Great place for spare parts. Very nice people. Recommended.
I find everything I need and I love the people that work there A plus customer serviceI recommend this yard to all my suv and pick up truck people
Friendly, personable people behind the counter everyone doing their jobs Im calling billy and doug before I call anywhere else
Great service.
Great service, selection, and prices
Good selection. Prices OK. My go to in Bowie.
Nice people, professional
Goggle Map sent me the long way!!
Awesome!
If you looking for used parts Brandywine Auto probably have it
If you need parts Brandywine has it for you
Good service.
Love this yard for finding needed parts for our aging fleet. I love the idea of recycling car and truck parts. Along with the great savings over buying new. Friendly staff and very helpful.
I didnt have the chance to buy or use their actual services but my car broke down outside of their store. They were nice enough to allow me to sit there and wait for my tow, enjoy the cool air rather than the heat outside and gave me cold water. Class A establishment on my books. Thanks for showing a old Brother Love. May God always shine upon you all. B Blsd
Great Service
Very helpful people at front counter
The guy we saw really seemed that he had not much knowledge about our vehicle. This was just for a headlight assembly. The quote we received was half the price he said on the phone than when we went there to pay in advance. To say the least, we did not get it. We have gone there in the past and they were good. This guy knew nothing about our vehicle.
Very helpful and friendly, they were able to help me locate a part thats been hard to find. Was able to order it and expect in a couple days.
Great Place for all your Automotive needs. Very knowledgeable and friendly.
Awesome place to get used parts and tires. Great deals and people. Walked away very satisfied with my experience.
Worst place period. Poor customer service! I was told a pet would be ready I drove over an hour to get there and still had to wait 2 days. Then drive back up there and it’s the wrong part simply ridiculous! Use them as the last resort seriously. You have better luck on eBay.
If looking used and good parts give a call
My experience at the Bowie location was ok. Billy was super awesome and helpful.My issues are that I was told my items had to be pulled still. So I waited for about 2 hours outside in my vechical and than when I called to check in, I was told that the parts weren’t good and that alternate ones were ordered and would be there the next day. My issue is more so why aren’t things like this already pulled and put in inventory so that someone doesn’t have to wait hours to find out that a part isn’t good? I was annoyed but ok with coming back. Got the call to come pick up and when I arrived, only one part was ready and I was made to look through the yard to find my other one which they didn’t have ones that were good enough to buy and had to be refunded. I don’t think they should make you pay first and then get the run around.
Selection was good and I found what I needed.
Great Customer service.. Will help you find what ever youre looking for...
Waited a week for a part that they told me would only take 2-3 business days to get to my shop. When we called, they said they had left us multiple messages saying the part was damaged and they would not be delivering. No one in this shop received a call from Brandywine, which means they either called the wrong number or theyre lying. Every time I order a part from them it either doesnt show up, its extremely late, or the part is rusty and trashed. Order your stuff from somewhere else.
Great experience!!! . The customer service was excellent and there was minimal wait time for the part.
A good place to get used parts at a fair price, and the staff are very friendly & knowledgeable
Total waste of time and gas! None of the local junkyards had the late model vehicle I needed parts from. Kept calling farther and farther away trying to locate a junked compatible model to pull the parts, this Brandywine location was an hour and half away, and said they had several vehicles that I was looking for. Because of the distance, I had to wait till the next week to get out there during their business hours. When I arrived, the claim of several dropped to one. After spending an hour and half walking their entire yard twice, I asked them to help me locate the vehicle. Only then did they checked their computer and told me they didnt have any. Then they tried to claim I must have called another brandywine location, I checked my phone, it was their location. If you try this location, take into account they may just completely waste your time telling you they have something that they dont.
I bought a part for my 4runner but then I told them that I wanted to cancel the order. I called them the same day to cancel the order and was told that they could not. And then after several attempts they said yes but that they would charge me 35%. I spent $ 900 and only $ 600 returned. I lost $300 dollars :(
Friendly staff. And they know what they are doing.
Great place to get car parts or to sell your car parts. Exceptional service when I got into a wreck and had to sell my parts.
Very rude on the phone. Got a one sentence answer and was hung up on. Jerks.
Service was quick; the guys could be more welcoming and smile some. I suppose the business they are in doesnt warrant it.
Very bad customer service, they just put you on hold when you call without an excuse but the most annoying part is they never come back to the call
GpS got me lost or I got lost as the venue is not easily accessible. Overall nice place with a good customer service.
Excellent customer service. Have what ever you need.
If you re trying to restore a vehicle this place has some of the parts you may want to get even if you live out of state
Terrible rude employees that are dismissive and nasty. Deceptive sales practices and two faced double talk. Be cautious dealing with them and know they dont care about you as a client to their business.
Stay away from here!! They are rip offs and the customer service men are highly disrespectful!!! I pray that I never half to go there for any of my vehicle needs again!!
Place was sloppy.Got what I needed. The Brandywine location is cleaner and well organized and far much better.
Make sure to check prices with them before you go down. Nice yard, reasonably friendly staff
This was a nightmare of an experience. With lots of time and energy waisted. Lots of broken promises.It all started with a call to the Bowie location for an 02 jeep liberty radiator of which I was told they had one on location that was still attached and needed to be pulled but in the fort Washington location there was a radiator and the fender that I had requested already off of the vehicle...I drove out to pick up these two parts and the radiator was nowhere to be found and needed to be deleted out of inventory. Liz had told me incorrect information multiple times that set me back about 4 hours of my time.All in all it was an atrocious experience that I hope to never repeat. The only reason I gave 2 stars is because the owner Steve was excellent and very reasonable.
Lots of inventory. Very knowledgeable, helpful and friendly folks!
Awesome customer service.Quick and kind.
The visit was well. Good service.
This place primarily has Trucks, Suvs, and Vans. Know that going in before you look for car parts.
Excellent seller very happy
Great service great parts
Bad experience with the employees,i come to try to buy one transmission and all tre people on de counter ignored me and put more attention on the calls,
Staff is friendly, ordered from them and took only 2 days
If you need car parts look here first
Dustin was very helpful!
Slow Delivery Service Waiting For Days When Was Supposed To Be Delivered Three Days Ago. If You Working With A Time . Trust Another Business For On Time Deliverys
Friendly and well helpful
Decent salvage selection
Great staff.
They have everything out there
My parts were ready for pickup
Awesome place
Any part for a car, this the place
Can get anything
Excellent
Cheap spare partsThank you