Love that they actually listen to requests unlike many Ive been to! I always get extra whip for my latte and this is the only Starbucks that actually gives extra! And the kids live the cake pops!
Every single time I get coffee at this Starbucks its always insanely weak. I just spent $5.69 for a grande here and Im pretty sure they gave me a medium. Not only that but I couldnt taste any coffee whatsoever in my drink and it supposedly had two shots of expresso. It basically just tasted like strawberry steamed milk. Maybe they forgot to add the actual coffee? It was gross. I am never coming to this Starbucks location again.
Theyre truly fast and friendly.Great job 👏
Friendly staff. Wanting to kill me with the mask thing is annoying corporate should learn how to Google
Most of the coffee at establishments such as this one are not even considerably coffee. It would be a lie to say anything more. That said, the sweet treat yummy tummy that I get after drinking a caramel frap is quite nice.
So I go to this one all the time and get the same thing. This is what I was handed and I asked if it was actually made with lemonade instead of water and was told this is how it should look. I am sorry to inform that person she is completely wrong, have had this drink well over a hundred times and you can tell plain as day that this one is made with water.
I never have problems with this Starbucks. Other places in Tulsa are a guess on whether its any good. This one, is great EVERY time. Consistently. 5 stars!
The Tucson and Creek Turnpike store, is the best Starbucks, In the Tulsa and Broken Arrow area.. I traveled to Cleveland Ohio, and and my store here in Broken Arrow beat Ohio store hands down.
This post is a shout out to Barista Cameron, they were very professional and friendly as they handled my transaction. In a brief drive thru order, they managed to make a great impression on me and feel valued as a customer. Much appreciation to them for an exceptional experience!
GREAT JOB! This morning the store was PACKED, the drive-thru was packed. I definitely expected to wait forever for a drink, but I walked in and every single person working there was hustling and working their tails off!!! I was thoroughly impressed by the work ethic and teamwork! Thanks for a great experience!
Fast 7 cars in front of me out in a jiffy
Fast service and friendly staff. Very sweet drive thru teller.
Cashier was very nice and the service was quick.
Love the taste, consistency and wait staff!
Awesome nice people great food and drinks 😊
My dad gets it all the time now he says it is a really good place for coffee
This store is doing their part in keeping everything very sanitary and distanced. The employees are super sweet and very friendly. Great place to grab a drink.
Its a Starbucks. Great coffee and good customer service. The wait time n BA is not quite as bad as some of the other Starbucks that I visited in Tulsa.
It is pricey, but a nice treat. Yummy.
Friendly and welcoming staff! I ask for Anna every time I go.
Great service at the window. 😊 Our drinks and food were perfect.
Some days they make it right and other days they fail big time. Won’t waste my time coming to Starbucks on Kenosha they make the worst drinks !!!! And than argue with you about what’s stander and not. Hello your drink don’t even look close to your so called stander picture every Starbucks has up !!!!
It was good but they didnt put some of the items I asked in my drink.
They always get the order right!
Whoever was in the Dt in the morning he’s sounds being rude. He keep saying he can’t hear me even though my face is close to the speaker and my ac and engine is off.
The taller gentleman who’s recently started working at this location is terribly rude and needs serious work on his customer service skills. Word of advice, instead of arguing with your customers, if they ask you for straws, you give the customers straws! You don’t argue with them and tell them that they’re actually in the bag when it’s clear that they are not. He didn’t stop there though.. he then proceeds to ask all the other employees if they put straws in the bag. It’s unacceptable for a customer to have to ask for something 3 different times let alone for a something as simple as a straw! This location and its staff have always been great until today! Hopefully this guy gets on board with the rest of his coworkers or else you’ll definitely be losing this customer
Got there near five, it wasnt very busy. Looking forward to a return visit. The bill was decent for the quality. I see why this place has so many good reviews.
Drive through line too 17 minutes! A little rough when your trying to get to work
It was a GREAT experience.. My daughter wanted to try something new but after she tasted it she didnt like it. When we told the staff. They didnt question it and made her one she does like.. Great Customer Service!!! We will be back!!!
This is by far the worst Starbucks I have ever been to. Long wait, rude employees(on multiple locations) and always out of certain drinks.
This location is pretty good. My only complaint is I recently went there for a pumpkin spice latte and it was only a little over half full..😑 we pay a lot for their coffee please make sure the cup is all the way full.
3rd time I’ve gone there and they are closed for no reason. If you can’t keep regular hours, just shut it down. They’re good when they’re open though.
They always make my drink just the way I want it... Love it!!
Great customer service and coffee ☕ Starbucks around broken arrow.
So happy to have this Starbucks close to my work! In my college town, I felt like I always waited 15 or 20 minutes for my order no matter how busy we were. However, this Starbucks has excellent service especially in the drive-through, Im always out within 5 minutes or less, which I can really appreciate before going into my work day. Thanks so much, love you Starbucks!
They were out of a lot of stuff. Instead of telling us. They just let us order our coffees. When our order was done, they were not made correctly. The manager apologized and gave us a refund. But if I had been told as we were ordering they were out of product. I wouldnt of wasted my time or theirs.
Literally the best place ever!!!! youll find the friendliest baristas here and the manager is awesome!
Great customer service, DELICIOUS Sous Vide
The drink was good. They were very generous
I love RHEMA Bible Church which is just down the street. It seems like every time I get a little extra time before church Ill stop in and get a cup of coffee. Love the place love the coffee. Love it its close to my church. The employees are always friendly. It seems like I always see someone I know there because its so close to the church. This is a great place for socialization and good coffee.
Always very friendly service.
Slow service. Gave people the wrong drinks. Can barely hear. Just overall slow. 10 drinks just on the counter. Only works on mobile orders (that are melted) and not the people in store.
I like Starbucks now, but I loved it before I started doing keto. They need more sugar free options, and have keto options for their patrons!!! They made my Venti dark roasted coffee so good that I had to verify that it was keto!!!
Always super fast.
This is my go to Starbucks due to the incredible customer service of Joseph. He makes every customer feel welcome, has an incredible engaging personality, and it is evident that he truly enjoys helping others. I have never seen someone with better customer service skills and such a positive attitude. I highly recommend any one who reads this review to visit this Starbucks.
Always friendly staff. They do a great job remembering my order. Store is always clean. Its easy to see the staff here take pride in what they do
Like usual this Starbucks was good, I liked that they had a seating area outside as well as comfortable seats inside. They also had I long table/counter top along the window with tall chairs for people to sit and look outside while working on their laptop, reading, or just enjoying a coffee. They also have a drive through which I think its pretty cool for people on the go.
I was able to go inside to order. Friendly, efficient, and excellent service.
I am a vegan, I came through their drive through to get an iced coffee with coconut milk. I normally double check everything but the one time I didn’t they handed me a coffee with animal products, specifically heavy cream in it.So, now I’ve ingested cholesterol and animal fat for the first time in years and I’m sad, disgusted, and angry. Don’t bring your business here, there is an obvious carelessness for dietary restrictions.
This Starbucks is awesome! The staff is friendly and funny. I ALWAYS get banana bread. This time, at this location, the young lady said Youre going to be really thirsty after this piece of bread. Are you sure you dont want a drink? Not even a water? 😊 She was right! Great service, great snack & great location!
Great coffee and worker wearing mask over only mouth was pointless and funny. Really slow though
Much quieter now that the Dublin Donuts moved in down the street. They seem to have fixed the outlet problem (they never worked). Bathroom is clean and hygienic. Seating is adequate - no real space for a large meeting (5+ people) but lots of little seating areas. Drive through is fast and easy east to access either 71st or Aspen
We had been to a noisy restaurant for dinner and wanted somewhere quiet to talk afterward. Starbucks was a perfect choice. Tea for me and coffee for my husband and the atmosphere was quiet and calm. We had great conversation and wonderful after dinner coffee and tea.
I had the best experience this morning!! Chloe greeted me with the biggest smile and was incredibly friendly. It totally made my day. Ill definitely be back!!!
GREAT !!! Always a Great Treat !!!Love, Love Salted Caramel Mocha...Mmmmm ......Good !!!! Try it !!!😁😁
Love the pumpkin spice, and salted caramel, but they are sooo sweet so I always ask for half the syrup. Tastes better that way.
Waited 45 minutes from order to getting drinks but they were wonderful and friendly and didnt let the fact it was buy one get one holiday drink with only 1 working machine get them down! We come thru here when we take our daughter back and forth to College, and will continue! ♥
Always friendly staff. They do a great job remembering my order. Store is always clean. Its easy to see the staff here take pride in what they doLove me aome white chocolate mocha! Also, even though its seasonal, the smores with extra chocolate on the bottom is amazing!
Definitely love Starbucks. Great coffee and other drinks. I wish I could just remember or pronounce the names of the drinks! The employees there are usually pretty helpful.
This place is horrible . We order a strawberry frappe and it was milk no strawberry flavor. Disgusting .They guy at the window told us with a RUDE ATTITUDE IF YOU DONT LIKE IT I COULD GIVE YOU YOUR MONEY BACK WITH THEMOST ARROGANT attitude. I HAVE BEEN TO ALMOST ALL STARBUCKS AND NEVER HAD ANY TROUBLE TILL TODAY . Won’t ever came back here .
No matter how often I visit, they never have the sandwich I want. For at least 2 months now this has been the case on every visit. The drive thru cashier even went into a long story about how they dont have a store manager currently. Apparently this determines what is ordered for the store. I dont need to know your company drama. I would like to get the items advertised on your menu, at the very least on an occasional basis. A secondary issue is that about 30% of the time my drink is made wrong. Since its right 70% I deal with it.
This Starbucks is by far my favorite in town! An absolute recommendation because everyone here is a delight and if you need something, they will absolutely make the moment right! For management Ali is a wonderful shift leader who truly cares for his customers and partners, Joseph goes above and beyond and the store manager Saundra is down to earth and goes the extra mile for her customers! Not to mention the shift Keeley is super sweet and such a delight!For the baristas, the connections they make are unreal!!! Erica is upbeat and fun, Kelsey is very kind and lovely, Zachary is kind and works so hard, and all of the others have been kind as well! I’m here often enough to have genuine friendships and I look forward to visiting this location every week!You will too!!!
Love me aome white chocolate mocha! Also, even though its seasonal, the smores with extra chocolate on the bottom is amazing!
Always pleased with there service. Anything wrong? They fix it without attitude or hesitation. That they have have the best coffee and tea drinks. Also a good place to study, free WiFi!
Ordered an iced coffee and the older gentleman taking my order evidently didnt enter it correctly. When I asked the other person at the counter for the correct one he was very apologetic and had the right drink to me quickly.
It was my first time at Starbucks everyone was friendly and welcoming! Definitely would come again!
Ali could be a little more friendly. But they were snappy with getting the order out and correct
I’ve been a barista for almost three years with Starbucks and this location is always on point when I visit before going in to my second job. The baristas here care about their craft and my drink always tastes delicious! Everyone smiles and is so friendly! Keep up the great work Aspen and Kenosha!
Fast, friendly service.
Love this store! Always so nice and so efficient.
Mobile app works great to avoid lines. Love the rewards program. High quality coffees
Fast, easy, good coffee at above average prices. The staff is friendly and welcoming.
I go to this Starbucks almost every day. They are the best! They get my order correct and they treat me so nice! They get my highest recommendation!!
I walked in right before 2, the greeting did not include any eye contact and I was told just a minute. I have no problem with just a minute for legitimate reasons, however, he (my greeter) proceeded to gripe about the organization of something at the register. While I was waiting, another person walked up behind me he carried on a conversation with her about the disorganization. I walked away and neither one of them noticed. I have a gift card, I was planning on getting coffee and some food. I am sure my $10 will not make or break this store, it did break my will to ever return to this location.
Can always get a great White Chocolate Mocha anytime I run into this Starbucks and the Baristas are always friendly.
Fast and easy. My name can be hard to spell at times. Some people like to be lazy and just spell it Zac and not add the H. But not this Starbucks! They even add a T sometimes. They always go the extra distance, they are going for gold!
Listen,Today I went in to starbucks to get a drink when I was in a little bit of a rush, the dude at the front counter goes hang on just a second and goes to the back to take a personal phone call, then when he finally comes back up to the front after 10 minutes he sets his phone on the register, asks me what I want, and continues to look at his phone and text.That wouldnt have made me that mad, except then he got my order wrong too.Like. Dude. I get it, we all have real lives outside of our job, but this 30 minute trip to Starbucks should have been 10 minutes tops. When youre at work, you need to be focused on working and not what youve got going on at home.
Bekah Adams is a great barista with a great attitude! Oh they have good coffee too!
Same great service expected from a large chain. Very friendly and polite staff. Quite place to meet people or do homework
So in all fairness it was a rainy day and I was deprived of sweets and sugar. So I hit the drive thru. Ask for a hot chocolate with extra pumps and Hunter immediately hits back with- How many pumps- I love it not content with an extra 5 I just say where it becomes disgusting for you He replies 20? I, amazed at the audacity. And incredibly intrigued, say alright set it up Ill play pull up and chloe is informing me that I need a venti to fit all the chocolate syrup. Fabulous. Asher makes my drink to absolute perfection and Austen tells me I have to try it. Absolutely flawless. 10/10 will be back for more
Dont even mess with making an order from the app at this location. No matter what time day or night I order I always walk in 10+ minutes later and the label is still just sitting on the printer. When I ask about it the girls always have an attitude about it.
9-12-19 Today is buy 1 get 1 free frapacino. The worker said i needed the bar code online and i opened my app. He said the code was invalid and we try 3 times and still said the same thing. I had a $5 gift card and its was invalid too. I paid with cash later. After i went home and check the app again, to my surprise my gift card was $0. So Disapointed!
Love this location. All the baristas are very pleasant. Amelia is always very cheerful and sweet. She is Awesome
Bad I asked for lemonade green tea drink. They took money said they did not have green tea any more and offer a different drink. Drink was bland.
Went here after watching The Gentleman...well the Starbucks by the warren in broken arrow....I got a plan black coffee it was so good! My first time to have Starbucks ever...I will go again trust me!!
GeneralIy I like Starbucks because of the consistant process and quality. But today they were very very slow and the girl put her fingers down inside the cups before filling them. When we mentioned it they were unresponsive.
Love Starbucks! Theyre always so friendly, I consider it a treat to go so unfortunately I dont get to go very often.