Contacted 4 Wheel Parts in Bossier City, LA on 2 separate occasions to get prices and the 2nd time to order parts. The first time the sales person was really nice and helpful and gave me a quote on ALL parts I wanted. The 2nd time the new sales person I reached was rude, and unhelpful. He said I had to order some parts online and bring them in to install that he could not order them even though they were listed on the web site. Then tried to tell me instead or ordering a set of ready lift crash bars from them and have them install it just cut the part off of my truck myself and not replace them, he did not even know the part even existed. When he finally came back to give me the quote it was over 100 higher than the original quote and that is not counting the part he said I had to order myself. It is also the weekend they pay taxes on everything you order so how can the parts and install without the part I would have to order myself be over 100 dollars higher than the original quote with ALL parts and labor. Very unprofessional and rude. Will go elsewhere from here on out.

I ordered a bumper and winch over six weeks ago and put $1,000 down. I was informed to bring in my Jeep on the following Monday morning. I arrived as instructed and was told that they didnt know what I was for nor did they have anything for me. After sorting through information, they were able to find my order but told me it would be two weeks before the parts were in stock. I called five days ago and held on for 15 minutes. I talked with Wes and he informed me that he would call me back in twenty minutes. I never heard back from him at all. I call today and geld on for twenty minutes only for someone to simply pick up the phone and hang up on me. I called back and was able to talk with someone else. I asked for a refund and was told he sent it to me. They have TERRIBLE customer service; in which, I informed the guy I spoke with but he didnt care about what I had to say. You call them and they pick up the telephone, tell you to hold on, and leave you on hold forever. I do not recommend this place at all unless you are wanting to give them your money and just sit back and wait.

Thought this would be a great place to have my truck worked on but they wouldnt work my truck the way it needed to be worked because I didnt fall into there sales manager 2,400 Dollar trick to sell me something that wasnt need after bring my truck to another shop I learned that not only did I not need the parts he claim I did they didnt even do a good job at balancing my tires. I will say untrustworthy employees the prices drive you in for the biden trick. My last dollar was spent for 4wheel parts

Awesome service and very pleasant employees. The store manager is awesome and was very helpful. My Jeep looks great and I absolutely recommend this place to anyone looking to beef up their trucks, Subs, and Jeeps!

Great staff. They are ready and knowledgeable on what my truck needed. Wesley is a champ. He answered all my questions and made my purchase easy.

Great place to get your truck fixed up

I WANNA SHARE MY EXPERIENCE ABOUT 4WP WITH EVERONE I DO ALOT OD BUSINESS THERE I WONT GO TO FAR IN TO DETAIL BUT THERE WAS A MAJOR ISSUE WITH MY JEEP THAT HAPPEN NOT THERE FAULT AS A COMPANY JUST ONE PERSON CARELESS MISTAKE BUT MANAGMENT KEITH AND WESS JUMPED RIGHT ON GOT IT TAKEN CARE OF FASTER THAN I COULD EVER IMAGINED I COULD NOT HAVE ASKED FOR ANYTHING MORE THAN WHAT THEY DID ONE THING I CAN SAY THEY STAND BEHIND THERE WORK AND FOR THIS I GIVE THE A 5 STAR I AMD IN THE AUTOMOTIVE BUSINESS MY SELF SO THINGS DONT ALWAYS GO PERFECT FROM EXPERIENCE BUT I THANK THEM VERY MUCH ALSO UPPER MANAGMENT DESERVES A SHOUT OUT AS WELL LIKE I SAID WASTED NO TIME DOVE IN AND TOOK CARE OF AND THATS WHAT REALLY MATTERS WHEN YOU DO BUSINESS THE RIGHT WAY THANKS AGAIN TO BLAIN KEITH AND WESS

Went to get some suspension products for my truck they had no idea what I was talking about when they are very common parts. Other than that no complaints but as a automotive store that sales suspension products and installs them I don’t see how they didn’t know what I was talking about even abc auto parts knew what I needed.

Adam, Justin, Evan, and Keith all make this the best place to go for off road and performance parts! This whole group is easy to work with, very knowledgeable, and all around great characters interact with. Im on the side of the road right now writing this because I feel compelled to let everyone know they do quality work in a timely manner. Their mechanics and installers are top-notch. I have brought my truck here many times and they have always taken great care of it. I highly recommend this place. 🇺🇸

I have them 2 stars bc they are good at communicating but service after the sale? Good luck with that. If you have a problem with a tire that you purchase from them they put you at the bottom of the list but if your buying new tires well they get you in ASAP. That’s a terrible way of doing business. I would recommend buying your tires from the “Tire Crew” this will be the last time I deal with 4WP!!

Customer service is awful. Would NOT ever do business with them

Two days and thirteen hundred dollars later my truck still clunks every time I hit a bump

Great parts house for your truck and Jeep needs. Prices on items I looked at were reasonable. The staff was friendly and helpful when needed without pushing for a sale.

The guys here will help you with your needs and are reasonable especially compared to the competition in town but (yes there is a but), I was a little astounded when I wanted the guys to install a custom grille insert on my trucks but, after 30 mins they told me it was nothing they could do. I always do my research before I mess with my my autos and knew the grille could fit. So the next day I just did it myself and it turned way better than I expected. So not only did save over 100+ with them but, more happy that I did it myself. The guys there still are friendly and will help you with just about most of your truck needs.

They took care of me when I needed just bushings pressed in my trailing arms. Only one other place would do it asked almost $200 for a 30 minute job. (They said it was gonna take over an hour. Rhymes with smesh eye smorterports)But 4 wheel parts hooked me up and saved me a small fortune. Thanks guys!

I really like the store. They were able to get me what I wanted. I wish their website was a little easier to navigate...

Ordered new security storage box for my FJ Cruiser and got excellent service and price...Go see Justin, he will take care of you!

This store did not take very good care of me. I left my truck with them for 5 hours during a workweek and they never touched it. Just needed a re-torque on my lift kit bolts. Since they dont make money off of re-torque work they just ignored my needs. I spent several thousand dollars on the equipment with them but they already made their money I guess. Never going back. Terrible business.

I don’t know alout about trucks and even less about the truck parts. At 4 Wheel parts in bossier I didn’t need to know all that. I went in and talked to Adam about what I wanted and he did the rest including price checking. Adam made sure I was not overpaying and got what I wanted. As if that was not enough there was a problem with what I ordered. It did not come with what it was suppose to come with. I went back the next day and without question Adam got me the parts and made sure my item was correctly installed. Anything I need for my truck will be through Adam at 4 wheel parts in bossier.

I went here to speak with the staff about getting new gears in my 2014 Tacoma and the information they gave me was incorrect. I would only go to this place if you intend to only buy something from the store. I dont recommend them if you are looking for mechanical work.

Quick to help out and answer any questions. Appreciate their customer service

Friendly fast and answered my questions with ease.

I was more than satisfied after the installation of my bed cover. Quality work and great customer service.Thanks

Took care of me every time I went in. Go see them.

I bought and they installed a wench plate, wench and a bull bar. Very personal service. The only negative I thought was the labor fee to install the parts purchased was very high compared to other shops around the area.

These guys are always great. Good prices and they do good work.

I’m not impressed, they promise you one thing and then act as if you’re crazy when you expect what they promised. i wish i could give negative stars.

Ordered tail lights Saturday was told they would be in Wednesday and it is Saturday again a week later and still no lights. I would not recommend no one does business with them. Very unprofessional.

Terrible service. Very disappointed with the customer service.

They were great they were able to find the parts I needed

Good service. Couldnt find what I needed but still friendly staff

I visited the store twice to purchase parts for my 2006 LJ Wrangler and not one person greeted me or asked if they could help me! Customer service severely lacking so I never went back. I made my purchases from quadratec online

The staff is professional and knowledgeable and willing to help with whatever you want to buy or have installed.

Terrible service! If you want inaccurate timeframes, unskilled technicians and overselling, be sure to shop here. Incredibly disappointing!

Reasonable prices and quality work. Ive spent a lot of time there getting things done to my truck and Im always satisfied.

This place rips people off. I came in to see if they could compress some coil overs for me and install a spacer. I had all the parts, and the coil overs were already off the truck. One of the men at the front counter wanted to charge me $100 for maybe 10 minutes of work. Said he also charges $100 to take off coil overs, which is maybe also 10 minutes of work. Will never recommend anyone to go here.

Great customer service and pricing is very fair strongly recommend 4 wheel parts of bossier city

Great customer service and very knowledgeable employees!

Small selection of what is available on line but convenient

Justin got me in and new shocks on my truck in no time. They have jjust about everything you need for your 4x4. If youre a Jeep owner definetly stop in and see what they have

Seemed nice, went looking for 4 wheeler parts

Very fair pricing for product and installation. Quality job.

Bought a new bikini top for Rocksie!

Terrible service, horrible communication. Do yourself a favor and stay clear of this establishment. Poor organization on their part apparently is my problem and not theres.

Won’t use anymore, I’ll get what I need directly from the manufacturer from now on.

Bad service, horrible experience. Wont be back.

Awesome always helpful

Very helpful and pleasant

Great place to get parts

Some good products

Her name was the ddddddttlllkkk

Great staff

Worst service ever

Great service