Went in for shots for my dog. Waited around for about 30 minutes. No one could help and apparently the only person that could was walking around on the phone. Once we got his attention he was very rude. My husband said we would make a complaint on him and he laughed yelling that his name is Anthony and that he was a manager. Will never shop there again.

Great place. Didnt get her name but the woman loading it feed the night of December 12 think she wore glasses was extremely helpful and very considerate. With employees like that it makes for a great trip.

I went into the Bristol location looking for canning supplies and I picked up a box of canning lids off the shelf. An associate then walked up to me and took them out of my hand and said, “that is for a internet order.” I called their customer service to do a survey and requested a call back. Guess what: no call back!

Good location easy access from Lee Highway. Good from animal needs to farming equipment. Has small selection of clothing for all ages.

Always have what I need

Good and knowledgeable people working. Answered all my questions. The only thing was it took so long and the store didnt seem to be busy. Perhaps there was an issue in the back. Otherwise everything else was good

Absolutely the best home and farm supply store! The main reason for this store getting 5 stars is due to the managers there. We had purchased several expensive items there thanks to a super helpful and kind manager there. We come in for weekly supplies because of the friendly and helpful staff and excellent manager. Highly recommend this store

Always able to find what Im looking for.

I called Tractor Supply in Bristol Virginia searching for a high-pressure hose for a hot water pressure washer. The gentleman that answered the phones name was Andrew and he was just absolutely a super nice guy. He was very nice, polite, and even took the time to walk back to the isle where the item I was looking for might be located if they carried it. Instead of pulling up it up on the computer and giving me a simple yes or no, he actually took the time to walk back through the store to see if they the hose I needed.Unfortunately they did not have the hose however my reasoning in leaving this review is not about that but more about applauding Andrew and his great customer service and the fact that he took the extra few minutes to double check whether they had the hose I was looking for in stock versus a quick 20 second phone call simply telling me no they dont. Tractor Supply management, you need to give that man a raise!

The women’s bathroom was disgusting!

Great place for a little bit of everything for pets, and wildlife. Love to feed the birds and deer. TS has everything you could want to keep them coming to my backyard. The dogs are well fed from TS. All a great prices. Also have clothing, boots, nuts bolts and a great variety of yard/farm equipment.

Everyone is always so professional and friendly, they know what they have in stock or what truck they expect the item to be back in the store. Always there to make your shopping experience easier for you and keep you abreast of sale items or something new that has come into the store that you might like. Makes sure the customer is satisfied. Always treated with the most up-right respect. Check out is fast. Store is clean.

Employees always helpful and willing to go the extra step. Bought a Cub Cadet riding mower and the manual and key had been misplaced. They not only got a key off the shelf but printed out a copy of the manual for me without even asking. Most places would have said to look it up online. Everytime I go there customer service is excellent.

Good selection, nice people...but didnt have what I needed.

Cheapest cattle panels around. Good selection of other farm necessities, good customer service.

I was there to buy dog food and flea medicine! Usually someone is there to help but not this day! They also need more cashiers for checking out customers! Besides that the store is neat and clean and very organized! Would recommend it to others!

Poor service..... I will never be back to this tractor supply again. The gut that was working outside today 02/14/2020 was absolutely ridiculous!!! If I need anything else I’ll go somewhere else beside this place!!

Very disappointed with staff. No assistance in store and when calling was left on hold called back was told the wrong information!!!! Will not go back!!!!

Huge fan. Always have something I need.

Needed oxygen refill close to clising called to say I was on my way but would be 2 minutes after closing. Lady said ok. Showed up 1 minute after 6. Door still unlocked. Wouldnt sell me oxygen. I understand the concept of having set closing time. But dont say its ok if its not.

They have what I needed. Dog food and cedar shavings. But for some reason they have the cedar shavings outside and they had moisture in a lot of them. You would think whom ever is in charge of that he or she would realize that you CAN NOT put stuff like that outside and it not draw moisture into it. They have concrete mix bags outside I wonder how much of those are no good? If someone has a bag of Common Sense would you Please take it by Tractor Supply on Hwy 11E outside Piney Flats and give to whom ever made those decisions they need it. Sorry I was so long but maybe this will get someone to Think and ask the people who are doing a job if they think its a good idea to put stuff there.

Great deal on dog food!

Good stuff & deals & also good customer service

Love to go in here and look around you never know what you might find. I bought some tops here that I have gotten more compliments on.

Multiple times have gone online and saw product was in stock at Bristol Va store only to find product was not in stock. Store personal do not seem to care and almost make like it is a joke. I try to be nice but after driving 20 minutes to the store only to find out they do not have it in stock, it is sometimes hard to do. The items are not speciality items, but things any good farm store should stock.

The customer service was top notch. They were totally knowledgeable about the products we were interested in buying. Love this store.

My husband bought me a necklace for Christmas. He bought it in Nov and I didnt get it until Christmas day. When I went to take it back they wouldnt give me money back. They would only give me get card because it was over 30 days. Not good for me!

I like tractor supplies to thats where the farmers daughter gets a job but theres tight pants and your Justin Boots if youre lucky shes drives 4 wheel drive and its a 5-speed...

Good layout with prices. Friendly staff

Tractor Supply has the best clothing available for me. Im very pleased to do business with your company. Thanks very much!

Great variety and very nice people!

This is a wonderful store. They have everything from dog food to tools needed around the farm

Another retailer sent me there because they were sure that they carried digital TV antennas. They did not. However they did have a good price on an indoor/outdoor thermometer and I bought it and it works great.

Always a great place to find unique things as well as food for your animals, etc.

Love their chickens I bought in spring and always helpful staff to help with pointing you in the right direction for chicken supplies or dog or any animal supplies.

Well I went to get a pulley and thought I had ordered it after I ran bank card . Waited a week to find out that the order was never placed . Now just trying to make sure Im not charged for non placed order. But other than that I usually get good service and prices.

Love to visit there, but bought some boots, and they had to get the second shoe from the back and got the wrong size..had to make a second trip to Bristol the next day to get the correct one.. not happy

The only place you can buy bolts without getting ripped off! They sell bolts by weight. Not 40% mark up like Lowes does.

They I had what I needed for my donkeys and my tractor and were very helpful with loaded on the cart and load it in my truck

Always a good experience at this location! Staff is super friendly & helpful. Great prices!

The man helped me find the dog food I was looking for and was helpful and nice.

That always have everythings... I love it so much so thanks so much for Everything!!

Well kept store. Found what I was looking for easily. Staff was very polite.

I have always liked this place reasonably priced good products!

Always happy to help. Great place to shop

Ok for farm supplies, etc sometimes. But the customer service is lacking. Waited in line for about ten minutes, behind two other people (one lady holding a bunch of stuff and a tall, older guy). So after about 10 minutes, the guy went up and violently rang this bell (I guess thats how they do it there...they place a white painted cow bell there for customers to ring when theres no one at the register...seems odd). But that didnt matter, as no one came after the bell-ringing. I remembered Id seen a lady re-stocking shelves and so I got out of line to go ask her if she could call someone. She said, Oh, I can come up there... (and theres no way she didnt hear the bell, by the way--that thing nearly left me deaf--and I cant hear anyway because I played drums most of my younger life without hearing protection). Anyway, by then itd been nearly 20 minutes. She finally came up to check us out. And you know how it goes at that point...employee gets an attitude, etc.. Maybe she was having a bad day, which is unfortunate, but it just reflected that much more onto the situation. Until they are under new management or get some upper mgmt help, or more people in place, their customer service will suffer. Ill have to go back (nature of the beast: living on a farm, etc), but Ill be ultra selective of when I do return--especially if I can get what I need elsewhere. Sorry TS, its just a shame I couldnt have given a better review.

Easy to pick up on line orders once some one came to help took about 10 minutes for assistance

We always buy our dog food there. I love the fact that they let our daughters high school hold FFA Fund raisers there.

Crappy never have any of the items I need. My fiance couldnt find the parts we needed for our tractor. He did find where it was supposed to be. That was a week ago, guess what went back in today for paint, primer and harder. Still no tractor parts that we needed. And the primer was over $25.00 more than the other store where we bought it. And the harder was not in stock. Big surprise, be a great place for a farm supply store. Thank goodness for other stores around Bristol and Abingdon, if we hadnt been able to find what we needed at those other stores in those areas. Then we wouldnt have been able to get our farm work done. Oh and when my fiance walked up with the hangers maked with what parts we needed to show the cashier. Because he was the only one that my fiance saw in the store. The cashier said oh man sorry they cant never get what people need. But it should be here soon. Great answer, my fiance is a nice guy who will give a store a second chance. But not after today, if you know customers are using the items and your running low, order more that way no one has to wait to get their work done. Or go to your competition, makes better sense dont you think

They always have what Im looking for whether it be for our dogs, horse or the wild birds.

Purchased a stall mat. Great customer service. They helped me load it into my car.

Staff is very helpful and able to answer questions about their products.

They are very nice but need more employees, we always have a hard time trying to find someone to help us

Wide variety of items, as typical of this store. I was on a hunt for a particular item and the employee I asked for help was a bit dismissive, leading me to shop elsewhere for my needed item.

Employees are generally not helpful or knowledgable. During my last visit I inquired as to weather thier chicks were vaccinated. At a booth, there were 4 employees and not one could be bothered to address my questions about the chicks. The chicks were not very well cared for. Most of the bedding in the large metal livestock tubs they were in was literally soaked. The water was full of shavings and the poor chicks were standing in wet bedding. Some chicks were obviously distressed. I doubt many of thier chicks survive for very long. If tractor supply cant care for chicks properly, they should not sell them.

Had everything I was looking for and was an easy transaction process. People friendly and very helpful

Staff great. Selection and pricing wonderful

Shop here all the time, prices are good and the employees are always helpful and friendly

I would not recommend going to this particular Tractor Suppy. We went to buy a Coleman mini bike that had a price clearly posted as $499.99. When we went to pay it rang up as 599.99 plus tax & they said that they couldnt give it to us for the price that was posted on the tag. We had to ask to speak to the manager 3 times and he never came out. Instead he sent a sales person out to negotiate with us. In the end we did get it for the sale price but we shouldnt have had to argue to getwhat was advertised.

With husband, he loves that store

Very slow check out. The last was busy having a conversation with the couple ahead of us and they were all talking about surgeries and physical therapy. It was about give minutes before she even started to ring us by up.

Theyve always got what Im looking for and the staff is always friendly.

Usually have what you need. Clint is a very helpful employee. He always helps us find anything were looking for.

Friendly fast, great staff wouldnt go anywhere else

Usually a nice place but saturday the guy that waited on us when gettin my boys some chickens was really hateful. Should not have a job like that if ir gonna be hateful

Tractor supply has the best prices on 🐦 seed. And the staff are always helpful and friendly.

Friendly clercks, and helpful. Best prices for bird food and general supplies for the farmer or gardener.

Have been satisfied with this location and its staff since it opened but not after today.

Always super nice and friendly. We get rabbit supplies and some nat dog treats.

Okay if you just have to biy something there although they have one cashier thats a complete disappointment. Complaining at corp website gets you no where.

Deers love the feed n block of mineral salt

Was ok prices could be more competitive

Store is great. Staff not so much. At least the ones Ive dealt with recently.

Good quality of merchandise and experienced staff very helpful!

Clean store well organized. Great atmosphere and friendly employees.

Always great place, great staff. Caring

Very Helpful Staff that knows what they are talking about.

Usually has what I need...i get all or at least most of what I need for my animals

Good service but slow.

Good quality merchandise, friendly staff, very helpful.

Good luck getting someone in this store to help you. Wondered around for 20 minutes AFTER asking the cashier to page someone for help with something in their yard. Never saw another emoyee...

Lots of low priced things for pets and gardens

People where very nice and very helpful had a variety of things

Very helpful associates and great prices

Always have the outdoor bird seed we need

I donated to Greendale elementary PTO and that was real sweet of them

Good inventory of what you need for the farm.

A GREAT place to shop. Friendly, courteous staff.

Nice friendly people and fi d everything you need clean store

Prices are alil high compared to southern states...

They are always very helpful

Clerk was rude and not helpful. Terrible tractor supply.

Great place to find about anything farm related

Check out ladies clothing! Sweet

Better prices due to Virginia sales tax compared to other locations in the area.

Great for getting parts feed or any type of service dealing with animals to lawn care

This place is awesome and the staff members are very helpful

Great place to get vet supplies for your animals but the staff certainly is not well versed on what they sale.

Always have what I am looking for my pet needs. Ended up with the underground fence for our dog.

Very nice employees and very clean place