This store has a variety of different clothing with very good quality and good deals! Mariah was the very helpful employee that helped me find what I was looking for l. she was also the one who answered any questions I had. I recommend this store 10 out of 10 to my family or friends!!!

Annaliese is a responsible helper who listens and helps customers make fashionable and up-to-date choices. Great deals throughout the store, easy to navigate isles. Clean space. A little too strong on the air freshener though.

THE BEST CUSTOMER SERVICE. As soon as i walked in i was greeted by mariah. I told her the style i was going for and she directed me to the perfect outfit. Very nice and helpful woman. Highly recommend to anyone. If you do visit make sure to ask for mariah!

Hi I work for a retail company and I know some times it gets really busy I was at Uptown with my 15 year old daughter everything that I chose she didn’t like “AHHHHH needed some help and Stephanie took the time to help my daughter I was so thankful for her help. Her customer service and empathy for my daughter frustration was most appreciated

Had a great experience at uptown. Mariah is always so helpful! 10 out of 10 would definitely recommend.

Love Stephanie!!!!!! When I get to the register I always ask her what she thinks about the outfits I chose bc she’s so fashionable! She makes me feel like one of her friends! Haha Love Uptown in Bossier- one of my faves! Thanks Stephanie and friends!

Great clothes and friendly customer service. Employee Mariah had an upbeat attitude. Would definitely recommend.

Amazing store with great workers. Annaliese is a very friendly, kind worker who helped me find some cute clothes!

I had a great experience Mariah was such an amazing help. Definitely recommend this store!

From the moment I walked in I was never alone Mariah helped me the whole time I was in the store I was never left in answered she had a great attitude and was very enthusiastic!good experience

Highly recommend ! the sweetest employee named Mariah helped me find something for my baby shower

Stephanie is an actual angel. She’s always so pleasant and has THE BEST customer service. Also her style is 🔥

Thank you Stephanie for all your help you made my purchase fun and easy ….

Annaliese was wonderfully helpful!!! I would go there again if it wasn’t too far out of my way. (;

The whole time i was in there mariah was helping me non stop and any questions i had she was there too help me ! and she always has a good attitude everytime i go in, and always dresses so cute !merchandise was very good quality! ps wearing the merchandise right now!

Great boutique and great customer service! Mariah is especially helpful!

IT’S ALWAYS WELCOMING TO SEE STEPHANIE AT UPTOWN!

Favorite store ever🥰❤️hehe. highly recommend

This store always has so many different things to choose from that its hard to be in and out quickly got lots of good deals and most of their clothes are pretty well kept some of them arent really worth the price though so watch out but they also have really great cells occasionally where you can buy things for a dollar and theyll buy your clothes for a semi reasonable price

I come to uptown on a regular basis, and I enjoy the customer service I receive from Ms. Stephanie and the crew!!!!!

I found plus size bathing suits & pieces that are trending. Found perfect fitting trendy jeans & black skirt too. Sweet young ladies are helpful. Good atmosphere.

Always a great experience, Stephanie is always so kind and helpful!

Annaleise was very nice and welcoming and provided great service:)

Annaliese was a very helpful, generous, and sweet employee!! Glad she’s part of this workforce’s team!

Stephine is the best ! I love what she does for uptown!

Oh Annaliese is just the sweetest, love her to death!

One of the employees annaliese is the sweetest girl ever!

I went there today with my son and toddler daughter. We not greeted and the atmosphere was very intense. My son was watched like he was going to steal something out of the store the whole time that we were there. They gave very poor service and it seems like we were not welcome to shop in this store. This was the first and last time that me and my family ever shop here and I will also be letting other customers, family, and friends know not to shop here.

Stepahanie was great !!!! Thanks for the wonderful service we sure will be back !!!😃

They always have a great selection of clothes on every size. And they usually have some cute shoes. There employees are very helpful and friendly

I am completely and totally shocked by the service i received today from the two teenagers around 5 pm who were handling my buy. they were both completely disrespectful from the moment i walked up to speak with them. i have sold things there before and have gotten top notch service but not today.

My wife and daughter love this place. I dont know what these other reviews are complaining about. They have a great selection and good prices. The only thing I would add is some chairs for the husbands/dads to sit in while the wives and daughters shop for an hour. Lol. Great store.

If you decide to sell your clothes to these people, STAY THERE AND WATCH THEM; DO NOT LEAVE and DO NOT grant them permission to donate what they reject. I completely regret bringing my clothes to them and trusting them to be honest. BIG MISTAKE. I will NEVER do business with them again - buying or selling.

SUPER CUTE store with extremely nice employees! Very organized and wide variety of clothes, accessories, bags, and everything you could possibly need!

I love this store they have the cutest outfits and the workers are sweet, especially jewell she helped me find the cutest outfit for a dinner .

Love this store great selection but staff werent all friendly

Was not technically good deals. Maybe if u had time to search 🤔

Brought clothes to sell and they took most of them, offering me a fair amount of money for clothes I would have otherwise just donated, so that was a plus. It did not take too long either for them to go through the clothes and price them. But the employee who checked me out after I purchased a pair of jeans did not have a mask on, which was upsetting given the global pandemic. It will definitely make me think twice about going back there!

Employees are friendly.Excellent selection!

Expensive prices a plastic ring looks like its for a kid $12

Bella helped me very well. She’s very patient and cares about her customers which is what a company needs

Heard amazing things about the prices... unfortunately everything I found I really liked was $65 for a pair of tassel boots or $39 for tie-dyed t-shirts!? I did buy a pair of “quay” (😎Australian sunglasses) for $14.99 and a tie-dyed hat for $14.99, but I could have done that at the department store!? To me, the prices just weren’t great especially for 2nd hand items? Ross’s has better deals on new items. Just a thought.

Staff.Was so nice n helpful..

Honestly, I havent had to go shopping anywhere else in a few years for clothes and accessories. They have a great selection.

Mariah was amazing!

Very friendly service

Dont understand How they do clothes. They have some ugly clothes in there and shoes .

I personally love uptown and they always have great customer service and where else can you go where you can trade in your old clothes and get new ones if you want or buy something gently used if used at all for 60 to 70% off retail Im not complaining at all I love uptown

IF YOUR GOING TO SIGN ANYTHING! MAKE SURE YOU READ THE FINE PRINT! WENT TO SELL A FEW ITEMS AND I TOLD THEM THAT I WAS GOING TO LEAVE AND COME BACK AND THEY SAID OKAY. LATER ON I GOT A CALL FROM THEM SAYING MY BUY IS READY AND HOW MUCH. THEY ALSO TOLD ME I HAVE UNTIL MONDAY TO PICK THEM UP. I TOLD HER NO THANK YOU ON THE BUY AND THAT I WOULD JUST TAKE MY STUFF BACK AND SHE SAID OKAY! I SHOW UP THE NEXT DAY AND THE GIRL IS LIKE I DONT KNOW WHO TOLD YOU THAT BUT THATS NOT RIGHT. ONCE YOU CHOOSE DROP OFF YOU CANT CHOOSE IF YOU WANT TO TAKE IT BACK OR NOT. SHE ALSO SAID IF YOU READ YOU RECIPT AND WHAT YOU SIGNED FOR IT SAYS THAT. BUT IM THINKING MAYBE IF YOU GUYS WERE BETTER TRAINED AND EXPLAINED THINGS BETTER YOU WOULD NOT HAVE MIX UPS. (THERE ITEMS ARE OVERPRICED FOR BEING IN CONDITION LIKE IT BELONGS IN GOODWILL AND HALF THE STAFF WEARS MASKS.)

Very very honest people!!!! I went up there sell a bag of clothes and purses and one of the purses had $60 in it still and they were so honest they returned my money and they could of easily taken it and I would never have know. Thank you so much uptown! I will be back 💕

They don’t wear masks. There is a global pandemic, and a mandate in place saying, for anyone open to the public, all employees must wear face masks. I didn’t see any employee wearing a mask. Also, they don’t make customers wear masks, which is also required in the mandate. I don’t understand what they’re thinking, but this needs to be addressed.

Way more people should know of this store! Very great men’s selection. Wish they sold blazers/had more in men’s selection. They have so many clothing items, they should get a bigger store. The music fits in with the store, and gives a great vibe. Very great affordable selection to choose from. employees are very nice, and everything is organized nicely. Should put out somewhere what stickers mean though

Girls are so sweet here!

Friendly and helpful staff. I found several great bargains! Enjoyable shopping experience.

Cant stand the store over crowded

I gave it two stars because I would still shop in there because they have a lot of nice and cheap stuff. But me and another young lady and we did not come in there together both at separate times. Brought two big black trash bags full of clothes to sell or at least get store credit and they said that they can not buy our items because it was stuff they did not take. Not to mention that the other young lady and I are both black. But an older white lady came in with a white bag half full of clothes and the gave her $110 for her item and she did not have that many items. So if you are black just be mindful that they probably wont buy your items.

Ive lived in Austin, Houston, Dallas, and Bossier City, LA and this is by far the BEST location I have been to. The girls who work there have the CUTEST style and they are so quick to help you find something you are looking for. I never leave this store empty handed! From the boutique- brand-never-worn clothing to even the used clothing - I ALWAYS leave with a bag full of goodies :) Love love love this place!

Great place

We took 3 large boxes of clothes accessories and shoes here. They didn’t buy much stating that they were out of style or not cleaned. Our stuff was almost new & WAY Better than what was on the shelves! Not sure that they even went through it all. My wife did get $110 but for the amount of nice stuff they didn’t want it could have been a lot more. Not very nice people either. They were very preoccupied & didn’t seem to want to be there. We left our stuff because they are SLOW. It may be a ploy because they make you sign an agreement to take whatever you get if you leave your stuff. We did & weren’t real happy. We’re taking the shoes & other stuff to a couple other Resale shops to compare.

Employees are rude. They offer bad deals. The store stinks. And they give bad customer service

Not what it used to be, unfortunately not what I was looking for .

This place is pretty cool, but the employees are super pushy. I was in store for like an hour, and I was asked at least 4 times if I was alright or needed help. Ive been here for so long because theres so much to look through, not because Im lost. Im not stupid. Let me shop in peace

The cashier there was really friendly and helpful! I really loved it there! Im probably getting most of my clothes from here!

Cute name brand merchandise priced cheap! I will be back.

Good store. Fair prices, but much better atmosphere than a thrift store. Trade in for cash or store credit is available, but dont expect to make a fortune.

Theyll buy clothes, and they have a nice selection of clothes to buy, staff is polite.

Its kinda random on their buying policy, sometimes it depends on how busy they are and who the girl is. And they also seem to buy based on their own personal tastes as well. Ive also been rejected a sale on one shift and turned around and sold the same item to another shift. If its busy it basically has to still have the tag on it and be Nike or Body Armor for the girls to buy it if its mens clothes.

If I could give 0 stars, I would. This store is a ripoff. I went in today to sell clothes at a little before 4. I asked the woman at the buy counter how long the wait would be and she said between 20 and 30 minutes. I told her I wanted cash instead of store credit and that I would be back when they called. I came back an hour later (still no call) only to see that they still had not started looking through my stuff. They said mine was the last one to be gone through but that I was next. I left the store again and waited for a call. At 6, they finally called and said that they were taking some items and it would be worth $22 and I had three days to come get it. I told the woman I was going out of town for the weekend, and assumed they would be closed for Memorial Day, so I asked if I could pick it up Tuesday. They told me I needed to come pick it up before then, so I got back in my car and drove to the store for the third time today. When I got there, the woman told me they were buying 8 items for a total of $22. Based on the items I was selling, one of which was a dress I bought for $72 (never been worn, I still have the tag) I knew this was an unfair price so I asked for my items back and was told that because I dropped them off and left the store that the sale was final. When I asked for a receipt for my items, they told me they didnt provide them for bought items. This whole experience lasted nearly 3 hours and I lost probably $100 worth of clothes and all I got was $22. Such a waste. I learned my lesson though. I will not be selling or shopping here again.

We found this looking up thrift stores but this is NOT a thrift store. Although not priced like a thrift store it is a very upscale thrift store. The staff was super friendly, prices were good, very clean store and very very neat. Wish we had one of these in Florida. Loved it. Great find.

Everyone here is super kind and helpful! Everytime I sell I get a fair price and am always treated with respect. I will definitely be back :)

Brought in a few things including a brand new, unopened, unused piece of high end makeup. One of the girls opened the box, USED IT, and then put it back in the box to give back to me. It’s their decision whether or not they purchase items- I totally get that. But don’t devalue a product and then give it back to me! Now the item is used and the value is less than half of what it was.

Not only were the girls there extremely rude and dismissive, they checked my purse before trying on clothes. They are over priced, yet pay you near nothing for your clothes. Goodwill is the place to go!

This place is incredible! The staff are super friendly and more than willing to go out of their way to help me out. A young lady helped me find the perfect outfit for my date night based on my personal style!! I am so excited to come back and shop some more (p.s. i got an american eagle shirt and jeans for less than 15$!!)

Great clothes, but as far as the girls who work there, theyre all rude when you go in. If they dont like how you look they wont take the name brand clothes you bring in(even if theyre in 100% mint condition). They were nice to a woman in line before me and instantly turned to me with an attitude. I was not pleased at all and dont think i will be back unless it is to another location. As far as buying clothes, Ill take my business to Ross.

They say they cant my clothes that are name brand clothes. Miss Me jeans, shirts, etc. Theyre computer was down and she said the computer does the prices. So Im sure she was to lazy to hand write my items. I mean really? Not one item!!!! I have Vera Bradley items and guess what?? They dont take them anymore huh ok Ill never be backThank you for the response. So the jeans I had are in great condition. No marks, stains, missing buttons, etc. Miss Me jeans are expensive as you know. Shirts I had were brand new with the tags on it. I even asked about the purses that I have that are in your store and once again cant take them. I dont buy cheap clothes!!! So was she just being lazy because the computer wasnt working?? Because of the computer does the work and pricing then Id like to come back and let the computer do it. She didnt put anything in the computer by hand. Bad business

Sold about 30 pairs of Levis for $75 cash, supper store credit was worth more but opted for the former. Store associate were extremely helpful! Also gave us 10% of our purchases!

It was clean and neatly organized!

Best experience ever! Came in and had an amazing time! Great service and lots of help, clothes were beautiful and well priced.

The prices werent as low as when they started out. I saw a lot of items with holes and spots on them marked way too high. It used to be reasonable and now they are getting too commercialized..

I think the employees here need re-training. The only one who was sincere was someone who was new, and nervous. Great clothes, but most employees that have been there a while need re-training on good customer service.

... today I walked in to sell a few things wasnt a lot but I normally bring in brands such as Loft(plus size), old navy, Ralph Lauren(plus size), Talbots, The NorthFace and to be honest In the past I’ve even brought in two pairs of authentic yeezys with the original box. Never the less the only thing they bought from me was my loft stuff and north face items. (Speaking of NorthFace, I tried to sell the same north face items the week before and the buyer said that my north face jackets are styles y’all are not taking. But this time the buyer bought both of my jackets.That really confused me but whatever.)Never the less this what made me feel like I should never sell or buy from here again. I heard a few associates saying “yes we do carry plus size, to be honest we are needing to buy more plus size.” Hearing that, I understand that the store so call “carries a wide range or clothing”. However a size 18 is basically just a XXl in regular sizes, that’s not plus size. If y’all want to be inclusive then start buying clothes in every category in plus size. Every time I come in with good barely used or new clothing the associates dismiss me with me with “ that’s a category we don’t sell plus size in”. That just makes the customer feel like y’all don’t even what us in your store to begin with. I understand it’s corporate policy but y’all could be bringing in more money if you carried TRUE plus size clothing. It’s already hard enough for the average plus-size female to find clothing in stores to begin with. Today made me realize this store is not that friendly nor inclusive.

Love this store! People...quit going to stores paying 60 bucks for a pair of jeans when you can find all your brands and brand new jeans right here for less than half off prices elsewhere. Miss Me jeans are around $25!! Check it out. Its not a thrift or consignment shop. This place sells brand new stuff.

This place is always fun to browse. They have good deals on clothes and I usually find something.

A couple of the girls are rude, no connection with customer service they said ithey couldnt buy anything from me anymore bc one of the shoe boxes had their donation tag on it, I got those from a friend so I have no idea but then they kept my blue Nikis with the orange check and gave me no money. My friend told me they dont donate slot of their cloths they throw them away.

Nice brand name clothes but too overpriced on some items. I think they need a bigger selection of Jeans, I can never find a great stylish pair of jeans that fit me here, all they ever have are boot cuts or straight leg jeans.

First time visiting the store and I was very disappointed... they took 7 of my best dresses, 3 or 4 brand new with tags and didnt offer much of nothing... this was my first and last time trying a consignment shop of any kind... the employees need customer service training also... :(

Enjoyed shopping in the store.

If youre looking for stylish clothes to fill your closet without emptying your wallet, youve gotta check out Uptown! Great variety, clean and organized, and awesome prices. Its a total win.

Great clothes for great price. Glad we have this and kid to kid here in bossier Shreveport. U can afford it !!! Thanks

Love this store! I have been shopping there since it opened a few years ago. Never anything less than very satisfied

Super cute stuff for a great price and very sweet & helpful staff. Looking forward to my next day off to shop there!!

Great brands at an even greater price. The inventory has been organized and clean every visit. Also, the employees are nice.

Took a teenager new to town who had lost all of her clothes. She loved this store! Every one was helpful and friendly.

Love this shop!! Upscale or name brand clothing, shoes and accessories. Everything very like new/new for mens and womens apparel.

Im thinking theyre taking the clothes from the donation bins in the parking lot...Lucky jeans with a hole in the pocket for $20, and some dirty well worn nikes for $25?Hard pass.

The clothing prices are on par with retail, but if you know youre name brands then you can snag a good deal. Overall Im hapy with the clothing selection. I just wish the location in Bossier City had seating available for trying on shoes. There was ONE chair by the dressing room. Thats it. Plenty of mirrors though....perhaps a few more chairs can be added. Thats the only reason Im not giving 5 stars

IF I COULD GIVE THEM A 0 I WOULD THIS IS THE WORST PLACE IN THE WORLD TO SHOP OMG yall please never shop at this place Ive seen better customer service at Walmart. My mom just recently lost weight so I took her here to sell her old clothes that she could no longer fit. So we waited 20 minutes and they told her that they were going to buy 7 items for $17 and I asked them what they found wrong with the others and the girl said they were outdated so I asked her did they have someone closer to my moms age that could check the clothes she stated I think I know what Im doing Ive been here 3 years so I politely got a attitude back and I asked for her name she said its not important so I asked the co worker she didnt want to tell me so the girl went to the back and got their so called manager and she immediately defended her and we started arguing omw out the door BAD MANAGEMENT LEADS TO BAD CUSTOMER SERVICE! Uptown Cheapskate on Airline in bossier city bares the meaning of terrible customer service!!

Awesome customer service!! A really big improvement has not gone unnoticed ladies!

A girl that was standing behind me was helped first. Only got a small amount of money for 3 new items. Not really impressed, wont be going back.

Good experience and dance dresses are nice prices and I would recommend this to my friends for our homecoming and prom and the only thing is the prices could be lower and there could be different sizes in the same dance dress and different length but with same design