Itβs been a whole year since I bought a car from ideal collision till this day I have not had an issue with my vehicle. What I loved about doing business with them was how professional they were! they delivered they made me feel confident about the purchase that I was making and that if I was not happy come back we got you. I havenβt had a need to call them because The vehicle has exceeded my expectations. I got my vehicle during the pandemic so the sale was all done through the phone I did not even see my car prior to purchasing. I had to putting my trust in these individuals and let me tell you not a day goes by that I donβt say thank you because they delivered everything they promised integrity I canβt even begin to describe. Definitely would buy another vehicle from this company and yes I recommend everyone I know to go here!
Great customer service, responsive, and professional. Car looks brand new. And Ideal picked up and dropped off making things that much easier. Much appreciated. Thank you!
Great place, great customer service they are very niceI brought my car over there because they hit my car and run so i bring it over there they did good job my car looks brand new and clean this place is highly recommended i liked.
Admilson & his team at Ideal Collision were nothing short of amazing! Iβve been there a few times and have always been happily greeted and provided with top notch service! This is definetly my GO-TO for any car needs. I reccomend this place to anyone - you wonβt regret it. Letβs not forget to mention, such a cozy and pleasant waiting area to make your wait even more pleasurable π Thank you!
I am so pleased that I choose Ideal Collision to repair my bumper from a rear end accident. Ideal Collision was communicative, they were supportive in ensuring all my transportation needs were met while my car was in the shop and super punctual. My car looked absolutely stunning when it was completed I have yet to have the experience from an auto shop that Iβve had with Ideal Collision. I highly recommend this shop, and will more than likely recommend this amongst friends and family.
The service was very good and they did a excellent job on my vehicle They went above and beyond very good customer service
Had to get my bumper replaced. Everyone at the shop was friendly and helpful. They even stayed until I got out of work to drop my car off after hours. The work was phenomenal!! About 2 weeks and my car was done. They even assisted with helping me get a rental (this was my first time getting my car repaired and I was unprepared) I love the work they did how professional they were and how they kept me in the loop and did things on time even having my car done 2 days early WITH A HOLIDAY! Iβm impressed and I think everyone should go there. Even the detailing was amazing. Would def recommend !!!
I recommend this place to everyone!! They made Everything so easy. While helping you with a stressful day they are also educating you on things you need to know. They Helped with everything I mean everything and they also feed you lol!
They really did a good job on my Chuck, they are very nice and professional.
They was very professional & always on top with keeping me updated. I would definitely recommend this place for your car. You can tell they truly enjoy helping others. Thank you for all your work and making me a happy costumer
I had to repair my rear bumper and some adjacent panels, and a friend recommended ICC to me. They had recently renovated and the business looks great. Hank was a pleasure to work with from start to finish, and he provided great service. He was flexible and the quote was also spot on Needless to say, there were no surprises (unless you count good surprises - ended up saving $30 on a quoted part that didnt end up being necessary, but was quoted just in case as it is not visible without taking apart the bumper). I recommend Hank and ICC for sure.
Positive: Professionalism, Punctuality, Quality, ValueSpectacular job!!! The quality of service is second to none. Admilson was extremely professional,responsive and most important communicated well. The turnaround time is always excellent on our work vans. Thank you all for your service and keep up the great work. superior service.Service: Body & Trim
I contacted Ideal Collision to see if they could replace a gas tank cover for me. The service was exemplary to say the least. They ordered my part right away, answered any questions I had, maintained communication throughout and ensured I had quality results. The paint match was spot on and the customer service when I went to get it installed was top notch. I will definitely be using them for further services and you should too!!
So let me tell you about this place.. Hank did a PHENOMENAL job when I needed my bumper replaced. They went above and beyond my expectations. It looked like I have never gotten into an accident and actually when I had first boughten my vehicle. Thank you so much Hank, if I need any other repairs I will definitely be back and will recommend this place to others!
I would absolutely recommend ICC! I made the two hour drive to have my car serviced there due to their reputation. They are professional, timely and provide quality service. Having worked with other body shops in the past, their attention to detail and customer satisfaction is something that has been lacking in this industry. Would highly recommend ICC!
The customer service was great from start to finish. I was working to repair my vehicle from 2 separate accidents. Each accident had a different insurance company. Hank assured me things would be taken care of for each Insurance accident and they were. Jay was also very accommodating for me to pick up my car and drop off the rental. The team work there is number one! Communication between services is great too. If I left a message, it got to the person it needed to go to. Phone calls were well received. Everyone I spoke to was very pleasant and professional.
I would highly recommend Ideal Collision Center. They have an awesome team. They are professional, courteous and very very sweet. They sold me an awesome SUV that I love dearly. I can always count on them for maintenance and repair.
I would highly recommend ICC!! My car needed some body work and a new paint job done and they did an exceptional job! My car came back looking and feeling like a brand new car. I am beyond impressed by their work! Thanks guys!
I want to say thank you to everybody at ICC Adi, Hank, Jay and especially the great mechanic Joe for the great work that was done on my car. The work was efficient and done in a timely manor, definitely recommend for all car services. Oh yeah and they sell cars π
If you are looking for a place to buy a vehicle or get yours fixed this is the place to go. Jay is so sweet and punctual when it comes to finding you a vehicle and fixing it up on time. Jays coworkers are also nice and helpful which is really refreshing since you donβt have to rely on just one person. I would definitely recommend this place to anyone because itβs truly the best shop!
Absolutely amazing service, the ideal collision center is awesome body shop with a great customer services, the owner is amazing and very professional with his team they will make sure you get the best service, I received the best in my vehicle was very authentic I definitely could see that the professionals at ICC took their time on my car and make sure every details was taken care of, thank you so much Admilson Santos and his team Iβam completely satisfied with the work, highly recommend ICC their focus on customer satisfaction and professionalism and the best quality of work the best in Brockton. Keep up the good work Admilson Santos and you team very happy with my car thank you !
Trust and integrity is not something easy to come by these days, especially in the automotive field. I can genuinely say Jay is one of the most honest and down to earth business man Iβve ever met. I would feel comfortable doing business with him in a heart beat. Keep up the good work guysππΌ
I couldnβt have asked for a better experience. Adi and Hank explained to me in simple terms what was going on with my car and walked me through what needed to be done. I left my car in their hands and they handed my baby back to me running and driving smoother than ever! Not to mention the turn around time was FASTER than anywhere else I have ever been. If youβre looking for professional and reliable service I highly recommend Ideal Collision Center.
The team at Ideal collision did an excellent and timely job in repairing our car. They called and sent pictures to keep us updated throughout the process. The entire team was very professional. Keep up the good work!
I had a wonderful experience dealing with the guys from Ideal Collision Center.I bought a 2010 Scion TC from them, And I couldnβt be happier.They did a wonderful job repairing and painting my Scion.The car drives beautiful and Iβm just completely in love with it.Throughout the process I was always informed with every detail.Jay & Admilson are honest guys and always accessible.Thank you ICC
Absolutely amazing service. Had parts next day and I was out on the road in no time! My car is running smooth and they were so timely π Very happy with service and they offer a great guarantee. Will definitely be telling my family and friends about this shop! Thank you guys ππ½
Awesome body shop with great customer service. My vehicle was picked up from my house while I was at work. I couldnβt be more happier with the work done on my brand new vehicle. I had my bumper and fender refinished and the car looks great! I highly recommend Ideal Collision Center.
I bought a Honda accord from IDEAL Collision and Adi gave me a fair price and was honest with me all the way. I received excellent service and will recommend them to family and friends
The work and the quality i received on my vehicle was very authentic. I definitely could see that the professionals at ICC took their time on my car and made sure every detail was taken care of. Definitely worth the praise and will be forwarded with great recommendations.
Great group of guys!! Took great care of my car needs! Good pricing and very professional.
I was recently involved in an accident I wasnβt sure which shop I should take my car to I did some research and found ideal collision center.. I gotta say I was very impressed with service and professional that this shop provided.. I got my car back fully detailed and the color match and the overall Quality of the work was amazing!!!! Iβve work in the Autobody field for over 20 years so I kno Quality when I see it these guys are the real deal!!!
I got a 2018 Honda CR-V EXL and I absolutely love it. Itβs a really good SUV and I got it from this place. When I got it, it look like a car that came fresh from a dealership. It had all the information I need for the car . I would highly recommend going to this place than going to a dealership. You would save a lot of moneyππΌ
Kudos to the entire team and the owners (Jay & Admilson) at IDEAL COLLISION CENTER INC In Brockton. Their focus on customer satisfaction, professionalism & quality of work is second to none. Extremely transparent throughout the process, and definitely an IDEAL place to get your total auto body work done. You guys rock! You exceeded my expectations for sure...KEEP UP THE GREAT WORK IN OUR COMMUNITY
I had the best experience working with this team! I brought in my 2018 Mercedes to repair damage that was caused by a car hitting me while parked. Everyone I interacted with was friendly and trustworthy. I received consistent communication about my repair work and most importantly was able to see photos of the progress. My vehicle came back brand new. I highly recommend their services and will continue to use them for any bodywork needs.
Working with Admilson and Ideal Collision was so smooth and easy. Admilson took care of everything, talked to my insurance agency and coordinated with the adjuster. He was also so nice and kept me updated every step of the way. He connected me with an affordable place to get it washed and detailed, and after how good my car looked on the outside, it was only right to make the inside look just a nice. This is a shop that clearly values customers, quality and connection, and itβs those 3 things that will have me coming here and no where else time and time again.
It only took them 3 days to get my bumper painted. The manager Admilson handled everything, even when I needed a ride to pick up my car at the shop he took care of it, by dropping it off himself. The little things like that matter the most. He went of out his way to make sure I was satisfied. The paint job was a great.
Huge thanks to Admilson Santos and his team at IDEAL Collision Center for bringing my baby back to newππΎππΎππΎ 100% customer satisfaction. Highly recommended. Thanks Ady! You are awesome!
This is by far one of the BEST experiences I have ever had dealing with a car business. They were quick, efficient, very easy to work with and price was AWESOME! I would recommend this business to anyone!!!! Thank you ICC!!!! I will always put you first !!!
Honestly I brought 2 vehicles to ICC and cant wait to bring my project vehicle next. Happy I finally found a good crew that can get the job done right!!!
Admilson and the team did an amazing job on my vehicle. What I appreciated was that He alway kept me updated on the process. I would definitely be using their services in future. Ideal collision center is the way to go!!! Five stars!!!
I was in car accident/rear ended on 2/14 and I came across Ideal Collision Center in Brockton and Iβm soooo glad that I did!!! The guys there are friendly, kind, professional and reassured me that I had nothing to worry about! From the very first day, they were helpful in assisting with finding me a car rental close by ( & drove me there). They maintained communication with me throughout the whole process as well! I tell you the service was AWESOME. My car was back to me in a few weeks and my bumper & trunk looks brand new. My car is driving like itself and I REALLY had NOTHING to worry about! I will definitely go there (if needed) again and recommend their service.
Amazing Service!My daughters first car purchasing was just smooth. Admilson & Jay were friendly, knowledgeable, and committed to her having her first car buying experience. Her car is absolutely stunning! I love how there was no pressure. I know I wouldnβt have found anything half as good as the Altima. These men took charge. We didnβt do much, but pay. Even delivered the car to our home. I would definitely purchase again from Ideal Collision & would recommend my friends and family to do as well.Thank you guys!
The best auto repair shop hands down!! IDEAL COLLISION CENTER came to my rescue and restored my 2013 Acura TXS back to a brand new car!!I highly recommend their services and will continue to use them for any future repairs! Quality work at itβs finest!ππ½ππ½
Excellent Service, Excellent sense of Professionalism, and Excellent Prices .Definitely recommend going to ICC !
100% customer satisfaction. Highly recommendedππππΌππΌ
They did a fantastic job. They were polite, kept me in the loop, and finished on time. I would highly recommend them to anybody!
Have not been there in five years but from what I remember Bett at the front desk looked incredibly gorgeous ππ
Great guys to do business with!The best customer service in town
The Ideal Collision Center in Brockton, MA is truly a diamond in the rough. My car was in mint condition prior to the accident, and it looks even better now. As a first time client, I was very pleased with their professionalism. I received updates and calls, which made me feel involved and important. To be frank, the auto industry is dominated by males, and women often feel deceived or undermined in these vulnerable situations. Yet the ICC team made me feel like family. Their hospitality and sense of humor as a team is one-of-a-kind and quite unique. Jay, Admilson and Hank are fine gentlemen who plan to make sure youβre smiling ear to ear as I was. When I was reunited with my car, I felt like a new person or should I say, it felt like I was in a new car lol. As well, theyβre very open and fluid to your critiques so know that your voice matters. Thank you, again, ICC and your team for all the hard work. Iβm happy with my decision and couldnβt be more pleased with the repairs. Pat yourselves on the back for a job well done.Your favorite client,Ms. Geena Lopes
Great service, and wonderful personel.
The best! Everything was perfect, from the job to the customer service!
Great price and great customer service!
Clean shop