Kara was amazing!!! I had a flat that had nothing to do with my accident. She took the time to look into seeing if they could fix. When they couldn’t and I needed a new tire she looked into that as well. In the process I bought new wheels & tires and they put them on no issues & disposed of my old tires no charge. Great customer service & I would recommend to anyone.
Totally satisfied with Caliber Collision. Excellent workmanship. Customer service super great. I was informed every step of the way on repair of car. They even cleaned the inside of my car. Definitely would recommend.
Caliber Collision is a great asset to have here in Bradenton. I took my truck (which I’ve took such care of) to Caliber Collision to be repaired. They took such great care in fixing the damage. I was informed all the way of what work was being done. I was concerned about matching my paint, however when I saw the excellent job they did, my concerns were tossed away. I was informed of how they did this and it was by matching each panel. I feel that if need body repairyou can’t go wrong with Caliber CollisionRH
If you want excellent service this is the place to go! I was assisted by Riley and I had the day off the day I took my truck in which was unexpected and they were able to take me in right away! My truck looks great and I highly recommend them to anyone now! They helped me out big time and I really appreciate everyone there at that facility. Will always do business with them. Someone ran into me at Walmart then took off on a Saturday and they had me in first thing Monday morning! Thank you to everyone there!
Ruben was Great! The whole caliber collision team was on point! I would recommend anyone who needs work head on over to caliber! Truck looked better than before the accident I couldn’t be more satisfied!
Caliber did an excellent job on my Nissan Rogue after a collision. Steve persevered in tracking down a difficult-to-find part so that my car did not have to be totaled by the insurance company. The car looks good as new and came back to me cleaner, inside and out, than when it was towed there after the accident. Steve was good about touching base with me throughout the process so that I knew the status of each stage of the repair. I highly recommend Caliber Collision.
I attempted to use this shop for two different repairs each time it was a complete disaster. Better off dealing with a professional that can handle customer service correctly and fail at ever point. I have no idea how their work looks because their customer service is absolutely horrible. Maybe if they took one minute to work on their scheduling as well as estimating the business may have a chance of being successful business. If you cant get people in the front door because youre front door people are incapable of actually providing any type of customer service I dont understand how your company still manages to stay in business. You call people and put them on hold after youve called them for over 40 minutes. To have a person argue with you about and say that you have called them when is the other way around in your company called me. Waste of time money and business take it somewhere else where it is appreciated!
This place is phenomenal.Ruben was extraordinary!They took great care of my car.The service was extraordinary.All of the employees were so nice!
It was a great pleasure to work with Caliber Collision. My car was repaired in a very timely manner. Working with Kara was great.
They did a great job at looks almost new(8yrs old) service and. People top notch. They are now my go to body shop
Great job. Love Reuben at the Bradenton Florida location he made the magic happen. The whole place was sweet. My car came out great. They have a great warranty.
Wow what a great job !!!!I had a dent in my door .... ughhhh took it over to be repaired, your team did a fantastic job, I couldn’t be happier. Your manager Brian is a wonderful easy to talk to, very pleasant.I would definitely recommend, if you need repairs to your car that you take it over to Calibers.
Excellent customer service from start to finish! Really appreciated Matt’s help. Thanks!
My car was in need of specialist to really get under the hood and make sure everything was properly repair/replaced, while making sure all safety braces and brackets were still still able to keep me safe, Caliber did a great job! Although I was only in a minor fender-bender, the car came back to me in better shape than even before my accident, they did an outstanding job!
Steve and the staff have personable and professional customer service. My vehicle was fixed and returned sooner than initially indicated. The workmanship in fixing my vehicle is beautiful. So very pleased with my experience here.
Caliber Collision did my finishing work on my vehicle today. The paint job was matched well. Side mirror controls and speaker damage from my accident are in good working order. Thanks to Ruben and Brian for going out of their way to expedite the repairs and going out of their way in getting my car returned to me on the promised day.Thank you!
Front end receptionist was unpleasant I came in to get a quote during business hours but the staff was too busy
Polite and efficient staff. Car looks beautiful inside and out. Thank you Steve and team!
5+++ Stars. This was an exceptional visit by all standards. From the original conversation, reception while dropping off my truck, communication/updates along the way to pick-up, everything exceeded expectations. Best experience Ive had from any business. WOW!
Great fast service. Caliber walked us thru each step of our repair and worked flawlessly with our insurance company. The car looked like new and was ready in record time. Hopefully I wont need body work again but if I do Caliber will be my first stop.
I am thoroughly impressed with the services I received from Caliber Collision from beginning to end. I dropped my Traverse off on a Thursday with front bumper/grill damage, progressive was out that same day to complete an estimate, my parts were received the next day and my vehicle was ready to be picked up on Monday! Krystal kept me informed several times during my repair process, she was informative and very friendly. I am very satisfied and will definitely refer family and friends! Thank you for making my Traverse like new again 😊
Wow! From start to finish, I experienced excellent customer service from Rylee and the staff at Caliber! My car is an older model and they let me know up front that the decals and coloring might not match but they would do their best. (I always appreciate honesty. So many companies these days would take the business without saying a word, do the work, then deliver you a mediocre job with a Sorry! We did our best attitude!!!) I was concerned that my car would never be the same but hoped for the best! OMG!! The workmanship exceeded my expectations!!! Accident? What accident!!! I would highly recommend trusting Caliber to make it right!!! Thank you!!!
GO HERE! Best experience I’ve ever had with any car place - such a genuine and sincere staff with an incredible talent for fixing all kinds of damage. You don’t have to worry about getting taken advantage of here, and your car will literally come out far beyond your expectations. Use this company!!
They were very efficient, professional, and took very good care of my new (5 month old) 2021 Mercedes!!!
Good customer service throughout the entire office. The office kept me informed the entire time my car was there. Rylee went above and beyond to accommodate me. Overall experience was Awesome!
Riley was professional, courteous and very experienced and always kept me updated on my vehicle this was no small job it was a 20,000 dollar repair and he made it go very smooth which was not what I was expecting I was expecting a nightmare trying to fix my truck but he went above and beyond to make sure thing everything was perfect. A++ job
Krystal and Stephanie walked me through the entire process. They told me I might have to wait up to 5 days to get my car back, but it only took 3! They were so professional and helpful! They kept me posted on the progress of my car via text. I’m very pleased with the excellent work done on my car!
Steve and the team did a fantastic job repairing my truck. They fought hard to get parts with limited availability to get it done in a timely manner. The vehicle looks as good as new and my fender bender will just be a memory thanks to them!
Theyre really good but wish they were open a couple hours on Saturday mornings
They did a fabulous job of repairing my car in a very timely manner. It looks great and they cleaned it, too. I highly recommend Caliber Collision!
I was privileged to have gotten Rylee as my service advisor. He was very professional. I felt valued and knew from the beginning that I would be pleased with the service I was going to receive. I never knew that a broken window experience could turn out to be a happy experience...great job Rylee....Great job Caliber Collision.
Absolutely the best experience Ive had at ANY business recently. Ryylee kept me up-to-date along the way and the work was fantastic. Please tell them Thanks for being so nice?
Calibers attention to detail from start to finish really helped restore my car to tip-top shape. Id been rear-ended and Crystal and her team were wonderful to work with, communicative about the process and helped my vehicle look tip-top, again. Thanks Caliber!
I had a damaged door on my Toyota Camry. The window in the door wouldnt close. I called this company and spoke with Rylee. After explaining the issue to him, he told me to bring it right in. To make a long story short, Rylee was very polite and knowledgeable. He fixed the problem in a matter of minutes. These people know their trade well. I would give them 10 stars if I could.
I was impressed from the moment I walked in. First thing I noticed is that I didnt even have to wait... the receptionist was quick and on point. Set up my rental and a ride to the rental place and got my vehicle checked in within 15-20 min of getting there.My car got finished 4 days earlier than they quoted and it looks like the damage never happened. They cleaned all the glass and freshened up my car too.Great service from a hard working group.
The staff was very welcoming and kind. When I was signing the paperwork, I was explained everything that I was signing for instead of just blindly signing. Everything was explained to me in detail, but kept short and sweet. The staff was ready for me when I arrived for my appointment and had everything all set to go. I was in and out of there within less than five minutes! Due to COVID, I was expected to wear a mask inside so I preferred to sit outside while I waited for Enterprise to pick me up. The man was even kind enough to carry the chair outside for me!! Highly recommend this location!
Very professional people, car was finished earlier than expected and the quality of the job was superb.
Excellent service from start to finish. They are transparent about the process and timing of completion. They are very detail oriented. My service advisor Richard is excellent. He went the extra mile to ensure that the quality of the work was performed. Hes awesome, and so is your company.
Fender benders are usually not a good thing but this time it was minor and involved my girlfriend so whos to complain? Caliber is a great name for these folks because they are a high caliber organization. The work on my vehicle took less than 2 business days which probably isnt typical but still greatly exceeded expectations. The communication and follow up was extraordinary and like few other customer service experiences Ive ever had. If you have to get car work done, they are the very first company that I would ever refer people to. And my girlfriend and I are doing just fine...
Jim Derosa, General Manager, personally took an interest in a problem with a leak in the drivers side of our SUV. CALIBER COLLISION had done an excellent job on a previous repair, but the leak was not obvious and had stumped another shop that thought it was from another source. Jim and his crew took their time, drying out the wet carpet and underlayment, and fixed the leak!The vehicle was returned spotlessly clean, including the windows.Kudos and 5 stars to Jim!
Jim, Stephanie, and Krystal were so professional and polite! My car was fixed quickly and looks great! Best customer service experience I’ve had in a long time!
Great customer service all around! Steve kept me updated throughout the week and made sure everything was perfect with my vehicle. Highly recommend.
They are not very good
The folks at Caliber Collision did a great repair job on my truck. I was walked through the whole process and given an appropriate timeline that was followed. Additionally, a lifetime guarantee proves they stand behind their work. Caliber Collision has an agreement with a rental car company to allow pick up and drop at their shop. Great Customer Service!
Professional and friendly!! Took excellent care of my Mustang. She looks Brand New!! Gave me updates on process and was ready when they said it would be. I will recommend to others the quality, and professionalism of Caliber of Bradenton
Great and very professional staff Stephanie did a great job doing all the check in over the phone and 5 days later in person as well, thank you.
The best service ever!
They were very kind. Did great work and excellent communication!! Highly rrecommended!
Very nice gentlemen took care of us.
Great service and great job on making my car look new again. I would highly recommend others to bring their car here.
Cody did a wonderful job repairing my car. I am very pleased with the service I received. Thank you so much to you and your team!
Really excellent service from everyone here. They really seem to care and want to go the extra mile for you. They took the time to make sure my car was perfect. Would absolutely recommend.
They were very professional and awesome!
A very professional type of business
I can’t say enough wonderful things about this location! The staff are all SO friendly and helpful! They even offered to drop my car off to me because I was having trouble getting there to pick it up! I will definitely be recommending them to everyone I know! I’m a very happy customer!!!
Absolutely amazing service!! Cody was extremely polite and professional when handling our complicated situation with our Ford Escape and was able to give my husband and I different options on getting our vehicle fixed! I highly recommend this place. Thank you so much again!!
My car looks new again! Great job and I had a great experience! Thank you!
Friendly staff and very knowledgeable would definitely recommend!
Friendly and very professional
Steve was very helpful hes a good employe
All of the staff were incredibly friendly and helpful. They did everything in a timely manner, if there were any questions they didn’t hesitate to call and ask. The front desk manager Ashley was always in communication with us as to where things were in plans and execution, always asking if we needed any help to let her know. She actually went out of her way and gave us a ride to Hertz in her own vehicle when Hertz was screwing us over. Great place! Customer service A+, the repairs A+, and the diligency A+. Will be telling people I know to go to this place!
Kevin and Jennifer took care of our vehicle repair details with our insurance company. They were helpful, informative and friendly. Work was completed and we were able to leave our rental with them too. Very convenient.
All of the people at Caliber Collision were very kind and went above and beyond to make sure I was a satisfied customer, including offering to drive me to work and the car rental place. Additionally, my car was well taken care of and I couldnt be happier with the work. I definitely recommend them.
Stress free, professional experience. From start to finish (ie car rental to completed repairs), Rich and his team were professional and informative which made a negative experience a positive one. Highly recommend.
My niece took her car there and staff was friendly and they were great about communicating with her as to when parts were in and how long it would take..
Very professional and friendly repair facility. Repair was finished ahead of schedule and was better than new.
Great guys...my car ended up being totaled but they were very nice and kept me informed the whole week of working with the insurance company.
Went in for two estimates. Very professional and thorough.
Great experience Great customer service
Very nice people but I had the understanding that they were wroking with usaa (the insurance of the guy who hit me) to get me a rental car and I was told at least twice that Id have a rental car. This was not the case and because of this it took me 5 hours to get a rental car. I know they do not rent the cars but they should not be telling people they will have a rental car if they in fact will not or even if they do not know. I couldve set up other ways to get a car but didnt think I had to because again I WAS TOLD ID HAVE A RENTAL CAR. Havent even gotten my car back but Im sure it will be good. Just dont take their word if they say you will have a rental car.
Repair on some body work
Great service and quick. They came in on their day off to accommodate my work schedule so I could retrieve my car.
Very helpful and courteous staff
Excellent! Honest people work here!
Easiest collision center experience ive ever had. Fast service, super helpful.
Awesome communication
Far EXCEEDED all expectations
John Horn and Kevin the manager went above and beyond to help me with my claim and provided me with an excellente customer service.
The whole staff were friendly and professional and handled my truck with care..Thanks Kevin (manager) for taking care of me..USAA
Great experience, wonderful people
Good service
The crew was great checking me in, keeping me informed, and getting the car fixed in a timely manner.
Very friendly and attentive. The GPS address is wrong at 26 St East and US-41