Stopped by for air cuz my tires were low. Long line but they moved fast. Great guy filled my tires. I get all of my tires there too. Highly recommend this store π
These guys are awesome! I ended up there after finding a screw in my tire and they took amazing care of me and my car. All the staff members were friendly, compassionate and professional. Im extremely pleased and will definitely be back.
Lots of helpful workers here. Id recommend going any other day than Monday.
I want to thank the guys for helping me today. I arrived late, and needed help with one of my tires. The pressure was low. They helped me and were very kind. There was a screw in my tire, and they fixed it right away. I am so happy because they were kind, helpful and efficient. And it was free of charge. This is why I only go to Discount tire. Keep up the excellent work!
I work third shift and had a flat on the way to work took my car in first thing in the morning after my shift while running on no sleep. Ryan and the team were able to get me in and out right away so I could get home and rest after a long night.
I had had an awful day not only did I have to replace 2 tires on my hummer and still need to replace another 2 but Eric and Raphael at this location were definitely part of the day that actually helped me feel better after all of the stress that I went through today personal and with the stupid hummer they went out of their way to make things easier on me I really really appreciate these 2 gentlemen I will definitely come back to the store for all my tire needs because of how much They care about their customers thank u
I had a flat tire coming out of work. I called them at 5:30 and asked them if they could possibly get me in. The guy said sure come on in were open till 6:00. Jordan kicked butt to get me in and out All four tires changed and good attitudes when they should have been going home. I appreciate them and always use them.
Great Service on a holiday weekend. Highly recommend!
Very friendly and happy to help w all questions.All the employees do a great job!
I am currently quoting around for tires on my Lincoln MKZ and Adam spent 10+ minutes giving me great advice. He walked me through 3 solid options and answered a ton of questions. Not sure if I will end up buying but this location deserves a 5Star rating either way! Excellent customer service no matter what.
Iβve been to this discount tire in the past and today was the worst experience. First, as I was leaving it was raining so I asked where my car was parked. It was at the end of the lot... Iβm 7 months pregnant and they had me walking in the rain.... the best part was that an employee was walking out with me and made the comment, βyou have a hood, youβll be ok.β If it was drizzle it wouldβve been fine, by the time I got to my car my shoes and jeans were all wet. Then I start heading home and the low tire pressure light turns on. They over inflated and under inflated 2 different tires. Mind you I had just purchased all 4 new tires!!! The only reason they got 2 stars is because they had my tire in stock.
Excellent service and quicker turnover. Excellent shop.
Bolingbrook Discount Tires store is doing something right. I have been purchasing my tires from this store for years. Not only do they offer competitive prices for tires, they are also doing their part in keeping everyone safe. I have brought my car in on a tow truck or with the spare tire on and the people here have taken care of me each time. Yes I recommend this store for excellent customer service.
Fantastic, friendly and efficient customer service. Will return for sure. Highly recommended!
Eric was super nice and hdlpfjl
The first week of September I walked in, in person, to inquire about a rim for my ford e350. I was helped and made my order over the phone on the 5th. I was told it wouldnt be in until late in the week, which I expected because of the holiday weekend, and I would receive a call. No biggie. The week passed and I didnt hear anything, so I called that Friday and was reassured my order was in transit and Id get a call the following week. Fast forward to the week of the 14th. I call back on the 17th and ask for an update. I was told there was no history of an order. I talked to Greg and he also saw no order. Greg told me he would leave a message with Brad, who oversees orders, to call me this morning (sept 18th). After no call back by 1:00PM I called to see what is going on and Brad said he had no message. I explained the situation to Brad and after explaining my situation, said he would call around to see if he could get me that rim from a nearby location. He said hed call me back in a few minutes. Its now the end of the day and I havent heard back. I was referred here by a friend and it was a mistake. The communication with this location is disappointing and not professional. I reached out to them and was reassured my order was in the books. Which was obviously false information. Since then, after reaching out more to them, they have not done anything to correct the error. If you do business with them, I would highly recommend keeping detailed notes and make sure you record everyones name that you talk to, so that you can keep them accountable and get the help you look for. As for me, I will not return to this location. I do not feel they have any sincere interest in helping people. I also believe he communication within the company is, itself, a fault. I no longer feel comfortable trusting them with my vehicle maintenance, and therefore, my wellbeing.
This is the 3rd time i keep on coming back for a miss wheel balancing. over inflated tires i have to check the tires after every wheel balancing. in all my cars..
My Experience with Discount Tires as always amazing wonderful customer service very helpful and everything done on time thank you Discount Tires
Great prices and friendly staff
Nice guys had what I needed and put them on pretty quick
Been coming to them for years.Great customer service. They make sure you are happy with your tires even after trying them out.
We bought tires for our 2 BMWs from this location since it was a good deal but all it did was loose air. We must have gone back at least 20x that we ended up buying air compressor. We were told that it is our rims that were causing it. We didnt have these problems with the previous tires so I find it hard to believe that it was the wheels. Hence, the reason for the 2 stars rating is because the guys are always nice each time we come back to inflate it. Yes, awesome deals they have but was it worth it? Right now, I dont think so. BUT, Id give them the benefit of the doubt. For now, Ill find a deal somewhere else.
People are great, very helpful. They are a bit pushy on sales however, do understand not to push to hard. Overall, a good experience.
Got a new set of tires this morning. This location has a check-in lane that you pull into when you arrive. After checking in, you are instructed to take a parking spot while waiting for a bay to open up. Someone will come to you and guide you into the bay. You then have the option to wait inside the lobby or outside at socially distanced chairs. When the work is done, someone will guide you out of the bay. It was a quick, easy service and the employees were very professional. Ive been coming here for years and will continue to do so.
Discount is in the name, and they live up to it. Beyond that, the service is always friendly, knowledgeable and helpful, and the techs know what theyre doing.
Always busy - but they move quickly. Im usually in a hurry with commercial vehicles, they are pros and know their business. I like their warranty.
Affordable tires and great service.
I just wanted to point out that Tim at Discount Tires, 785 E Boughton Rd, Bolingbrook, IL 60440, was most helpful, knowledgeable, and trustworthy with helping me. These folks are great. Super fast, friendly and competent service. Thanks you very much.
Had a tire under warranty, they ordered a new one and then installed today
VERY Rude staff & with outrageous mounting & balancing fees, they are hardly discount tire center
Thanks guys for Quality service ...
Really good service had a low tire was in and out of there in 10 minutes
Best tire place I know of. They do free flat repairs on tire that are repairable.
Fast quik service. Thanks Jordan . What great guy!! Service done with care.
They treat me like royalty and give great service no matter I go in the store for, like those guys will go there always, especially Manny hes great person to do business with thumb upππΎππΎππΎ
Great staff
Extremely fast service today. Thank you.
Went in because had bolt sticking in tire lucky for me they took it out sealed itself no charge. Gave me great deal on two tires. Im a loyal customer I recommend this company
Listening people to do business with very friendly and very knowledgeable
I love how they always have an air station ready for quick tire pressure checks.
I had a flat tire and son put on the donut. We drove immediately to Discount Tire. They pugged my tire, rebalanced and put on a new valve stem, & replaced my donut back into mid section of my van. All for free! They definately have my business in the future for tires! Fast forward to today... Roberto assisted me. It was time to buy new tires and he told me the rebate offers and differences with going with one brand of tire over another. I ended up buying four new 60k Goodyear tires. Thank you. Roberto for your assistance today!
Great people and service. This time I made an appointment for a tire rotation and was in and out in about 20 minutes.
I have bought 3 sets of tires there over the last 5 yrs for diffrent cars and truck they very helpful and friendly you can get a call from them for once a year on tire rotation.
Fast delivery
Great service and staff! I thank God for each and every one of you. Be Blessed and safe!!!
Cool, as always! Very polite, very efficient (they were done in 35 minutes instead of the conservative 1:30 estimate). Will see how the new tires handle the road! Definitely recommend. Was at two locations in the general Naperville area, both times nothing but great experience (the other time they replaced tire pressure monitors).
Overall very happy with this location. Make sure whomever helps you is knowledgeable and not the 1st week on the job. I had both the experienced associate (manager) when I ordered tires and a newbie when I went for install. Almost lost the rebates due to newbie but the manager saved the day!! Update from 3 months ago, rotate and balance... great place and best service ever. Kevin will not let you down!!!
Always nice and will work with you. Be nice and I bet it will go a long way.
Excellent service in and out .Manager extremely helpful. Give him a raise
Great service! Thank you very much, guys!
Decent but expensive
Always nice guys! Went in just before closing because I had a screw in my tire. The guys took a look and patched it up for me. They are all very nice and have done great work.
I didnt get a receipt for the tires
I called they told me they werent taking appointments and to just come in and go fit me in, I went there and they said to come back Monday
I visited this location this morning. My car caught a flat in last nights snowstorm. They did a wonderful job. Discount tire really know how to take customers
Good service, good prices.
Inspected the tires and tire pressure. Excellent job as always.
I ordered tires online at 9pm. The next morning I was contacted to verify my appointment the next week as my tires could take up to 5 days to arrive. An hour later I was contacted again that my tires arrived (its like 12 hours after my online order! ) and I could have them installed that afternoon. My invoice was exactly as stated from my online order. Within the hour my vehicle was done, tires were balanced and mounted... great experience!
Kevin and the team at discount tires go above and beyond with amazing customer service. Kevins knowledge and experience is outstanding. He always help pick the right wheels and tires for all four of my cars. Thanks! Joe
Bought a set of tires years ago from another Discount tire. Was having air loss issues. Asked to have rims cleaned and have the tires remounted and balanced. I tried 3 times. Never preformed the requested service and told me I needed new rims. Went to another tire shop and requested the service and had it completed. Tires have not leaked in many months. I have bought 4 sets of tires from Discount Tires. These service interactions made me go to another place for all my tire needs.
Ive been going to discount tires for over 15 years now.and have always bought the warranty.Well, everytime I got a flat tire, I ended up spending anywhere from $300-$500.The last time I stopped by with a low leak, there. Werent many customers ahead of me, but I was still there for over 1.5 hours.The tech finally came into the waiting room with my rim in hand. He starts explaining to be that the rim was corroded and therefore air would need to replace both front tires.I asked how much and he said between $350-$475. I will admit, I was not happy and said NO, Im not spending that kind of money when I have insurance.He then asks if I would like them.to buff it out for free?Of course!!!So, buyer beware. You dont always have to fork out cash.
Great staff. Very knowledgeable. I came in with a bad sensor and told them exactly what I wanted done and they did not try to sell me on anything extra. Anthony in the front and Justin in the shop showed excellent customer service. I would highly recommend these guys.
Fash friendly service. Always the best service I have ever had.
Service is very good
After a mistake on their part surfing my fist appointment, I brought my car back to have the situation corrected. When i picked up my car there was now a 3 gash in my leather steering wheel. I asked to speak to the person who worked on my car but was told hes gone for the day. The only thing they offered was to file a complaint. I spoke to a senior claims specialist. After emailing her photos of the damage I got an email stating someone else will contact me. A week later & not a peep. Unacceptable! I was a customer of Discount Tire since 1996. After this experience I did not even get an apology.
First time going in with a warranty issue. They resolved it professionally and quickly. Highly recommend.
Always great service. The workers are very helpful and professional. I would recommend this shop to all.
I can always count on great service here. Even when only stopping in for an air check in the company truck. The tech was helpful and informative.
Friendly people, best service.I went there with an appointment and they suggested what is best for your car, without trying to sell you anything extra.Fixed the car quickly without any fuzz.Highly recommend for any services related to tires.
Friendly serviceRunning on timeOffer guarantees on their tires
I dont know too much about tires and thought they needed to be replaced. They told me that they were still good for another year. Very honest business.
The staff at the Bolingbrook location are great. They are always friendly, knowledgeable and go above and beyond to help the customer. They didnβt have my tire in stock so they called over to another location to make sure my tire would be set aside and make sure I could be taken care of when I arrived. I would highly recommend this Discount Tire to anyone!
Swamped on a Saturday morning and still amazing service. Plenty of food and shopping close by so waiting for work to be done is painless and dare I say can be productive. (I can throw baseball and hit the UPS store)Dont want to drone on but I did a lot of tire price research so I want to mention that all of the brands I looked at there were at around the best price on tires... especially considering all the services they offer it is a no brainier to buy tires here.
Make sure you set an appointment. Thats the only way you get your car looked at.
They give you excellent service.I had my tires filled with air had a low tire they found a screw in the tire and fixed the tire for me at no cost. Great people to deal with.
Very Busy. Everyone working hard and turning cars out. Good people. Great service.
Discount tire is very professional. They explained everything thoroughly, and took care of me promptly. Theres complimentary fresh coffee or bottled water all day to enjoy while youre waiting.
Came in for a a set of tires to be replaced at 8:30am. Really fast, they did not waste any time doing their job. I used to go to this location 10 years ago when i had a friend working there, moved away and recently replaced my moms tires on her car and still got the same speedy, friendly service.
So helpful and fast. Give you the best deals on Tires
Love this place... Had a flat tire, called them up and told them about it. Brandon said if its an easy fix... No charge for anything. And guess what, mine was FREE! Great service, knowledgeable, friendly and definitely returning and recommending to others.
Great place. I always buy my tires here. Free rotations, free puncture repair, free air check. Tires reasonably priced compaired to the others. Just good service every time i go. Expect to wait a while on busy weekdays and Saturdays.
Discount Tire is the best. I just referred them to a friend of mine for her tires. They treat there customers with so much class. I love it.
I seriously love this company. Their employees are always incredible and their service fantastic. 10/10
Had a nail in the front tire on a brand new tire. Kevin and Greg fixed me up at no charge. Great customer service! Thank you
Service was great!!
The past service ever with theme is free air and flat tier thanks guys π
The appointment was for 4:30 but I waited 30 mins and they were doing other car that pulled in after me.
I visited this location to get a tire flat repaired. The staff was friendly, the repairs were fast and they also explained what all was performed.I would recommend to take an appointment in order to avoid a longer wait time.
Great service, ability to make an appointment in advance saves a ton of time.
Two years ago I came to this location last and I gave them a 1 star review for their extremely bad time estimates. They would claim 30 min and an hour later the car pulled into the garage. After my visit today it seems they have corrected that problem. The staffing seems a bit better which helped decrease waiting times and car turnover. As with all discount locations the prices are great and the staff is always courteous. Hope to see the trend continue on my future visits.
I waited inside the cone area for a free air check and I waited for about 10 minutes and no one came. I think one of the members of Discount Tire looked at me, but he still didnt come or tell someone to do the free aircheck.
Great! Friendly and didnt have to wait long.
Low tire light came on. Went in for the free air check and they topped off all the tires no charge.π
Because it was flat had to make an appointment for the next day who does that?
Employees are always super helpful and every time Ive been here its always been timely and done correctly
Love the free air checks... sometimes theres a line