Great experience. Everyone was great to work with and made the whole process quick and easy. They have also followed up a couple times since the delivery just to make sure everything was good and we were happy. I would definitely recommend.
Great experience dealing with Maria, Crystal and their team. Vehicle we had been looking for popped up on their site a few mornings ago, called them for information and sent me pictures immediately. The easy-going service was a fresh experience from the number of cars I have bought over the years. The kept reminding me it had just come in and had not been cleaned up. Financing was able to beat my Credit Unions loan rates which made the paperwork mill easier and they even offered (which I took them up on) to deliver the vehicle to us in Houston no charge. The whole experience from A to Z was stress free and we feel like everyone has won in this experience. It was definitely worth the drive.
On our way to a weekend get-away from the Houston area, our Cherokee decided to break down 2.5 miles from this dealership. We limped our way into the service area and less than 2 hours later were on our way home after a software update. The folks in the service area were super nice.
Kevin worked with me in trading in and ordering a 3500. Fantastic communication and knowledge in the vehicles and answering questions. He went above and beyond, he wasn’t pushy, he listened and updated me in every step of the way. Also fantastic after purchase customer service. Swapped my ranch hand bumper and continues to help.
We were in the market for a used car for our daughter and the market is very tight. We asked Justin Colley to keep an eye out for us. He found us a great car and made the purchasing process super easy. We were thankful for his professionalism and help.
Top notch and friendly service. Shane, Casey, and staff were quick in diagnosing and fixing the problem with my Durango. Welcoming and friendly staff. Highly recommend if you need a repair.
Jeanie, Crystal, and Kevin were awesome! We were greeted immediately at the door and instantly felt welcome. We went in with a set budget and they worked with us to get the payments we can afford. And Jeanie was so patient with our 2-year old son. I felt very cared for and valued. After a not-so-satisfying experience at a nearby dealership, it was very refreshing to be treated like family. I would 100% recommend anyone to give them a visit. Youll love it.
Very helpful. Got me into the car of my dreams. 2021 Challenger GT. Will definitely recommend friends and family to go to this dealership
Brenham Chrysler Dodge went completely out of their way to help me get the truck that I wanted!! Crystal and her crew are completely amazing!! My truck was involved in a little wreck three weeks after I got it…took it back in dropped it off on Monday had it back on Thursday!! Everybody there has been super friendly and has gone out of their way to accommodate me! Mike, Crystal and crew are The kindest people and go out of their Way for customer satisfaction! I will be a returning customer from now on!!
Great Service Dept! Always very helpful with oil changes, tire rotations and state inspections.
Justin and the rest of the team were great to deal with on the purchase of our new truck.
Lela and Casey are top notch service advisors. They always handle the vehicle needs and go the extra mile to provide customer satisfaction. Thank you Brenham CJD service department
Drew HORNE is a GREAT SALESPERSON, And GREAT DEALER! This is by far the best new car buying experience I ever had. He was very patient, and informative throughout the entire process. He made sure I got everything I wanted with out any hesitation. I am beyond happy with my New 2020 Challenger. Brenham Dodge is the place to go for a new ride with great dealers. Drew Horne is one is the BEST he won’t let you down ! Awesome job and again thank you and your team for my new ride!
They helped me and my mom a lot and they were able to help us with getting a new vehicle at a reasonable price
Great service staff and work was done promptly and correctly. A pleasure to do business with.
Cannot say enough good things about Brenham Chrysler Jeep Dodge! These people genuinely care about their customers and provide top notch service! Operations Manager, Shane Hazlewood is exceptional!! Highly recommend.
Mechanic had truck 1.5mnths couldnt figure it out, deny it here fixed in less then 24hrs
I liked the experience with BCDJ service department for the most part. The only complaint I have is the greeting I received when I dropped my vehicle off. I scheduled my appointment online for 0700 on a Monday. Just like every other Monday, I was running late. If my memory serves me correctly, I was between 5 and 10 minutes late. The service writer was already there as I expected however there was not a single smile or expression of friendliness. I don’t expect anyone to be chipper and talkative first thing in the morning, since I definitely am not, but for one that is to provide a service and to be customer oriented, I expected some type of friendliness to be shown. I would have given 5 stars if I was even offered a weak smile, but I didn’t get anything of the sort.
Owner and staff are exceptional. I would recommend this dealership to anyone wanting a great deal on a new or used vehicle.
Amazing service! I felt very well taken care of there. From a veteran (I think his name is Travis) who kindly took me where I needed to go in town, to Lela who was a joy and pleasure to talk with and kept me informed as my vehicle was getting the modifications made, to John the technician who worked on my Jeep and was very well-versed in his craft, I am very pleased with the service department. Based on this experience, I would highly recommend their service, and it would also lead me to buy my next vehicle from them if I lived in the area. Thank you Brenham CJD for your great work!
Love the new trucks just looking. Hopefully one day I will have one
This place is great. I drove from Houston to buy a car from here, these guys gave me great customer service. If you are looking for a car, go see Crystal. She is very professional, and she will go above and beyond for you.
I was very pleased with the service I received from Brenham Chrysler Jeep as they treated me like family and answered all my questions. TL was waiting for me at the airport and we shared some good conversation on the way back to the dealership. Jeannie was pleasant to work with and was deligent from the beginning from the walk around of the truck to details of what I needed to make the purchase as well as having the truck ready for me when I arrived. These are what we call good people up in Ohio where I am from and I feel like Ive known them forever.i would buy another vehicle from these folks again when the need arises and would reccomened them to anyone looking for a new or used vehicle. Thank you again for making my experience enjoyable!
Great Service Department with Certified Technicians & Certified Service Advisors who are honest & keep it real because they really care about the customers wants and needs!! They dont just have Sales, Service and Parts but they have a Certified Body Shop as well so everything needed for your vehicle is in one place!!
Very elegant dealership.
Great service very professional would highly recommend them
Brenham Chrysler set up an appointment for me and when I arrived they were on point to receive the car and start working on it.All was completed on the same day and I was able to go home early.This was my first time there and I will continue going to this location.
Kevin S was nice to work with. He did what he could to get me the vehicle I was wanting. Was easy to talk to. Kevin M was just as nice. Very easy process.
Brenham Chrysler Jeep Dodge is the best little dealership in Texas. It is no exaggeration to say I drove 500 miles to buy my new minivan from Keith Foust and Robert Murphy. We have been looking for a minivan since August, and we were unable to make a deal with any local dealerships. Our local dealership (who shall remain nameless) wanted to add over $2,400 in unnecessary options to a Chrysler Pacifica. I e-mailed Brenham Chrysler Friday, October 5th, and Sales Consultant Robert Murphy returned my call later that day. It was refreshing to talk to someone who was interested in selling a car without playing games. We had a discussion about what we wanted. Mr. Murphy worked on a price for us and put us in touch with Sales Manager Keith Foust. Both men were exceptionally professional, and I felt that I could trust exactly what told me over the phone. We made a gentlemans agreement, and I felt comfortable enough to drive over 250 miles (one way) with my wife and 18 month old son to finish the deal. Suffice it to say, Mr. Murphy and Mr. Foust had everything organized and sorted when we arrived. The financing was painless, and Mr. Murphy showed my wife and I how to utilize the technology in the new minivan. I can assure you, the next time I am in the market for a Dodge, Chrysler, Jeep or Ram, I will be calling Mr. Robert Murphy first and last. We are a happy minivan family. Thanks Keith and Robert.
Outstanding experience!! Casey (in service) and Matt (in sales) have taken care of me in every way. I have a foreign car (Volkswagen), so it’s a little trickier than most and these guys are excellent in every way.
Had the most AMAZING experience today with Drew and Brenham Chrysler Jeep Dodge. Messaged them last night, asking if car was still available. Got text message first thing this morning that car was still available and started the process of purchasing. Car was delivered to me (2 hrs away) by 4 p.m. same day!!!! Signed papers, Drew showed me all the ins-and-outs of the car (even helped me program keyless entry and set up Ford pass), then he was on his way back with my trade. Will definitely contact Drew and Brenham Chrysler Jeep Dodge when we look to purchase our next vehicle!!!
I used to work there! Good people I go and have a good cup of coffee and wished my friends there a Happy Easter!!! HE HAS RISEN!!! AMEN!!!!!!
Thank you, John Genzer, You were very kind and professional. You are a asset to Brenham Dodge and Ram. Thank you for your honesty and patience. Thank you.
I spoke with the General Manager about concerns I had with discussing the price of a vehicle with the sales staff...He took the time to explain it all to me and I appreciate that. There was a minor mix up in communication, but the General Manger took the time to reach out to me and that is worth a lot to me. I will go see them and try to make a deal.
Everyone at Brenham Dodge was great to work with. I would recommend their dealership to family and friends.
Brenham Chrysler Jeep Dodge is by far the best dealership I have dealt with in last 20 years. They truly believe in customer service. 11 months ago they had the car I wanted and I decided to take a drive from Houston. Best thing I could of done. Sales team was fantastic and we worked out a deal that I was pleased with. Fast forward 11 months, for the first time I had to get some warranty work done. decided to take to dealer that was close to me, after having my car all day they called and accused me of modifying car and wanted me to pay to fix a car that was 11 months old and 12k miles. I called team in Brenham, they asked how quick I could get out there, they put car up on lift, found problem, ordered parts and fixed car in a day. That is what Service is supposed to be like. I will never take my car anywhere but Brenham Dodge again. and I will be back for my next car. so if you cant decide if its worth the drive. TAKE the drive, it will be worth it.
Was driving on the road and there was an accident up ahead so naturally traffic shifted over. One of this companies employees decided to be one of those people who drive down the empty lane and force their way ahead of everyone else. He forced his way in front of me when I had no intention of obliging his bad etiquette. As he shoehorned his truck in front of me he had the audacity to roll down his window and curse at me as if I was in the wrong. Apparently this is the kind of people that this company hires.
Fast service fair price
I will give them all 10s for prompt service and helpfulness.
Delivered more than one Jeep from Southfork to these Cats! Great group of men.
The Salesman that helped us purchase our new car was Casey Hahn. He was very friendly, helpful, & professional. We went in the Brenham CJD dealership looking to purchase a used vehicle. But he made us a better deal on a new Dodge Journey. Before we were brought into the financial Dept to sign the paperwork on our car. Casey explained everything to us about our new vehicle. Then he showed us around the dealership. Where to park when we need service, etc. Kassie in the financial department, explained all of our options to us before we signed the paperwork. We were very impressed with the staff at this dealership and the cleanliness of it. We definitely will be returning customers.
Great experience buying my new Ram 2500. Id recommend Justin and the team at Brenham CJD to everyone.
Brenham Chrysler Jeep Dodge is the very best dealership that I have ever been to. I have bought my last two vehicles at this place and I must say that my experience was, by far, the best experience I have ever had with a vehicle dealership. Both times, I was out of there within 3-4 hours. Crystal was the representative that I dealt with both times and she made sure that I got exactly what I wanted after listening to my needs. I highly recommend them due to the level service and professionalism that they possess. I am thankful that I took a chance and stopped in.
Outstanding customer service...as always! Thank you!
Quick and easy. Customer service was great from Casey and everything was ahead of schedule.
Excellent place to do business
The people at this place are so nice and helpful! They take very good care of my vehicle when I have any problem small or large (never had yet) thank the Lord.
For the mist part my experience was good. And Lela is Anazing!However, I have only had my Jeep back 2 days today, and now my check engine light is on. Not to mention, it would seem as Brenham jeep performed an oil change, didnt mention it to me, and took off the sticker from my windshield the next oil change in from where my previous oil changed was serviced and didnt replace with a new sticker.I have to say all if this makes me very unhappy to say the least.
I bought my truck a little over a year ago, today reminded me why I chose them. I was locked out down the street and instead of forwarding me to roadside they cut me a key and brought it to me. its the little gestures that I have consistently received and service that has made me a customer for life. While today was an above and beyond example of customer service, it reflects my entire experience with everyone at Brenham Dodge I have dealt with. My sales process was fantastic, but what impresses me is it doesnt stop there. Thanks again to all of you for making me feel valued as a customer.Update! It was that time again to buy new vehicles, once again great service. Thanks Kevin!
Great service friendly people.
The best new car buying experience we have ever had. Morgan our sales person took the time to listen to my wife and I on our wants in a new vehicle. She showed us several options so we could find the one we was looking for and for the price we wanted to pay. Everything was done all out in the open, and very transparent. The General Manager took the time out to introduce himself to us, and asked if we had any questions or anything he could help us with. Morgan said her goal is to have happy customers. GREAT SALESPERSON, GREAT DEALER!
Love it very helpful love my dodge truck
Absolutely the best car buying experience ever! The team had us in and out amazingly fast and we are so happy with our new to us car. Thank you Brenham Chrysler Jeep Dodge we will definately be back the next time we get a new vehicle.
White glove treatment from beginning to end! I just bought a Chevy Silverado 2500 from these fine folks and they really took care of us, even helping us get our fifth wheel hitch installed. My husband and I were blown away by the excellent customer service we received, even after the sale was done. Thank you all!!! Matt, Shelby, Cliff, Tiffany.. you guys are rockstars!
Chrystal was awesome, she took the time to listen to my concerns and delivered! She is definitely my new salesman thank you so much
Crystal is amazing. Straight out the gate till late, I cant thank her and the folks @ BrenhamCJD enough. Fantastic experience, thank you.
What a pleasant experience! The salesman was very knowledgeable and wasn’t pushy at all! Everyone that I encountered there was very helpful and gracious. I love my new vehicle! They made the process enjoyable! I would definitely recommend them to anyone in need of a vehicle!
Great first scheduled maintenance visit, at this same great dealership who sold us our 2019 Ram 2500 (which we love)!
Quick, honest & professional. Good selection of vehicles too.
Ronnie worked hard to find the truck we wanted.
Lela was fantastic to deal with. She greeted me with a smile, kept constant communication with me while they worked on my Jeep, and understood all of my concerns. I hope I don’t have any trouble with my Jeep soon, but if I do, I’ll be going back to see Lela.
Shane the service manger said they are not going to warranty anything on the tires Marshalls one that said it needed upper lower ball joints is like 9 something aside + 100 something for the alignment. So the they wanted me to service my my truck and charged me up to $2200 . So we decide to take vehicle to another tire shop, and they told me truck is running just fine.Why trying to do this and guessing how many customers have been in my shoes👍
Ginger Fuchs was ABSOLUTELY AMAZING! She got me a great deal on a brand new beautiful dodge truck! This was the quickest, easiest, most effortless car buying experience I have ever had! 3 hours start to finish!!! Everyone was so friendly and tended to any needs I had!!! I’ve you need a new or used dodge Jeep or chrystler in the Brenham area, DEFINITELY give Ginger a call she’s simply the BEST!!!!
Great dealership. Ive been to dealerships in Houston, Tomball, and College Station/Bryan and this was best one Ive ever been to. They listened to my expectations, worked with me and got me exactly what I wanted. I was waiting for them to come tell me we can get you in it but.... however the but never came. Will suggest for everyone to make the drive here; it is worth the drive.
Dwayne Dailey was very helpful in helping us pick out a vehicle we liked that was well within our budget. Made the buying experience smooth and easily done.
Highly impressed with Ms Ginger. She’s such a blessing! I came to her with a heavy heart, and eyes. But instead of sadness she put Joy into my heart and that was without a car. She aided me to conquer all my fears of new car ownership. She gave me faith when I was losing all faith. She was my strength when I felt I had none left. She was my cheerleader when I felt like giving up. She even prayed for me when I couldn’t pray for myself! She is truly my angel in disguise and she and BRENHAM Chrysler Jeep Dodge Family will forever have a special place in my heart. She encouraged me not to give up, I don’t think I could’ve done this without her in my corner. Love love love this dealership. They helped me get my life back. Love you guys!
Very good
Brenham Chrysler Jeep Dodge Ram is an amazing dealership!! My salesman Robert and Mike the finance manager and I even got to speak with Matt one of the owners and they were just all so great and very helpful to get my deal done. Id recommend this dealership to anyone looking for a vehicle!
If you’re in search of a new vechile I highly recommend going to Brenham Chrysler Jeep & Dodge! Jason Godwin went over and beyond to help me get into a new vehicle after having an extremely hard time finding something since my car was recently totaled, my options were very limited but I left there in a brand new SUV! There’s tons of dealerships around my area but I chose to drive over an hour because of his outstanding services. This was by far the easiest car buying experience I’ve ever had!!
Great friendly, fast service from my sales rep, Dwayne. Went in for a used vehicle and he helped me get an even better deal on a brand new vehicle. I will definitely be going back to see Dwayne when the time comes again for another vehicle.
I actually enjoy taking my vehicles there for service an repairs.Lela is great to work with, and does everything she can to be helpful.
The best vehicle buying experience you can ask for! Ronnie, the sales person, always takes great care of us. We have bought over a dozen family vehicles from Brenham CJD and drive from the San Antonio area to do so!
Excellent Service Department!
Great Service Department!
I have purchased three vehicles from Brenham Chrysler Jeep Dodge and I am happy to say that all of which where great buying experiences. All staff especially the sales representative were very knowledgeable, helpful, and displayed exceptional customer service. I would be happy to refer friends and family because I am confident that their experience would be the same. So, Thank you to all at Brenham Chrysler Jeep and Dodge.
The staff were amazing Tyler and Ginger really know their stuff and were so patient and kind. I highly recommend them they are completely understanding and try to get you the best deal possible! Definitely coming here when I need another vehicle!!
Ginger was such a wonderful saleswoman. Nice, sweet and worked hard to get us to the price we wanted to be at and then better. I will recommend her any day!!! Thanks again Ginger and the Apple Dodge team for getting us in my new mommy ride!!
We were on the way to Houston from Austin and my driver side window gave up on me. It’s was about to rain and my maps recommended this service station for my dodge. They were real busy but took time to fix my issue with a quick collision wrapper and helped me get going. We have couple of toddlers in our vehicle and it was so kind of them to help us with priority. I don’t remember the name for the woman in charge who helped me. But I would like to thank her a lot.
Absolutley wonderful
Went there only to look and dream of having a new car one day. Ended up leaving with a Jeep. Loving my Jeep! Crystal went above and beyond to help me. Shes great!
I purchased a pre owned Ford F-150, you would have thought I bought the top of the line $70,000 Dodge Ram. From my first phone call in to Crystal Nowicki my sales associate through the entire process I could not have been treated any better.They were able to beat all the other financial institutions I contacted giving me the best rate.There follow up has also been unbelievable.You just cannot go wrong with this dealership!
Would recommend this place, Justin in parts was very helpful, all staff went out their way to provide the best customer service, overall friendly staff, was in and out, absolutely pleased..
Dwayne Dailey was very helpful with the whole process from start to finish. He was very professional and kind. I will recommend everyone I know that is looking for a new vehicle to go see him.
Love the staff, especially Shelby! She went above and beyond to get us the best price. If you’re in the market for something new go see her and let her help you too!
My boyfriend and I drove about five hours because there was this Durango that he had to have. The guy that helped him was great purchasing it went rather smoothly no issues and he still loves the truck. Hes had no issues with the truck thats far. Great purchase great customer service
Easiest time I’ve ever had purchasing a vehicle. Everyone is so helpful and nice, especially Tyler who worked with my credit issues. I would recommend this dealership to anyone in the market for a car or truck!
If youre planning on trading your car here, look for other options. We got 7,000 more for our vehicle than what this dealership was offering us.
Best sales experience of my life!! I will use them again!
Highly recommended Brenham CJD! Excellent customer service and everyone there is extremely friendly! Dwayne in sales really made me and my grandma feel right at home! He took care of everything and made car buying a breeze! We are very happy with our purchases and will definitely be coming back in the near future!
From start to finish it was a very smooth process. Our sales person was great. He answered 1 million of my questions without hesitation and I felt was completely honest. As long as he is selling cars I will be using him as my salesman.
Shelby is awesome! The whole team is great always very helpful
The service we received was professional, friendly and honest.Everyone was easy to work with including sales, finance, and management.Great experience!THANKS SO MUCH!!
Me and my husband had a great experience! Ginger was awesome! Easy to work with and answered all of our questions! I highly recommend Brenham Chrysler Jeep Dodge and Ginger!
Dwayne Daley made the purchase of our fabulous pre-owned Honda Pilot effortless. Couldnt have been happier with the easiness of the transaction or the SUV. Theres no pressure to purchase with him, hes just taking care of you. This is how all car buying should be. Since the car is a couple of years old one of the keys was a bit wonky, so he got us a brand new one.
If your looking for an honest, no pressure sales person that works to get you the best deal - Dwayne Dailey is the man to see. Youll be treated like family.! I had a great experience and love my new truck. I live in Austin and tell everyone to call Dwayne - itll be worth the drive. Ill happily make the drive again to buy our next vehicle. Thank you to Dwayne and all the folks at Brehnam Dodge - business the way its supposed to done!!
The used selection appears to be lacking. The sales staff were excellent and courteous. They tried to find what I was looking for without pushing me into something I didnt want. Would definitely come back to purchase a vehicle here.
I have used Brenham Chrysler Jeep and Dodge Service Department many times. They make my life so easy, I call get an appointment in a snap. Unlike many other dealers I have used in the past, Brenham CJD service department is very professional, and I know the work is being done RIGHT the first time. I refuse to use any other dealership, why go anywhere else?? Fantastic service, fantastic people, all around amazing.