The Shop has an impressive level of professionalism, attention to detail, clear communication, quality of work, and timeliness. Thank you so much for responding so quickly and for the fantastic service. Every business should strive for this level of quality.
I couldn’t find a shop in Denver that had an appointment to service my Sprinter and diagnose it’s check engine light because they were booked solid for months. So I drove all the way out to Boulder because this shop came highly recommended and could get me in in a reasonable time. I’m very glad I did.The work they performed was top notch, fairly priced (yes it’s slightly expensive but that’s what you sign up for when you buy German!)They were incredibly honest and transparent and were able to give advice on what repairs should be done right away and which could wait. They kept me constantly updated and even finished it before they said they would and then offered to come in when the shop was closed for me to pick up.I highly recommend this shop!
The team at The Shop is awesome! We took our 2014 Sprinter van to them as we noticed that our front tires weren’t wearing evenly. They got us in quickly, were very transparent about the issue and then fixed up our van faster than they estimated. Our van now runs better than ever! This team knows what they are doing! I am SO happy that we found them.
Fast efficient and trust worthy. Im not sure why you would shop anywhere else
Got in quickly for an engine light and oil change. Had a DEF warning also come on the day before service for those familiar with Sprinter diesels. Patton took car of everything swiftly and I was back on the road in a few hours. He called me before service, asked a few questions, got my input and agreement and went to work. This is where I always bring my Sportsmobile camper.A no BS shop that cares. Thanks guys!
I had my truck sent in to have a dead alternator/ solenoid repaired. It was towed to the shop on Saturday 4/24 and work began on 5/26. Cormac called me and shared that suspension and other parts were under torqued. I gave permission to do 3 things - alternator replace, torque suspension and ball joints to spec, and complete an engine oil change.I returned from vacation on Sunday 5/2 and had one of my employees pick up my vehicle for drop off at our offices. No issues presented.Today is Thursday May 6th - I left a clients home and received a phone call minutes later that there was a good pool of gear oil in their driveway. Not how I want to leave a clients home.I pulled over immediately to find that my service cover bolt wasnt even hand tight. I took pictures of the vehicle on the wrecker and its clear to see the cover is dry. This is unacceptable.I was really frustrated with how Cormac spoke to me. Yes I have worked on my vehicle and definitely could do a better job with my upkeep and torquing but it was a complete displeasure to have my vehicle serviced on here.After I had paid for my vehicle and arranged it to be picked up - Cormac texted me an unsolicited photo of my head gasket after he knew my vehicle was leaving the shop to tell me that I had a bad head gasket. As if this would have me stop what I was doing and have it handle for thousands of dollars. I refuse to believe this is a fair and honest tactic for sales.I was ready to have them do maintenance but after the way I was treated and spoken to - I was going to take mercy and give 2 stars because my car does start now. After finding a hand tight plug on something they shouldnt have touched. I wish I could give 0 stars.
20K Sprinter service. Dealerships were booked out months and I was able to get an appointment next week. Service and expertise at this shop was outstanding and ill be back for sure!
Purchased an unfitted sprinter that rode like the back of an army duce and a half. My passengers said they hurt after even short rides. The Shop Automotive was referred by a local van upfitter for suspension work.Working with Patton, and he was very professional and knowledgeable. Had the vehicle weighed and found we were within 1000lb of max weight. Set a plan to lift the vehicle, replace shocks, springs and sway bar. Vehicle now rides more like a sedan than a truck at a reasonable price (in my opinion). They were timely, did a lot of work to get material in short notice, professionally and expeditiously handled wrong parts from Mfg, and compressed the turn around time at my last minute request. I cant speak more highly of them and will use them again myself! I dont write a lot of on-line reviews but their product was exceptional and I think sharing real and positive experiences is important.
Love these guys. First time using them, and they were very professional, very up front/had great communication and did great work. Nice to see a shop that is tidy and the staff doesnt have the grumpy mechanic vibe. Will be back for sure!
It bums me out to write this, because I really wanted to like these guys. I showed up at the shop with a communication issue that they immediately and confidently said they could fix. A week later I had a $2000 estimate for fixing the issue and needed maintenance. After picking up the van which in their words was ready to drive to Alaska we headed out and didnt even make it two hours before the problem reared its ugly head again. We returned to the shop for another $1000 in diagnostic repairs and they assured me again that the problem was fixed. This time we made it 4 hours before it happened again. Upon returning to the shop for a third time, they basically told me they could not fix the issue and did not offer a refund for failing to provide a service. I am sure they can perform routine maintenance but I wouldnt suggest them for much more than that for any sprinter service unless you want to waste a bunch of time and money.
Ive worked most with Phil and this professional is unreal. He strategies with me on repair options and gives recommendations based on his extensive research. Truly a pleasure to take my vehicle to The Shop Automotive!
I read previous reviews regarding The Shop Automotive and they appeared to be very positive. I made an appointment for the check engine light on my Sprinter RV and asked them to look at my front brakes. Everything appeared promising but after three days the mechanic told me they couldnt fix the check engine light issue. They did determine there was a problem with the DEF tank heater or sensors. It was either too hard to get to or they didnt have the time or resources to make the repairs. The bottom line is that I left with shop with new front brakes pads but with the check engine light still on. And I still need to find a shop who can do the necessary repairs to the DEF tank heater.
This place is excellent! I have brought my car to The Shop Automotive LLC for five years. They are always able to diagnose and fix any problems. Their employees are knowledgeable and friendly. I never felt like I was charged excessively. Highly recommend!
They did great work on my truck. Clean work, honest fellows. Jason was very cool and communicative. Great shop. Good prices. 5 stars.
We had The Shop Automotive do a Pre-purchase inspection of a MBS RV, plus maintenance on the engine and brakes after purchase. Very knowledgeable, efficient, helpful and enjoyable to work with. Thanks much!!! Pete
Can always trust the guys at the shop to do an amazing job with my car. Phil was patient with my cat and made sure to update me on all the issues and work with me. As long as I’m in the area I won’t take my car anywhere else!
My Sprinter is at The Shop Automotive right now, as the Alternator put in two years ago by a generic repair facility that does mostly tires and under-car services. Prior work to correct work by others, and work NEEDED but MISSED by a lazy dealership was so satisfactory, this likely will be the only place it goes for all service.
Excellent, quite knowledgeable. Highly recommended.
This is the best auto service experience Ive had with my conversion van. Theyre professional, timely, and Pattons explanations of what was going on in the van was so helpful. This was the first time Ive gotten service that didnt feel like the end of the world! Thank you to everyone at The Shop Automotive, Ill be back for sure!
Nice to have a place I can trust, and the work is on point.
The best in town and by far the most trusting. Went to a few other repair shows prior (so I could compare prices and service), and the shop is always the most honest and best prices.
Brought in a car for inspection to make sure its a good purchase. Everyone was really great, they inspected it thoroughly and suggested some minor maintenance (which we were happy to do) and answered all our questions patiently. Were really pleased that we found this shop :)
Hands down the most attentive and honest shop I’ve been to. The Shop Automotive was recommended to me by a friend, and I’m so thankful! Got my car all checked out and fixed before a long road trip (car had a number of issues) - the team here made me feel safe and comfortable with the care they took with my car. Pricing was on par with average repairs but the quality of the team is far above average!
This is the best automotive shop! I will never go anywhere else. I was having some car trouble, and even though I got to The Shop after it was closed, the owner was so kind and helped me anyway. He carefully and thoroughly cleaned and fixed my battery connection and then didnt charge me a thing. It was a small but lovely act of kindness that I will never forget. Thank you to The Shop!
Every time I bring my car into the Shop for an inspection, I’m impressed by how thorough the list of recommended repairs is. The employees are very straightforward about why certain things need to be fixed, what will eventually happen if they are not fixed, etc. I’m a repeat customer and will keep coming back knowing that the Shop stands by their work!
Really great shop! They are honest and very diligent when caring and fixing your vehicle. The free pre-purchase inspection is an actual life saver and you cant beat how thorough they are every time you have simple maintenance or large fixes done.
I had just started a road trip in my campered-out Sprinter van when my Check Engine light came on. I called them while on the road, and they said they could do an OBD scan right away. They took care of me immediately when I drove in, looked at the codes, and gave me an honest assessment of the situation. I was on my way in no time! Jason, Phil and Cormac were fantastic - thank you, guys!
IIm a no to this business. While there are some positives, you should know about the negatives.Jason is the owner. He was initially awesome on the phone which is why I decided to take my Range Rover into them. Once I took it in, his tech, however, was condescending and a horrible communicator.When I raised it with Jason, he was apologetic but did not handle the issue.The biggest problem is an issue they missed. They told me there was no problemI with my suspension even though I told them the light kept coming on and that the Range Rover dealership had said there was a problem with the suspension.After picking it up, the light continued to come on and the error message says I cant drive it over 30 miles per hour.When I called them back to see about getting the issue looked at, Jason was extremely condescending. There were multiple people listening to how he spoke to me (I had him on speaker) and were appalled by his lack of professionalism. (they had choice words about him after the call)Even though they made the error and he agreed it would only take 30 minutes to look at it, he is refusing to look at it for 2 weeks. That is a problem for me given that we want to use it for my birthday weekend to go on a staycation.Im fuming about the arrogance and complete unprofessionalism of this guy.
I cannot say enough good things about the shop automotive. These guys are probably the most thorough, competent, honest and incredibly intelligent mechanics I have encountered. John, the owner, has great and extensive experience and know-how from his career as a mechanic and it shows when you talk to him about your own vehicle. Jason Patton (another mechanic at the shop automotive) is NASA mechanic smart. He really really knows his stuff and is extremely informed and passionate about his work. This is the kind of shop I want to do business with. Try them out, you wont go wrong.
Fantastic shop... Knowledgeable, super trustworthy, great customer service and the work performed was terrific as well. I highly recommend them!!
Brought my 2005 sprinter here to have some work done. Everything they did was done well. They didnt overcharge me for parts and the hourly wage was reasonable. They had plenty of knowledge on sprinters which was a relief. Not many shops both auto and diesel understand sprinters or even want to work on them. The shop got me in very quickly and the repairs were done in 2 days. So far everything is going well on the vehicle. The shop employees are very friendly and know what they are talking about. I will definitely go back when I need more repairs.
A++ shop, quality mechanics with quality morals. They operate with honesty and integrity. Sprinter geniuses
Great service from Jason and the crew. My service took a number of days to complete and they kept in touch with me the entire time.
Adam, and John, and the whole crew here is amazing. Super knowledgeable, super friendly, and a group of hard workers that go in depth to make sure you know exactly what is going on with your car. They let me know all the good (and bad things) going on with my car when I brought it in after an accident, and they kept on assisting until it was completely fixed. They were flexible and worked quickly when compared to other shops. My partner and I go to the shop and would recommend anyone to go!
The Shop is very knowledgable. They very quickly diagnosed and corrected our vehicle. They did the job they had to do at a fair price. They in no way tried to tack on charges which I greatly appreciated. They foresaw some work that might need fixing and we have come to find they were correct. Thank you, The Shop! We will return to you in when needed. SIncerely, Alexis and Adam.
Great shop. Super easy to work with. No run arounds like you get with other automotive shops.
The Shop took care of my Subaru outback after a breakdown causing it to be towed. Jason and John were able to work within my budget, giving me an honest opinion of what was priority, and what fixes could wait on an old vehicle like mine. They stand behind their work, and you can tell they truly care about their customers. I have recommended them to friends, and am happy to have a trustworthy local mechanic shop.
I have received nothing but the best service from The Shop Automotive. The entire team there (especially John!) is incredibly accommodating, friendly, honest, and very easy to work with. I live in Steamboat Springs, but would choose to take my car to Boulder to be worked on, just because these guys are so amazing. Best experience Ive ever had with a shop. Thanks guys!!!
Great shop for Sprinter vans, I will definitely come back.
These guys are awesome! Ive needed The Shop a couple of times now. Theyre excellent mechanics, very detail-oriented, and honest as well. They seemed genuinely more interested in helping me to evaluate my options than trying to sell me anything. If youre looking for good, honest, affordable mechanics in Boulder, you cant do better than The Shop!
These guys were really great. They were very friendly, professional, and very efficient. It is so refreshing to go to a shop where the mechanics dont seem annoyed that you are there. They know a ton and seem to really love what they do. I would recommend these guys more highly than anyone else that I have been to in the eight years that I have lived in Colorado. Overall a wonderful experience!
Love these guys! My fiance and I were passing through Boulder and needed a quality mechanic we could trust. We called around and went with these guys because they came in under the estimates of the other shops and seemed genuinely cool. We got our timing belt replaced on our 2005 Toyota Sienna and various other jobs done at the same time. These guys were fair, efficient, honest and did really good work to get us back out there on the road. Would definitely recommend them to anyone!!!
Best experience with a mechanic ever! I know close to nothing about cars but these guys are solid! And they are quick, too.I got detailed feedback within hours of driving my car over. John didnt try to sell me anything. He suggested priority areas and gave me an estimate for the fixes that will have to be made eventually.He took my concerns seriously, even though they turned out not be issues. More than anything though, I appreciated that I wasnt treated like a dummy. I often get that treatment as a woman but John took his time to check my car thoroughly.I can highly recommend the shop!
I can get used to service like this
The Shop Automotive LLC is my go-to mechanical shop. They have taken excellent care of me and my Dodge Pickup. I have complete confidence in them. They are smart, competent, honest, and pleasant to deal with. The shop is clean, well-equipped, and professional in every regard. They never try to upsell you and if they say you need work, you need it. If you dont need it, they tell you so. You really can tell they are on the side of the customer.
A great place for Revel/Sprinter work.
These guys are great! I was about to drive my car across the country and my A/C went out. I was working with a tight schedule and within one day they had it back up and running. They deserve way more than five stars.
These guys do the best work and always let me know anything I would need to know in advance of a vehicle purchase, or getting any work done. I have taken all the vehicles I work with here and will continue to do so moving forward.
Today I drop off a 2013 Jeep Grand Cherokee that I was considering buying as a used vehicle. Jason and the team at The Shop Automotive did a great job giving me feedback on the car based on their used car inspection. They were quick and very thorough. The information was very helpful towards my decision-making on the vehicle. Thanks guys!!
I have been completely satisfied with the work and prices at The Shop. Jason is very friendly, flexible, and easy to get a hold of. In my experience, he has gotten repairs done extremely quickly, and his work has been excellent. He will happily talk you through any problems youre having with your car. When I first took my car to him, in addition to the necessary repair, he did a thorough inspection of the car and warned me of issues that I might have to deal with in the future (and even included pictures of relevant parts). He goes above and beyond what I have experienced at other shops Ive been to in Boulder. Highly recommended!
The Shop basically crafted a completely new vehicle for us out of a 1990 Toyota 4Runner. John expertly rebuilt the engine and front end suspension of the vehicle. For us, it was much more practical to rebuild than to buy an unknown vehicle off of Craigslist, or to finance something. The Shop communicated with us every step of the way, letting us know if an unforeseen issue arose. The cost was well within what we expected, and worth every dollar. We definitely will be bringing our other vehicles to The Shop. - Mimi W. and Carol W.
The guys at the shop were nothing but professional when I had to bring my car in! They turned a really bad day into a great one within minutes of talking to then! The service on my car was excellent and have had no further issues! Would highley recomend the shop for any automotive needs!
These guys are great! John quoted me a price that was well within what I was planning on spending, and the work done was great! They communicated to me throughout the process and were able to answer every question i had. A great shop! Well worth the drive to North Boulder!!
I cannot begin to describe how amazing Shop Automotive and John have been to our family without first describing a bit of the horror we experienced with Christian Brother’s automotive (CB). We brought our little Saturn Ion to CB for an inspection, oil change, and figure out why our car was making “clunking” noises and to potentially get our door that wouldn’t open repaired. The clunking was coming from the sway bar system and they recommended that we replace everything… the sway bar itself, the bushings and the links. They that we get an alignment done because of doing “front end work”. They also charged us $90 to “diagnose” that our car door needed a new latch kit, they then wanted to charge us another $270 for parts and labor on top of their diagnoses to fix it.Luckily I ran from them. My father is a mechanic and was able to offer some insight and told me to shop around. That led me to Shop Automotive and John. I dropped the car off with John and in an hour he did a once over on the car, found the same issues that CB had found, oh and he FIXED THE DOOR. HE FIXED THE DOOR IN UNDER AN HOUR. No new parts, no $90 diagnostics… fixed. He also assured me the sway bar and the bushings were fine. He found parts WAY less expensive for the same quality as compared to CB He also was confused when I had said CB Auto recommended an alignment because I was having “front end work done”. Sure enough upon further research, the sway bar has nothing to do with the alignment on the car. They were just trying to make more money off of my family.So here is the run down:If you want a place that prices fair and looks for the best deal for you…GO TO SHOP AUTOMOTIVEIf you want honest diagnostics…GO TO SHOP AUTOMOTIVEIf you want clear communication and reasonable solutions…GO TO SHOP AUTOMOTIVEThank you so much for everything John.
Jason & co run a great shop. I had a brake caliper stick on my Sprinter van. Jason looked at it close to closing time one day, and I was back on the road the next. Despite copious rust on my Midwestern van and short notice, the repair was done expertly. Hate to break down on a trip, but very happy I made my way to The Shop.
The Shop Automotive takes great care of my car with trustworthy and reliable service. Good people and good service.
I first came to their shop when my 16 y/o Jaguar XJ8 dumped all its radiator fluid on the ground. I am new to town, having moved in March 2018. The tow truck driver suggested I take it to The Shop Automotive.Jason was able to quickly diagnose and fix the problem. There arent many shops that can even understand my car, let alone fix it. Im lucky to find such an honest, transparent and reliable mechanic shop. Im never taking my car anywhere else.I know he will take care of my car, so that I can keep enjoying my Jaguar for many years to come.Im about to buy another car, and he will be doing my final inspection before I buy it. You can trust them with your favorite ride, they really care! And they do the best job ever!!
I talked to these guys on the phone before I saw their excellent reviews and I am so happy that I went to see them! Super friendly and they got me in quick and out quick so I’m a happy person! Honest and friendly!
These guys are great! Everyone there is super friendly and knowledgeable, and after my experience The Shop is the only place I’d recommend.My ancient Ford Focus had been without heat in the cabin for about 6 mostly-freezing months, and instead would blow cool-to-lukewarm air. Google said it probably needed a new thermostat. I wasted my time taking my car to two other places in town, one of which told me the thermostat was fine and the other said that they couldn’t find any issues. Took my car to The Shop a few weeks ago and Jason was able to quickly diagnose the problem. Guess what? Needed a new thermostat. Now the heat works perfectly, problem solved. Wish I had just taken my car here in the first place!Jason also recommended that two of the engine mounts be replaced, but it turned out that only one needed replacing. I really appreciated the honesty, since theres no way I would have known the difference, and they could have easily made a few more bucks by replacing both. And now my car doesn’t vibrate like it’s about to explode, yay! I’ll definitely be coming back.
I’ve been bringing my car here since I moved to Boulder & I couldn’t be happier with their service! They are always able to make an appointment relatively quickly and fix whatever I need to have done! They are honest with the mechanical work needed and pricing—not to mention that they are all super friendly!!
Great work.John and Jason were able to diagnose an unusual problem quickly and get me back on the road. The service was fast and for a fair price.I used to believe that it was important to take your vehicle back to the dealer since the technology and electronics are so complex now. After my experience with The Shop, I believe these guys are capable of direct competition with the dealerships.
The guys at The Shop rock! Theyve helped me a ton with my Sprinter van, even when I was having issues on a road trip and had to call them up / email them.Customer service is top-notch, vehicle repairs were spot-on; Im very happy to have discovered The Shop knows how to work on Sprinters, theyre definitely my go-to shop now!!!
At The Shop youll find good men that excel as mechanics. Ive been taking my cars to The Shop ever since they opened. When you find a quality mechanic, you tend to stick with them. My experience at The Shop has always been positive, whether on the phone or trouble shooting in-house. Jason and his business partner, John, are incredibly smart, patient, and knowledgable. The staff are courteous, efficient, and organized. Quick turnaround and reliable service!!
John and Jason are both great. Theyre very honest, easy to talk to, and good at explaining your best options for keeping your vehicle running at its best for a reasonable cost. I thought I needed my clutch replaced, but they convinced me it was totally unnecessary. Their work is high-quality, timely and professional. Despite his advanced training in European vehicles, I have been bringing my old Tacoma to John for years, and hes kept it running as good as new for a very fair price, especially compared to other local shops. I cant recommend The Shop enough!
Ive taken my 08 Honda Civic Si coupe to The Shop for everything from routine maintenance to a full blown engine overhaul (valve replacement) and have always been impressed with the service, quality, and cost of the work completed.The Shop is unique in that they offer creative/high quality solutions for repairs that dealers charge twice as much (or more) for the same repair. They also back up all the services with a guarantee that the work and parts will perform as intended or the cost is on them to make it right. The owner has always confirmed the planned work, parts used, and time frame to complete with me before the keys were handed over which is greatly appreciated.Bottom Line - Ill continue bringing my hard earned money here for all my vehicles needs. Keep up the great work!
Fantastic service and very friendly helpful staff. Totally worth the price. Amazing!
The mechanics were very helpful and professional, they completed a diagnostics check on our vehicle and offered several recommendations even if it didn’t benefit their shop. Their customer service was great and it was nice talking with a professional not just looking to put money in their pockets.The diagnostic fees were very reasonable and I would recommend this shop to others.
When I brought my Chevy Astro to Jason I made the mistake of buying parts that did not fit. Even though the repair took much longer than expected he did not charge extra. John did a full inspection on my van and gave me a list of the repairs necessary with a breakdown in order of priority. The guys were very honest with me and recommended I look into getting another vehicle since it was not likely I could make my van reliable on a reasonable budget. The Shop is the first place I have taken my car without feeling like I’m being taken advantage of. 5 Stars!
Highly recommended! Jason deviates from most of my experiences with automotive care technicians, in that he offers what we all crave in personal services: integrity, competence, promptness, quality, and affordability. Were all busy, needing to be careful with our dollars, and requiring our vehicles in our daily lives, but were usually at a knowledge deficit when it comes to making good choices about repairs. Jason mitigates these concerns with unambiguous explanations, clear recommendations, and high-quality results that line up with his promises.
Really impressed with this shop and will be bringing my vehicles here going forward after a recent experience. I took my wifes newer Subaru to wALMART in Lafayette last Saturday for an oil change (yeah, yeah, why did I bring it there?!) and they drained the transmission fluid! Of course, they didnt know what to do other than telling me I might be able to drive it to a mechanic. Long story short, the only shop open on a Saturday night that I could find was this place, so I had it towed there and promptly taken care of. The co-owner, Jason, was there and was not only easy to talk to but also a super nice person. WOW!! AND, OPEN ON THE WEEKENDS!!
Ive trusted John and his team to keep my cars running smoothly for several years. He has always been reliable and has gone out of his way to provide great service. No matter if it was my old suburban or newer subaru, they get the job done quickly and at a reasonable price. Highly recommended.
Jason is a very intuitive mechanic that takes extreme pride in his work. The Shop is has fair pricing and excellent customer service. I have an older car that constantly needs work and newer. There is no other place I would trust my transportation to and would recommend him to anyone.
Jason and his staff are honest, prompt and thorough whenever i need service for my 2010 Forester. Prices are reasonable and i never worry that work will be done that isnt needed. The staff always tries to work within time constraints which is not usually done elsewhere. In several recent cases, the staff basically worked in/on an issue i had despite having a full line up of service, allowing me to use my car when i needed it most. You dont find this kind of service very often. I highly recommend his shop!
Jason, John and the guys have positive attitudes. I felt that their goal was to give me the help I needed, they stand behind their work, and I appreciate them! The Shop is easy to get to and I highly recommend them. -Kenton Shepard
Jason was upfront, detailed yet concise, and took great care of my vehicle as if it were his own. As a small business owner myself, I appreciated his attention to detail and thorough approach, honest communication, and timeliness. His price match was a great bonus - always happy to pay for quality work. Ill be returning for my vehicles next service.
Jason has done a great job on 4 different cars. The first thing he did for me was to fix a Ford F250 stranded up in the mountains. He came to the vehicle, diagnosed the problem, went and got parts, and fixed it where it sat. Awesome! Hes since done a variety of repairs on an Audi, Ford Taurus X, and a Jeep Grand Cherokee. Hes well versed in cars, and gave great advice about what was worth doing and what wasnt.I highly recommend The Shop Automotive!
I recently got the head gasket on my Subaru fixed at The Shop and it was an awesome experience - cant say enough good things! Jason was really efficient, which is important to me. The service was really reliable, and I know I can trust the work that was done on my vehicle. I will definitely be referring all my friends here.
Awesome local repair shop. Fast, reliable, honest work. Jason and John are trustworthy. Would not take my car anywhere else
Fast and friendly service. Same-day routine maintenance for my Jetta. In-and-out the door. No bullshitting, just fixing / replacing and no up-selling. Highly recommend.Edit: Went in there for some oil-consumption diagnostics, and the staff was friendly as ever, explained which components could be failing, and replaced the missing oil to help with diagnosis, these guys are awesome :)
Ive had John work on my Ford F-250 a few times, first on the hubs and then he addressed an injector issue. Hes a great mechanic...very organized, clean, calculated and above all honest. I would not hesitate to bring any of my vehicles back to him for servicing.
The guys at The Shop are always very thorough and are great at clearly explaining complex mechanical issues. Its a friendly and honest place to get work done on your car, and they have very fair prices. Highly recommended!
I had my Subaru serviced by these guys and they were honest, timely and thorough. John took the time to get to the bottom of my cars issue and also to explain it to me. I would highly recommend The Shop.
I cant speak highly enough of The Shop and Jason! I had never been to a mechanic before and was worried of being taken advantage of. Jason took a real interest in my car problems, addressed all of my concerns, and explained the problems to me in a way that I could fully understand. He even did a general maintenance check and gave me a list that prioritized the issues so I could focus on the bigger problems without breaking the bank. I will definitely be coming back!! Thanks guys!
Jasons mechanical knowledge and experience is obvious from the get go. He is trustworthy and not under any pressure to meet certain work/profit goals like many repair shops, and because of this he wont fix the unbroken. The mechanic that serviced my car several months ago strongly encouraged I service my breaks, he said I probably only have a couple hundred more miles on them. I finally got around to following his advice this week, and 5000 miles later, and asked Jason to replace the rotors. Jason could have made a good amount of money for this ~$800 repair, instead he gave me a call and pointed out that my brakes were in fine condition and did not need replaced. Great evidence of his attention to detail and his honesty. He also offers a great pickup/drop off service which makes everything even more convenient.
Jason is my go to mechanic for every bit of work on my vehicle. He is a technical master, and a great personality to deal with. I trust him 100% to do great work at a fair price, which is true of no other mechanic Ive dealt with.
While we were in Boulder picking up a U-Haul, our car had a wiring issue causing our trailer lights not to work. The guys at The Shop were able to check out our problem during an inconvenient time, a Friday afternoon around 4pm. The Shop is clean, welcoming, and the crew is super friendly. They deserve five stars! John went out of his way and stayed a few minutes late in order to get the job done so that we could get back over to U-Haul before they closed. Thank you for the great service guys! I will definitely go back to The Shop if I need work on my car in Boulder.
John has been my go to mechanic for a couple years now. He is very honest, reliable, reasonable and easy to work with. He will only fix what needs fixing and always explains what he is going to do before he does it. I would recommend him to anyone who needs a great and trustworthy mechanic!Dave C
Great service!
I was recommended to Jason by a friend. He exceeded all expectations. If you are looking for a quality trustworthy mechanic this is your shop. My Mazda was back up and running in no time.
Im a rather jaded guy in general but I cant speak highly enough about this garage. Highly knowledgeable, got us in last min on a Saturday, greater detailed and patience than Ive seen yet in a shop, steller custumer service, they are clearly going the extra mile as a small business across the board. I highly recommend giving them.(Directions) After you turn off the main road go right and then straight they are in the middle of the group of warehouses behind the parked cars and across from the outdoor equipment shop
The springs of my car needed some uplifting and service be done on them so i had these folks do the work. They were so professional and thorough.
Jason was completely transparent and extremely knowledgable. He didnt try to swindle me or trick me into anything I didnt need. My repairs got done quickly and professionally, and the whole process was low stress.I have ever intention of using The Shop Automotive for all of my repair needs.
Quality work, great service. Ive had Jason work on my VW a couple times now - he does an excellent job, fast turnaround, and honest prices. He replaced my rear brakes, spark plugs, and more, as well as general maintenance (oil, etc.). My go to place.
John has handled any auto issues weve had and has given us great advice for several years now. His honesty as a mechanic is exemplary.He replaced a knock sensor in our valley car which we had both thought went bad (cheap and easy fix). It turned out that the issue wasnt a bad knock sensor but rather a more serious internal engine issue. John spent a significant amount of time, at his expense, further diagnosing the problem only to recommend not putting any more money into the car. He thoroughly explained the problem, the cause of it and why, in his opinion, it didnt warrant putting any more money into the car.Through the years John has earned out trust by always putting the customers interest first. Hes our trusted mechanic for any advice, service or repair.
John and Jason are awesome!!!! John has been working on my car for over a year now and he will continue to be my mechanic. You wont find more reliable and honest service in Colorado. If you are on the fence about which shop to go to in Boulder, Jason and John are your guys.
Edit: John called me to straighten everything out. Bummed I had to take it somewhere else to get an alignment, but the rest of the work they do is good for a fair price, and reaching out to clear things up was big. Would go back in the future.The Shop didnt honor an estimate they gave me, calling it a clerical error. They added some suspension components to my car and replaced bushings in the steering, and didnt include the necessary alignment. The original estimate for the work included the alignment, but when I called back they said it wasnt performed and I had to go to a different shop to get it done. Did nothing to help me out other than blaming the clerical error. After spending nearly $2k in a couple months with them I would have expected better service.
This shop is hands down the absolute best place you could take your vehicle. Excellent service, fantastic prices, and the best staff. I will be going here for all car needs!!!!!!!!! These guys ROCK!!!!!!!!!!
Such helpful staff! We needed an emergency fix at 7 pm, and thry helped get us on the road again quickly!
Short review: Just – YES – These guys are legit.Longer Review: John and Jason are running a tight, clean, and knowledgeable operation at The Shop Automotive. It was a huge relief to work with a shop that is competent, generous and honest.My experience there was very positive. The ’96 Toyota T100 (the one I bought from my brother-in-law) was making all sorts of noises. I asked a friend where I should go.“Just go to The Shop – That’s where all of our employees go.”Co-owner John started by putting my T100 on the lift and walking me through everything he saw. Afterward, his business partner Jason presented me with a daunting list of issues. My finances weren’t great at the time, so they helped me pick what needed to be done immediately and what could wait. I live out of my T100 doing freelance work, so the investment was well worth it to me. My repairs are guaranteed for 3 years or 36k miles.I had initially gone to a mechanic who did both of my rear wheel bearings when they simultaneously failed. He was a really nice guy, but he wasn’t competent. In this case, being thrifty cost me more in the long run. His repairs were inspected at The Shop, where we discovered he’d used drywall construction caulk to seal the wheels to the axles and had taken a grinder to one of my axles to remove the old bearings; my tire could have shot off or my differential fluid could have bled out and destroyed my rear end. Lesson learned!As a business, I admire that John and Jason employ staffers who are equally friendly and relaxed-professionals (or, professionally relaxed?). A quick shout-out to their receptionist Adam who helped me organize my appointment and arrange refurbished parts and parts under warranty to keep my costs low. Their apprentice grease monkey, Fletcher, was also awesome and gave me the low down on good Mexican food in Boulder.I was so grateful for the experience that I wanted to share it. I’ll say to anyone what my friend said to me – Just go to The Shop.
Really helpful guys, gave me a great breakdown of all the work that was needed and I fixed all of it and they were pretty on the nail.