While I ultimately didnt get a vehicle from them I would definitely recommend them. Id like to specifically thank Andre and Willie! I admittedly am a tough sell and can have a bad attitude when it comes to car lots, but they were on their game and put me at ease! My husband and I were treated very kindly and I feel like they went out of their way to help us. They did absolutely everything they said they would. We didnt feel the buy here pay here service was necessarily for us, but if you have credit challenges and have a small down payment I would absolutely recommend this location. They have nice vehicles and a great warranty.
Our experience was fantastic! Germany was our rep and he is a kind, caring and just simply delightful young man! Finance process was effortless and she is an incredibly, caring woman. I would not hesitate to recomend this place to anyone. Thank you so very, much for helping us get into a working vehicle!
If I can rate the service a 10 star I would.I feel blessed knowing that every single person that is employed there treated my family and I extremely well, worked with us for weeks to find us the right car. Beginning with Willie, Cari and Andre, to Finance and Up to when we were signing papers with Nick, you all made it extremely easy and a great pleasure to do business with you all. The patience that I received from every single one of you was immaculate. I highly recommend this place for business. Thank you all.
Germany was amazing at helping us understand and choose the best vehicle to fit us! Would so recommend, thank you so much
Awesome awesome awesome, they worked with me for over 2 hours to get me into the car i wanted at the price i could afford, and now im driving a Benz. The staff was excellent and made you feel welcome and genuinely cared about my car buying experience. Im sending everyone who needs a car their way from now on, oh the 3 year car warranty is the best in town.
Very happy so far. The staff was awesome and I was in my car in about and hour and a half. When I drove off and got home the check engine light came on. I called them took it back and found 1 injector was off and so they did all 6 ( I know they really only had to do the one ) Hoping everything keeps going smoothly as I have to take it back this week to have something looked at. Cant bear the 10 oil changes too. I recommend to anyone that needs a good used car with warranty and doesnt have the best credit
These guys are kings at finessin customers! Vehicles are way overpriced for the amount of miles & cosmetic damage.. Service department conducts poor inspections, you may find your vehicle having more issues after leaving the shop then when you went in... How my vehicle passed an inspection when I bought it I have no idea! But when I took it to a more trusted shop found out the body of my vehicle broke off from the chassis...... DANGEROUS!!!! And could of killed me or one of my loved ones..With the amount they want for the vehicles you could go to a dealer and get put in something far better for the same price... Why would I pay more for poorly selected/serviced vehicles when I could spend the same amount and ride out in something newer, safer & reliable..Take my advice, save your money, build some credit and shop somewhere else. I would probably only consider this place as a last resort.
Absolutely love it 😀 BEST BUY HERE PAY HERE I EVER! ! GOOD PEOPLE GOOD PRICES SMOOTH AND WARRANTY? YES THEY OFFER. SO GO SEE THEM YOU WILL NOT REGRET IT
Honestly the worst place to get a car overly expensive for the junk that is sold on top of being told the warranty covers everything besides the AC which is a lie. Also in regards to the service department. I waited two weeks for my car to be fixed because my appointment wasn’t until today the 13t no big deal but They didn’t call to inform me that they didn’t even begin work and sent it elsewhere and refused to tell me where my car was. That was what made me hang up before I went off. Stay clear away if you’re in need of a car and the credit isn’t that great go to DriveTime and safe yourself the hassle.
I took my son here because he needed to get a ride ASAP to make it to work. 1) they got him into a car the same day. 2) people were friendly to him. BUT I wish we’d have stayed to help him instead of leaving once we knew he was approved because at 20 he’s never bought a car before and didn’t know about payments or financing charges. This car with 144k miles on it and they end up charging him 21% finance which puts the overall price at $25k. Lesson learned on his end. But so disappointed feeling that he was ripped off.
Big Shoutout To Mr Willie An Amazing Genuine Guy Not like a normal salesman just trying to sale you a car He Works With you stay in your budget an actually care for his customers as well as finding the perfect match that will suite you First Time Buyer? No Co signer just not having any luck on getting a car Mr Willie He’s Your Guy ! You won’t regret Strongly Recommend
This place is a joke a scam it’s everything bad that people say about it. When you’re looking for a car they’re you’re best friend after you get a car it’s like you have to go to war with these people, coming from a guy (ME) that’s made his payments on time since day one and it’s only been three and a half months since I’ve had this car. I also referred a friend whom also purchased a car. Didn’t get a $200 referral bonus for that. When something does go wrong with your car they set a appointment which is two weeks out. I arrived for my appointment at 8:10a.m today (9/14/21) left my car came to pick it up when I got off work for a minor repair and they said I would have to come back tomorrow for a alignment due to the repairs they made today (9/14/21). Needless to say I called my mechanic to fix their mistakes and I’ll have to pay out of pocket for that. Went from a five star review from me to one star because they don’t have a zero star option. Go somewhere else and save yourself the hassle 🚮
Unbelievable smooth experience. My salesperson Cari was awesome to work with! She made it all so simple to complete the paperwork and she helped me find the perfect car. I would absolutely recommend Byrider if you are looking for a new ride. And if Cari is working, ask for her. She will make it easy for you too.
I found out about this place from word of mouth. They get so many different vehicles you really have to be patient. When I found the car I liked it was a super quick process and I couldn’t be happier. The entire team had a great attitude and was super helpful. Also thankyou to Cari for knowing exactly what I was looking for. If you are looking for a car and to build your credit this is the place to go. I will definitely be referring this company to others.
The employees here are awesome and very fast at responding back to your questions. Very helpful and made me feel comfortable. Thank you for my beautiful car.
This place is a joke. The mechanic service there is next to impossible. The cars are a flop and when you need service the most, they’re are “booked” for almost the entire month. The services woman is rude and dull and she could care less about what her job is. 10/10 would never recommend.
I went and visited this place a few months ago and I was dealing with Carrie “CC” Brooks. She was very friendly, professional and knowledgeable. Though, I didn’t purchase a vehicle that day, I highly recommend her to anyone who is in the market of a newer vehicle. You won’t be disappointed, she is the best of what she do! 😀
I rate this company and Mr. Allen 5 starz!!! When he became a part of our conversation, I felt like he really cared and would help to get me into a car. As long as you have the right income, you are golden. And they report to the credit companies to help with your credit in the future. They managed to finance me with very little up front. I will recommend them to all of my friends
This was the best car buying experience we have ever had! Thank you to Willy, Alex and Nick!!! They went above and beyond for us!!
Alex, Jason, Kate, and Cary are amazing! My experience getting a car was easy and stress free. I highly recommend going here if youre in need of a car!
I would suggest this place as a last resort if you have no other options. The cars here are way too over priced with high miles and cosmetic damages. I took my money else where and a got a car that’s much newer and with less miles than the car they wanted to give me. Definitely shop around before you buy a car from here you should feel good about paying for the car that you’re driving.
Unbelievable smooth experience. My sales Manager Will was awesome He made it all so simple to complete the paperwork and he help me get the perfect car that fits my budget Ill definitely recommend you to go the Byrider and ask for Will
I cant believe how easy it was to get into a vehicle and feel so welcome . Kate and Cari made me feel like family. Got me into something I could afford with a low down payment! Thank you guys! Ill for sure come back.
I would definitely recommend JD Byrider if you are looking for a good reliable car. I worked with Cari at the Bradenton location and she is awesome. 5 stars!
Spent a few hours at this car lot today. They have some nice cars, terrific personal to help out with questions about the cars. They will walks you through the finance process. While your doing that, theres a waiting room with a TV set for the kids with water cooler & restroom.They also offer a package for the up keep of your car, like oil changes, tire rotation, etc.So be sure to ask about it. You can also pay biweekly, and sometimes thats all one needs to get into a car!
Me and my wife easily and stress free bought and insured our first car today as new car owners . BIG THANK YOU TO CARRY, ALEX, JASON, AND KATE for helping make this dream happen for us and really taking the time to care about how satisfied we were with our purchase . they defiantly have the knowledge and patience that we needed and I will never forget the place and people that helped us get our first car.
Great customer service and assistance in getting what I wanted. Fast service Beautiful people and great cars thanks to Cari she was great love the car and service thanks Byrider
Definitely recommend. Cari is very helpful and was great at giving us options on a few different vehicle.
Great Experience with Cari!She really does her Best to make you feel Welcome!! Cant say enough good things!!!
Great place! I was skeptical because of my credit JenAnd Kate helped me so much. Jen was very upfront and honest no BS. I definitely liked that she understood my needs and worked with me even though my credit isn’t so great. I will definitely be back for my next purchase
Staff was friendly enough, but I told them what I wanted to put down (500.00) and all appeared to be fine until I went to sign the paper work and was shocked due to them telling me they had to defer my down payment. Bottom line I paid my 500.00 dollars and I now still have to pay 250.00 every two weeks until I reach an additional 1,000 dollars. I was then told well look your payments don’t begin until September. Well my biweekly payments are less than 250.00. So I actually now will begin paying in 2 weeks my so called deferred down payments. I guess what upsets me is over the phone I was informed 500.00 down and never ever was deferred down payments discussed until I arrived. Bottom line if you ever experience issues out of your control and your credit score drops you will pay dearly.I will make the payments due to needing a vehicle!... will I ever recommend anyone... Heck no! I would be embarrassed.
Great service! Everyone is willing to work with you. In and out with a breeze
This place ROCKS...so helpful and they work with u ALL the way to get you in a car!
Stopped in looking for a used car for my relative in Florida. Jennifer was amazingly patient with my elderly aunt, really taking the time to listen to her needs, and showing us matching inventory. Of all the shopping experiences weve had this week, and theres been quite a few, Jennifer was the most personable and trust worthy. Well be in soon my dear!
Brian was my salesman. He was outstanding, in fact the whole crew here made me feel comfortable right from the start. The buying process was easy. I would highly recommend byrider to all my friends. Thanks again brian
Go see Cari. She is totally awesome and will do you right.
This is my second car from them and I can honestly say I wish I never went back. I was in need of another car so I just traded my last car in. When I got my new car, I loved it cause it was definitely an upgrade from my last one but since I had it (about 3 mths now) I’ve had nothing but problems from my engine light coming on numerous times within the first month, to my car squeaking while I drive and they claim it’s not my breaks, to now, my pcm is having problems and many more. This car should not be having problems so frequently after getting it if they would’ve taking the time to actually work on their cars before they decide to sell it to people. Clearly all they care about is money and I can’t wait until I’m through with them. I will never be back.
AMAZING EXPERIENCE WITH KATE AND JENNIFER!! Ive been looking for a car for numerous months and all i needed was someone to actually HELP me understand how the process worked with my best interest in mind. Could not recommend them more!
Cari did a great job i would recommend her to anyone!
Great sales team! Very positive and enjoyable experience!
Can you please tell me why am I paying for a 2007 kia Ronda that from Kellys blue book says is going for $1450 to me paying $18,326 for this please respond to my review. Ive been paying on this car for 2 years never knew it was that much its crazy. Feeling robed here. Never will I purchase a car again here steer clear of this place, no the value of the vehicle first..
Kaitlyn is amazing and easy person to talk to about the issues I had. She made me feel comfortable and was very personable when addressing any questions I had. She made the process run smoothly and explained everything thoroughly.
Kate Lynn was absolutely fantastic to work with. Took the dental pain out of the car buying experience. 10/10 would recommend!
Jennifer Lyons is unparalleled as a salesperson, absolutely spectacular. She made my Girlfriend and I entirely confident in our choice of vehicles and partners. Jennifer was amazing, she made sure we had a vehicle that fit our individual needs and our needs as a couple. I totally recommend her.
Simply an amazing experience! There customer service, knowledge, overall product and presentation were impeccable. They care about their customers and take their time to listen to your needs in detail and deliver to the best of their ability. They are a company with amazing integrity and professionalism. They helped me get in a nice reliable vehicle with affordable payments and arrangements when no one else would. They are the best way to go. Thank you to the JD Byrider in Bradenton I could not be anymore happier.
Kaitlyn was absolutely amazing ! I felt like she really listened to what I wanted & helped me pick the perfect car for me. HIGHLY recommend her And Byrider Bradenton! thanks again you guys 🙂
Had a blast working with Kate Lynn! She’s very knowledgeable and always up front! Thanks for all of your help!
Excellent service they reallly help me out i recommend to everybody
Jennifer Lyon goes above and beyond and is a knowledgeable salesperson. I had several questions, all of which she answered without a beat. When the time comes Ill be seeing her!
Great customer service is provided at Byrider! They truly care about your car needs and will also try to work with you under any financial situation. I was so elated to work with Jose Martinez, who speaks Spanish as well. I came in as a walk in looking for a great deal that would allow me to get a reliable car at a reasonable monthly rate. The whole process was easy and painless. I would suggest Byrider to anyone 10 times out of 10.
Kate did a great job getting my family into a vehicle that works for us! great payments.....great service ! Well definitely be back to upgrade!Ty
Kate is very professional & kind! Always willing to accommodate! Great place to get a car! 5 stars for her !
Kate will decompress the pressure of buying, hands down the best salesperson I’ve ever worked with. Definitely a growing asset !!
Jennifer and Katie are the best! Exceptional customer service from start to finish. Highly recommend!
Jen is awesome...really knows her stuff and makes it fun. Definately ask for her if you need help getting a new ride!
Fast Friendly Great Service
Great service, my car had a problem with the A / C and it was resolved immediately with efficiency and a very good treatment by Mr. Scott as well as the mechanics. If I was satisfied with my purchase, I am even more satisfied with my after-sales service and warranty.
Jennifer & Kate are top notch! These are the goto girls if youre looking for a smooth & honest car buying experience!
Very high price on my vehicle I bought, but overall friendly people and always eager to help. I wont complain on them fixing my breaks because my car was under warranty and I didnt have to pay anything but they lied to me when they said they put brand new rotors in my car when I know for a fact all they did was turn them I may be a girl but my daddy was a mechanic and I always paid attention to my car and any situation that went along with it. I love my car but Ive had it only couple months and so far so good. Anything I have any issue with it they always look at it for me just be careful they might lie to you about the parts or fixing it..
Due to previous horrible experiences at buy here pay here car dealerships around the area throughout my life, I was skeptical about coming here. I saw on an ad, however, that they warranty their vehicles for 3 years. So my fiance and I went in to look at vehicles. We met with Joe Mcgruder and he was absolutely amazing! He really made the whole experience great and wasnt like a pushy car salesman at all! We then went through the financing process with Maurice who was also awesome! Together they worked at getting us the best deal for what our budget is. And the inventory is excellent! They contact you in the future for maintenance updates. Absolutely great experience all around and will be returning for any future cars we buy!
Me and my wife went looking for a reliable 2nd car for our family and we couldn’t be happier with our decision easy approval process and did everything they could to get us in the car we wanted and so desperately needed !! Will continue to recommend them to anyone !! Thanks guys for making our experience so easy and painless !!!
Always fabulous service. Employees are awesome!
Kate Lynn is someone you want assisting you with a car purchase! Super kind, knowledgable and patient! Exceptional customer service!!
Joe is great
Jennifer Lyon is a keeper. Yall are lucky to have her. Keep it up Jen!!
Kate was very good to work with. She ACTUALLY listened to me. Too many of the other guys kept trying to talk me into cars I didnt want but Kate steered me in the right direction. 10/10 would reccomend
Jennifer and Kate are excellent employees! They went above and beyond by answering all my questions and needs. Very professional! Thank you !
Kate and Jennifer were fantastic! Knowledgeable, helpful and patient! If you need a vehicle in the area, these two should be your #1 stop!
Buying from Kaitlyn was super easy! She knew all the answers we needed and was very friendly! I would suggest her to anyone in need of a vehicle!
Joe was awesome and made the whole process very comfortable and easy! I was very anxious about the whole experience, but it ended up being great, and I’m very happy with the outcome.
LOVE these two, Steven started off answering all my questions as far as financing went and ended up having his appointment show up and Kate took over and finished everything with me . Both were a pleasure and will be back for my next car !! 🙏
Thank you to Katelyn. She provides more personal attention than pass cost savings to the customer. Very fair and fun to deal with.
Katie and Jennifer are fantastic and go out of their way to give a great customer experience. Would recommend them both highly.
I came by, and couldnt find a more personable and trustworthy employee than Kate, kept it simple and easy and i would recommend her going forward.
I stopped in because a family member asked me to check out a vehicle, Jennifer greeted me on the lot and answered all of my questions :).
JDBYRIDER is the best car service, dealership, and financial company. Ive been with them for two years and anything Im concerned about, they tell me honestly and let me know the prices in advance. They will be my choice again in the future for another car.
One of the smoothest companies around from the moment you call in then go in! Great service
Today is January 15th 2021 and I would like to update my review on JD byrider, while no relationship is perfect, they all have ups and downs but I can honestly say as a whole JD byrider does its best to do right for their customers so hopefully this will be my last update on JD byrider so if you looking for a good car for the most part JD byrider is your man
Kate and Jennifer were amazing to work with...Very patient and understanding.
Jennifer and Kate are great to deal with, the whole time I was comfortable with the experience provided.
Katie and jay best help ever they are the definition of customer service❤💯
These folks have some of the most perfect service I have ever seen.
Excellent product and quality. Great customer service team
My experience here at JD Byrider was extremely pleasant and hassle free! Miranda and KC were the lovely ladies that helped make my car buying experience easy and painless. I highly recommend this place for your next purchase!
This place is nothing but a rip off, poor communication skills by the staff. Maurice is such a scumbag person and will do nothing but screw you over every way possible. They need to be looked at by the bbb.
Jennifer was amazing. Straight forward and easy to work with
Amazing people at JD Byrider! They were very understanding of my situation and were willing to help! Highly recommend for anyone looking at Cars. BTW Thanks Chip!!
Miranda, David and Chip were all friendly. They helped me get into a car fast. I am so happy.
If you are looking to be scammed this is the right place to go!! Poor service and poor cars!! When you go here you can expect big dealership prices for low budge cars. You go through the reviews you can tell the ones that have experienced real life horrific experiences by the manipulative car salesmen. STAY AWAY FROM THIS PLACE ESPECIALLY YOUNGER GENERATION!!
The services at J.D. Byrider have been above and Beyond my expectations, they are trustworthy and listen to my car needs. I have been working with Angely and Scott, they have clear and quick communication for customer service and are very professional. My experience with J.D. Byrider is excellent for all my car maintenance and needs. I recommend J.D. Byrider and their Maintenance Department, I just bought my car and I am very happy with this company. Carol Robinson.
Joe and Jennifer was great. Joe took his time in helping me find the right car to fit my budget and needs I thank him.. Jennifer was great with explaining all paper work and helping me understanding everything I needed to know.. thank you for everything
My SUV had issues and I wasnt sure what was going on. I managed to get it up to JD Byder . The attendant told me that they were full but she would see if she was able to work my vehicle in for the day. Come to find out it was my alternator and my battery and because I am covered under the warranty all I had to pay was my $50 deductible. I am so thankful thats all it was but very blessed I have that warranty so thank you to the staff who worked on my truck and made sure I had it back within 24 hours. I love J D Byrider.
Excellent customer service. Helped us pick out a car that we liked and that will work for us. Very nice outgoing salesmen. Enjoyed our visit
Jen and Kate took the time to answer all my questions completely when I contacted them. The overall experience was great.
Omg the best experience I’ve ever had at a car dealership and they make you feel like family here. I am having all my friends who are in need of a car to come here. Seriously, the best experience and they definitely work with you!
Jennifer is a true professional and was the greatest help. Thanks again . This is the only place I will do business now !
Great experience and good customer service
Good service and amazing costumer service!! Ask for Kate she will make it happens!!!
Jenna, Miranda and Jennifer were awesome! They all helped me get into the car I’ve been eyeing for 2 months!! These ladies were great with communicating between each other and they even helped me get affordable insurance. The recommendation level on a scale of 1 - 10, I’ll give them a 12!!! Very nice company family!