AN ABSOLUTE JOKE...I ordered a harness from these people, the Salesrep said it would be shipped with 5 days, week goes by and nothing I call the rep and tells me i would have a tracking number the next morning, Nope - 5 days later I call a 2nd time, he assures me I would have tracking number and the part was already in transit - 5 days later I call the supposid manager BOSCO. He tells me they are experiencing shipping diffculties...STOP.. the excuses never end, When I barked i wanted to speak to the owner, BOSCO replies I dont know who that is? He assures me that i will have my part on the next monday shipped to me. a day later i get an email/text saying they refunded the money and NO part..Great I spent over 30 days wrestling with these jokers on the phone. My truck was dissasembled on mechnics rack for over 20+ days tying up his resources. These guy are BAD NEWS - been in the car business my whole life - the ABSOLUTE WORST PARTS BUYING EXPERIENCE I HAVE ENCOUNTERED. Google public do yourself a favor - buy from somehwere else and pay the premium..
Order a steering shaft back in July sent me the wrong part in August send it back got another wrong part in October cannot get a hold of them no calls no email and no moneyVery bad place to do business with I recommend no
I tried to get a picture of the part to verify it was correct, and they sent me stock photos off the web. Zero trust. Zero effort to earn my trust.
Great help from James and the rest of the gang on getting me the right part for my Nissan, Shipped right to the door step, Part is actually what I needed clean ready to go!!
Zero stars if I could. Either this is a scam, or they truly have no idea what they’re doing or talking about. Not to mention, extremely rude.
They were very professional in handling our mistake with the wrong color mirror sent out. They respond quickly and correctly fix the problem. I highly Recommended them.
Quoted 550 for b-series 5spd manual transmission.Very persistent. I asked for photos first. They said no, pay first. This went on for 50 emails.60th email i get photos (after he sent stock photos) the photos are of a automatic transmission. He tried saying it wasnt.Then said the manual will be 1100 dollars.Smells like a scam, walks like a scam, must be a scam.
I had bought an engine from performance auto for my jeep 4.7 from a lady named Hannah, Which did not go well at all, Weeks later she email me, And stated that she was sorry, For the delay since the 1st engine didnt go through finally quality check and we have to arrange the different engine. The 2nd engine gone through all the quality checks and it got loaded into the truck, And its coming by company truck, and not by career, so we cannot give the tracking number, and it will reach New Mexico by Tuesday and our driver will call you and I can get the delivery date after Tuesday. Once our truck reached New Mexico then I can schedule for delivery Hannah. Now mind you this was Thursday October 1st 2020 at 12:13 p.m. I have got the correspondence. Now mind you I gave them $1100, then they wanted to more hunderd dollars, so in all $1300 I lost to this so called company, That doesnt stand behind their product... The actual purchase date was 922 of 2020. OK lets pass forward Khama a gaming gym at the same company, we discussed over the phone call we really do apologise thats the company for the inconvenience caused by us, however we dont need the park that was shipped to you and return we are going to process you a refund of $1350 Which will be appearing in your bank account within 10 business days. Now this phone call to place on Tuesday may 11, 2021 at 3:40 p.m.. OK lets fast forward again, now I have spoken to probably about 6 people at that company, the final one was named Bosco, he stated that he would get a refund for me also, Which nothing ever happened, I have correspondents for all these. And even still to this day, I have not received anything my refund or another engine, at this point I would rather have my $1350 back, And refunded to me,I just hope that nobody else out there has had to deal with what I have had to deal with with performance auto parts and these insensitive people that work there.
Ordered a part back in July sent wrong part sent it back haven’t heard from him Here it is the end of September no part no money nobody returns a call email bad place to do business withSent many phone calls many emails you would think they would return a call and let me know what the heck is going on
This guys is not true is only scam I am open the case whit my bank and the sherif all the adress is incorrect check the adress before and never buy nothing a I’m pay 2995. Dlls for the motor and they say only excuses and send recibe print but is not recibe, the adress in Florida is not real check this adress, and the adress the Illinois is not true to. Is only scam
It was extremely easy to the the part I needed. Performance Auto Parts even talked with the mechanic to verify that I was indeed ordering the correct part. The price was very fair and the part while used had 1/3 the miles of the part offered by the dealer. Shipping was timely and handled as promised. No one likes auto repairs but having everything go right is a blessing. Thanks a lot.
Performance Auto did a good job of getting a used engine to me. The engine is the correct one for my 1996 Geo Tracker and its in good shape. This business was a pleasure to deal with and communicated well, working to resolve the questions that I had on the correct engine for my car. I highly recommend this business. ...Dennis
Got exactly what I asked for. Good quality.
I got a transmission from performance auto parts in it was shipped really fast in good working condition. The sales associate Jim was very easy to work with on the phone.
This is the worst place I’ve ever dealt with they are nothing but a scam company I ordered an engine and after 5 weeks I never received it and I wanted my money back on the 10th of December they told me I would get my money back here it is almost April and I still haven’t received it backThey will never do anything but lie to youBosco and the and Dominic will do nothing but lie to you they will make every excuse why they can’t return your money I’m out 1895$The people they have working there are so rude they will call you up and kid you because they know you’re never going to get your money backDon’t believe anything there reviews say they are nothing but a scam
Before you order any parts from this store read all the review Im not trying put dirt to there business, they ask me to give them vin # they want make sure sending me correct parts i received it one broken two item wrong and they dont want take any responsibility i can approve it be CAUTION CAUTION CAUTION
Ordered a Chevy Cruze engine that was told to me it would be shipped within 5 days. Three weeks later it finally got shipped out to me. Came with a stripped out drip pan plug. Expect companies to live up to their word about shipment times when they are the ones quoting it. Overall, happy with the product received.
Received my auto part For my Toyota Sequuoa 2003 (front knuckle driver side) and it fit perfect! Great customer service ! From now on Performance Auto Parts will be my go to for parts
The service was Im impeccable and the part was in good condition because I have used other auto dealers and received parts that wasnt compatible to the vehicle but when I came across performance Auto parts I was pleased with the response and the delivery time I was truly please with there service.
This place was the best place around I was in a rush to get a motor for my dodge ram 5.2 it wasthe cheapest one I found but not saying they are cheap.They had the motor shiped with in 3 days it was at my place.I inspected the the motor and it was in great shape. I highly recomend these people. Thank you to Jim Adams
Purchased an electronic component for our 2010 Beetle. Part was delivered quickly, solved the problem. Great customer service from Bosco.
Bought 1990 Miata engine from them back in may this year and the throttle body was all messed up, was oil leaking down the sides from the block and the worse part the oil pan was cracked was just filled with some sealant to cover it and it a lot of sealant. You would think you are going to be getting a quality engine especially when ur paying over 1 grand.
I called in for a tool purchase and the sales representative had no clue what I was asking for harbor freight would be more helpful
Good service motors in good running condition
Very good service
SCAM