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Team-One Automotive
505 N Walnut Ave, Broken Arrow, OK 74012, United States
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Team-One Automotive
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Re
Review №1

We started taking one of our vehicles to TeamOne in spring 2012. That one is now 18 and still working thanks to the care of TeamOne, as are other vehicles purchased used, including 2 Japanese brand. Until the last year, we experienced only one significant service issue with one car. We are very happy for Nate and Larry and the TeamOne growth and expansion over the last decade and glad they work hard with new staff to helps us long-term folks adapt to changes.We appreciate Nate and Larry for communicating with us promptly when we have any concerns.

El
Review №2

THE GUYS ARE GREAT PEOPLE AND THEY TRULY CARE ABOUT HELPING YOU AND FIXING YOUR CAR.

Sp
Review №3

We brought our volkswagon passat in and dropped about 2500 dollars in our car here over the span of months and still have issues.Our first repair was for a check engine light. This repair was solvedOur second repair was for a sunroof. We were not told the mechanic would be removing the headliner and were not quoted that in the price. We now have a fixed sunroof with a dragging headliner. Even though this wasnt projected in the original cost the company did not comp anything nor seem eager to solve our problem.Terrible customer service!!!!

Ho
Review №4

I was so thankful to have had K.D and the Team install the suspension parts on my Mustang! They are incredibly thorough and do high quality work. Will definitely be back!

Da
Review №5

Im very picky when it comes to who I use to do work on my cars but I had no hesitation to let Team One do the rod bearings on my E92 M3. They gave me several different options and walked me through the whole process with updates along the way. They were very professional and wanted to take their time on getting it done along with documenting the process which is a huge plus in my book! I wouldnt hesitate to take my cars back to them for any future services. Thanks again! Id give more stars if I could!

Ma
Review №6

I have used many mechanics throughout my life but have never had one that was as thorough and knowledgeable as this one. From top to bottom this is a quality shop that is meticulous about the repairs on your car. Nate was top notch and went through my truck with a fine tooth comb like a professor grading a paper. If you want someone to do a top quality repair on your vehicle this is your place. Grateful, Mark D. Hyskell

Ka
Review №7

My engine needed to be replaced, and although Kevin at Team-One said he could find a refurbished one for me, he strongly urged me to take my car to the dealership and see if they could get corporate Hyundai involved in helping with the repairs. I am amazed that Kevin was looking out for my best interest, and not just making money off of me. Any business that will put their customer first, and go the extra mile to provide helpful information, especially when it doesn’t “benefit their own business” is not something you find every day. But they certainly earned my LOYALTY. Team-One Automotive will be my exclusive mechanic from now on!

Sa
Review №8

Team-One Automotive is extremely professional and very good at what they do. When we went, they were booked out a week, but it was well worth the wait. I would highly reccomend them!

J
Review №9

They worked me in their schedule for custom install of electric AMP running boards. Super professional and helpful. Kevin Benton insisted they pull my truck around vs me walking out to get it. They offered a shuttle service as well.Exceeded my expectations in getting the work done in a timely fashion.1st class company.-Joey

Kr
Review №10

Twice now we have taken our 2001 Lexus for repairs and twice they have easily diagnosed and repaired our car. So happy with their service and will go again (but hopefully not for awhile!)

Sa
Review №11

The entire team at Team One is hard working to keep my vehicles running on the road. I really appreciate Larry and Nate and their automotive crews integrity, great problem solving and their competence. Thanks for all you do!!!

Sa
Review №12

I had an appointment with the Nissan dealership and they were way overbooked. They recommended Team One and I am so glad they did. The drop off process was so easy. My horn wasnt working. I was so impressed when I got a call just a few hours later it was ready for pick up. The best part about it, they didnt charge me for a full diagnostic hour, only half an hour. They totally could have and I wouldnt of thought twice. KD was amazing and explained everything to me in a way I could understand. The pickup process was great. Everyone was happy and upbeat even it being a Monday. I highly recommend this shop.

Ha
Review №13

They are wonderful hard workers, they do a great job and are very fair in pricing.

An
Review №14

The work they did for my car was great it runs like a champ. But they did just keep finding problems after problems which was expected honestly so when they kept saying “it’ll be ready by Wednesday” that date would go out the window. I really don’t mind that at all, I was in no rush to get it back. But since that happened it sat outside in the sun longer than expected. Now my paint was nowhere near perfect but I knew my car like the back of my hand, and I knew my paint had gotten a lot worse from sitting outside in the sun and now my back end paint is, well kinda screwed. So I just recommend bringing a cover if you do expect the car to be there a while.

Le
Review №15

Kyle and his team did a great job! They even finished up a day early knowing we were headed out of town! Great service all around!

ma
Review №16

This place is awesome, full of so much knowledge and very honest. Dealer service at less than a dealer price.

ma
Review №17

Nathan and his team are very professional and easy to work with. I highly recommend.

Da
Review №18

Team One knows how to treat their customers. They are super friendly, super helpful, and are straight shooters in every way. Their work is top notch, and their professionalism is out of the ordinary.

Ji
Review №19

I have always taken my vehicles here and all my referrals have been happy. Nate always takes great care of me and Kevin walked me through each step. I dropped the truck off in an emergency situation and Nate fit me right in and had it back to me in no time at all. Very satisfied and will always use them. If your looking for an honest mechanic shop look no further.

Da
Review №20

Dropped our car off the night before for an oil change and by the time 9:00am rolled around our car was ready for pick up! Our family has used Team One for years and they are professional, fairly priced, and very efficient and go above and beyond to make sure you only fix/pay for what actually needs to be done! 10/10 would recommend to anyone in the Tulsa area who needs any kind of maintenance or repairs on their vehicles! Thank you Team One!!

Ma
Review №21

I love the people at team one! I have been using them for at least ten years. They are honest, experienced, knowledgeable, and fair! They will work with you to get the problem solved. Their prices are reasonable and they really care about their customers. I recommend them to everyone

Ca
Review №22

Highly recommend Team-One for automotive needs. I was having battery issues and they fixed it right away and were able to see that not only was the wrong battery installed the last time but there were two loose connections causing my car to short out while driving! So thankful to their friendly staff for taking care of us so quickly!

Ja
Review №23

First I gave 4 stars because every aspect of customer service must be met. My sore is really 4.45 star. The on the spot service was outstanding the service people go the extra mile, they are no joke. The reason quality was not select is because that is a tested by time and I am a new customer. But I expect the best. You go Team One.

Ch
Review №24

Good people. Repaired to my satisfaction. Top marks in customer service, friendly staff.

Kr
Review №25

Great communication and fair, honest delivery of services and pricing. Delivered sooner than expected!

Wh
Review №26

Best shop to take your car to! We refer our customers here for mechanical work when they need it. They are all always very happy with their work. We take several of our personal vehicles to them as well. They are extremely nice and professional from the moment you walk in to the time you leave.

Ja
Review №27

If youre looking for a mechanic you can trust, this is the place! Would not trust my car with anyone else. Drive from Wagoner just to get my oil changed and they always check everything else out. Stephanie in the front office is the best! Larry and all the guys are great! The waiting area is extremely clean and comfortable and the shop area is extremely clean. If work is needed, Im provided a print out with the cost and that is exactly what gets done at the price stated. Very professional. All I can say is theyre the best!!!

Au
Review №28

Had my Jeep Wrangler Rubicon towed to Team-One on Memorial Day weekend after an unexpected shifting problem. I had just bought it in March (used, 2009) and it had much more issues going on with it than I could have imagined. Team-One staff identified the issues and got it fixed up for me! It was an expensive job, but they guarantee their work and I can FEEL the difference when I drive it. Shout out to K.D. as he facilitated all communication with me about it and was so kind and patient, even took me back in the shop and showed/explained things to me directly. I definitely recommend Team-One for your vehicle service and repairs!

Ke
Review №29

Brought van in at 8am for brake job and it was done by 3pm same day. The check out counter man was very personable and I enjoyed kidding with him.

De
Review №30

In the last two weeks I have had two different vehicles worked on by team one. My pick-up needed u-joints. My wife’s car needed major transmission work( my lucky time I guess). I have used team one for a long time. I have complete faith in their work. They go out of their way to make sure your vehicle is repaired properly. It would have to be an emergency away from home before I would go anywhere else!! They are great to work with

Ch
Review №31

Everyone was super patient with me (I don’t know a lot about cars and asked a lot of probably silly questions!) & helped me customize my car how I wanted. They replaced my suspension, rotors and brake pads and it feels like i have a new car. I will for sure be back!

Ke
Review №32

Excellent, timely service, very friendly and knowledgeable staff, and a clean and well appointed office and waiting room. Overall an excellent experience and we will definitely be back!

Mi
Review №33

I have used them on several occasions they are always so thorough and courteous. Recommend them very highly.

Dr
Review №34

Bought a truck, supposedly been takin care of it’s entire life from Team One apparently not well enough. Noticed a leaking transmission line, called to get a quote for replacing transmission line and went with them. (There was no code prior to me dropping it off) Dropped it off on Tuesday and it was ready by Thursday that week, when they said Friday, so it started off great with a day early on getting it finished but it seems like it was done in a hurry and without care, I picked up the truck that Thursday and still noticed red leaking fluid when I parked in the driveway. Called them back, and they immediately asked for it to be brought back. Upon bringing it back all was said that they didn’t clean up the area and they did now and there’s no more leaks. Okay great, figured that should’ve been dealt with from the beginning. Anyways next weekend rolls around and I have to travel to Porter which is about 35 min away from where I live and on the way back on the turnpike I get a check engine light for a code pertaining to the transmission and the two main causes of said code P0740 is low or bad transmission fluid. I called them back and they said bring it in and we’ll have to look at it. I brought it back and they told me that it was about a quart low but shouldn’t be an issue with the transmission since a quart isn’t “that bad”. So they cleared the code, topped it off, and said it was ready for pickup. When I came to pick it up, it still had the check engine light like they didn’t even clear the code. But it Hadn’t cost me anything which is nice but after spending close to 2k in repairs from Team One I think it’s the least they could do after not servicing the transmission correctly but now I’ve brought it back two more times pertaining the check engine light and still the same code P0740. After this last time they gave me the run around of saying they serviced it but there’s nothing they could do. They recommended me go to builders transmission because they think it needs a trans rebuilt or a new one put in but even on their website they state that they have certifications to work on transmission, so now I’m out 2k with a truck that possibly needs a transmission after they serviced the transmission. I took it Builders Transmission and they simply stated that it might need a new filter and pan drop or trans service. Which I called in the first place for the trans to be serviced so I thought that’s what they did. I called Team One back and apparently all they did was do a transmission flush which is hooking up a closed loop system and flushing it until it comes out with good clean fluid. After I told them that this flush must have done something to my transmission they have been giving me the run around on what they could do and the last time I talked with the 3 stooges they always seem to forget me and act like it’s their first time with my truck even though there’s about 40 pages of repairs and maintenance that they did on the truck. I will never trust them ever again, and will never recommend someone get their maintenance/repairs done from them. Last time I talked with them they were going to talk to the “Boss” whoever that is and see if they could do anything and that was last week on Thursday, of course no call back or follow up. Last time I will do business with them, even then how would you trust a shop when they can’t follow up with their customers who’s been to them since the trucks 3rd oil change? Welp, hopesthis helps anyone stay away from this shop.

Ro
Review №35

These people are trustworthy, patient, and amazing. I had a very unexpected total loss on my engine, transmission, and power steering/drive shaft. Instead of pushing me into an incredibly expensive repair, they give me good advice on how to get a tow and get into a reliable new vehicle. Thank you to Stephanie, KD, Kevin and the entire team for being so efficient and honest.

Jo
Review №36

This is the only shop where I will take my beloved Jeep and my wifes car to. On more than one occasion, they have dug deeper than just the basic diagnosis to find the real problem. No only did they fix what was really wrong, but saved me money in doing it. They will fix it right for a fair price and stand behind what they do. Could not recommend them more.

Ph
Review №37

Awesome place to have work done very knowledgeable in the owners are very nice

Ka
Review №38

I have been dealing with some electrical issues with my car for over 6 months now, Ive gone to several different shops around Tulsa and Broken Arrow with no positive results. When my car finally crapped out on me, 918 Wrecker Service referred me to Team One. They had me all fixed up quickly, communicated with me & was at a great price! 100% recommend to anyone! A

Ba
Review №39

Nate and his staff are awesome!! Got me in and out quickly and fixed all my issues at a great price, highly recommend Team One Auto for any car repair or maintenance!! Thanks guys!

Ch
Review №40

Extremely help staff in getting my vehicle fixed. Excellent customer service by K.D. I would definitely recommend using this shop.

Da
Review №41

Kevin and his team were very professional and efficient. My car had broke down and I got it to their shop around 5 pm. They had diagnosed everything and completed repairs by 3 pm the next day, keeping me up to date every step of the way. Would definitely recommend them to anyone needing work done on their vehicles.

Mi
Review №42

Very informative, knowledgeable, and forth coming with areas and needs of service. They made sure I didnt make any unnecessary purchase I.e I didnt need a new transmission after all. I just needed to repair the lines. Overall great service. Highly recommend.

Le
Review №43

Team One does a great job each time. They also do a great job of letting you know up front what charges will be and presenting options so you wind up with the best results for your needs and budget. I take all my vehicles there and am never dissappointed. Great experience!

jo
Review №44

The epitome of Full service center quality, communication, all second to none. Nate and his team are what you are looking for no matter what your automotive needs are..... Oh... the shop is like an operating room. I dropped my gum and didnt think twice about shoveling it back in my mouth...

Kr
Review №45

I love team one. They don’t try to get extra money from me and are so nice. Have used them for well over 10 years and going

go
Review №46

I went in to have an oil leak fixed. After a step was missed, I had a leak after picking it up from the shop. Nathan, Kyle and the team went beyond what I had hoped for and got my oil leak fixed without charging any extra,even though there were extra things that had to be done to fix it. Im thankful for their accepting responsibility and grateful for the hard work they put in. They made sure i was taken care of. After it all, I would still go back.

Me
Review №47

We had a bad valve cover gasket & a bad coil on our 2013 Mini Countryman. Parts are hard to get, but Team One got the parts fast & replaced all 4 coils since car has slot of miles on it. It was returned to us on time, very fast. Once I got the car back I inspected it & was very impressed, car was clean in & out & engine was clean. I would give an A+

Ca
Review №48

Had my car towed to them, they called with all the details and explained everything in a professional and respectful manner. Was given an estimated time for completion and it was done hours early! Nothing but amazing customer service. I will be back for future car repairs!

Je
Review №49

Good people that are honest and do great work.

Jo
Review №50

I have a 1961 Ford Thunderbird and needed the engine gone through, carb rebuilt, electrical wiring cleaned up along with a few other details taken care of and with Matt as my mechanic and Nate they both kept me well informed on the progress of the car. The shop is immaculate and the whole crew were very professional and detail oriented. I could not have been happier with the whole job from start to finish!

Ch
Review №51

Efficient, helpful and good communication. They took good care of my car.

Je
Review №52

My experience with Team One was unbelievable!!! All thanks to one guy, KD. KD diagnosed the problem and found that I needed a new engine. He spent 2 1/2 to 3 weeks helping me deal with the warranty company, eventually the warranty people broke, and covered the whole thing. I am so happy with the help and commitment that I received from KD.I moved here from California about a year ago, and I have never seen a mechanic jump through so many hoops just to help. Just trying to help. I, for one, will keep coming back thanks to KD and his commitment to the customer!!Thank You KD!!

Br
Review №53

Friendly, professional, and went out of their way to make sure I was taken care of. I appreciated and was how highly impressed of how quick they were able to get me back on the road. Highly recommended.

Ma
Review №54

I wanted a second opinion on my daughters car. They pinpointed the problems and got it fixed for us quickly. I really liked their professionalism.

Wa
Review №55

They went above and beyond to help us get our car back on the road. Always friendly and answered any questions we had.They have our business!

Gr
Review №56

I’m just glad I was referred to Team One about a year ago. From the owners, to the front office, to the technicians and mechanics, they all shoot straight and treat you like part of the family. My daughter now lives in Denver and will still call Marcus and the Team to help diagnose a problem. It’s like having a team of auto mechanics in your family.

Ma
Review №57

They were so very helpful. Kevin Benton was the best the whole time. Keeping me informed.

Tr
Review №58

TeamOne gets after it. They were open the day I had off because of ice and snow so they are reliably available. Their guys had to knock all the built up ice and snow from underneath the vehicle. Always timely. Always warrantied.

Bo
Review №59

Excellent and honest work done at a fair price and in a timely manner! It’s a true pleasure doing business with them.

El
Review №60

I Love this place ❤️❤️

Bi
Review №61

Nate & crew are honest and did a great job, car ready sooner than promised. Gave me a 2 year 24,000 mile nationwide warranty on work, 2 to 4 times longer than most other shops. Highly recommend.

Ja
Review №62

Team-One was professional and kept me informed every step of the way. Did an excellent job.

Ji
Review №63

They were able to find the problem quickly and make an appointment.

Li
Review №64

They were a 10/10. Best place ever! Will never go anywhere else!!! Thanks team one!

im
Review №65

After having my vehicle there for a week, they still couldnt find the leak I incurred about and said there was no leak (still leaks clearly btw). Thats a small issue though, the big issue is I spent almost a grand on my repair and they literally leave me well below my Empty light and I dropped it off at a half a tank. They could have at least put 10 in the tank so I wouldnt immediately have to go to the gas station. Also, they were 125-175 more on average than other shops for the repair (this is my mistake for not checking, I was recommended to them and went off their word so call around) Sorry, but leaving it as close to empty as you can get left a sour taste in my mouth. Remember, its the little things that stand out. Will not be back. :Update: After taking my vehicle to Transmission Clinic in BA to have my leaking torque converter changed (the original reason why I went to Team One in the first place) low and behold my problem was fixed.

Sh
Review №66

This is the second time I have been to Team-One Automotive and I like the staff and communication from them concerning my car. Never been disappointed going to them and very friendly staff.

Li
Review №67

Had a diagnosis done on a vehicle. Very professional, seems like a trustworthy shop.

Ra
Review №68

Great service and staff.. fixed my sons car when others wanted outrageous money and were wrong in there diagnosis!

Li
Review №69

I always know my vehicle is in good hands at Team One Automotive. Theyre trustworthy, communicative, and do great work.

Ch
Review №70

I had my Malibu, ck2500, and c10 worked on and had a few other vehicles done here when I didnt want to do it myself they are 100% honest they keep you in the loop no worries in my opinion this will be the only shop I take my vehicles to from now on when needing major repairs

Er
Review №71

Always easy to work with and very friendly staff.

Sa
Review №72

On time reasonable length it took to service and do an all over vehicle check.

Jo
Review №73

There is no better service around! This place will be your one stop shop. They are a highly professional service and very explanatory about what they do to be sure you understand whats going on with your vehicle. As they service your vehicle, if they find anything that may pose any type of problem in the future, theyre sure to let you know about it so that you able to handle it however you see best at the time. I highly recommend their services.

Ed
Review №74

Great shop and great crew of guys there

Mi
Review №75

Great place to take your car. They take time to answer questions and explain why repairs are needed

An
Review №76

I was very impressed with the personal as I walked into the office. They are very friendly and professional. They found my problem and had it fixed in a very timely manner. I will return for further service needs as they arise. They are my new go to people for my car needs.

Da
Review №77

Team-One went above and beyond. Professional, courteous, and knowledgable personnel paired with high quality work - a winning combo. Ill be back!

J
Review №78

They were courteous and full of customer service.

Fa
Review №79

Honest, true, legitimate, automotive shop. I recommend them anytime and every time i can to anyone who needs heavy line work or basic service on their vehicle. Team one is a Professional, honest, and proper business that treats each individual who walks in with equality and respect.

Ri
Review №80

Everyone is always so friendly and professional. It’s a pleasure to do business with them!

Au
Review №81

Nate, Larry and the guys at Team One are the best hands down. Nate helped me pick the perfect running boards and tires for my truck. They have an incredible team up there that does nothing but solid and professional work. I trust Team One for all of my automotive needs and would recommend them to anybody! Thanks Team One!

aa
Review №82

I contacted them 2 weeks ago and have yet to receive an answer or reply of any kind! Business must be good???

Bu
Review №83

I had a great experience with Team One. There entire staff is friendly and cares. I have been taking my vehicles to shops for 20 years and will never go anywhere else now. Whatever you need fixed, will be fixed on any car. And they are affordable. Thank you to the entire staff.

Ja
Review №84

Nice people knowledgeable

Br
Review №85

They will fix your vehicle right the first time.

Sc
Review №86

Nate and Larry will take good care of you. I took my vehicle in for what I thought would be an expensive fix. After their diagnosis, it turned out to be a much cheaper fix. Many guys would have taken the money and ran but not them. Serious knowledge and integrity.

ok
Review №87

I have used Nathan for years. I have never been disappointed. You wont be either.

mi
Review №88

Great customer relations and very upfront and honest quality work and very professional would definitely recommend Team one Automotive!!!

Ch
Review №89

I’ve never seen a shop that cares about honesty and integrity for the customer as much as Team One. Reviews can’t speak enough truth about the business Nate has brought to the city of Broken Arrow for all of your automotive services and repairs. If you want to take your vehicle to a shop where the owner himself puts his reputation on the line to show you why they are the best, then come to Team One! You’ll truly get to see what everyone is talking about.

Ja
Review №90

Fixed driver door handle so door could be opened from inside ca.b. Excellent communication about repair cost and time to repair

Ph
Review №91

Was great and quick service I’d be back for sure

Jo
Review №92

Best auto repair in Tulsa. Friendly, fair, honest, and Christian owned. Highly recommend.

Li
Review №93

My boyfriend’s family has been doing business with them for years. This is the place I trust 100% to be honest, reliable, and efficient. When something goes wrong with my car I take it in and they inform me on what’s needed done and usually done the next day. I work full time and they just make everything simple for me! Thanks Teamone!

Bl
Review №94

Always a pleasure working with them. Taken every car I’ve had to them for maintenance and upgrades.BMW 1 series, GTR, Jeep Grand Cherokee and more. They can do it all.

Re
Review №95

Team one has the best service. Went and got new Michelin tires. Best service, prices, friendly customer service. Always walk out saying Wow I love there service and safe on the roads!!!

Ju
Review №96

I took my car in for an overall check to see what needed to be done. I was very pleasantly surprised to learn my car didnt have any immediate needs. It would have been easy for them to say otherwise and run up my bill, but they didnt. I will be doing business with them if and when my car does need service.

De
Review №97

Good work in a timely manner!

Ra
Review №98

Take your luxury cars, race cars, and beater cars they do it all 👌My fiances car broke down (ball joint and a couple other issues) and we had our car towed to Team-One Automotive. The owner is super cool. Very knowledgeable and passionate about his business and cars. They didnt over charge, and they broke everything down. Took the time to take us into the shop and show us what was fixed and how it was messed up. The shop was phenomenal. I love an honest, family run business. It was an inspiring and motivationonal experience.

Ju
Review №99

Team One cares, has friendly staff, clean facilities. Most of all Nate will call me and explain what they did in detail. No hidden surprises.Have been taking my vehicle to Team One since they opened.

Ri
Review №100

I’d recommend these guys look at and work on any vehicle you have. They are always professional and straight forward to help you resolve the issues at hand without throwing in any of the extra cost associated with many other shops. I’ll be a lifetime customer with the service they provide.

Information
40 Photos
100 Comments
4.6 Rating
  • Address:505 N Walnut Ave, Broken Arrow, OK 74012, United States
  • Site:http://teamoneautomotiveba.com/
  • Phone:+1 918-251-0018
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Transmission shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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