This place is so clean and friendly. I like the decor. Love the stars! The prices could and should be lower. The pumpkin bread is my seasonal favorite; So soft and flavorful.

The Irish Cream Cold Brew is delicious! I love the staff at this Starbucks!

Very friendly and great customer service

I find the other recent reviews strange because this is like the friendliest Starbucks Ive ever stopped at. Co workers obviously got along and treated me like a friend/regular even though Ive never been here before!

It is a great location. It’s always so busy, maybe because it is right next to the i55 interstate 🛣 But Drive Through line is always full ) The service is nice, respectful and patient. Food/drinks are fresh - due to busyness ))) and Taste great. They have sitting inside, as well as outside. Beautiful and convenient location

Super friendly staff and quick service 🙂

I came through the drive through, and after placing my order I realized I left my debit card. I absolutely should of made sure I had it ahead if time. I let the kind gentleman at the window I didnt have my card and he KINDLY gave me my latte for free! Totally wasnt expecting that. His generosity and wonderful customer service has made my Monday. PLEASE visit this wonderful Starbucks. Again, thank you to that young man!

Gloria is so amazing! She is the customer service at this location.

Gloria is always so nice! Always leave with a smile when she helps me :)

Starbucks is known to sell HIGH QUALITY coffee beans, and their customer service is excellent . This is my first time writing a review (Starbucks) because I’ve never ever had any issues with their services. This one special location in 395 S Bolingbrook, as soon as you walk in you could feel the tension between the co-workers. They didn’t greet any one coming in the store. I couldn’t believe how the cashier was so rude to the customer in front of me. Well I was next as soon as I was giving her my order she was giving me such a hard time placing my order rolling her eyes at me not only that she would walked way while I was placing my order and coming back to take my order she did this several times. So when it was time to get my drink the barista called A NAME their were couple of drinks with the same name so I accidentally crab the wrong one. omg !!!! She snapped at me in front of everyone like if I was child “saying that I shouldn’t off crab that drink if I didn’t know how to read, that the order says (MOBILE). This STARBUCKS location 395 S Bolingbrook was one of the worts customers service of my life.

Best baristas and hospitality around.

Drive thru was backed up but the baristas were funny and gave my dog a huge pupachino

Employees are always so nice. Of course Im from Texas so I get back what I give. Kindness pass it on.

The pumpkin loaf abs medicine ball hit the spot every time!

The lemon loaf is one of the best desserts here!!!

I was having a rough morning and was a bit frazzled at the window, but the staff was super sweet and understanding with me. They even made some small talk, which helped calm my anxiety and ultimately made me feel valued. I appreciate this whole experience, it really made my morning a lot better! Thank you!!!! I will definitely recommend this location.

David is the most friendly barista.

Just what youd expect from this chain location, they are clean, efficient and most employees are friendly! We went here several times during our stay in the area. They ran smoothly and everything was as youd want it to be. The drive thru moved a little slowly, so I would suggest going inside and / or using your order app for a bit faster service if you are in a rush.Most of the staff here is friendly and welcoming. We didnt have any issues with anyone and it was inviting atmosphere overall!Overall: A

Gave me a hard time for giving me the wrong drink and having to make a new one. Then almost smacked my hand when I asked for a straw and they ignored me until I went to take one. Not very pleasant people. And not very capable of filling orders correctly.

Always a great place to go. I asked for a replacement gift card since mine was all dirty from work and could barely be visible. Moved funds, made my coffee and had me on my way quickly. Would go back again.

People are really nice, they even know my name, especially when I wear a badge. :)Edited down to 3 stars - no napkins. Really?

I tend to prefer higher and coffee shops in the area but if Im driving by the Starbucks I will frequently pop in for a cuppa coffee Ill go with just the black house blend and nothing fancy. The order is always on point and I have never had any problems with my order. The location is average in terms of dizziness and seating availability. What I like about Starbucks is that you can order on your app and have it ready and paid for even before you walk in. This makes it very convenient for grabbing coffee on the go. One other thing that I like about Starbucks is that you can buy some really nice gifts for family and friends. They have amazing mugs and tumblers and even bags of coffee that make amazing gifts. The drive-through is also really convenient and they make the line go really fast. Big props to the workers who work here for being quick and speedy.

I mobile ordered and when I went to the pick up area I could see my order, but not a single employee so much as looked at me. I stood there for a bit and finally I called out to ask if someone could hand me my order. There was an employee standing right there, but she told me to hold on a minute. Another employee came by and was standing literally right next to my order. I asked if they could hand me my order and they didnt even look at me. Then the first employee snapped at me that they were both making drinks and would help me in a minute. I understand being busy or overwhelmed or even just having a bad day, but its unacceptable that I was never even acknowledged and then snapped at.

People were nice, bathroom was clean.But my cold brew was bad. Taste like water down. My sons Frappuccino was also bad. No flavor. I wouldve gone back and asked for new ones if it wasnt for the highway.I have never asked for any Starbucks to make them again in my life. This was that bad.

Came in with an injured leg, virtually on one foot. Was forced to stand in line waiting for my coffee by a sitting! healthy looking employee because apparently I can’t sit inside while waiting. Pity because I rarely had issues with this place before otherwise but it is clear that they no longer need my business. I’ll get my coffee elsewhere from now on, my leg pain and their “effort” to accommodate it has made me reconsider my shopping habits.

Its a typical Starbucks. Nothing bad, but nothing over the top either.

The wait was long, but I was able to get myideas,

Always a good cup of coffee albeit a bit overpriced. As per usual it was super busy and the drive though line made it hard to get into the parking lot. We ordered way ahead of time on the app, and went inside to pick it up and still had to wait several minutes

Very courteous and friendly!

Fast and friendly service. Ive had a few beverages from this location that werent up to the taste standards I have for Starbucks. Thats the reason for losing one star.

Traffic is the worst. I swear we all go to the same location at the same time 🤦🏻‍♀️

Great and fast service, enjoyed talking to the baristas since I was out of town and they were too. Enjoyed my experience overall!

Really friendly staff, great food and coffee, and their app gives you points to redeem for free coffee and food. Great job everyone at your Bolingbrook IL Starbucks 👍👍☕

Music was so loud unable to hear over it Along with mask muffling and vernacular correction it was just a little bit much. I about to give up on my expensive once a fortnight unnecessary treat.Give it up Starbucks. its never going to chatch on, its a large, not venti or grande, just like its çhai tea not just chai.

Kinda yuppy for me

Great staff!

In a timely Manner, Mood, LOVELY PEOPLE!!?

Ordered a mobile order and by the time I got there everything had already settled in the cup so the awesome gentleman there re-made it without even hesitating! Thank you guys!

This Starbucks is Awesome! Everyone is efficient and kind. The store Manager Jen has trained her staff very well and it shows from their work ethic. With the quarantine in place I know the team will come back stronger from these unprecedented times. I miss seeing their happy faces on my lunch breaks.

We went to the drive thru. We grabbed a delicious drink and hit the road. Nice employees and fast service. Two happy customers.

Good/quick service through the drive thru, friendly folks.

In the course of one hour sitting in this store, I witnessed the barista be rude and condescending to one customer while another customer wandered around the store barefoot - straight up didnt wear shoes in the front door and no one said a word.

This is the SLOWEST Starbucks I have ever been to. There were only two cars that ordered in front of me in the drive through my whole experience took about 30 minutes and this isn’t the first time I’ve had to wait forever at this Starbucks. After that wait, 2/3 drinks that I purchased did not taste right at all(these are our usual drinks). The only reason I am giving this two stars instead of one is because the people working were nice. However, one of the employees was not wearing a mask at all which was concerning. Overall, would not recommend this Starbucks. Go to any other locations if you don’t want to wait forever.

Very cute and nice. Very clean. Wish the option for the drinks where more so hanging up so deciding was easier, but still good.

Very busy drive through and empty inside. Fast and friendly.

I can never go wrong with the holiday drinks!! Best time to try them!

Customer service is always great at this location, the lady taking my drive through oder is really sweet and helpful. 🙂

Everyone was great I had a large order and they were terrific. The order was perfect and everyone was very nice. Thank you

I love Starbucks

Very Nice Crew made my coffee in seconds

Always a seamless process at this Starbucks. Staff is awesome

Horrible customer service I ordered a drink and I was told that they dont know what the drink was which I always get there.

Everyone is so friendly here

I love the medicine ball tea!!!

Ive yet to have a bad experience at Starbucks. Great Coffee, Great Service.

I pick up my step daughter every Wednesday after school for a trip to Starbucks. It started out as just a fun time for us to spend some time together, now it has turned into a weekly tradition. Every Wednesday morning she reminds me...”Starbucks today, don’t forget!” We love our time here.

They are very efficient and fast. They also know you by your order. Even though they are always very busy, they are very friendly. My orders are always right and I’m always pleased with the service.

Very clean, efficient - though very busy - and yummy treats to be had with coffee!

Im not a coffee man yo! But I love those green tea fraps!

No good service

Always fast and really convenient location.

Good cafe

I love this Starbucks. The service here is always great. I was helped one day by a guy named Mike I think he was extremely professional and knowledgeable of his job, I like how he caried himself. Also, more recently I was helped by Wennay I think. But anyway she is too sweet and nice. Her voice puts a smile on my face i loved it. I hope to find the rest of this Starbucks employee as great as these two.

They always get my orders perfect and make it so good!!! Last time I went they also gave me a free grande latte with my order!!! Will definitely come here again!

Longest wait ever. Over 20 minutes

Great customer service

Came here to grab a bunch of food and drinks for a picnic nearby, and the partners were super friendly!! Was in and out with my large order in no time.

I make a daily stop there and people are very nice and helpful

All I can say about Starbucks is all their drinks and coffees are very good. They make your drinks the way you want them if you ask like more chocolate or stronger coffee. Nice place clean you can drink it there or take it out . Good place to have cold or hot coffee or other. I sure everyone tried Starbucks if not you got to try a coffee well theres other than coffees there . Go on give it a try you just may like them .

Very friendly employees and excellent service!

Delicious and fast!

Always a great place for refreshing drinks and awesome service.

Despite there being a line, it moved rather quickly. Everyone worked as a team. I admire how Kelly was able to maintain a smile, work quickly and efficiently without showing any signs of stress. Jay was just as friendly and kept his cool. Definitely recommend this location!

Great baristas great drinks always accurate.

I love this place. David the barista is great! Thank you for starting my day off with your kindness.

I placed an order online, and it said it would be ready in 4-8 minutes. They never got it but it took my money, and showed under my previous orders for being ordered. So in the end they did nothing, I lost my money. this used to be my favorite Starbucks, I loved them, but not coming back anymore.

Always enjoyed going to Starbucks.

Always go there before or during work.

Great, for a strong cup of coffee!

The staff here is amazing and they always make my drink well, which is very difficult to do. Although, the store isnt the cleanest.

My favorite Starbucks! They are fast even in a busy intersection. The girls there are so sweet too :-)

Great drive-thru service.

Baristas are very friendly and there are very little wait times. One of my favorite Starbucks and Im from the south suburbs. Go figure.

Not a long wait at the drive-thru like usual, staff was friendly, had my sandwich in stock, so I was a happy customer!

Literally just waited over 15 minutes for a refresher. I understand Starbucks is popular, but there was literally two cars infront me who had a small order. This usually happens only on the weekends. I’ll be thanking my business else where.

Great staff here!

Fast and friendly service my drink was a little warm when in ordered iced but otherwise good

Staff not friendly for early morning. Ordered four drinks and breakfast items. The cheese danish was heated to make the pastry hard. The employees never said food morning or thank you. It was strange since the Starbucks in my area seem to understand the hospitality of customer service no matter the time of day.

Was not impressed. Inside was much smaller than expected. I have been to other Starbucks that were much bigger and brighter. I have better experiences at the Dunkin Donuts about 1 block North on Rt. 53.

Was closed....sad face

When Im on the road its Starbucks I trust. I know their water is filtered and the coffee is always good.

To expensive!

I just Left STARBUCKS! The nicest people with Great Customer Service. That’s the reason why I go there every Morning and I will continue to go there for the 365 Days and MORE!

Went in to meet up with a friend. Wasnt even thinking about getting anything but i decided why not since i havent had anything from Starbucks in awhile. The guy at the register was so nice and wonderfully energetic. This was 2 hours before closing too and Im sure hes been there for awhile already. Everyone else was nice to. Theyre definitely nicer than most Starbucks Ive ever been to.

Love me Starbucks.

Always have my order correct and very friendly staff

They never get my order wrong and theyre always so nice. I stop here really quick before my hour long drive up north and have a nice cold frappe makes my drive much more pleasant.

Drive through took forever. My order wasnt prepared when I got to the pick up window. The man/woman at the pick up window was kind, but didnt seem up to the task of multitasking. I had to tell them that I wanted to use myfree birthday drink promo 3 times, and then show them my phone again after they had scanned my phone for payment. My drink was literally made in a hurry and it showed. It wasnt the best Starbucks experience. I dont think Ill be going back.

Best coffee

Nice place people