I worked with Gary and Moe and had a great experience. They were pleasant, upfront and patient. I would definitely purchase from them again.And this is coming from someone who really hates the car buying process!Saul, who prepped the truck for us, was very courteous. 😊

I am advising my friends and family to steer clear of this dealership. After purchasing a “PRE CERTIFIED” used car from them I noticed some problems. First, when driving it home I noticed one tire was losing air. I returned it a few days later and they said there was a lot of metal in the tire and that “I” may have to replace it. I told them it was low on air when I left the lot. After getting it home I noticed a small dent near gas tank, which looked like a baseball had hit it. I did not mention this because it was a used car and someone’s kid probably did it, I was a little curious why they did not point it out to me. Then a couple of weeks later when walking towards car I noticed a small defect with the hood. Upon closer inspection I could see that the hood gapping was inconsistent. I returned it to have them correct it. I was told it was hit and it had to happen after leaving the lot because the pre certification would have caught it. Only problem with that is the pre certification occurs when they receive the car. It then is put on the lot for sale, people test drive it, other cars that are being test driven and maneuvered around it. It is a small lot and it could have been easily damaged while on there watch, but they refused to consider this as a possibility, so it is buyer beware. I question their ability to pre certify a vehicle since it had a dent in the rear quarter panel, the tire had metal shards in it and the front end was damaged. I agree I should have inspected the car more closely before purchasing it. But I believed them to be a reputable company, and the car was pre certified, so I took their word that the car was tip top before purchasing it. I would suggest taking any purchased car from them to a body shop first, the pre certification could have a occurred months before the sale, and they wipe their hands of it once it leaves the lot.

Got an awesome deal on a new Ram Truck. Bill Chappell was awesome to work with! The process was the easiest I have ever experienced!

NEVER buy a vehicle from this place!! They take your money but don’t return phone calls as if they are busy all day. I have been in there and it was only one other customer when I was there. I paid for a vehicle in full and they refuse to give me the title. I will be taking them to court. The manager Bill is UNPROFESSIONAL and does not return phone calls. If I left a message saying I needed to buy 3 more vans(which I actually do but I will be sending my business elsewhere) I guarantee I would have received a phone call back within minutes. They harass you and call you multiple times to get you to buy a car but won’t call you when there is an issue.

Novicks is alright while your shopping for a car..... Then the mess starts. Once they get you interested in the car they start playing the car dealer games. Always ask they pruce of the vehicle.... Never let them tell you what the monthly payment will be. They do that so it sounds cheap.... Well its only 300 a month. They refuse to give you the actual price. 300 a month may sound ok till they print your papers and its for 84 months with 10% interest. Dont fall for the dealer games