The workers here are really friendly and they are doing an excellent job! I just moved up to Brighton from Westminster. Ill definitely be coming back here regularly for any service needed.
The Manager and staff at this location were the best. They were helpful and knowledgable. They made the place feel comfortable. I will for sure return!!!
Customer service was impeccable 👌🏼 but did not turn my oil change light off, and left oily finger prints everywhere. Put wrong differential fluid in and had to change it out. Also put down that they cleaned my outer windows but sadly they did not.
The staff was awesome! I was in and out within 28 minutes. They changed a brake light for me and showed me all the work done
The oil change was done very quickly and correctly. The staff were all very friendly, and I would definitely take my car back here for an oil change if it weren’t for the prices. I bought a coupon online for a full synthetic oil change. The coupon was $67 + a $3 service fee, and it only covered up to 5.0L of oil. My 2.0L engine ended up taking 5.7L of oil, which cost me an additional $13. There were additional fees and taxes included in that $13. Their regular price on my oil change would have been $110, which is just silly. Overall, $83 is way more than I want to spend on an oil change. Firestone, Grease Monkey, and Brakes Plus are all similarly priced to Jiffy Lube. I know that Brighton Ford does a full synthetic oil change for $59, and that includes a tire rotation. Jiffy Lube chargers an extra $20 for a tire rotation. I was willing to pay a little more (the $70 I paid for the coupon) for the convenience of going to this Jiffy Lube that is right by my house, but I know of other car dealerships in the Denver Metro area that do a full synthetic oil change for $45. I’ll definitely just go to a car dealership to get my next oil change.
It was my first experience going to Jiffy Lube and i was very impressed. This young group of guys did a great job explaining things. They had great customer service and I was there for about 30 mins max. Corey and JD did a great job!
I really enjoyed using Jiffy Lube on Bridge St. They were all so pleasant to work with. They kept me informed on everything they were doing, and the time I would be expecting it to take. I really enjoyed using them and their services because of their excellent customer service. Could not have been any better.
I had my oil and spark plugs changed in a fast and timely manner without paying a ton of money and the guys were very polite.
Everyone who helped me and talked to me at this business was very professional and friendly! It was the best customer service experience I’ve had in a while. They were also FAST with my service. I’ll definitely be back and recommend them to my local friends!
This is my go to place for vehicle service. Honesty and Trust is what we all look for, they have earned that with me. Core values, they matter, keep up the good work folks!
CAYLA was very professional, and exhibited incredible customer service skills. I threw some off the wall questions at her and she was able to answer them confidently and correctly. She was teamed with ETHAN and ANTHONY, and as a team they were incredibly efficient. Ive never had an oil change go so swiftly. And this was a mere half hour before it was time to close, with multiple customers still arriving. The attitudes overall were delightful. Aside from a comment that I wasnt supposed to hear, but was unseen by an employee until it was already out there. And honestly I wasnt upset by it at all. Its rude for everyone to show up right at closing time so if that was the worst of it I think its incredibly understandable. Will be back for the service here.
Brought 3 cars in to get an oil change. Staff was very helpful and welcoming. Gave me honest opinions of best routes of care for the cars. Phoenix and the crew will definitely have my business again.
Just came home from here. They quick efficient and did a great job. I highly recommend them.
This jiffy lube is the spot! Super friendly adequate service with excellent service. Helpful information and they definitely went that little extra on other maintenance on my vehicle.👍
Swung by because the air temperature dropped significantly and my tire pressure light came on. The 7-Eleven next doors tire pressure thing was broken and Jiffy Lube is next-door they were super helpful. Can express My gratitude enough for helping me out in a sticky situation
I went in because my car had too much oil and it was smoking very bad. The guys there were súper profesional and empathic with the situation. They checked my car and fixed it in less than 30 minutes. I totally recommend this place, the crew here is awesome.
One of the best oil change places I’ve been to. Very clean and comfortable. Technicians are extremely professional. Great atmosphere 👍
Tina is great, she greeted me right away with a smile and friendliness. Anthony and Corey were also very friendly, they did a great job and let me know what was happening each step along with showing me all that was done at the end of the service.
I came in today for my regular oil change and the lady that helped me was awesome! I think her name was Corey, she was super helpful and didnt try to push me into buying anything my car didnt need this visit which i really appreciate! 😊
The service was overpriced. Fifty dollars to install a simple air filter.
This is the BEST JIFFY LUBE EVER! Staff is exceptionally generous, professional, happy, and the best service I have ever had getting an oil change. I thank you Christina, Sundie, Anthony, and Corey ❤️ They deserve a raise!
I went in for a simple oil change, which I had a coupon for, and all of a sudden there’s 5 different “issues” with my car. I let them know I was on my lunch break and Only had enough time for my oil change.Then the guy kept insisting how important it was to get these things fixed . I told him about 5 times I was not interested and I would have my husband bring in my car later . He then Said he could help me out with the price and give me a discount so I agreed just to change the cabin filter. I also got charged to top off my fluids, I was never even asked if I was ok with the extra charge. My bill was $130 dollars! I am pretty upset my oil change alone was to be $60-80 at the very most. This is the last time I go to this location! I did not appreciate the multiple insisting after so many times refusing.
Won’t go there again. They didn’t have the correct oil filter. So someone had to go buy one. I wanted a transmission flush. They didn’t have any fluid for a manual transmission. Very unprofessional. A 20/30 minute service took over an hour.
I had a great experience here. They were able to get me right in and were fast. They did a great job communicating with me as well.
I really like the open and good communication they give to their customers.
Excellent service! You never overfill you gave me a brake on a brake job you didnt have to because you are good people. I started having my hummer serviced when you first opened and I will continue. I always see smiling faces ☺
I came here first thing in the morning and I was greeted by the lovely Tina! She was so helpful and walked me through the process to ensure my car was safe for the road. The entire crew here was very kind and helpful but Tina especially made a possibly stressful process very easy.
I came in for an oil change. They drained the transmission line instead of the oil and then changed the oil filter. I drove away with a clunking and shuttering Subaru. Came back and they remedied the mistake and gave me $20 off my next service but at this point Ill probably service it myself. Could have destroyed my transmission but luckily its fine.
They did amazing work and helped me out with a used Jeep I bought two days prior to the service switched up the wipers did the differential fluid and let me know of the main issues the dealership had overlooked Phoenix and his team were amazing understanding and overall wonderful, I definitely recommend heading over to get maintenance done since they are quick efficient and such a wonderful team. Thank you Phoenix and Tina especially for everything you did for me.
Such a kind staff! Everyone was super helpful, worked with me in my budget, and provided excellent service
Sundie was most helpful & speedy guiding the work/service bay, and Christina was most pleasant & professional (despite being new) checking us out. It is my first time encountering ladies here. So, welcome to the crew and keep up great work!
The service was excellent. I knew i was I was WAY overdue for an oilchange and assumed a new air filter as well. I wasnt aware, but turns out my air filter is meant to be cleaned and reused. They took the time to explain and demonstrated how to do that, which i loved! Really appreciate the honesty and patience they showed! Highly recommend!!
The owner replied quickly to my review and I will definitely be calling them to have this resolved.Stay away! Id leave a zero stars if I could.Took my car in for oil change and to have my air conditioning recharged. They blew the compressor. We cant get a call back from the regional manager. Dont go here and definitely dont pay cash. If we used a card we could dispute charges. We even gave them a $27 tip! Guess customer service and quality arent important to them.
I went in before i left for a trip and i got the best employees ever! They were all so respectful and very professional! I am definitely going back for all car needs.
I was greeted immediately. My wait time was very short. The service was completed quickly. The employees were friendly and accommodating. The manager upgraded my discount coupon. I will use this business again!
Pretty much one of the worst auto servicing experiences Ive ever had. I brought my car in to have it served before going on a trip to Texas. They over charged my air conditioning system and blew a seal on my air conditioning compressor. When I brought it back in they would not refund my money and then told me I need a new compressor. Brian, the manager said he would have his regional manager call me to get my money back. That was two weeks ago. I spent 7 days traveling in Texas with the hottest days theyve had in decades. DO NOT PAY THEM IN CASH!! Still waiting to hear from anybody! $383 for an oil change and ac service and of course the air filter, plus a $27 tip. Never going here again and will not be recommending this company to anyone I know!!
Customer service was amazing!! I went in for an oil change and right away Joshua helped me. He explained everything and was very thorough. I also asked if he could replace my headlight for me and he was able to do that as well! I was a very satisfied customer and will definitely be back! Josh was very professional, polite, friendly, accommodating and had a pleasant attitude and encouraged me to come back.Thank you for your service!!
They did a great job, Tina, was awesome got me in and out. Women in charge good to see.
One of the best service experiences Ive ever had! Staff was super friendly and I was in and out in a jiffy!
I have been going here for awhile and all the staff is amazing and I have never had trouble
Just great. They were very quick and professional. Somebody even vacuumed the car. I honestly expected to be upsold and overcharged for all kinds of stuff, but I really appreciated that there were no extra charges and everything was very straightforward. The guy who vacuumed had actually told me about a coupon a few weeks earlier, so I was even able to get $12 bucks off. That’s what I want: no bullcrap, and no upselling. Keep doing that and I will stay a loyal customer and refer others to your business. Thanks again.
This place has fantastic people working there.They got me in super fast and took no time at all to change the oil. All were very friendly. The reason for the 3 stars is the price. I just have a regular size 4 door sedan and the basic oil change is $50. This is very expensive as Im used to paying $35 elsewhere, and I also know the oil doesnt cost that much, so the price gouging is a little disappointing. Other than the price, the service would be 5 stars.
Great crew! Always helpful and get you in and out in a timely manner
Extremely quick and explained exactly what they were doing and what is recommended. Didnt push for extra services and was in and out in no time.
BEWARE DO NOT WORK FOR JIFFY LUBE. THEYRE THE WORST COMPANY TO WORK FOR. JIFFY LUBE LIES ABOUT SERVICES NEEDED FOR YOURE VEHICLE IN ORDER TO MAKE A PROFIT. THEY DONT FULLY DRAIN CARS OR TRUCKS DUE TO WANTING TO GET CARS IN AND OUT FAST. I LEFT THE COMPANY EARLIER THIS YEAR DUE TO MANAGEMENT ISSUES AND OTHER EMPLOYEE ISSUES THAT WERE IGNORED BY CORPORATE. I HAVE TRIED TO REACH OUT AND CONTACT CORPORATE LEAVING NAME AND NUMBER BUT IVE YET TO RECEIVE ANY CALLS. JIFFY LUBE TAKES OUT $150 OUT OF EMPLOYEES CHECKS FOR A UNIFORM “DEPOSIT”, I WAS NEVER REFUNDED MY $150 THAT WERE RIPPED AWAY FROM MY PAYCHECKS. DO NOT USE OR WORK FOR JIFFY LUBE THEYRE THEIFS AND LIARS.
They took me as soon as I came through the parking lot, the young lady that helped me was very professional and kind. Same with the gentlemen that was helping her. Every time I go in they are kind and helpful they even told me and helped me put in my air filter. I will continue to come here time and time again
I came in for an oil change on my 2006 ford escape. The next morning after getting my oil change, my oil light came on, which led me to investigate. Not only did they fill my oil a quart over what was necessary, they also put too small of a filter on my car, to the point not even a wrench could take it off. Wish I could put a photo in for reference. So not only did I pay for an oil change, I had to buy a new filter and oil to make up for what was lost. Will not be allowing these guys to work on my car again. very disappointed.
Quick in and out, staff were friendly and professional!
They did a great job dealing with the national account while changing the oil on my work pickup. They can be difficult to deal with and they were great at cutting through the red tape.
Super friendly and take time to ensure complete service. Not a trained mechanic but grew up working on cars, after speaking with GM and tech I felt comfortable in their knowledge.
The employees at this location are all very professional and informative. I came for an oil change and tire rotation the overall experience was great. The waiting area was exceptionally clean and comfortable. I will definitely be back to this location.
Everything was well taken care of thank you for a good job.
They were beyond great! Checked my lights & signals got a great price on my oil change they were fast attentive & even helped me with some display issues on my dash & turned back on my sensors the dealership left off forgetfully. I will Definitely be back & recommend this location to others. 5 STARS!
Very professional and timely. Friendly staff and honest.
The service was quick and simple and the customer service was amazing!!
Fast, professional service and no unnecessary pressure to get services not needed!
As someone who has physical issues, the people at this Jiffy Lube accommodated me, were thorough in the care of my car and the prices better than most. I’ll continue using their services
Phenomenal service at this Jiffy Lube close to my home!! Brian and Sundie took excellent car of my car and myself with top notch professionalism and showed superb customer care. My car was pretty low on oil and had an engine service light alert. They diagnosed the codes and noted it on my receipt so I can look into repairs for the 2 items. I like their thoroughness of going over a long checklist to make sure the car is in good shape. Eventhough it was a busy Saturday morning, they handled each customer with complete care, not rushing nor feeling pressure to speed things up with any shortcuts. I had some competitors coupons with me and Brian exceeded my expectations with a very fair deal! Thank you Brian and Sundie!!! I truly appreciate your wonderful service and personal attention! 😍 I will certainly be returning for future oil changes.
Very polite and professional. Quick service.I will be visiting them again.
Very quick and quality service. Was in/out on a Friday early afternoon in about 15 minutes. Friendly professional staff.
I had to drive up from Dallas suddenly because my daughter had been admitted to the Brighton hospital. The vehicle was due for an oil change. When I pulled in, I was immediately greeted by Noah and then Tyler. They both got me right in and did the oil and filter change quickly, informing me of progress and explaining all details of filter condition, battery terminal condition, etc. I was probably there 30 minutes max. Totally positive experience. And kudos to the gentleman in the pit that was turning the wrench! I highly recommend this Jiffy Lube location!
My family and I are visiting from Dallas and everyone here was super helpful, professional and knowledgeable.
I had no wait time, I arrived and had the service completed at great timing. Everyone was very professional and had great customer service skills.
Staff was friendly, professional and they seemed to be enjoying their work!
These people were very professional and helpful will go back in future
Great customer care and kept me in the loop when leaving my vehicle for service.
Good customer service. Nothing you could ask for more
This was my first visit to Jiffy Lube in Brighton after taking my cars to Grease Monkey for years. I called the shop at 5:15 pm to ask what time they closed and if there was a long wait. I talked to John and he was very friendly. He explained there was no wait and invited me to come on over. I got there about 5 minutes later and they took me right in. John was very polite and explained the process well. He did his due diligence to point out my dirty air filter, offered to replace it, and then was very kind and understanding when I opted out of that so I could replace it myself. I could hear the other men working in the shop because I was able to wait inside my vehicle while they did the oil change. They all seemed happy and proud of their work. I will definitely be taking my other cars there and switching from my previous oil change shop.
Team was quick and efficient. Went over all services performed and recommended services without forcing anything. Highly recommend this location!
Quick service and very pleasant people to work with.
I had to get my oil changed and I could not believe how kind the staff was! I did have to wait, but that was expected as it was first come first serve. Everyone was so polite to me and took time to explain what they were doing. They changed my oil but also checked everything else out and showed me while I waited in the car. They even helped scrape an old sticker off my car that I couldn’t get! I would highly recommend.
Nice folks, speedy, good work = no leaks
They were nice and very professional my wife went into them and she they were very helpful
Awesome job. Was fast and no hassles. The gentleman mechanics were very good
The best experience I’ve ever had in my life
Nice job very nice people great knowledge clean shop thanks
Great service and care. Appreciated how quickly I got in. Before I left the service pros went over all they checked and found one of the fluid containers lid was not screwed on just right. She adjusted the lid. So grateful she caught it! I totally understand how it could have happened. The key was the issue was caught before I left!
Professional service. Good staff.
Even though the guy changing my transmission fluid and filter had to train 3 new people and I had to wait most of the day the quality was great and the service was great. I’m
They were wonderful! Took great care of my car, they had to order my oil filter and let us know when it came in. They were very professional and some of the friendliest people I have dealt with. I will take all my cars there from now on!
People were very friendly, fast service and the shop was very clean. Giving 4 stars because I feel an oil change should be a little cheaper than $80 . But other than that was great experience.
Doug was very informative and kept me in the loop on everything involving my break pads. Will be going to them again.
Was immediately greeted and offered service. Noah was knowledgeable and friendly. Sandra took care of the service and showed us everything they did under the hood. Made sure to show all levels were full and all caps tightly on. From beginning to end it was really great. Will definitely be back!
Excellent customer service and very fast and efficient
Great place and friendly staff.
Very efficient service. Clean environment and knowledgeable employees.
I was amazed at how fast they took me in and to ask what I needed help with. I went in thinking I only needed an oil change but needed much more than that. The store Manager Tyler, was so amazing with updating me on the process of where my vehicle was at maintenance wise and made a more expensive day than I thought, feel better with some helpful coupons applied. The rest of the staff was so amazing and kind to me while I waited in the lobby. I highly recommend their services!
So unfortunately I went down here to get an oil change yesterday and was very surprised with the service I got. I have used this place several times in the past and have always had terrific service from Tyler and his crew. Yesterday went in to get an oil change in the wife’s vehicle and had a rough experience. Unfortunately it was a different team than I have seen before. Pulled in and first thing I mention is that I had a competitors coupon and asked if they could match it. The guy I dealt with was a new face and told me “I think so” and told me to pull into the bay. I was told the oil change would take no more than 15 minutes. About 20 minutes into sitting in the waiting room, the same guy pulled me out to the bay to speak about my vehicle. He pulled up the dip stick for my oil and showed me the level of the oil. I looked at him confused as I was watching them the entire time and they had not switched my oil out up to this point. When I mentioned this to the younger guy, the manager then stepped in and told me the oil cap had been over tightened last time and cracked and needed to be replaced. I explained to him if it was over torqued that was from the last time I brought the vehicle in. The Manager advised he would be replacing it free of charge which was professional. The younger worker then advised me I needed a new cabin air filter and quoted me $50. I asked him what the cost was if I was to do it myself and he said it would be about the same. I initially told him to go ahead and replace the filter until I looked up the cost at Auto Zone. The filter cost $17.99 which was far less then Jiffy Lube quoted me. After the oil was finally put in the vehicle, the manager then told me 2 of the 5 screws for the skid plate were missing which made no sense as I have brought the vehicle to Jiffy Lube for the past 4 services and never had that mentioned to me in the past. At checkout the manager quoted me $117 for the oil change and I handed him the coupon. The manager came off clearly upset and advised he couldn’t match the coupon. I had to explain to the manager this was the first thing I asked when I pulled into the bay, because I wanted to make sure they could match it or I would have taken my business elsewhere. The manager, clearly upset adjusted the price and checked me out. Unfortunately I will not be going back to this location. My total time to get an oil change was 56 minutes when I was initially told no more than 15. Very disappointed and be careful with the new crew they have at this location.
Noah and the rest of the Jiffy Lube crew were excellent. The service was unbelievable quick. Noah was very professional, as well as knowledgeable. The staff was friendly and spoke to me about issues that needed to be addressed on my vehicle. Overall, I’m extremely pleased with my experience and will continue to go to this location for my vehicles. On a side note, all the staff were wearing their face masks appropriately, which goes a long way in October 2020. Thanks Jiffy Lube.
Out of washer fluid, wouldnt top off other fluids, not as thorough, not the same treatment as last 2 times been there.
Went in to have the spark plugs changed. Everyone there were very professional and their service was very quick, what impressed me further was one if the employees even brought out the old plugs to show me they really did need changing. Overall they saved me over $100.00 compared to what the dealership wanted to charge me, Ill definitely come back for this and other services. Thanks!
Fabulous staff! Friendly and informative.They were courteous and we will definitely use them for all our vehicles.
Very friendly and did a good job.
They made me come back in an hour the first time I went because they were waiting for parts, for the prior customer.They couldnt get my car pulled in correctly which made me regret going there immediately.Then my oil change took ten minutes but i had to wait another hour for OReillys to bring an air filter. That i could have picked up myself if i had known thats what was happening.They foundd a leak but could not explain to me how to check and fill the transaxle fluid. Apperantly it is just transmission fluid but the kid totaly confused me.My oil however does not seem to be puking out so hopefully it was done right and the filter did not get over or under tightened.It would be nice. To have knowlegable adults working there.
We received a jovial greeting, fast and kind service and a great oil change. The employees seem to work very well together and were conscientious about COVID safety. Thank you!
I just had my oil changed and brakes flushed at Jiffy Lube on 50th and Bridge in Brighton.Im am impressed at the protocols put in place to verify that they dont accidentally damage your car. They check things, then double check, then go through that same check list with you.I watched as Tyler managed his crew who were well coordinated and working quickly but carefully.Great job.
Friendly people but took way too long to even get the car in the bay. Girl doing oil change didn’t seem very confident in what she was doing which left me uncomfortable in regards to the quality of work they did.
Great service very kind staff