly💕

De
Review №39

Always very friendly and fair pricing.

Co
Review №40

They were fast and friendly. The mechanic noticed something was loose while servicing my car, fixing an annoying sound I was prepared to pay to fix. Would recommend.

Jo
Review №41

Very kind and helpful people. My car had loud exhaust noise. They quickly diagnosed the cause and proposed a solution I could afford. My wife is happy. And so am I. Yari is a good man.

El
Review №42

The first time I went to this Midas (several months ago), I just got a good feeling from Yury. He is friendly, knowledgeable, honest and doesnt talk down to you even if you know nothing about cars---which is so refreshing when comparing my customer service experiences at other repair shops. That alone, is reason to go to this Midas. Furthermore, the prices are reasonable; Im not paying an arm and a leg every time I go in to have a mystery noise checked out. Theyve really taken care of me and my car this year, and I appreciate all that they do! Thank you Yury and the Midas crew! This is my go-to car shop.

Za
Review №43

The service I received here was absolutely outstanding. Both over the phone and in person they were extremely courteous and explained to me exactly what was happening. In the future should I need work done on my vehicle, you can bet Im coming back here.

Or
Review №44

I use to manage an automotive repair shop. I found this Midas to be honest in labor and parts cost and in their service. Also the manager is very knowledgeable in all kinds of car repairs!!

Sc
Review №45

In and out in 30 minutes with no appointment my last two oil changes. Yury is the best, they have a customer for life!

Da
Review №46

I have been here for car repair several times and the customer service has been superb every time. Friendly, courteous and timely. Work is quality and the charges are fair. The most recent time I had a leak in one of my tires. I took my car in over my lunch break, they patched the tire and inflated the other tires in 20 minutes and didnt even charge me for the service. I wont go anywhere else for repair/maintenance.

Da
Review №47

The employees at the Brookfield location diagnosed my car problem, ordered a part, and replaced my muffler--all in 30 minutes. Excellent service! Would definitely come here again.

St
Review №48

Great experience, will definitely be going back for future repairs. They knew all about my car’s muffler issue before they even put it on the hoist. Super timely, friendly and reasonably priced.

Al
Review №49

The guys that work here are super cool to deal with compared to other shops. Usually mechanics can be pretty rude to customers but talking to the shop manager and the other mechanic that worked there was easy. They also got the muffler on in like 45 minutes which was really fast so I was impressed by that too.

Me
Review №50

Went here for an oil change (which was cheap by the way) and experienced amazing customer service. They were polite, quick and thorough. In addition, while I was there, an elderly woman came in, concerned about a new noise she heard after getting her battery replaced. The manager not only took the time to investigate and fix the issue, but also topped off all her fluids and tires... for no charge.

s
Review №51

The best experience. Went in on short notice, they got me in right before closing and went above and beyond. Honest people who do a great job. John was way more helpful than I could have hoped for, did a fantastic job. Definitely gained a repeat customer here.

Br
Review №52

I came to this location with contaminated brake fluid. They did a full flush for a very reasonable price and genuinely wanted to assist me. I would recommend this location to anyone that needs their services.

Jo
Review №53

Just from the phone call made to John at the Brookfield location, assured me i was receiving excellent service. He told me I would be in and out for an oil change - I was there for less than 20 minutes. Will definitely return and tell others about the great customer service!!

am
Review №54

First experience at this location was going to other location in Waukesha but both locations are so so awesome i went to just get a oil change on my car then it went quick whiched I loved because I had my 4year old daughter with me and we all know kids can only sit for so long lol so a few days later brung in my husband truck it need something to be done that cost over a 1000 dollars but the service and price range was awesomeness took truck in they kept it over night picked up before work the next morning never had service like I have been having from them great service all employees are great and friendly and hopeful 😊 thanks guys so so much

Tr
Review №55

Really good place for a tune up or oil change. Most of them have the best attitude. Except this one grey haired guy. He never looks me in the eyes even when in conversation with me. Idk if its his religion or hes racist. Anyhow nice place never been there for anything more. Im sure whatever u get theyll do a good job.

Je
Review №56

These may have been the nicest people Ive ever met. They were so helpful and professional. I felt like they cared and werent just trying to make a buck.

Na
Review №57

I know next to nothing about cars, so it’s great to know that I finally found a body shop I can trust. John & Yuri are very knowledgeable and always friendly as well. I will never take our cars anywhere else!

Jo
Review №58

Had a 9 am appointment for an oil change. Dropped car off and was told it would be ready in 45 minutes. Came back in an hour and they hadnt even brought my car in. Was told it would be brought in right away. 15 minutes later, my car was still sitting in the parking lot. Got my keys and left. Really disappointed since I had good experiences with this Midas in the past.

Me
Review №59

My favorite location, Yuri is awesome. I always get the correct work done and in a timely manner. I will only get my vehicles serviced here and I will tell my co workers, family and friends to go here as well. 😆

Jo
Review №60

Great friendly service at a low price. Highly recommend

Pe
Review №61

John was able to squeeze me in after work. Would recommend calling in advance to make sure they have someone ready for you. Explained the difference between oils. Friendly people and good service. Will be back.

Ja
Review №62

I love their service great customer they always take really good care of their customers

Ca
Review №63

Johns a really cool guy. Stopped by to get my oil changed on my lunch break and my car wasnt ready when I was ready to go back to work. Long story short, John told me that due to the wait, my oil change was on the house. Really great service!

Je
Review №64

Great service, not over priced. They are honest and professional.

DR
Review №65

Really good deals for oil changes with tire rotations. Can always get appointments when needed.

Sh
Review №66

Imaging customer service !!!!.unbelievable...They are number one to serve the customer service...This morning I call Midas for a schedule of appointment for my car Chrysler 200, Model 2014 have occasionally engine heating problem, they told me if I can stop by at 2 pm today, so they can quick diagnose the issue is. The gentlemen welcome me very friendly where as it was my first visit there. The mechanics pull the car in right-way to find the issue. After 15 minutes the manager inform me that the coolant label was very low they fill coolant and they adjust tire pressure as well. He mentioned you are ready to go..I ask him how much I have to pay.. he added oh no.. I did nothing to charge you....

Do
Review №67

Very very good 👍

Ja
Review №68

Worth making an extra travel!!Manager John is awesome. He only tells you what need to be fixed. Would recommend to my family and close friends!

Er
Review №69

I have never had more trust in a mechanic than I did at this location! The Owner and other employees were so kind and attentive. Ill be going back here with any automotive work I may need done.

na
Review №70

Great workers there! Always helpful and get my rogue running right

Ni
Review №71

Wonderful customer service!! If I lived nearby- they would be my go to repair shop! Thanks for the quick friendly service! You guys are awesome:)

As
Review №72

Some of the best customer service I have ever experienced. Not just once but every single time. They make you feel welcomed and do awesome work.

Lo
Review №73

Fast service in getting my oil changed in my Honda Odessy!!

Da
Review №74

Completed my oil change quickly and efficiently.

J
Review №75

These people are great! They fixed my tire, and I was in and out in less then 15 minutes. Highly recommend!!

Da
Review №76

The owners ad workers were a couple of the nicest guys Ive met. Had a good conversation with the manager while my car was being worked on. They were quicker than the estimates they originally gave. The biggest thing was that they werent trying to charge me for anything extra whatsoever. They were a couple of very honest guys, who truly wanted the best for me andmy vehicle. They told me I had a power steering fluid leak and that it would be an expensive fix, so they told me how to keep it running without having to repair or spend anything. Definitely gonna be my go to place from now on hands down

Ma
Review №77

Great service, extremely helpful and they didnt try and sell me thing I didnt or dont need ill be recommending this place to everyone i know.

M
Review №78

Really nice manager today helped us by fitting in a tire repair on short notice. Thank you so much!

Na
Review №79

Great to work with this shop! They fabricated a part I needed in no time and kept me from needing a new muffler right now. Artists and gentlemen.

St
Review №80

Fast and clean work at a very fair price.

Gr
Review №81

Great

E
Review №82

Got my car fixed up ahead of schedule and at a fair price. Friendly and knowledgeable.

ms
Review №83

I always get honest great work and fast friendly customer service!!! (124th and capitol) Ms.Parker

Ro
Review №84

The service was fast little on the expensive side though.

As
Review №85

John and the staff at the Brookfield Midas are awesome!! After a tough start to my morning they got me in right away with out an appointment and I was on my way back to work in no time! Hassle Free! Ive recently moved to Wisconsin and have officially found my new Midas!

Je
Review №86

Sooo nice and respected staff of engineers they get da job accomplished! Great and affordable prices and payment plans with their Midas card! Yes, Trust the Midas Touch!

Re
Review №87

Basic scare tactic mechanic. I would look elsewhere to perform services on your vehicle as they used the same selling technique on another customer while I was waiting in the lobby.

Te
Review №88

Great friendly service. They knew exactly what they were doing! I highly recommend this location.

Sa
Review №89

I absolutely love the guys here!!! They have worked with me for every issue i brought my vehivle in for! They are fair and so much fun! I will definitely be bavk when i need to and id tell anyone to go here! :)

Pr
Review №90

I had a flat tire about month which they fixed but got another one on same tire. They were kind enough to fix it without any hassle and no charge. People are courteous and good customer service.

T
Review №91

Okay, where do I start? There is so much good things to say about this Midas. As a woman, it is very difficult to find honest people that will not try to rip me off or try to swindle me when it come to my car repairs.I have a Mitsubishi SVU and I take my car to this Midas only for repairs. I feel comfortable with them and its easy to communicate as well.They take time to find out what the problem is, not just into getting your money and I receive quality service each time, I need to get my car repaired.John the General Manager, and all the Techs are so good! Ohhhh My! How I appreciate, their service and timeliness to complete a job.

Kr
Review №92

I had a great experience here! It started with me being able to call early this morning and speak with the right person to get me set up with my oil change for tonight. When I arrived tonight I was greated with smiles and assurance that the whole process would not take longer than 45 minutes. I enjoyed talking with an employee and he made sure to take good care of my car. I will absolutly be back and highly recommend others check them out as well!

Tr
Review №93

Always well taken care of and issues addressed. Great people to deal with!

Ba
Review №94

I just moved back to Milwaukee, and my very old car was acting like a very old car. John and his guys fixed it! I have found my place for oil changes and car repairs. Thanks to all!

Te
Review №95

Great service, was having trouble with rear tire on my impala, stop in at 6pm when the shop was closing. Service tech repaired my tire and got me back on the road. I highly recommend this midas

Kn
Review №96

Just came in for oil change last week and a quote for possible brake service. Customer service was so good that i sche that brake service for in a couple of days. Would of given 6 stars but had no coffee in the waiting room.

Lo
Review №97

Great experience! Great service and very friendly. This is the only Midas for me.

Ka
Review №98

Very courteous and friendly staff. Gets me in and out. Clean waiting area.

mi
Review №99

My first time at this location and the service was fantastic

Ma
Review №100

Every experience with Midas has been a great one. Awesome staff and excellent customer service!

Information
21 Photos
100 Comments
4.6 Rating
  • Address:12530 W Capitol Dr, Brookfield, WI 53005, United States
  • Site:https://midas.com/milwaukee/store.aspx?shopnum=2775&dmanum=572001#utm_source=google&utm_medium=gmb
  • Phone:+1 262-923-8752
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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