Ace in Brenham maintains the great customer service started by Mickan Hardware ages ago. I was looking for a very small screw to fit something. The staff took the time to make sure I had the right part. Tiffany figured it all out.
Customer service was not on point. I had a question and requested assistance. The young girl radioed another young girl and discussed me as if I was invisible!. I exited the store NEVER to return! Will take my money where I am respected as the customer I was! This store should work harder on their SMALL town attitudes!
Love this store way too expensive for me but theres a detergent in there called diva that is outstanding for comforters and blankies and it smells so awesome!!!
Julie and Libby were the best!! Julie helped me find exactly what we were looking for and was so sweet! Libby was my cashier and she was super respectful! This was such an amazing experience!! I would definitely return!
My first visit here was a shock -- its a much larger store than it appears from the outside. The items for sale are gorgeous but pricey. I appreciate the post office in the store because it saves a trip.
Good hardware store but really expensive. They have a lot of items and parts for older model homes that lowes and home depot dont carry.bit like I said they are extremely pricey. Really good customer service though.
A USPS substation is hidden in the back -- and they have air conditioning! There are lots of products that you expect -- paint, tools, hardware. The surprise is the huge assortment of kitchen and home docor items.
Very helpful locating items and assisting in describing their use
Clean store, attentive personnel, fabulous inventory of hardware and soft foods.
This place has one of a kind shopping experiences for you close also tools and even a little post office
One of the best Ace Hardware stores I have ever been to! They have a huge gift shop and a post office! I found unique gifts there! Highly recommend!
Bob was awesome as always, and everyone was nice and polite as always. I love shopping there better then going to Home Depot sorry not sorry.Ace is the place.
We mailed a pkg at the post office and found some fun dish towels and kitchen serving utensils! Great place to shop for gifts !
Love the post office and the staff is friendly and helpful!
Has pretty much one of every odd end that you need to make repairs or replacements.
This Ace has a bunch of wonderful items. vlothes, Kitchen items, Christmas items, soices, and much more. Great to shop for gifts....it is NOT just a hardware store! If you are in Brenham...it should be on your shopping destination list! And it does have lawn and garden and hardware stuff as well. Perfect place to go if a man is with you...there are things for you both to look through.
Like the Ace in Cypress, its becoming less hardware, more Hallmark. Perhaps its survival when up against the big box stores or the major dot-coms. Called and asked if they repaired chainsaws, rep didnt know. I dont mind the floor-space used for dishes or clothes, but when one has a hardware need, the choices are limited and a bit pricey.
Noticed the childrens miracle network bars at the register so decided to purchase to help out the fundraiser and the cashier libby, treated us like an inconvenience and had a horrible attitude. Called the manager and nothing was noted about it. Horrible experience... dont ever try to buy this here cause it is more of an inconvenience for staff.
They have an inventory of things that are hard to find anywhere else.
They have anything and everything you could need from there! My daughters bought my Christmas presents from there last year and I loved them :) The staff is always there to help and very knowledgeable. They take care of their customers!
Fast trip! In and out within minutes!
For Mr fit it, you will almost always find parts to DIY. Staff is very friendly and willing to assist getting you to the right stuff.
Great. Ingot what I need...thanks...
If they dont have it you probably dont need it.
Long time store well versed in new and old parts for the area.
Ok, not overly friendly.
Outstanding workers although one worker was picking his boogers kind grossed me out but it’s ok ! just hope that it stops. I didn’t catch her name but one of the young ladies who works at the first register is always consistent and customer friendly. I come in there quite often i always try to check out with her. so overall great experience but i can go without booger picking.
Friendly, knowledgeable people. Even if they dont have it, theyll get it or tell you where to get it.
Ace has the best customer service of ANY retail store. They met me just inside the door and walked me straight to the clamp I needed. I can buy one bolt if I need it instead of a package. They are all very knowledgeable of the products and always make good suggestions if I need help. I usually know what Im looking for, but sometimes they offer some alternate that I havent thought if. Old fashioned service that Is greatly appreciated!
Little store with A LOT of what you need !! Knowledgeable staff there to help & friendly young ladies to check you out.
Best ace hardware in the area. Havent been in the store in a year but last time I was there the cleaning aisle was extremely well kept and stocked. The manager, Michael is the most friendly and professional person I have ever had the pleasure of meeting
Personnel always willing to help!! Phenomenal!!
Ace is the place! They truly care about providing exceptional customer service. Michael, one of the managers, always goes above and beyond to help me find what I’m looking for. Not only is the service great, but you will also find quality products. Their Nuts & Bolts section is by far the best in Brenham.
It’s a good place shop. It’s a hometown everyone that works there is very helpful and friendly
Great. Had what we wanted . Had tried several hardware stores before Ace with no luck Helpful employees too.
Love the service and help you get at this store
Part hardware store, part general store, you can find a little of everything.When it comes to hard-to-find hardware bits and pieces, chances are they have it - especially when Home Depot or Lowes doesnt.
Awesome folks. Great products. Love this place.
Great selection of clothes, candles, kitchen stuff and of course the garden section. Always a fun place to browse and shop or for a quick stop if you know what you need.
Nice store, lots of hardware and gifts. Helpful staff, if you are looking for specialty hardware items, nuts, bolts, fasteners, and such, this is the place to go. They have everything of this nature, plus tools, BBQ supplies, bird feeders, etc!
The lady in the paint department was very knowledgeable and helpful.
Theyve got everything. Including the most helpful, knowledgeable and friendly staff. Go here before a big chain store. Great gifts for your wife or anyone in the family too.
Outstanding
This is THE best hardware store in Brenham! They have everything! If your looking for oddball hardware pieces - they have it! Love this store!
Exceptional variety and customer service
Fun place to shop. They have a little bit of everything.
Very nice place to go
Wonderful and nice people. Also have a dog treat for my pup !!
Absolutely love this location way better than the one by my place in Houston
Beautiful merchandise, pleasant employees!
Got replacement screens and they are perfect
Good products. Always have what you need.
Just a little bit pricey a great selection of tools and some really older knowledgeable people that can answer questions
Didnt have what I needed. But still like to go there.
This place is great, they always have what I need!
Excellent customer service. Had exactly what i was searching for.
Super folks, very helpful. Helped me find the right screws for my tv stand.
Nice place, to grad something real quick so you dont have to ride across town.
Very fun place to shop...GREAT friendly eployees ready to help with all your gift, garden, and hardware needs.
Next time I go its always Pleasant and pleasurable and get exactly what I need.
Great personal service. Had the odd hardware stuff I needed.
It is not only hardware but fashionable clothes, beautiful dishes and great kitchen items.
Nice size hardware store with very helpful people.
Good service and products.
They have everything! Great staff.
Knowledgble staff, great hardware, quality paints. Why are selling blouses though? Leave the boutiques some kind of business niche.
Excellent place to buy a lot of stuff
Great place!!
Ace definitely is the place! Great help, always positive! Only place I go!
Always find what Im looking for
Still great business!!
More Fasteners and anyone else in town. People are always very helpful.
Very welcoming employees and helped me as soon as I walked in
Pathetic manager who was unwilling and disinterested to hire employees who were well mannered and honest ready to get the job done. Even when they were in the need to hire more people.
Great Ace Hardware Store. Lots of help and friendly service.
Great service and selection!
Everyone was helpful with helping me
Great problem solvers Thanks Casey L
In stock with what I needed.
Everything you could want for your home and a US Post Office!
Lots of great gifts
OMG everything you need and more under one roof. You gotta see it to believe it.
A great place to get hardware
Always has stuff the big guys dont.
Very friendly and helpful
It were very good
I was running late and they stayed open a few mins later just so I could get some crucial items. Thats customer service!
Very high prices, and not attentive staff.
I would go here again..
Has every bolt or nut a person could need.
Awesome customer service
Nice stuff
Need to be more organized
Good selection.
It has everything
Got the fertilizer on sale
Would recommend
Great