Excellent service while buying my new Mazda3 Hatchback - it was quick and painless & everyone was so nice!!! Jason & Adam were amazing with the sales and finance part - made everything so easy - I love my new car!! Thx guys!!

Given we live 3 hours away from Cox Mazda, most of our deal was done over the phone and via text before we arrived. We were so turned off by a few of our local dealers, so started researching other dealers that had the car my daughter wanted in stock. We found Cox Mazda and decided to give them a call. Mark was my first point of contact, and from the get go, made everything extremely easy. He was so professional and accommodating during the entire process. From the first call, there was no doubt that Cox is where we would be going. Mark made this deal happen for my daughter and she is so excited with her new Mazda3 hatchback. We all know that typically the entire process can be exhausting, but that was not the case. We made the drive from Jupiter, arrived at Cox, and were gone in about an hour! Mark also took the time to sit in the car for quite a while and show my daughter all of the cars features and explained them in detail. No matter where you are, make the drive, go see Mark and you will be so happy you did!!

Cant say enough about the way I was treated at the service department. Bobby, Chelsea and Trevor all 3 went above and beyond to help get me my SUV back as quickly as possible. They knew I needed it for work and their compassion was so appreciated. I will NEVER go anywhere else again to have my car serviced.

UPDATE: Kelly Cox came through! He honored the 90 day warranty and refunded the money I paid to repair the timing chain. I appreciate them doing what was right!I recently purchased 2013 BMW X3 from Cox Mazda at the beginning of July. My 1st test drive a warning light appeared. I wasn’t going to purchase the vehicle but after the service department found the problem I was promised it issue was fixed. Test drive again and all seemed fine. A week after purchasing the vehicle the light came on again. I proceeded to file a claim with the 90 day warranty company, who stated they have not received any such warranty. I contacted Cox Mazda, was told they sent the paperwork over and to wait a week. Waited a week and the warranty company still doesn’t not have the paperwork. A rep from the warranty company stated they only need to file it on line. I just want to get the car repair that should be covered by the warranty promised however all I am getting is a run around.

(Writing on a different account because mine isn’t working ¿) Trevor went above and beyond in the service department to communicate directly with Mazda (without being asked!) to completely fix a technical issue I have been struggling with for a while now and even managed to get them to cover the costs ! I couldn’t be more thrilled with the way this situation was handled and am so happy I went to this dealership over the one closer to my home ! This has once again proved my love for Mazda’s is well deserved 💛 and thank you to Trevor for everything it was truly the highlight of my year and seeing employees like this is like a breath of fresh air -Alyssa H

We found the exact car our son wanted and drove from ft Lauderdale to Cox to get it. The car was waiting for us and the entire process took 30 min. Great team!!

Cox Mazda made this the best car buying experience Ive ever had!! They have a wide selection of vehicles, and each staff member I dealt with was knowledgeable and not high pressure at all! My salesperson, Issac Martinez spent well over an hour sitting in the car with me (on his day off), setting everything to my preferences, teaching me the features, and answering all my questions. I cannot say enough about the knowledge and professionalism he exhibited. So many other dealers Ive dealt with over the years have talked down to me as a woman buyer, but not here! Issac followed up with me the next day to find out how I liked the vehicle, and to let me know hes available if I have any questions. I highly recommend Issac and Cox Mazda. Well worth the trip into Bradenton. I absolutely love my 2021 CX-5!

Had a great experience in the service department at this location. The staff was very professional and quick to diagnose my vehicles issue and get me in and out of there and back on the road in a Swift Manner. Thanks to Trevor and the whole team for the support and service

If you’re a girl looking for a tire to be changed after purchasing one and the actual vehicle from the dealership don’t bother going there Jason Curry just threw mine in the back of my truck and told me to go find someone to put it on for me. Now I’m riding around on a spare another day. The tire was supposed to be put on at 2 yesterday and never got a call until 5 o’clock while at work. Was told to bring it in first thing this morning and because the guy I was working with at first wasn’t available this Jason guy decided he was going to tell me that he couldn’t do it and he would not give me an estimated time or offer a call to come back and do it. Whenever I asked for an estimated time that’s when he told me to basically figure it out myself. The supervisor doesn’t answer the phone either.

I had a positive experience with Jesse and Sales, but the experience with Finance was negative. I declined all of the extras (extended warranty, maintenance, tire and wheel protection, etc.) and the Finance Manager’s attitude quickly shifted. He was rude, condescending, and merely there to make extra money by selling worthless extras. Instead of selling a genuine Mazda Extended Warranty (which do exist), they are offering and selling a marked up aftermarket warranty. In addition, I have excellent credit and the “best” rate they could offer me was 60 months at 4.65% through Ally. Yet, they are advertising 0.9% via Mazda Financing on their website for the same vehicle (make/model) I purchased. I did not ask about the offer from Mazda since I will be paying off the loan as soon as I receive the information and I wanted out of his office, but definitely something to be aware of if you purchase a vehicle from Cox Mazda. I also made a point to let him know I’d be paying off the loan entirely after seeing the awful loan terms. FYI, I previously owned a BMW and I had a 1.74% rate through my Credit Union. All I can say is BE CAREFUL and be prepared to experience the same in Finance.

I had a fantastic experience at Cox with Stephen! We have always owned Honda cars but wanted to look at options for SUVs for my husband since he is a big guy! Cox Mazda worked with us and gave us a great deal! So thankful for the experience! My husband and I would recommend going and working with Stephen!

I have purchased three cars from Cox Mazda. They always have the best deals, the negotiation process is fair, and they always treat you like family. I exclusively use Cox Mazda’s service center—I never have to worry about being upcharged or being sold on something I don’t need. I’ll be exclusively using this dealership as long as I’m in the area.

Mark in sales was awesome, Adam in finance made it so easy. I couldn’t have imagined a smoother process and I will recommend the two of them to friends/family.

The absolute best Mazda service center in the Tampa Bay area. Theyre thorough, fast, and in a recent case of my own were willing to do a warranty repair where a rocker panel cover failed due to normal vibration where other dealers insisted it was impact damage. If I have any option, I always go to them for service, and I plan to buy a car or two from them in the future because their stock is kept in much better condition with none of the careless paint swirling I see on otherwise brand new cars at other local dealers.

Thank you to the Cox Mazda Team! We are very happy from start to finish. Starting with our salesman Stephen, Frank Underwood New Car Sales Manager, Jason Hancock Finance Manager and lastly the Owner Kelly Cox.We came in with no Idea what to buy or our best option. They came together to make my sons dream come true. This was a very stress free purchase! If you think buying a car is tough these guys make it so easy from start to finish! Please before you BUY a car “READ” this and make a pit stop to Cox Mazda.

Highly recommend Cox Mazda. Tim was the best! I was a first-time, single female car buyer and had already been to a couple sleazy Miami dealerships. When I found Cox Mazda on Autotrader, and they had the exact model and color Mazda that I wanted, though it was 4 hours away, on the other coast of Florida, I was desperate. In need of a car that weekend, and at the end of my rope frustrated with the sales schemes and shady tactics from the slimy salesmen/women in the Miami area, I gave them a call. In order to appreciate how good Cox is you need to know what I was dealing with in Miami. The Miami area car sales men and women didnt listen to me, they lied, and wouldnt provide me anything in writing or printed. Most of them didnt even have the cars that they had advertised on their own sites. Nor were their prices on the cars in the lot or printed warranties when you arrived. They were like, so, you saw it, you drove it, you want it? At the end I was just telling them all to screw themselves because I was a serious buyer and they were treating like a child. They changed their tune as soon as I told them I was ready to go with Cox Mazda because Ive got a printed quote for 20% less than what they were offering and had already put a deposit to buy the car next day. The Miami dealers began begging for me to come back, promising that they would give me a better deal, free oil changes, blah blah blah. But still nothing in writing, of course. Even when I was offered a measly $1k lower quote from a dealer 30 min away, I went forward with Cox Mazda anyway. Mostly because I didnt want to reward the Miami losers for being so sneaky and shady, but also partially because Cox Mazda provided a top level experience from our first phone call through til weeks after! Their customer service is one you would expect probably from a luxury import car dealership. I felt that they were organized, professional, honest, understanding, knew their car inventory and car specs inside and out. No games, no lies, no tricks, scams, bait and switch, just what you see is what you get, and let me tell you all about it. It was worth the total 8 hour drive to purchase the car through them. The amount of communication and use of text, email, and phone was perfect. I put the deposit down the same day I spoke to them over-the-phone for the first time, and bought the car the next day, because I got such a good, unexpected feeling from their customer journey and touch points. I was right about the feeling because they sent me a thank you note a week after with chewy chocolate chip cookies. How sweet! Thank you Cox Mazda and Tim for being great at your profession and an exception to the industrys stereotype! Everyone buy a car from Cox! (Look at the cute bow they offered to take photos with!

Stephany Delgado at Cox Mazda made the used car buying experience wonderful! I had planned to settle for a car that was good, but not my first choice. When she and the Manager realized that I really wanted the Prius, they helped me make it happen. Thank you! I love the Prius and you helped make it affordable. We hope to do more business with you soon!

Tried making a deal on a used car, salesman told me its an AS-IS car, but that Im not allowed to have a mechanic look at it or test drive it outside the parking lot. Running a sketchy and scammy business is all I can say and will never get my business. Hopefully, you dont buy a lemon from these guys and get screwed. Good luck!

Sales person: Mark BrownI visited FIVE Mazda dealers in our area to get the best price.I figured Tampa would be able to beat anything here local, but I was way off. Salesman Mark Brown and Cox gave me a lower price than any other dealer, without having to go back and forth. I could have saved myself a lot of time, and I definitely will next time Im in the market. Youre getting great local customer service and the best possible price. Cox is a no-brainer!

We took our new CX-5 in for oil change and tire rotation. The actual service seemed fine. However, later in the month, while driving cross country in the middle of the night, the service reminder began flashing. This was kinda disconcerting because of the time and our location literally in the middle of nowhere. After pulling over and checking the manual, we discovered that the service technician failed to reset the reminder when the oil change was complete. This probably isnt a huge deal in and of itself but it makes me wonder what else was forgotten. For the significant cost differential between Cox and regular oil change places, I would expect Cox to really be on top of things. I doubt I will return. Ill go down the road to a regular place, save $40 and reset the reminder myself.

Spent a while looking for the right car + best deal, I feel 100% confident I made the right decision with Cox Mazda. Overall a great experience with my sales person, Stephen (and the whole staff)!

My experience at the COX Mazda was outstanding. I have bought many cars in the past but hands down this was my best experience. Everyone was friendly..( coffee machine was awesome) and the place had a very professional atmosphere but welcoming at the same time. The best part of my experience easily goes to my sales person, Stephany Delgado. She was so helpful and applied zero pressure. She really wanted to make me feel comfortable with my purchase. Even after the sale she sat with me in the car and made sure I was familiar with everything before I drove off. She was awesome but guess it did not stop there. Stephany even contacted me after the sale to make sure I was still happy with my investment.. Yeaha I love my car !Go Mazda 6 touring! Thank you all at Cox Mazda and especially you Stephany.

Definitely the best car buying experience so far. As long as Mazda keeps making beautiful machines, well be getting them from Cox.

Sales personnel are low-pressure and they know all of each cars features. Mark was especially helpful.

We love the Cox Mazda service center! The staff is friendly and extremely helpful. And more than that they are honest! I never worry about the advice they give us and they never “oversell” products or services...they give us straight answers and great service

Sales and Finance staff, Mark Brown and Frank Underwood, are truly a pleasure to deal with. No tricks or extra fees, just a great price without a lot of haggling. Dealers staff are all wearing masks, but some of the customers inside were not, so we did the deal standing in the parking lot. Like many folks, I dread the ordeal of negotiating a car deal, but Mark Brown and Frank Underwood made it easy, and yes! It was FUN! Seriously. Love my new Mazda. Best dealership I have found for any brand. I will be returning when it is time to buy another car.

We had a fantastic buying experience with Steve, we got exactly the vehicle we wanted and a timely efficient transaction.

We had relatively older Chevys and were looking to modernize.  I worked with Stephany Delgado and she help me work though an upgrade to a CX-9 and a CX-30.  She was low pressure, informative, and helpful through the whole process.  I would recommend anyone looking for an informed purchase to seek out Stephany so she can help you find the right car for the right price!

I love my new (used) car!Isaac was so great and helped me pick the best car within my budget. He was very honest and helpful when it came down to the decision, and the entire process was painless! It is definitely the place to go if youre searching for a vehicle!

Friendly and informative salesman. Not pushy at all. Zoom zoom We have purchased 2 cars here!

Nice people, great cars. Very honest and straight forward buying experience. Quite different than the usual high pressure, say anything to get you into the store.

I have leased two vehicles through Mark Brown at Cox Mazda. He aims to find a car that fits YOUR NEEDS & PREFERENCES. I have found him to be trustworthy and knowledgeable. He always follows up several times after the sale to make sure you are happy with your vehicle choice and to answer any questions you may have regarding your new vehicle. I, definitely, will be a return customer. The only dealership I trust because they have been very fair and honest in their dealings with me.If you are tired of the annoying, pushy, and aggressive car salesman, go see Mark Brown at Cox Mazda. Hell earn your return business too!

I came in without an appointment with my sad story. The part needed was ordered asap my car will be ready tomorrow. They gave me a beautiful car to drive until mine is ready. They were fast courteous and easy peasyThanks Coxs Mazda.

Stephen Wilkinson is absolutely amazing! I went to another Mazda dealer and wasn’t impressed and didn’t go back. As soon as I started dealing with Stephen, I knew I was going to buy a car from him. He treats you like a human being and doesn’t push you into anything. He is very patient and helps you figure out what the right choice for you is. I can’t thank him enough, I was freaking out buying my first new car and trading in my 21-year-old car. He was awesome!!!!

Mark Brown and Frank Underwood were both so helpful and friendly! There was no pressure to purchase the day I came in which made me feel comfortable talking through the details. I love my car and would definitely recommend anyone looking for a car to go check them out!

Highly recommend Mark Brown for sales. He was very patient, super knowledgeable and easy to work with.Also recommend Adam in finance. Smooth transaction. We are very happy with our new purchase. First Mazda. Thanks guys.

My fiancé and I had the pleasure of working with Antonio and Issac. They provided a upfront and honest experience. Great deal and great personnel!

If you are buying a car, I would highly recommend working with Isac. He was patient, genuine, and knowledgable about all of the cars at Cox Mazda. He gave us his undivided attention while we were there and walked me through all of the steps it took to purchase the vehicle. Antonio was also extremely helping and friendly throughout the entire process. I had the best car buying experience, and this dealership is definitely one I cannot wait to use in the future.

Today i got a brand new mazda cx5 2020 in Coxmazda. Im really happy with customer service of them. But Isac Martinez is the one take care of my case so hes really friendly and done amazing job.

Worked with Stephen Wilkinson Sr. to purchase a new CX-5 for my son. Stephen is very personable and professional. We worked through the process rapidly and I found this to be a great experience. Ask for Stephen if you want a knowledgeable professional who will deliver.

Went in for service which was efficient and prompt. They do not try to up-sell services you do not need. Friendly knowledgeable staff.

Would be 3 stars if not for Isac and Adam. I had a rough go with another salesman but Isac pulled through and found me what I needed at the price I could afford. Took great care with me at the dealership and I drove out a happy lady. Definitely recommend Isac to friends!

Great people coming not pushy, and extremely honest. You couldnt ask for more

Great service. Quick and easy.

Ok, just picked up my 2020 Mazda 6. The service, attention and patience from Mr. Mark Brown was excellent!! He is very knowledgeable and patient with all my questions. I highly recommend you get in contact with him if youre interested in buying a car at Cox Mazda on Cortez in Bradenton.

Isac Martinez was the salesman I just had the opportunity to meet and was 100% satisfied with his professionalism and over the top customer service. This place takes the anxiety out of purchasing a vehicle! I suggest to anyone looking to buy a vehicle starts here with Isac. Cant say enough!

Jason Handcock, Frank underwood and Stephen Wilkinson were super helpful throughout the process of buying my 2020 Hyundai Veloster Turbo. I strongly recommend coming to Cox Mazda in Bradenton. They truly care about there customers and providing the best vehicle at a deal that can not be beaten, I also applaud them for being extremely professional. Thank you again!

I cant say enough about the sales team at Cox Mazda in Brandenton! We were recently shopping mid-sized SUVs and have visited lots of local dealerships before deciding on the CX-9. Manager (Antonio), Finance guy (Jason) and Sales Rep (Isac) took such good care of us! No high pressure car or warranty sales, no endless back and forth negotiations; this team listened to us, gave us the facts we were looking for and offered us a great price. All were personable but Isac went the extra mile, driving out to meet us with paperwork when their system went down; taking his time to make sure we were totally satisfied and comfortable with the bells and whistles of our new car before he moved on to the next customer. The Cox Mazda experience is unique so if youre looking for a good deal on the highest rated vehicles and excellent customer service, go to Cox and ask for Isac from Chicago!!

Everyone is very helpful, friendly and knowledgeable! Love the place!

Top of the line dealership!!! Larry, Adam John Rudd and Mike Patitucci hooked me up with a beautiful Preowned 2017 Mazda CX-5! This is my second car I’ve bought from Cox in the last 16 months! Such a easy and smooth process! They even got me approved with challenged credit on both deals! Also Ethan in the Mazda Service center is the real deal, very knowledgeable and very helpful! Ethan knew everything you could know about the CX5 and had me outta service quick! I recommend Cox over any other dealership I’ve been in by far. The owners are honest good people and place runs smooth! You will not be disappointed!!!!!

I want to thank salesman Stephen Wilkinson. we went in close to closing to look at a car and although we walked away without a purchase at this time he didnt disappoint with his professionalism.very knowledgeable and very nice, when we return we are going straight to him and encourage others to do as well!

Just bought a Mazda 3 with the help of Mark Brown at Cox Mazda. Great experience. Highly recommend them and Mark for anything you may need Mazda related.

Great experience. We were treated well in a relaxed environment. Fair and transparent throughout the entire process. Our salesman was Tim Spence. Adam handled the financing and paperwork. Both were easy going, competent, and most of all very pleasant people with whom to make a deal.

Best place I have found to order Mazda parts. Steven the parts manager is very accommodating and a pleasure to deal with. Steven and Cox Mazda have supplied me with so so many parts and prices to help me rebuild my Miata. Thanks guys!Cox Mazda is located in Bradenton, Fla and they beat any local dealers by far in the Northeast. Reasonable prices and respectable delivery times, even to Long Island, NY

Always great help here. Especially Stephen. Thanks!

This is literally the best place in the world to get a new car!

Excellent service all the way around, especially in the parts department.

This guys are amazing. Thanks for helping me with the part number, yesterday the trim was replaced and it looks brand new. Great product and best deal.

I realize the sales manager is suppose to be tough, but this guy takes it to a new level. After being raked over the coals, they didnt even have the common decency to give me a free T- shirt.I called and made an appointment for one of my complimentary oil changes and i was met with a rude and condescending service guy. Ill pay to get my car serviced, thank you very much.I cant believe they have an average of 4 stars.I dont recommend this place.

Purchased my first MAZDA ever yesterday, the CX-5 Gand Touring. Everything about this deal was the best experience ever in purchasing a car. The COX website with the vehicles listed, the MSRP and the internet pricing makes car pricing as it should be. Once I priced out my vehicle, Stephany Delgado contacted me and we discussed the deal. Her manager, Antonio followed up with me later and we set an in showroom appointment. When I arrived Antonio was outside, greeted me and my husband and inside Stephany joined us. There was no haggling, I was pleasantly suprirsed that when we got there there were no surpirse hidden fees. In fact, they helped us greatly as I thought I would have to return my RAV4 lease to Toyota in 2 months when it was due. Antonio worked with us and took the lease in so we dont have to fuss with that. By far this was the simplest, most straight forward, friendly and honest car buying transaction I have ever experienced. I highly recommend them. And - the CX-5 totally outshines the Toyota RAV4. Im so pleased with the vehicle, the quiet and smooth ride, the features, etc.

Did not fix my CX-5 with 22000 miles. Couldnt recreate the issues. So too bad for me. The Sirrius keeps cutting out as does the GPS. I even took photos to show them.

Thank you guys so much for offering the free oil change to health care workers. Everyone I encountered at the dealership was super friendly and took the time to give me updates on my car. You guys rock :)

Great price, great service, fast shipping. I never understand why all my local Mazda Parts Department hate DIYs because they would price everything well above MSRP to discourage you and reluctant to help you look up parts. Cox Mazda shipped everything to my doorstep for much less than all my local Mazda Parts Dept and many online outlets. Will definitely recommend to anyone that need genuine Mazda parts.

I wanted to give 0 stars but that was not an option, we bought a brand new Mazda 6 Grand touring. There service department has never been able to fix any issue, and they dont honor there warranties.

I made an online parts purchase, and Steven was great to work with. Very polite and helpful.

Just a few months after I bought my new 2018 Miata, Id told Cox that if they had a particular color of Miata come in, I might be interested in trading just for fun. Salesperson Stephany Delgado remembered that from few months earlier and emailed me when they had one like that coming, even knowing that I was just sorta maybe thinking of trading. I didnt think trading would be financially sound (I mean, just to change color?!) but I sent back my preferred terms and within a few emails we had the deal done, easy breezy! We signed the papers electronically and Stephany even delivered the car directly to my home so that we could stay COVID-safe. I HATE buying a car in person, I HATE feeling like Im being upsold or tricked, and I HATE waiting waiting waiting while some finance person takes a look. I avoided all of that with Cox Mazda with Stephanys help! I love that this wasnt major drama. They had a car they thought Id be interested in and contacted me, we negotiated a couple of things via email, and BOOM! I signed the papers while sitting on my own couch using my laptop. And then the car shows up at my front door and Stephany efficiently swapped out the keys and tags and such with my trade-in. SO EASY AND PLEASANT!

Super friendly folks! Got our oil changed here, and the experience was very friendly and speedy! Theyve got a nice snack spread for any customers waiting on their vehicles, too.

Just a quick note regarding some awesome customer service today with the service dept, specifically, Jason. He was informative, patient and his experience shown thru. Great vibe from the whole dept! Will recommend!

Buttoned up dealer. Very good customer service. Honest, which is refreshing. Had no issues other than they were a bit busy and the final close took longer than expected.

Isac was AWESOME!!! I was able to see a car I liked online. Made an appointment & the same day, walked out a couple hours later with the car & a GREAT deal!!!. Thanks guys at Mazda. It was definitely a good experience for buying a car.

I came into the Cox Mazda dealership on Cortez Road with no expectations and was thoroughly wowed by my salesman Mike Kelley. He was not pushy he listened to my needs and wants and found me the perfect vehicle for my price point. He then turned over to the capable finance department where everything went very smoothly and I even added an extended warranty so I could be worry free with my used vehicle. I can confidently say if you are looking for a new or used vehicle start your search at Cox Mazda and be sure you ask for Mike Kelley he wont steer you wrong! Pun intended!!!😃

Always first-rate.

I came into the Cox Mazda dealership with no expectations and was thoroughly wowed by my salesman Mike Kelley. He was not pushy he only showed me what I was looking for and found me the perfect vehicle for my price point. Since then I have returned just to visit and always treated with respect and so I can confidently say this is where you should start your next search for a great used or new vehicle and be sure to ask for Mike Kelley as he will definitely take good care of you.

I live in West Virginia and had an issue with my local Mazda dealer ordering the correct speakers. Considering the ambiguous diagram provided by the manufacturer, Brandon went the extra mile and sent me photos of the corresponding item.Blown speaker nightmare over. Thank you!

Id recommend Jesse at Cox Mazda! He was great, kind, and patient with me when I had a lot of questions about my car before I purchased it. The key word here is patient. He never seemed bothered or pushy. Great guy!

Great! (I am an out of state mail order customer.)

Great Experience!!! Sales-Jesse, Finance-Adam, Sales-Tom, and Manager-Cory were awesome to deal with!!! From start to finish I was taken care of and with some challenges they never treated me less than great! Highly recommend this team!!!

Ive only had good experiences here. The staff has been friendly and attentive. They understand Im on a budget and dont push me to get unnecessary repairs. They work with me on what I can do and when I can afford to do it. Highly recommend if you own a Mazda in the Manasota area.

Great customer service, everyone that Ive dealt with goes above and beyond. Very pleasant place. They dont make it seem like I need them. Its the exact opposite. I live in North Port but always take my car here for service. They always beat the other dealers on cost as well. Alex is the best, shes very helpful and kind. Always a pleasure.

I purchased a used car in the last 6 months from Cox/Mazda. I was told I would receive two complimentary service visits. I made an appointment and wasnt disappointed, they had me in and out of there within an hour! I was very impressed! The service adviser answered all my questions, it was a good experience. Thanks Cox/Mazda!

I did not buy my Mazda from this Cox location so I cannot rate the Sales department, but their Service department is very good. Bobby and Jason lead a great team who always do the best they can for a customer. I will continue returning to this location for both of our Mazdas service needs. Keep up the great work!

Would very highly recommend. Ask for Tim, he is very professional, knowledgeable and easy to communicate with. It was a pleasure working with him. Great dealership overall.

I have owned a Mazda for 10 years now that I originally purchased from Cox Mazda. I received a recall notice from Mazda and scheduled the appointment for the work to be done. I was able to get in the next day and decided to update my oil change at the same time. I felt that the charge was very reasonable for the oil change and tire rotation. They were extremely professional and efficient. I also took a little spin in a new one. I will be purchasing my next Mazda from Cox Mazda due to their service and professionalism. Not right away, but in the near future.

The techs and service writers are good, Mazda parts departments everywhere seem to never have that one part on hand. You can expect them to have the most common stuff such as tires, wipers, bulbs and fuses. This fact alone may stray me to owning another make. My 2013 CX-5 failed in the brakes department when I needed them the most. I believe my Anti-lock mechanism kicked in too soon causing a collision a year ago, I needed my wheels to lock up, but how do I prove it? I noticed a Porsche equivalent to my vehicles size and it had bigger brake calipers and shoes. Has anyone else ever noticed this behavior of their braking system?

I had the pleasure of picking up my new 2016 Miata Club on 9/19 and I couldnt be happier! I contacted Carl Carpenter looking for information on when one would be available. He told me one was on the water and he kept me in the loop as to when it should arrive. We worked out numbers before the car arrived, and they had the best price around! When I came to pick up my new car, everything was exactly as we discussed and very stress free! Carl made sure to take the time to show me everything in the new car as well. Rob Sanchez in Finance was also great. He explained all of our options on protection plans and was not pushy at all. He had us all wrapped up and on the road in no time! I will be using Cox Mazda for any future purchases. It was well worth the 180 mile drive! Thanks guys!

Cox Mazda had the best price with shipping. Came in with in a weekYes I would recommend to a friend.

Mike the salesman was great. Very helpful and polite. The finance guy on the other hand was the total opposite. Treated me like I was an idiot. Not only does he need an attitude check but he needs to go back to night school because the rates he was coming up with were ridiculous

My buying experience was exceptionally handled by Michael Johnston, Sales and Leasing Consultant. Mike provided detailed reviews of the vehicles and a transparent assessment of my financing options with a sense of urgency and understanding that my schedule did not provide time for idle chit chat. I left Mazda and reviewed other dealerships but continued to use Mike as a resource. My final outcome was to thankfully return to the most professional sales professional I had encountered.

My boyfriend recently was on the look for a car: good price, reliable, good on gas, as any car shopper wants. We had originally intended on a possible 1990 Chevy Lumina, but it unfortunately had too many issues being an older vehicle. Looking this past weekend, we were still looking for a car for him that was affordable. As we passed the Cox Mazda dealership, he said he wanted to go in and check out their options. He loves Mazdas and was hoping to get one for a good price. The gentleman who came over to help us originally was Jeff, and we both had a good feeling about his attitude from the beginning. Most car salesmen are so pushy and untrustworthy with their words that I honestly thought it was too good to be true. Fortunately though, Jeff was very honest with us from the get-go. He was very helpful in finding a car that my boyfriend could not only afford, but love as well. The entire team over at Cox Mazda were extremely pleasant to be around, especially being car salesmen, and their attitudes never once changed from the moment we walked on the lot, to the time my boyfriend drove off. He now owns a 2010 Mazda3 in wonderful condition, and that was all thanks to this amazing team. Thank you Cox Mazda!

Carl was the best. He went above and beyond to assist us, including staying several hours late to work with us and then to show us how the blue tooth worked in our new Mazda. He even set up our phones on it. We will definitely be back. Excellent selection and prices too.

Very helpful took the time to answer all my questions about my tire pressure alert, and more. Very nice service men over there. Wish I remembered the mans name I talked with today, Monday November 5th. Would like to thank him. Might be Bill or Bob?

Im disappointed with the customer service I received when I found I received the wrong part even though the parts department verified the part I received does fit my car. The part I ordered was described as FILTER, OIL. OIL FILTER and was a suggested item for my car when I was placing an order for maintenance items. I double checked the part number and description to make sure and it showed it fit my car and was the oil filter for my car and it looked right to me. But instead I received two little screens for the VVT system, hardly a normal maintenance item. What am I going to do with two of those until possibly 200,000 miles a and the system needs a repair?Im sure Im not the only person this has happened to given the description and that this was a suggested item on the website when I was ordering. The person I spoke with in the parts department when I explained what I was looking for sounded like he had heard this before and was uninterested and just referred me to the green sheet of instructions with a 35% restocking fee and shipping them back at my expense when I feel they should not have been suggested as an oil filter for my car. And now Im stuck with buying the right filters at full price.Theres a way to fix this so this doesnt happen to customers in the future, and not lose another, and a way to handle a customer who tells a customer service issue on the phone and keep them loyal. I would love to give them a good review but my experience was not a good example.

Had an enjoyable experience. Tom was thorough and easy to work with. Easiest car purchase ever! Highly recommend this dealership

I just bought my second car from cox and David Stubbers took excellent care of me, again! I love that I can go into Cox Mazda and have a countless variety to choose from. The hardest part was choosing which car to take home!Finance was great and I got a fantastic deal. Most importantly, I always feel like a valued customer. They always remember my name and treat me like a person.I bought my last car there 3 years ago and did all my service and detailing there too. Fantastic service department, thanks Julie.Ill always choose Cox Mazda.

Nicholas helped me out and he was very nice and informative. He made me feel comfortable since it was my first time having work done on my car here and I was unsure of what to expect. Overall, everything went great, thank you!

I bought my first new car at Cox Mazda (CX3!) and had a fantastic experience. Joel was great throughout the process, making sure I got exactly what I wanted. Everyone there was friendly and accommodating and made sure to exceed my expectations when it came to negotiating a price, financing and acquiring the color I wanted with the options I wanted. The whole process could not have been better!

If you need a car, go see Isac at Cox Mazda. He is a professional, patient, no-pressure salesman. He is very knowledgeable about cars, and helped us find the perfect car at the right price.~Todd and Amy

Tooling around in the second car Ive purchased from Cox Mazda... I have a Mazda dealer that is closer to my house but I will happily drive down to Cox to deal with them... and more specifically with Carl Carpenter. My family is in our third Mazda - I learned during the first car that not only does the car matter, but so does the dealership. Everyone at this place is friendly and NOT PUSHY. Carl keeps me in his thought processes - he would contact me periodically after we purchased my husbands Mazda3 because I told him when the time came during the next year to replace my Mazda5, I would be coming back to Cox and to him because it was a joy to deal with someone straightforward who gave us a great deal. I asked him to follow up with me to keep me informed of incentives on my model.... guess what? He did what he said he would!When I had a question about a change in the power window function, he didnt just tell me that was normal, he admitted he wasnt entirely sure and would get back to me after speaking to the service manager the next day. Guess what? He did what he said he would.Thank you to the entire Cox Mazda family. And especially to Carl.

Bought a used Mazda 6 here in 2015, been coming for routine maintenance since. Knowledgeable and friendly staff. Will very likely buy my next vehicle here, new models look awesome. Been in business about 90 years. Wow...that lured me here :-)

Decent customer service, rare these days.