There is something very special about hardware stores that excited some consumers and Home Depot is the King of hardware stores in this community. IWent for garden center goods and paintAnd looking around was fun. The staff were helpful and the prices were about right.

This is my top go-to place around the area for most of my gardening needs. As kitchen appliances need to be replaced, I also plan to make the purchases here. Our new windows for our home all came from Home Depot. Was have been quite satisfied.

Quick getting in & out. Lots of choices and plenty in stock

Love home depot for home items. Theyre all helpful and friendly. I always find what Im looking for.

One of the nicest Home Depots Ive ever been too. We were working out of town and this was the local Depot to the job. For the most part the staff was very nice. With one exception. An older women who was the associate in flooring and window coverings. She was very rude. We need 40 boxes of life proof flooring and they only had 26 at this store. Which was no big deal, but she was just plain mean. We just went to another HD bout 20 mins away. I still gave this location 5 stars because its not there fault they have a mean old lady, Im sure when the boss is around she is nice as pie!

Love home depot but they didnt have the barn fan I needed, the website is a bit misleading when it says things are in stock, make sure to double the location. My fault not theirs but could be more user friendly

Its the one in bowling Green staff tends to be more helpful there than any other home Depot

Always some one asking if you need help always clean. And theres some around cleaning when go in.

Amazing, we go there for gardening stuff but you can find everything there.

Clean store with friendly helpful staff. Had to take shelter in their break room a couple years ago due to a tornado warning. They handled that situation with courtesy and professionalism.

Staff as usually very knowledgeable and nice to deal with. Now the prices of wood are another story. Every single piece marked up. I get supply and demand but my goodness lets not take it too far. Would really like to see prices back to normal before summer. One of our favorite places to goWe take our Olde English Bulldogges and they love it also. Great environment to help socialize your pups!

Great customer service! I wish I could remember the gals name that helped us. Id suggest she get a Homer award or some Homer bucks! Best customer service Ive seen in a long time!

Good place to find what youre looking for in a hardware store. Reasonable prices.

Shop there all the time could have more variety

Great Home Depot!!! Store is very clean and the staff are very helpful and seem to truly enjoy working there. Keep up the good work. Cheers!!!

This home depot is pretty large, I had trouble finding what I needed, but the employees were very helpful so It didnt take to long to find what we needed. They also allow dogs inside. 🐕 if you need home remodeling or boxes or maybe just a drink you can find it there.

Placed an order on line to have it delivered, along with a new washer and dryer, and half the order was delivered properly, the other half I had to pick up at the store. Why? Then, they had the address for the washer and dryer completely wrong and it was not delivered on the scheduled date that I took off work for. I had to contact the shipping company myself and reschedule the delivery, which was scheduled for 14 days later! Now I am without a washer and dryer for 2 weeks! Its a bad system they use for ordering online.

Always have what I need, good service.

Employees are soo nice! Extremely helpful!

Always enjoy going to The Home Depot great staff at The Home Depot I find their prices to be very reasonable 10% of military discount always helps Good place to go to get ideas on home improvement And if they dont have it at the store your shopping at it can always be shipped in from other locations

Fast friendly service at the paint counter. The colors I got were Chinese Jade and Cottage White. I absolutely love it!😁

I really like this store. They pretty much always have what Im looking for and have some pretty good help in the plumbing area. They often have some good clearance on tools if you can luck out. I also like how they are good with returns. Its a smaller HD store, but still very good.

Had every thing I needed. Got in and out pretty quick.

One of my favorite home improvement stores. They sell quality products compared to others.

Didnt have the Wood Bleach I needed. Must order online.

Easy to find what you need and helpful people.

Bernie Marcus Pat Farrah Ken Langone & Arthur blank have revolutionized The hardware store industry!!!

Rented a truck for moving was a good experience and it wasnt that expensive plus my husband does a lot of shopping here for work hes a carpenter

People who work there can not answer a simple question.Awful go too ace

SALES ASSOCIATE WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCT, COURTEOUS & VERY EFFICIENT...IM HIGHLY SATISFIED WITH MY SHOPPING EXPERIENCE AT HOME DEPOT & WILL CONTINUE SHOPPING THERE ON FUTURE PROJECTS

This visit was short and sweet. Unlike this review (but I still love Home Depot.) Several employees greeted me and were very friendly. One asked me if I had found everything I needed (as I was about to check out.) I had. I actually had no issues of any kind until I reached said checkout.Maybe I missed something, but the new self-checkout area I was in had only wireless hand-held barcode scanners. Thats pretty new. Now, I really, really hope-ity hope I missed the primary hands-free scanner so that everyone coming through does not have to fondle the hand-held scanners with their diseased mitts and vector us all into oblivion!Ahem, I digress. I hope I overlooked the primary, fixed scanner and the hand-held is only for large items, etc. At the very least, I would hope theyd provide hand sanitizer -- which was missing. My guess is that they sanitize the self-checkout kiosks every 15 or 20 minutes. At a busy time, they certainly couldnt do it in between every customer.It seems to me that in the throes of a global pandemic it might not have been the best time to switch to hand-held scanners, especially as so many other companies have made great strides to reduce contact wherever possible. This feels like a step backward.

Very helpful, friendly associates. Its always nice to know there are associates everywhere too, so you dont have to go looking for one.

Seems like I visit this store once a week. Most often Im greeted upon entering the store, whether its at the entrance or just inside as I past the help desk. Workers at this store have always been most helpful.The only issue I have with HD is the website.

The employees I asked for help didnt hesitate. And the one the gave an answer was very accurate. They even asked for for a young man bringing carts in from the lot, to give one to me. I so appreciated that.Check out was rapid, smooth

My go-to place for my home project needs

No product availability, no sales person and when you did get someone they were rude...will not go back

Paint girls are nice looking. 🙂

Always great place to shop always friendly

Need to get people who know what they are doing we come to them to get help with our projects.

The store is all in order n the employees are well trained for each department

I used to praise this location. We did a full home renovation and used this retailer for the majority of supplies. I don’t know what happened over the last several months but the customer service is gone. I have had endless issues with a kitchen reno with regard to errors and significant delays and lack of information. I have waited 4 months for the project to be complete and have spent the last week trying to speak with a team member for updates at this location. I failed to receive a call back from any person I was shuffled to and received no information or apology. Today I called the corporate office for updates and finally informed it will be yet again delayed. The vendor has failed numerous times and nothing has been done to compensate for the huge delays. Think of taking your business elsewhere for large improvement projects.

Some of the tool are bad be aware

Very helpful people, great service

I shopped on the website for items available in the store. Saved everything to a list, printed it with aisle and bay numbers. Went right to what I wanted and was at the check out in ten minutes.

A very big store with very little help but must people know what they are looking for when they come here so I suppose its how it should be.

We purchased a Stonemark quartz Calacatta Vicenza (with Matte Finish) by MSI countertop for a total of $4044.49. The installation date of the new countertop was scheduled by a company named Cutting Edge Countertops. A few days later, I noticed that Home Depot installed the wrong countertop. I purchased Stonemark quartz and color was Calacatta Vicenza with Matte Finish and they installed Belenco quartz color and color is 6114 Belluno. Along with ordering the wrong quartz, the countertop had a series of deficiencies such as: website markings, damages, marks, several gaps between the countertop and the wall, and the countertop is not proportional. Home Depot and Cutting edge countertops also did not let me see the slab, did not inform me of any website markings that are scattered throughout the countertop and that it was from a different manufacturer as well. On 9/8/20 my husband and I went to home Depot in Bowling Green Ohio. We spoke to Thomas Clark who is the representative that sold us the countertop. He was extremely disrespectful, communicated with hostility, and did not give an effort to try to help my husband and I work out the situation. He also raised his voice at us and said,you are just stuck with what you have and they can install whatever they want.” We then asked Thomas Clark to call the supervisor. We told the supervisor our concerns with our new countertop and showed him the pictures of the damages. The supervisor told us he was going to speak to Pamela Palmerton who is Home Depot’s Customer Order Specialist, and they were going to find a solution to our concerns. On 9/10/20 I called the supervisor and he told me that he couldn’t give me any information and that I had to call Home Depot costumer service. On 9/22/20 Home Depot send Justin from Cutting Edge countertop to inspect my countertops. On the day of the appointment Justin called me to reschedule my appointment for another day, preferably in the morning. He said that he was ordered to remove the website markings from the countertops nothing else. I called Home Depot and explain to them that they didn’t install the right countertop and removing the “Belenco “ brand was not going to resolve the problem. Later I received an email from Home Depot. They expressed within the email, that they were not going to fix my countertop. They also accused me of refusing Justin from Cutting Edge Countertops from entering my house, which is a false statement. Then I contact MSI. The MSI representative told me that the countertop Home Depot installed was not their product and that their countertop did not have belenco markings. The MSI representative offered to arrange a three-way call with Home Depot, so that he can find out what was going on. He called Home Depot and we spoke to Pamela Palmerton who is the order specialist. She told the MSI representative that she did not know anything about my order and was not allowed to give any information about it. The MSI representative asked her to transfer us to a supervisor who did not answer the phone. I also emailed Belenco quartz and they told me they don’t manufacture Calacatta Vicenza matte. Do your homework before purchasing countertops from Bowling Green Home Depot.

Love this store, any project you want to do is here with all you need.

Found what was looking for. Courteous help.

Staff very helpful.

This store is always clean. Some of the associates are young and inexperienced. Home depot overall is the best of the Home Improvement stores.

Very helpful and things were very clean. The people was very nice.

I was pleasantly surprised when I went to pickup some stuff the other day, the employees were friendly, knowledgeable and helpful. Great experience at this store!

Had everything we needed in stock.

As owners of a contracting company loyal to Lowes for ten years, we moved our business to Home Depot because of the customer service experience that stated with the cashier Kathy. Everyone we met free was helpful and went above and beyond. What’s exceptional, is to see how this is for them, normal. Every customer I noticed talking to an associate was being helped and catered too. Sweet It’s Fixed will be a Home Depot company from now on!

The store was a mess. Employees are friendly.

Smaller than most home depot stores, have to order in most selections

Love the selection of flowers

I try so hard not to shop at Home Depot but when I need to go there this one isnt bad.

The Home Depot in my town in Tennesse has some catching up to do. The overall friendly and helpful folks at this establishment were a big surprise! They covered everything I needed and were eager to help. Completely satisfied!

Great store

No one manning the lumber area. Three employees later, finally found someone able to use a forklift to get a pallet of 1x6s.

Its Home Depot what else is there to say? They have been stocked well on all of my visits, and Ive had a very good experience using the curbside service.

This is the first review I have ever written for a business, but I feel so compelled to do so just because of how poor the customer service was. I rented a truck from Home Depot and was met at the service desk by Nikita (I believe the spelling is correct). By far the worst customer service experience I’ve ever had. She was rude and unhelpful, let alone unprofessional. She ordered me to put my card in to charge me for the rental and when I asked for a breakdown of the charges (since it was higher than the total I was given online) she said she didn’t know, shrugged her shoulders, and walked away. As a customer spending a decent amount of money, I should get more respect than that. Her “inspection” of the vehicle was inadequate as well. Didn’t even walk around the vehicle and even told me not to go out to look at it with her. Finally, I asked for a copy of the rental contract (since I was hoping it would have a breakdown of the costs) and she said, with much much attitude, “you said you didn’t want that”. The customer is ALWAYS right. It doesn’t matter what your personal thoughts or opinions are...you please the customer. I’ve worked retail my whole life and that’s a basic concept. I do not plan on shopping at this location again. Home Depot, you need to take a better look at who you hire.

Great store! Very clean and very helpful people still had lots of plants to choose from!

Great place very nice people

Wow! The staff in the paint department was super helpful today. And the checkout attendant was friendly too. Thanks for taking care of me.

Very rude woman said she would put something on hold for me over the phone but once I got to the store no one knew what I was talking about when I asked for my item. Also because I am younger they laughed at me for being upset and then spoke to me as if I was dumb. Very rude 0/10 on customer service.

I wanted to write a check for my purchase, I had to go to the service desk or commercial check out, none of the self service registers allow checks, how inconvenient is that?

Just remember if youre a veteran get 10% off just have your military ID.

Excellent store. Very well managed. Excellent friendly associates! Great place to shop!

Very poor covid regulations. Employees were prepared and wearing masks, though some not properly. No social distancing. Unlikely to shop there again for a while.

Good selection

Friendly and helpful workers, you can find almost everything you need for a job here, many selections.

Good quality store. Decent enough service. Good products.

Great experience friendly and helpful staff

Customer assistance is better here than most home stores Ive been to. Prices are higher than some competitors, but lower on a few things.

Had what I needed to finish a repair to my central air conditioning and a small plumbing job. Everything was easy to find on my own. Especially like this store. Checkout went smoothly. Cashier was very friendly. He complimented my wifes earrings,saying he normally works in the paint Dept, so he noticed the shade of purple. As with most places you go, the quality of the experience is directly related to the people you interact with. BG has a great Home Depot!

I was very pleased with the amount of PPE products that was available in their store!

I love this place! They have loads of tools, I just picked up some Milwaukee Packout gear. Then, to top it off, I can bring my doggie inside and some of the awesome associates gave her treats. Super helpful associates if you want or need it, they will even help you load your car. Longtime customer.

Good place to buy stuff at friendly people thats eager to help you with what you mite need..

HD has a large variety of products in the store and many more on their website. For most in-store items, they offer price matching and the prices of the things that are also carried by nearby stores are comparable. Returns are handled very nicely and staff is usually friendly and helpful. They offer a same day order online, pick up in store service for merchandise that is in stock and the delivery of online orders is very fast with email updates throughout the process. I recently purchased an item from their website and it was delivered to my home in literally 25 hours. Needless to say, I was extremely satisfied with the experience.

The employees are always very kind and helpful. I love the new self-checkout! But I wish it would take Google Pay.😕

Awesome experience each and every visit! The staff is so knowledgeable and experienced. They all are also very happy to share that knowledge and patient when I dont catch on right away.Toni was my cashier and could not have been friendlier or more helpful. I look forward to shopping now and that was not always the case for me.

Home depot is best dyi project spot in bowling green ohio Id prefer Lowes for thier expert service and advise for projects or menards for their affordable prices but since home depot is stand alone in bowling green it makes them a 4 star in my book.

Expansive big box home improvement store with seasonal garden center. Plants were in great shape and with great prices although it is early in the season. Summer bbq and patio furniture is out too now. There are other seasonal decorations out during appropriate times of the year.The store itself carries lots of paint, flooring, lumber, plumbing, tools, cleaning supplies, medium and large appliances, kitchen and bathroom cupboards and so much more.

Didnt have what I needed. Again. Bummer.

I like Menards.

Love that they carry Milwaukee tools

People that works there are friendly and willing to help you and I like that

Curbside pickup is quick and very efficient!

Friendly and helpful people keeps me coming back.

Great customer service as always. They may not have everything you need but they are always helpful in locating what will work.

Very helpful staff, thank Ryan!

It saddened me to think that I had to hunt around and find workers to ask questions and then was misinformed. Also, I had more questions and ended up with more stuff than I needed. Not the best experience I have had there.

Generally very helpful staff. Always welcoming and relaxing atmosphere. I never get flack at customer service like some places.

Went to home depot looking for a reverse osmosis system week before they had them go back all gone from the shelf but they had one in the store but the employees could not find it.. they were too busy talking to other employees etc. Finally had to go to Lowes in Perrysburg, Ohio to get one and it is much better quality. On a side note we will still use home depot to get items.

Usually have what I need and great price and real helpful workers

Your online, is confusing it shows part at store. But when go to store 30 miles away they dont have it.

Everything you need & more, plus the sales associates are very good and helpful at what they do.AAA+++

Great place to Christmas shop!