We wanted carpeting replaced in 3 rooms and a laminate floor removed and replaced in a small bathroom. The estimate provided (with home-show discounts included) was significantly lower than the competition and the quality of flooring available was excellent. The sales staff was very hands-on and had a positive response time for all of our questions and concerns. The installers were polite, efficient, and very clean. We felt valued as customers and are very happy with the results.
Great selection of flooring....however, no customer service. Have had issues with install since November. It takes multiple phone calls to get anyone to come back to look at problems. Then when they do, they tell me”we’ll have to get back to you on that”. Guess what, they NEVER “get back to me”. Warranty up in November...maybe they’re just waiting me out?? Flooring cracked due to improper install.Update.... July 24, issues finally resolved. IF you buy flooring from this company, insist on Bob B. as your installer! He’s fantastic!
Went there to purchase carpet for 3 bedrooms. Dave took time to show us all of our options and thoroughly described all the diiferent types to us. Dave came out took measurements and had a proposal to us promptly. Carpet was ordered, scheduled and installed promptly and efficiently. Highly recommend!!
You have to work to find it. Trashy neighborhood. Good inventory, friendly people.
Installed commercial grade coretec pro plus enhanced vinyl flooring in our business. Very good results, kept to our time frame, workers were very professional. Thank you David Ansbro, Greg, Brian Fellowes and Christopher Fellowes! Great job!!Michelle KlineFantastic Sams Cut & ColorWest Bradenton
Ansboro Aldrich Flooring did an excellent job not only installing our flooring, but in helping us find and purchase the exact flooring that we loved. They were very friendly when answereing all of our questions and extremely professional when installing our flooring! Thank you😀
Very good flooring. This place is very clean because of Matthew Ball 👍🏼
A very nice family owned company. A great place to shop.
We found just what we were after at a reasonable price and were able to schedule installation very quickly.
I had an excellent experience with this company and can highly recommend it. Very accommodating and friendly staff.
This place has good carpet. #MatthewBall
On Feb 4th, 2011 we purchased new carpeting from Aldrich for our home. We spent over $7000.00 after taking the recommendation of the slaesman to buy the Shaw Full Design with the pad upgrade so we would have the BEST warranty in the industry. There are three adults living in the house and three dogs. We have followed the Shaw warranty requirement by vacuuming the carpet weekly and having the carpet professionally cleaned once a year using the service recommended by Aldrich.October of 2013 we had the carpet cleaned and after the gentleman finished he pointed out several areas that were showing wear and that we should call the dealer and have it looked at.November of 2013 Shaw sent out an independent carpet inspector who basically pointed out the wear areas and spent about 30 minutes crawling around looking at the spots and taking lots of photos.A couple of months after the inspector visited we received a letter from Shaw saying the inspector had recommended no action.I called Michael Gayle, Vice President of Sales and ask him to look into why they denied the claim. Mike Gayle visited my house on or about Feb 25th, 2014 and confirmed there was a problem with the carpet and as he was walking out the door pledged that he would reopen the claim with Shaw and Aldrich would make it right,whatever it takes.On March 25th, 2014, one month after Mike had promised me he would take of this I called his cell phone and left a voice mail asking him to call me. On March 26th, 2014 I called again and left a voice mail asking him to call me. I called his office and was put into his voice mail. To this day he has not returned my call. The last time I called I was put transferred over to Greg CobbCeramic Manager/Project Manager.The onus of reopening the claim with Shaw has been put into my lap by Aldrich Carpeting.At this point I have to say I am sorry I purchased Carpeting from them. I would have been better off buying cheap carpet from Home Depot or Lowes.
They have an infestation of bedbugs they have had to be treated several times
Great
Highly Recommended!!