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MEGA MOBILE - CPR Cell Phone Repair
278 Washington St, Boston, MA 02108, United States
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MEGA MOBILE - CPR Cell Phone Repair
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St
Review №1

Amazing customer service and great work. Diligent on follow ups and awesome with kids. They repaired 2 Amazon tablets for my son and they look spanking new! Definitely my go to for any future tech repairs!

De
Review №2

Very bad experience, ended up dealing with the general manager that had a very unprofessional manner of resolving the issue as well, do not send your external hard drive to be repaired with them. Unresponsive customer support (never return calls, and clueless of what is going on), clueless technicians that take over a month to diagnose, which by the way they charge, unlike more professional places (free). Also, they DO NOT have a clean-room or the capabilities of repairing any hardware issues, so youre better off sending your drive to a more specialized place like Secure Data Recovery. Dont waste your time & money.

Da
Review №3

They were very prompt and detailed with what was wrong with my device. Hassle-free service. Will recommend to others.

Za
Review №4

Staff were really kind. They explained me everything with calm and they solved all my problems very quickly.

Wa
Review №5

I wanted to say Thank You to Marinela at CPR Cell Phone Repair - Mega Mobile located in Downtown Boston. She helped me when I needed a new screen protector for my cell phone. One day back in April 2021,I saw the newly opened location of CPR Cell Phone Repair and walked in to find a new screen protector because I didnt want to order a screen protector online.My cell phone is an older model so I couldnt just purchase a new screen protector off the shelf inside the store. Marinela suggested that I get a custom screen protector which can be created by a computer and printer located inside the store. The computer database is able to create a screen protector for multiple makes and models of cell phones.Marinela printed out the new screen protector for me. However, I was disappointed that it was made from plastic instead of glass.She assured me that the plastic material was actually better than a traditional screen protector made from glass. She explained to me that glass will usually crack and that plastic was more durable and not prone to breaking.Marinela was RIGHT! The plastic screen saver IS superior to a screen protector made of glass. The plastic surface is resistant to scratches and breakage and looks and feels like a clear and smooth rubber shield.I visited CPR Cell Phone Repair, six months later in October 2021 to thank Marinela for creating my new screen protector. During my visit, she told me that the plastic material will actually self-repair the surface from any scratches.I am so happy with my new screen protector! I have dropped my cell phone multiple times without any cracks or breakage.Marinela is friendly, very professional and knowledgeable. I questioned her expertise and I was proved wrong. She knows whats best and knows the best solutions and products for various cell phone issues. She is amazing! CPR Cell Phone Repair and Marinela got the job done right and truly provide customer satisfaction.

Sa
Review №6

Broken lcd.the digitizer came off plus my nintendo switch doesnt read SD cardscan u fix if so how much moneyp.s my mom is gonna kill me

Ka
Review №7

Mega mobile “CPR boston” stayed open for me after hours and fixed my screen in less than 30 minutes! I absolutely recommend them and as a teacher with limited time this meant the world to me, they also offered my five year old waiting with me an ice cream! I definitely recommend this store! Thank you!

Lo
Review №8

These guys are very knowledgeable and quick . They saved me half the money I thought I was going to have to pay. Had my phone charging again in a couple of hours. Thanks CPR.

Ty
Review №9

Staff was very helpful and was able to fix the broken screen on a same day call. This was especially critical since Google has discontinued making this specific phone, so it was difficult to find a replacement. Thanks, team!

Za
Review №10

Wonderful environment and energy from the entire team. They go above and beyond to provide a great service as well as a kind and caring atmosphere. I would recommend them to anyone looking for phone repair in a timely and efficient manner. A special thanks to the general manager, Mr. Hanna for running such a fantastic store!

An
Review №11

To whom it my concern Stella and Marinella help me concerning my phone issues They able to me solve cell phone issues. Great workers awesome 😁 also pleasant 👍✨🌟⭐

Ei
Review №12

Worst experience I’ve ever had with any kind of tech repair. They are so unorganized, inefficient, expensive, and AWFUL to communicate with. Don’t bother bringing your stuff here. You’re better off sending it directly to the product company or buying a new product.

Ra
Review №13

A simply outstanding experience at (Mega Mobile) CPR. They handled the repair professionally and to our complete satisfaction. Most importantly, they inspire confidence as they always deliver what thet promise. And, good value for money. We are repeat clients of CPR (for the past two and a half years) and our go to place for all cell phone and related repairs. We unhesistatingly give CPR 5 stars and highly recommend them. Best, Rahul and Nandini Gupta

Se
Review №14

Recently had several experiences with Mega Mobile - CPR concerning problems with my iPhone 8. They did an excellent job investigating the problem and fixing the iPhone. Its now as good as new and Ill get several more years out of it. I truly appreciate the stores attention to details and excellent customer service. Thank you!

Gi
Review №15

CPR Cell Aims To Please! The personable manager Amgad went beyond anything I could have expected to make sure my phone needs were met in a most Professional and Courteous fashion. I was very impressed with the hardworking, extremely knowledgeable and prompt technician PanPan (Smart Guy) and the lovely Stella was so pleasant towards me and my pitiful phone disaster I knew everything was going to be all right when I got there. I will be back to see them again if I ever have any problems with any phone or laptop and I cant recommend them highly enough. THANK YOU CPR!

Ja
Review №16

The guys at Mega Mobile were super friendly, super helpful and very transparent. The best experience and service at a phone repair shop yet! Highly recommended!

Mo
Review №17

I was at the downtown Washington Street cell phone repair and I got the best most amazing incredible help so simple no other store help me like these guys

Ca
Review №18

Thank you for excellent customers service and great discount and price and thank you amjad and labib

Wi
Review №19

Got my Pixel 4 fixed from a broken screen. The service was fast and so far the phone looks like nothing happened!

To
Review №20

I really appreciate the exceptional customer service and top notch treatment from the CPR team in Boston... more especially Amgad who fixed my phone and waited about an hour yet me to come get the phone after office hours and Stela the service desk rep who gave me a good discount... Thank you!!

HA
Review №21

The service was great,fast and the staff was very polite.Marinella took very good care of meDavid K.

Jo
Review №22

What can I say:+The staff was SUPER helpful and did everything in their power to provide the best service.+The manager was extremely kind and you can notice he builds a warm connection with the other customers.+You will find great deals here, top quality phones for the lowest price around. Importantly, the shop is internationals-friendly, most phones are unlocked and compatible with international providers.I heard from a few other people this was the place to get a nice deal for a phone - I was not disappointed.

Er
Review №23

Amazing. Fast, friendly and great repair - got a cracked screen? Mine was fixed in LESS THAN 24 HOURS. Just wow, thanks guys

Ed
Review №24

Excellent above and beyond repair services.I cant thank Mr Hanna and the very skilled techs behind him for the attention to detailed analysis, drilling down through layers of hardware issues for a complete repair, sealed with exhaustive testing. Then turning around all through the process to offer cost savings and associated options. Patience with their talented and hardworking staff yields a great result worth more than every penny for my poor laptops resuscitation. Kudos!

ni
Review №25

Employees were very knowledgeable and professional as well as friendly. The prices are excellent. I had two phones repair at a great price in no time. Hopefully I won’t need to have it repaired again but if I do I will definitely come back to this location.

Pr
Review №26

I’ve gotten both my screen and battery replaced in the last year (2020 is rough, y’all), and each time the service has been fast, CLEAN, and friendly. The owner and repairmen are very knowledgeable, and always willing to help you find a deal that allows you to get the best service and product for your budget. Definitely my go to for any phone related emergency.

Br
Review №27

Awesome Customer service! Very professional staff!My screen repair was done pretty much the same day. I dropped it off late in the day they told me to be ready that evening but I picked it up first thing next when they opened in the morning.Will definitely do business with them in the future!

Jo
Review №28

Just picked up my phone from getting a new battery and a new charging port. They did an excellent job and were quick even though it was fairly busy. Staff was kind and the prices were very reasonable. If I have any future repairs on my phone Ill definitely being be coming back

AD
Review №29

Excellent Service,great People!

Ho
Review №30

These guys are the best, good customers service

Ch
Review №31

Stella and the team at CPR at 278 Wahington St Boston were amazing! Hands down! My iPhone had a couple of cracks in the front, but the back was like Spider cracked all over. Within a couple hours, they had my phone looking as if I just got a whole new phone. If youre looking to get your phone fixed and/or purchase phone or accessories, I HIGHLY recommend that you here to do just that!!! Thank guys!

Ke
Review №32

The experience was good. They did a great job fixing my phone. The price was great and very nice people. They were very helpful and I will return for services.

So
Review №33

The best service ever. Ill recomend it to a lot of people.

CN
Review №34

Absolutely fantastic and responsive team. I had my Samsung S9 serviced for a shattered screen . . . I was able to get a quote for repair [with a decent discount compared to other repair stores]. I was also able to have my phone repaired in under 2 hours.The owners and staff were friendly and answered all my questions as they arose.I would highly recommend, added bonus of it being in downtown Boston making it absolutely convenient too drop off and pick up.

Ja
Review №35

My phone had been frequently disconnecting from Android Auto and often the charging cable would fall out/stop charging. I looked up how to change the charging port and decided it wasnt worth the risk to my phone. For less than $85 and less than 2-hours, they were able to change the port and now my phone plugs-in like it did when new. So far, Im very happy. They also have a good warranty, but I hope it isnt necessary. Again, very happy. Thanks!

Jo
Review №36

The staff were very polite and helpful! I had a tight deadline for my repair and they were able to accommodate a fast turnaround time. I would happily recommend this store to anyone!

Al
Review №37

I thought that I was going to have trouble finding someone to fix my phone during this pandemic but these guys were opened! These guys were great, nice and helpful in discussing my situation with my phone! I was able to speak to someone and told them the situation/problem. They were honest and gave me a estimate. The estimate was a best case and worst case scenario. Telling me this helped as it alleviate any surprises. They were able to get my phone fixed. It was nice to see them disinfect and wipe down the phone before handing it over to me in the store. They were great with good customer service on the phone!

ed
Review №38

Their service was phenomenal and the attention to detail was very special. They made me feel like they really cared and they took wonderful care of me. I would highly recommend anyone using their service.

Lo
Review №39

I have now been to the Cell Phone Repair shop twice to get my glass protector screen replaced and had stellar experiences both times. The sales associates are friendly and helpful, and I never once felt like I was being oversold or pressured into buying things I didnt need. This past experience I had the pleasure of meeting the manager and he was really delightful. I watched as he educated his sales associate on the glass protector screens and it was nice to see a manager/owner spend the time to teach his staff while also moving quickly to ensure my experience was as fast and pleasant as possible. I highly recommend going here instead of the big cell phone stores. I am positive it will be a better experience for you.

Te
Review №40

I would like to express my upmost satisfaction in not only the professionalism, but also the courtesy displayed by all the staff, both on phone and in person.Today, September 011, 2020 my iPhone 6 plus S battery completely died .I made numerous inquires to local (Dorchester, and Mobile Fix it Services); big blue box store (two month back log) ; Apple Store (redirected to support) etc... all were of less than desirable responses.On a whim i contacted Mega Mobile. Within minutes they informed me that not only did they have a battery for my iPhone 6 plus S, but replacing the cracked screen would be half off (combo deal).Within 60 minutes of dropping off my broken device I received a phone call that my battery was replaced, screen replaced, and a new camera installed ( for free).I wholeheartedly recommend Meg Mobile to anyone in the Greater Boston area. Parking may be tough, but the a quick drop off id worth it. Just do not venture too far,...because the turn around time is one only found by real mom & pop establishments.

So
Review №41

Very efficient service.The employees worked perfectly.Fixed the issues fast and smoothly.Thank you very much!

Pe
Review №42

Very professional, explained everything that was going to be done, installed a new Samsung brand screen on my Samsung S20 5G in just a few hours. I highly recommend them!

Ad
Review №43

Extremely transparent, fast, and high quality service. They will go the extra mile to make sure your phones repairs are the most appropriate and cost-effective given the phones diagnosis. Highly recommend.

Ja
Review №44

10/10. Service was extremely quick and prompt, and the people at the shop were so friendly and welcoming. Part was ordered and arrived the next day, and my phone screen was replaced in under two hours! Quick, professional and courteous - not to mention my phone is like new again. Not sure what else you could ask for :D

Gr
Review №45

Good prices and honest salespeople

Ty
Review №46

Great experience with not only the devices being fixed but staff are very friendly and i enjoyed working at this fine establishment!

Mi
Review №47

Went here to get my screen replaced on my iPhone. Exceptional service and work! I will 100% be recommending this place to any friends and will be coming back myself for any future issues.

Jo
Review №48

Fixed a broken USB port and several chips to restore a Nintendo Switch to working order, without losing save data. Great experience overall.

Ty
Review №49

Great Service, Marlina was very helpful. My girlfiend & I got our phones repaired here Good prices &Timely service . Hopefully i wont have to, but if ever needed a phone repaired again I will definitely come back here .

Ph
Review №50

Did great job fixing my phone and very welcoming

Om
Review №51

Amazing and quick service

An
Review №52

I needed my iPhone screen replaced. Very good customer service; suggestions, but not assertive. Just stated options. And my phone was repaired in less than the hour quoted.

Sa
Review №53

Highly recommend! My daughter dropped her phone and cracked her screen and was looking for a reasonable solution. Mega Mobile was the solution. It has been a while I havent received such a pleasant, efficient, and courteous service. I forgot to take the name of the gentleman who took care of us, but he was indeed the best; he was so lovely and efficient. They fixed it quickly, and the price was reasonable. I hope we wont break a screen again, but this place is a gem.

Ro
Review №54

Very professional, friendly staff. Got my phone fixed in less than hour.

Em
Review №55

Solved quickly & inspired confidence !

ge
Review №56

Was told 1 to 10 business days to fix Xbox One X. Was told it was going to be $130 to maximum $150. They promised a phone call should it be higher than $130. I called them since I hadnt heard from them on the 10th day and they told me they were waiting on a part. 14 days after dropping off the system I was told it was ready. Cool. Get there and they charged me $170...so much for that phone call huh? I didnt have a problem with waiting as things happen and delays occur. What I was upset about was the lack of communication and cost adjustment without notice, when I was promised a phone call. Customer service communication needs improvement.2 stars for at least the console is working and staff was friendly enough.

Ma
Review №57

Service was top notch. I was in a rush and had just smashed my phone screen. The owner took my info over the phone as I drove to the store, and then met me outside to take the phone. I’ve used this store for years and always have knowledgeable staff that provide above and beyond service.

Je
Review №58

Extremely helpful and knowledgeable!!! They were able to help me in a emergency situation thank you!

Di
Review №59

Amazing service! They do PRICE-MATCH!! So easy and efficient to work with! So professional! 10/10 would recommend.

Ai
Review №60

Best repair possible. I would suggest this place to everyone who needs a device repaired. The customer service is commendable, employees are kind and cooperative, and the result is magnificent. A truly amazing experience!

An
Review №61

This is a very good electronics repair store. I brought my phone for a new charging port 3 weeks ago, and they fixed it. The next week, I broke my computer and they replaced the part. They have a lot of integrity: when I mentioned there was an issue with how my phone worked after the charging port replacement, they fixed it again without question or extra charge. When they gave me a quote for a missing part they stuck to it, even though the part was more expensive than they had originally thought.The staff is very friendly and professional. Their customer service is very thoughtful. For example, when I picked up my phone and computer, they cleaned the screens for me. Ill go back when I break something else.

Br
Review №62

Fast service, good options, friendly, couldnt ask for more. Got my phone fixed in under 24 hours and for less money than I was expecting. Way better than taking it to the Apple store.

Ri
Review №63

Highly recommend. Went here since my office is around the corner.They were extremely courteous, attentive, and had my cracked screen fixed in less than an hour (and notified me quickly through an automated email and SMS message that the phone was ready). Then when I asked them to put a screen cover on another phone, Sam did it quickly, explained everything, and got me out of there quickly.I root for good solid small businesses that work hard and serve the customer. This is one of them.

Ma
Review №64

I was having an issue with my sony vaio laptop, and since it was discontinued and no technical support is available in the US I was so frustrated.. those guys fixed my laptop and works great! Very efficient in time, great price and very friendly and welcoming.. I would give them 10 stars not just 5!

Gi
Review №65

Great service and great prices. They are also very good about social distancing protocols. Highly recommend.

Br
Review №66

Diagnosed and repaired my Bose headphones. Great customer service.

Ke
Review №67

Mega Mobile is a great shop. I have come here every time I come to the US for the last 5 years and they have always found a good value and workable solution for whatever I need for my phone. The staff have always really patient and helpful. I really appreciate having shops like this that I know I can rely on.

Th
Review №68

Amgad was so helpful, so knowledgeable and so kind! I got my phone screen replaced for a fraction of what apple was charging as he threw in a free screen protector. Highly highly recommend!

Be
Review №69

Very easy and quick. Fixed my issue easily without complications

Wi
Review №70

The best place in downtown boston

Go
Review №71

They know their stuff, answer questions clearly, treat customers with respect. Work was done on time and as promised. Generous: they gave a huge discount on one needed service. It is extremely rare to find all these qualities together in one place nowadays. Highly recommended.

Ph
Review №72

I had one not so good experience here but the management team especially Hannah changed my experience 180 degrees. He was extremely professional and accommodating and so helpful. I cannot recommend CPR and Hannah more. Exceptional service and they really follow through to make your experience amazing.

Je
Review №73

This place was absolutely amazing! The service was great ! My phone was inoperable and their team fixed it within an hour saved me hundred on buying a new phone!! Thank you mega mobile!

Lo
Review №74

Very efficient, quick work, good customer services

Li
Review №75

One of the best places to get your phone repaired in Boston, hands down! Super friendly staff! fast and good pricing. They are legit and have had two of my phones fixed here! I highly recommend them if you are having problems with your phone. Thank me later!

Om
Review №76

This store is great. I had my iPhone repaired there, and when I had a similar issue in a few months, they fixed it under warranty. The price is not the cheapest, but it is reasonable, and they honor the warranty on their services. Overall, great service!

Da
Review №77

This place has 4 stars for a reason. Came in to replace my aging iPhone 5s battery. Dont judge! They took the time to checkout all aspects of the phone before forming a plan. No other issues found. Battery replaced in less time then quoted. Staff is very friendly and very knowledgeable. I highly recommend getting your phone repaired here.

sa
Review №78

I came in looking for a new screen protector because mine was out on wrong so my face ID wasn’t working. However instead of having to get a new screen protector they were able to fix mine. They were super helpful and understanding ! I highly recommend.

Ch
Review №79

I had my cellphone fixed at mega mobile downtown Boston Feb, 18 2020. The employees are courtesy and efficient. They ordered the screen right away on weekend and fixed it right away after they received the replacement. GOOD SERVICE. Many thanks to the employees.

Is
Review №80

Amazing customer service. Hanna, Daniel and the rest of the team were helpful and patient. They were really helpful by phone and in the store. I got a discount on the the iPhone I wanted, helped me with a phone carrier change (including calling my current carrier to help with the transfer). They were also patient when I came back next day and helped me set up my new phone. All of this while also helping other customers in an incredibly busy store. Cannot recommend this place enough.

An
Review №81

I dropped my phone and the screen just shattered. I called Mega Mobile CPR and they got a new screen and replaced it. Its just perfect now. Im happy to have it back so quickly!

Ka
Review №82

I had a great first experience at the MegaMobile - CPR Washington Street shop in Boston! I had my Pixel 2 phone fixed quickly. Staff talked me through the likely problems and assured me they would work to find the most inexpensive solution that would solve the problem, but only with my permission to do the work. The staff was knowledge and courteous. On the weekend I met the husband and wife team who operate the business and they couldnt have been nicer. Very helpful, and with lots of good advice about how to prevent this type of damage in the future. I can see why this location enjoys some really amazing reviews! Highly recommend. I would definitely return.

Ka
Review №83

We went to Mega Mobile on Washington street and thanks to the staff especially the GM going above and beyond in assisting with activating our Iphone and providing excellent customer service we would strongly suggest you go to them first when you have cell phone questions. The GM was working with us until 8pm on a Friday so we would have access to our phone over the weekend

Er
Review №84

Recent update:Went back in to get screen protector replaced and young agent told me I could get two types; both wildly out of the price range of the last $10 replacement. While trying to explain this to me, I was able to watch the girl bend and fidget with my phone case. She was working with one other female staff member up front who was too busy helping another customer to step in. It would be helpful if ALL staff members were informed of their products. I thought after mentioning mine had already been replaced here and was helped by Hanna that they’d be able to use common sense to help. Instead was offered a $99 “deal”. No thanks but I will go back to buying my phone screen protectors online.Original review:Hanna and other staff were so friendly and helpful! The second I walked in I was helped and even provided great recommendations. If you have to go anywhere for repairs or accessories, this is the place! 10/10 would reccomend this lovely neighborhood store!Came in for a quick stop of a new phone case and screen protector and was blown away. I didnt even know the screen protector (bought many years ago at Verizon) I had was covered by a warranty. They saved me about $30 by informing me of the product I had. I honestly wouldnt waste my time elsewhere due to how refreshing this location was.I was considering shopping on Amazon but this location is 110% more reliable and speedier. Great activity if youre nearby on lunch or shopping around.

Kr
Review №85

If I could give 6 stars, I would. Ive dropped my phone and shattered my iPhone X screen 3 times this year, with the first two being covered by the AppleCare I purchased through Apple. Apple charges $279 to replace the iPhone X screen and I couldnt get an appointment within a reasonable amount of time, so I was looking into other options. I found these guys on Google and they had decent reviews, so I submitted an estimation through their website. Their estimation also came out to $279, so at first I was a little disappointed.The next day I was down the street from their store, so I decided to stop in to see if the pricing was accurate and what my options were, and Im SO GLAD I did. The gentleman at the counter immediately gave me three options to fix my screen and prices (all cheaper than the $279 estimation I saw online), told me what they meant for my iPhone, and let me make the decision from there. He even said I could try out the cheapest option for a few days and if I wasnt happy, I could come back in and theyd replace the screen for the next option up for the cost of the price difference.I chose the option I wanted, he took my phone immediately, and said they were getting a shipment that day of the screen I was looking for, and said it would be about 2 hours (which is apparently a longer wait than usual) and told me hed throw in a screen protector for me. DEAL. I cant even get Apple to return my iPhone in 2 hours if theyre fixing my screen, so with a similar wait time, a cheaper price, and a screen protector thrown in, I was sold. My phone was done in about 1.5 hours, they emailed me with a notification, and I came to pick it up, all fixed. Easy transaction, BEST customer service, GREAT prices for the quality, and overall super happy. Id go back to these guys a million times over.Not to mention, while I was in the store, there were multiple customers that seemed very happy with the service they received from these guys. I am very picky when it comes to customer service, and these guys blew me away. The reviews were what swayed me to come into the store to check out my options, so please check these guys out if you are on the fence.

Su
Review №86

They were trustworthy and fixed my chrombook which turned out needed a simple corrosion cleaning, saved me big bucks and saved my favorite game.

Sh
Review №87

Ive used these guys several times for both phone and tablet repair. They had a super fast turnaround, and the replacement screens were all perfect. Repair guys were very nice and explained things clearly. Highly recommend.

Dw
Review №88

I bought a phone there 2+ yrs ago. A few days ago the phone failed with a SIM card error. I took it in to Mega Mobile Washington Street and they understood the issue, held my phone just for the afternoon, and fixed it expertly that day. The cost of repair was amazing...they did it for free! You guys are great!

Ch
Review №89

This place is awesome. They are incredibly helpful and friendly. No only did they replace my iPhone screen in under two hours, they went out of their way to save me money. They are very honest and will go out of their way to sell you why you need, NOT what they want you to buy. I highly recommend this business.

wi
Review №90

Came in a replaced my iPhone 7 screen. I noticed after picking my phone up that the screen had a slight splotch. Went back in and they replaced everything again for free. Great company, great team working for them. The manager was very helpful and professional and made sure that I left satisfied. If you need to have your phone or laptop fixed, I strongly recommend going to mega mobile in downtown Boston. Fair pricing and superior service.

Ti
Review №91

I had wonderful service! My cell phone fell and and the screen At about 530 I went right over to downtown and it was done by seven and I was home by 7:15 that’s pretty amazing! I would highly recommend the service!

Ra
Review №92

I was so sad since my phone had issues with my chipboard.After calling 7 different stores all of them will do it over $200 USD and all stores require 3-10 business days.Mega Mobile says we will definitely do it for you for a better deal and in less time .I came in the store, they had the part available right away and they told me if you can wait we can even make it happen for you today.The supervisor told me:Isn’t about getting money from our customers or to sell them a part.It’s about doing things with love and make them happy.This store knew exactly how to treat individuals.Never seen before a store so committed to have things done in a boom! Plusss do it right!And let me tell you, this is what really counts.I am waiting for calls since I am a job seeker and they told me: not having your phone will not be good for you and we need you to get a job so you can always come back!Every person I know will hear from me: how amazing experience I had because they deserve more customers just because they have more than 12 years of manufacturing experience and hear to every person needs.I came out of the store will new chipboard, new battery and screen protector for an unbelievably price.Hey! Don’t let anyone had the experience, come and get your own.There’s not restrictions when it come to have your phone fix if they have the parts.So let’s rock and let Mega Mobile be part of you journey.

Er
Review №93

Excellent customer service.

al
Review №94

Great prices and what is even more important the quality is amazing!I needed to fix my iphone the same day so they kindly decided to close nearly an hour later so they would have time to help me, never expected, thank you so muchWill definitely return

As
Review №95

Incredible customer service. Hanna and his team war knowledgeable, patient, and helpful. Not often that you break your phone screen and walk away from the experience happy but Hanna made sure we were all set up with everything transferred, a new screen and protector, and was patient when we came back with request to get additional things transferred. Cannot recommend this place enough!

Da
Review №96

I had an iphone 8 that had a badly damaged screen. I went in on a Saturday, and they replaced the screen in just over an hour! (They have a 2 hour service, but Saturdays are less busy downtown) The price was very reasonable and the phone looks and acts like new! Highly recommended!

Ja
Review №97

I went to the Mega Mobile to get my iPhone 8 repaired after I accidentally broke the screen in the lower left corner. Was super stressed about it, seeing that I was only in the area for a few more days! Went to the Mega Mobile where they helped me immediately! They set up an appointment for me at which I waited only a few minutes! The woman who helped me was so kind and helpful, she told me to come back in an hour and a half, took the phone to the back and that was that. I came back when they told me to, and a few minutes after I returned, they brought back the completely fixed phone! It was such a pleasant experience, major thank you to everyone at the store!!!

KJ
Review №98

Fit me in the last slot and got it done pretty quick. Great new screen and clean and my speakers worked better than before.

Bl
Review №99

I would not recommend Mega Mobile! I went in for a simple screen repair on my iPhone 7 Plus after having visited the Verizon store and being recommended to go here. Upon picking my phone up, they told me that my back camera was no longer working, and that it must have happened when I dropped my phone. I had just used the camera an hour or two before, and it was not broken. Now the back camera and flashlight do not work, and they took no responsibility and made me pay full price. Do NOT use these people,. One of the main features of my phone is now useless because of them.

ma
Review №100

Really come here few times ....always a great service and a very good price ...

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100 Comments
4.6 Rating
  • Address:278 Washington St, Boston, MA 02108, United States
  • Site:https://cellphonerepair.com/boston-downtown-ma/
  • Phone:+1 617-573-0073
Categories
  • Cell phone store
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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