Great service, has everything you need and very friendly!! Reminds me of the local hardware store I grew up enjoying.
Great people, amazing selection, super customer, and a treat t of shop!
I would be willing to drive 45 minutes out of my way to shop here. Main Street Ace Hardware always has the items I need, the staff will help you find what is needed every time. The staff will help you get what you need for a project so you dont have to drive back and forth all afternoon trying to get it right.
Good to get house stuff. And tools
The people at Ace are always there to help with out being overbearing. Every time Im in there I feel like they some how used a shrink Ray on one of the larger chain stores because they seem to have just as much as they do. I havent figured out how they do it yet but when Im there I always walk back to the tool section just to make sure they havent stocked any shrink Ray guns.
Clean nice and very helpful.
Always good place to go, friendly people and helpful.
Great and reliable service and staff!
Really helpful and knowledgeable people work here. Seems like no matter what your working on, they have been there and done that, AND have what you need to get the job done. Highly recommend them.
A great small town hardware with a surprising amount of stock. Everything from Craftsman wrench sets to cleaning supplies. Also a unique selection of employee made art pieces sourced from hardware!
Live this store. I drive 20 minutes to go here and avoid the big box stores. They staff is great. I call and ask about a product and when I get there they take me right to it!
Helpful people. Easy in and out. You save a lot of time going here over the big box stores.
Was able to buy everything on my list.
I spoke with two employees and both were friendly and helpful. I got help from a young associate who didnt know anything more about my quest than I did. And you know what? Thats ok. We spent a short time reading labels and he noticed something relevant on a certain product label I had overlooked. Problem solved, item purchased and happy customer.
Looking for Stihl weed whacker. They dont carry the brand.
Very friendly and helpful staff
People go way out of their way to help you here. If they dont have what you need, they are willing to order it. The prices are great. Highly recommend this as a great place to shop (and ask for advice for diy home fix-it jobs).
The people at Ace Hardware here in Bowling Green, are one of the best!
Great place to look for that thing you can find anywhere else.
You can always find exactly what you need. The staff is very knowledgeable and can help solve home improvement questions.
Fast and fantastic job with cutting a custom plexiglass order - staff are friendly and professional - highly recommend!
If you are longing to experience competent customer service, shop this store. It can always be found here.
Like to shop here. Very helpful staff. Excellent supply of hardware items. Good prices.
Ace hardware is staffed by very knowledgeable and helpful people. And they have it all! If they dont have it they will be glad to order it. I cant say enough nice things about Ace Hardware in BG.
I love shopping at ACE Hardware!The staff is knowledgeable, helpful, and very friendly! They sell a little bit of everything here - I usually shop their homewares. Prices are competitive and if they dont have it in stock, they can special-order items from their website.And I love the candy - it makes me feel like Im in an old-fashioned General Store!
Nice people that offered great advice!
Everyone is always very helpful in finding what you need. Whether theyve got it in store or have to order it they always make the effort to make sure youre well on your way before you leave.
Small home town hardware store that has a little bit of everything. The customer service is wonderful. I can tell they are making an effort to hire college students. So a few fresh faces are manning the check outs. Experienced associates still walk the well stocked isles that we know is Bowling Green Ace Hardware.
Awesome service
A little bit of everything
Horrible experience. If you must go to an Ace Hardware, try the Wauseon store. We ordered a $500 Weber grill online “assembled” as free assembly is plastered all over their website from the BG store. Waited 1 week to get a notice it was ready for pickup. Drove 30 min only to find the most rude old man ever working at this store. Not once did he look up at me or my wife while talking and grumbling to the floor. We asked where our grill order was and he pointed to a corner in the back of the store to a box. You got it, it was not assembled. I asked what’s the deal and he began complaining that they did not receive credit for online purchases and that they would not assemble it for free and wanted $50 to do so. We told him to refund the money. I won’t go into it any further but all he did was complain about online sales and about refunding us our money. I am 63 and have knee issues and did not want to assemble it. Why does Ace advertise free assembly with online purchases? Well, come to find out the BG store is the only one that refuses to assemble grill free. FYI there was no other customers in this store all the time we were there. First time to go into this store and the last. Stay away from the BG Ace. I went online to Lowes. Got free assembly and free delivery with 2 days. Even a better price. Ace is NOT the place to go.
Helpful folks, were able to find a furnace ignitor saving me an after hours service call!
Friendly staff and well stocked
One of several business owned by the Kraft family of Bowling Green. This hardware store is a throw-back to the days when customer service and satisfaction was the absolute first priority for companies. The people working at the BG ACE are welcoming, friendly, and will eager to help. It is a rare thing to ask about any obscure need that the folks here dont know the aisle to look for it in.What is more, shopping here is fun. The store layout twists and turns through the ancient building and leaves you smiling. Poking through the racks of merchandise is enjoyable and even relaxing. You get ideas of things to do just looking through things.Also, there are always sales and clearance racks. Most any warm day of the year there are carts and tables outside to draw you into the store. More than a few times Ive picked-up handy items for pennies just by coming through the store.The ACE also has creations by store employees, made from hardware in the store itself. These items include Steam Punk style lights, chess boards and other artistic creations and it is worth passing through just to see those alone.Prices are entirely fair. You might save a few cents going to a national chain but you wont enjoy service or feel satisfied as you will coming here. The bottom line is that this is a well run and fun place to shop, and the people there deserve your business.
Excellent place.
Very helpful staff. Reasonably priced. Much better than the big box stores. I really like the place.
A little pricey compared to online but its a store and the staff is helpful maybe too helpful sometimes. Guy wouldnt let me look around and figure stuff out on my own for a minute.But it was nice and loads of stuff
Got a blank key fob off Amazon and no one would cut it. Came here very helpful guy cut but said he couldnt guranteed it so it was free. Key works fine
I love ACE Hardware. Very helpful staff.
Always great there!!
The employees were fantastic and helped with all our questions.
Great help with short notice materials for BGs annual music and art festival!
Fantastic place, so much more helpful than the big orange box store.
Service and knowledge is fantastic! Great place to shop!
So helpful! They have long light bulbs we cant find anywhere else.
The staff is always willing to help! Needed a screw for a camera tripod and they found one that worked perfect.
Previously Ive received nice customer service at this location. Today I went to have a key copy made, as I have several times before for my pet sitting business. Today the elderly worker behind the counter looked at my key and blatantly said I aint cutting it. Thanks for the unintelligent reply and unnecessary rudeness. He wouldnt cut it because it says do not copy on the back. I explained my business and how Ive had no problem making key copies before for my clients at this location. The man rolled his eyes at me and didnt respond, just stared at me. I walked out and will have to take my regular business elsewhere.
They have great service, and they had just what i needed.
They truest are the helpful place fast and very nice
Ace is definitely the place! Staff is always helpful and kind.
We needed obscure hardware for our store and they had it! Person who answered the phone was professional and extremely courteous.
Always helpful and prices are very competitive to big box stores!
Great local place for hardware needs. Always helpful
Convenient, great customer service!
Best home town hardware store anyone could ask for
Love it I can find everything
I appreciate the helpful staff.
The clerks are helpful and know what they are talking about
They are friendly and have the things you cant find other places
Ace Hardware Bowling Green what a place you cant find it there they dont make it they dont make it you dont need it but if you need it and you want it youre going to get it at Ace Hardware Bowling Green
James is very helpful!
Every thing you need and stuff you didnt think you would need.
Rude customer service
Always very helpful
Fast and friendly!!
If you cant find it Ace Hardware has it
They have it all
Amazing Inventory!
Love this hardware
Store is a lot bigger than it looks on the outside.
Fantastic shopping experience
Was not here
Friendly crew