What a treat! My daughter and I found Castanet entirely by mistake and each walked out with a few things. Clothing and shoes are in very good condition and there were no pulls or stains in ANY of the clothing.The people who work there are very friendly and have a very good eye for qualityl. If youve got a thing for designer shoes and handbags and love consignment shopping this is a must stop.
Castanet is a secret treehouse of treasures perched above Newbury St. We were recommended to stop through on our trip to Boston and left with several great finds! The staff has put a lot of effort into curating a unique selection with something for every taste. We’ll be back!
My go-to for all interesting, unique, vintage (or not) finds. Always a fun time shopping surrounded by cool pieces and great customer service. Hands down, the best!
This shop used to be in a basement space, it ecclectic with special finds. What was most wonderful were the owners and the people working there, walking in was always a pleasure. My mom shopped there for many years and it became a favorite of mine as well. It changed owners some years ago and moved to a separate space. I have gone in a couple of times throughout the years, sometimes there will be one or two pieces but not the same treasure cove of the past. The real shame though is the change in ambiance created by the new owner. Walking in is not a pleasant experience, she tends to be rude and dismissive. With so many deserving small business owners & so many great offerings of consignment online (TRR, Vestiaire), not the place to visit.
Staff shade-talked my outfit in my presence while I was shopping only a few feet away. Funny seeing this behavior in a consignment store. Only 5% or so of stock in high-end designer at the time I visited, but decent selection. At the end of the day, I would rather take my money to Vestiaire Collective, TheRealReal, Grailed or elsewhere.
So in love with this boutique! Ive made it a point to travel to Boston, just to shop before :-P Amazing collection of designer brands, at consignment prices. Im own a Dolce Gabbana dress thanks to Castanet!
After reading some negative comments regarding the staff of the Closet, I couldnt let it go without saying that the entire staff, starting with the owner, Kevin, on down are some of the most polite, friendly people in Boston. And Im born in Boston, have lived here all my life and have owned and worn designer clothing, handbags and shoes all my life. Now my 27 year-old daughter is the one with all the clothes! Ive most definitely slowed down on spending.Ive know Kevin as far back as Barneys, Chestnut Hill Mall, 1992. I was Asst. Store Mgr. for 8 years there. I know all mgt. that was @ Barneys w/me would agree they dont come any nicer than Kevin, and the same goes for his staff.Kevin, youve built a great business, and chosen all the right people to take care of it for you when youre not there! I wouldnt take my business anywhere else.Regards,Connie Truax
Poor customer service. I felt I was treated disrespectfully when I asked simple questions.
Overall, this is a great store. They have a really great selection of both mens and womens clothing and accessories at different price points. Of course, higher end items will cost more, but that should be expected. However, I wish the store was in a different space. Its very cramped and hard to move around the clothing if there are more than four people in the store. I was also declined over the phone for trying to set up an appointment to bring items in with the reason being that they only took stuff from current clientele. Umm what? How are you denying making money? How do you get clientele unless you meet new ones? I was baffled that they would deny a new, possibly great client. I had stuff ranging from Ralph Lauren and Vineyard Vines all the way up to Burberry and Louis Vuitton, but now they wont get the chance to see that. Also, the shoes there are really gross. They are supposed to be an upscale consignment store, but 200+ dollars for a pair of really worn and stained Jimmy Choos seems a bit much.
Okay store for what it is, but just okay. Not a lot of parking.
Very expensive and small collection